PRE upgrade price

do they really charge 80% of full instalation for upgrading from previous version of Premiere Elements?

Rommi
Photoshop Elements and Premiere Elements are standalone programs. Each comes with an Elements Organizer. And, when the same version of these programs is on the same computer, they share the same Elements Organizer catalog. All said to make the following point....
There is no upgrade version. Just Adobe with its "upgrade" vs "full" pricing related to whether or not you can show proof of purchase for an earlier version of the product. You get the same program whether you pay the "upgrade" price or the "full" price.
Adobe Premiere Elements 12 - Buying guide
You can also purchase the program from an authorized reseller. In that case, the Adobe structured "upgrade" - "full" pricing is not applicable. The authorized reseller defines its own prices.
At this time of year with a new version expected to be released at the end of September 2014, you should watch for the best price for version 12 at Adobe or an authorized reseller. For 12, Adobe sold only the online download. If you are used to disc installation, the authorized reseller have been selling the boxed packaging for 12 with installation disc.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Similar Messages

How do I both subscribe at the CS6 owner's upgrade price plus get a 1 year prepaid subscription?

Adobe only seems to offer month by month deductions from my credit card and retailers don't seem to sell prepaid cards at the CS6 owner's upgrade price. How do I both subscribe at the CS6 owner's upgrade price plus get a 1 year prepaid subscription?

Thanks, Biggles. I suppose I didn't ask the question correctly.
I'm not so much desperate for CC as much as I want to give it a good trial. I have done the free trial for 30 days and the things I need to work do work and I'm pretty pleased with the way it functions. As a CS6 owner, I get a discounted price on CC for one year ($19.99). I want to use that cheaper year to try out CC even more to see if it functions well (or not) over a longer time.
If I order it directly from Adobe, I can take advantage of the discounted price but it looks like I have to have my credit card deducted once a month for the year. I'd rather pay the whole year's subscription at once and up front. If I order it through a reseller (Staples, Amazon, etc.) it looks like I can buy a pre-paid card for the whole year but I don't see how I can buy one for the discounted price that I qualify for (they only sell them for the full $49.99/month price).
I'm wondering if there's a way to pre-pay for the whole year at the discounted price that I qualify for.

Upgrade price on Iphone 5

Please tell me what the upgrade price of the Iphone 5 would be.

depends on the location. the 16GB and 32GB will always sell the fastest. So pre ordering through Apple gives you the higher chance of not ending up on back order if you order the first day.

What is upgrade price from elements 12 premiere elements 12

What is upgrade price of elements 12 to premiere elements 12

Sorry, but that's not how it works. Photoshop Elements is Adobe's consumer-grade version of Photoshop, its big photo editing program. Premiere Elements is not an upgraded version of PSE. It's the consumer-grade version of Premiere, Adobe's video-editing program. Sometimes the two programs (PSE and PRE) are sold together as a bundle.

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

SLA Pre- upgrade programs and process and SLA Post upgrade

Hi Guys
Can anybody please let me know what are the SLA Pre- upgrade programs and process we have to run and SLA Post upgrade process and programs.
Thanks
Ajeesh

Pl post details of OS and EBS versions. Pl see if MOS Doc 604893.1 (R12: FAQ for the SLA Upgrade: SLA Pre-Upgrade, Post-Upgrade, and Hot Patch) can help
HTH
Srini

I have Logic Pro 8.0.2 and would like to upgrade. I'm running OS Lion on a 2010 MacB Pro. What is the best option? Logic Pro 9 App or Logic Studio? Can't find upgrade price. Or should I just stay with Logic 8?

I have Logic Pro 8.0.2 and would like to upgrade. I'm running OS Lion on a 2010 MacB Pro. What is the best option? Logic Pro 9 App or Logic Studio? Can't find upgrade price. Or should I just stay with Logic 8?

Same here, I have Logic Studio 8 and wouldn't mind staying with that version, except that the installer won't run on my new Macbook Pro as PowerPC apps are no longer supported. That's the message I get in any case.
I use to run Logic on a 2006 Macbook Pro.
I guess that makes me a very unhappy Apple user! I've been using Logic from the Emagic days, bought every upgrade only to see Apple kill what used to be one of the best Pro Audio application. Imagine if they had done the same to Photoshop, there would be a lot of unhappy designers out there
Paying the full price for years to slowly see your daily app go down in price & efficiency until it's given away at $199 for semi pro users. Well, at least ProTools is stil alive & kicking so I guess that's the way forward now.
This is coming from someone that never ever used a Windows machine to make music! Life is good still!

Has anyone had any luck viewing upgrade prices on devices on myverizon before their upgrade date?

I have a single line account whose upgrade date is tomorrow, 8/30/2013, yet when I go to the upgrade my device option on Myverizon, all I can see in the way of device prices are full retail prices...no discounted prices or free phones for contract extensions. I did a live chat with a customer service rep who told me it was because 'prices are always changing." Why then, can I see the upgrade prices/deals on OTHER companies websites (ie bestbuy.com & samsclub.com)?? Don't their prices change as well?
My sister, who is also a Verizon customer has a family plan with 5 lines. She was able to see upgrade prices on TWO of her lines a week before their eligible upgrade dates AND upgraded early. Perhaps because she has 5 lines and pays a bigger bill she gets better service than I do?
I've been a customer since LA Cellular, who sold to Airtouch (back in the mid 1990's) who then sold to Verizon...I've had the same phone # and provider for close to 18 years and feel that this is not a great way to treat any customer.The same thing happened to me when I upgraded in 2011. I actually ended up upgrading with Best Buy almost a week before my upgrade date. I didn't want to do that this time, because I had technical issues with my phone and had to get a new one (through Best Buy's warranty...Verizon wouldn't honor the manufacturer warranty because I did not buy the phone from them) Best Buy & Verizon screwed up my data plan, causing me to lose 2 GB of data each month. ( I was on promotional 4GB of data for price of 2 GB, which did not get translated between Best Buy & Verizon when my phone was replaced.
Has anyone else ever been able to view their upgrade prices on myverizon before their actual upgrade date? It's a moot point for me after tomorrow, but I plan to complain to their corporate customer service and any additional ammunition would be very helpful.

Because you're not yet eligible for upgrade. View the devices while not signed in and it will show 2 yr pricing by default.

Oracle Upgrade -- Pre-Upgrade 10.2.0.4 to 11.2.0.1

Hello,
I want to do an Oracle Upgrade to version 11.2g!
At this point I did some things (in Windows Server 2003 X64):
1-) Install Oracle 10.2.0.1 (DVD Media);
2-) Installation of Oracle patchset 10.2.0.4 (note 871735);
3-) Installation of interim / last generics patch (note 1137346);
4-) Installation of SAP ECC 6.0 SR3 by SAPInst
5-) After SAP installation I did all the corrections in Oracle parameters as it mentioned in note 830576.
As you see above, all the SAP system was well installed!
But now I want to do the Oracle Upgrade process to the last version, Oracle DB 11.2g (11.2.0.1)... and so I´m following the Upgrade guide "Upgrade to Oracle Database 11g Release 2 (11.2) Windows.pdf" with some SAP notes for Upgrade process.
So I´m at this point in planning chapter where is recommended to check so things in actual database, one of this checks are running some SQL-scripts to perform an Oracle database upgrade with DBUA to release 11.2 (as mentioned in note 1431793 - Oracle 11.2.0: Upgrade Scripts)
I ran two Pre-Scripts, the @pre_upgrade_status.sql and @pre_upgrade_tasks.sql but both outputs showed some warnings and they are worrying me... so what I ask to you is some kind of help in analyse of them and tell me if this issues are relevant for the upgrading process and if so, what you recommend me to do to correct their!
Next I will post here this two log scripts... they are long!!!

PRE_UPGRADE_TASKS.log:
SQL> @pre_upgrade_tasks.sql
PRE-UPGRADE Tasks: === START ===
2010-08-05 18:24:13
Recompiling invalid objects
This reduces the number of invalid objects as much as possible.
COMP_TIMESTAMP UTLRP_BGN 2010-08-05 18:24:13
DOC>   The following PL/SQL block invokes UTL_RECOMP to recompile invalid
DOC>   objects in the database. Recompilation time is proportional to the
DOC>   number of invalid objects in the database, so this command may take
DOC>   a long time to execute on a database with a large number of invalid
DOC>   objects.
DOC>
DOC>   Use the following queries to track recompilation progress:
DOC>
DOC>   1. Query returning the number of invalid objects remaining. This
DOC>       number should decrease with time.
DOC>          SELECT COUNT(*) FROM obj$ WHERE status IN (4, 5, 6);
DOC>
DOC>   2. Query returning the number of objects compiled so far. This number
DOC>       should increase with time.
DOC>          SELECT COUNT(*) FROM UTL_RECOMP_COMPILED;
DOC>
DOC>   This script automatically chooses serial or parallel recompilation
DOC>   based on the number of CPUs available (parameter cpu_count) multiplied
DOC>   by the number of threads per CPU (parameter parallel_threads_per_cpu).
DOC>   On RAC, this number is added across all RAC nodes.
DOC>
DOC>   UTL_RECOMP uses DBMS_SCHEDULER to create jobs for parallel
DOC>   recompilation. Jobs are created without instance affinity so that they
DOC>   can migrate across RAC nodes. Use the following queries to verify
DOC>   whether UTL_RECOMP jobs are being created and run correctly:
DOC>
DOC>   1. Query showing jobs created by UTL_RECOMP
DOC>          SELECT job_name FROM dba_scheduler_jobs
DOC>          WHERE job_name like 'UTL_RECOMP_SLAVE_%';
DOC>
DOC>   2. Query showing UTL_RECOMP jobs that are running
DOC>          SELECT job_name FROM dba_scheduler_running_jobs
DOC>          WHERE job_name like 'UTL_RECOMP_SLAVE_%';
DOC>#
COMP_TIMESTAMP UTLRP_END 2010-08-05 18:24:15
DOC> The following query reports the number of objects that have compiled
DOC> with errors (objects that compile with errors have status set to 3 in
DOC> obj$). If the number is higher than expected, please examine the error
DOC> messages reported with each object (using SHOW ERRORS) to see if they
DOC> point to system misconfiguration or resource constraints that must be
DOC> fixed before attempting to recompile these objects.
DOC>#
                  0
DOC> The following query reports the number of errors caught during
DOC> recompilation. If this number is non-zero, please query the error
DOC> messages in the table UTL_RECOMP_ERRORS to see if any of these errors
DOC> are due to misconfiguration or resource constraints that must be
DOC> fixed before objects can compile successfully.
DOC>#
                          0
Purging Recyclebin
This reduces the time needed for upgrading the database.
Truncating SYS.AUD$
This reduces the time needed for upgrading the database.
Gathering Oracle Dictionary Statistics
This reduces the time needed for upgrading the database.
Running Pre-Upgrade-Information Tool utlu112i.sql
This is a mandatory task for manual database upgrades.
This tool is also run in pre_upgrade_status.sql.
Oracle Database 11.2 Pre-Upgrade Information Tool 08-05-2010 18:24:45
Script Version: 11.2.0.1.0 Build: 003
Database:
--> name:          PRD
--> version:       10.2.0.4.0
--> compatible:    10.2.0
--> blocksize:     8192
--> platform:      Microsoft Windows x86 64-bit
--> timezone file: V4
Tablespaces: [make adjustments in the current environment]
--> SYSTEM tablespace is adequate for the upgrade.
.... minimum required size: 905 MB
--> PSAPUNDO tablespace is adequate for the upgrade.
.... minimum required size: 84 MB
--> SYSAUX tablespace is adequate for the upgrade.
.... minimum required size: 210 MB
--> PSAPTEMP tablespace is adequate for the upgrade.
.... minimum required size: 61 MB
Flashback: OFF
Update Parameters: [Update Oracle Database 11.2 init.ora or spfile]
Note: Pre-upgrade tool was run on a lower version 64-bit database.
--> If Target Oracle is 32-Bit, refer here for Update Parameters:
-- No update parameter changes are required.
--> If Target Oracle is 64-Bit, refer here for Update Parameters:
WARNING: --> "shared_pool_size" needs to be increased to at least 472 MB
Renamed Parameters: [Update Oracle Database 11.2 init.ora or spfile]
-- No renamed parameters found. No changes are required.
Obsolete/Deprecated Parameters: [Update Oracle Database 11.2 init.ora or spfile]
--> remote_os_authent            11.1       DEPRECATED
--> background_dump_dest         11.1       DEPRECATED   replaced by "diagnostic_dest"
--> user_dump_dest               11.1       DEPRECATED   replaced by "diagnostic_dest"
Components: [The following database components will be upgraded or installed]
--> Oracle Catalog Views         [upgrade] VALID
--> Oracle Packages and Types    [upgrade] VALID
Miscellaneous Warnings
WARNING: --> Database is using a timezone file older than version 11.
.... After the release migration, it is recommended that DBMS_DST package
.... be used to upgrade the 10.2.0.4.0 database timezone version
.... to the latest version which comes with the new release.
Recommendations
Oracle recommends gathering dictionary statistics prior to
upgrading the database.
To gather dictionary statistics execute the following command
while connected as SYSDBA:
EXECUTE dbms_stats.gather_dictionary_stats;
Oracle recommends removing all hidden parameters prior to upgrading.
To view existing hidden parameters execute the following command
while connected AS SYSDBA:
SELECT name,description from SYS.V$PARAMETER WHERE name
        LIKE '\_%' ESCAPE '\'
Changes will need to be made in the init.ora or spfile.
Oracle recommends reviewing any defined events prior to upgrading.
To view existing non-default events execute the following commands
while connected AS SYSDBA:
Events:
SELECT (translate(value,chr(13)||chr(10),' ')) FROM sys.v$parameter2
      WHERE UPPER(name) ='EVENT' AND isdefault='FALSE'
Trace Events:
SELECT (translate(value,chr(13)||chr(10),' ')) from sys.v$parameter2
      WHERE UPPER(name) = '_TRACE_EVENTS' AND isdefault='FALSE'
Changes will need to be made in the init.ora or spfile.
PRE-UPGRADE Tasks: === FINISHED ===
SQL> spool off

APPLE: We Need An Upgrade Price for Logic Pro X!!!

There has always been an Upgrade path for Logic Pro. Where is it???

I've been using Logic since it was Notator 2.5 as well, upgrading every time, and I have absolutely NO PROBLEM with their being no upgrade price.
Reasons?
1. Even at the full price, Logic X is cheaper than any ProTools upgrade price.
2. It is a ridiculously powerful piece of software which can do things I was only dreaming of being able to do 20 years ago. Frankly I think $200/£139 is astonishingly good value for what it can do.
Perhaps people should stop convincing themselves that software manufacturers somehow 'owe them' just because they're long-term users? Apple has delivered a piece of professional level software at a remarkable price - for that I'm actually pretty thankful!
Nobody ever said doing professional quality audio was cheap.

CS6 worth $200 upgrade price?

Faced with a decision here. I've been quite happy with PS CS 5 on my Mac Pro. I will never make the move to "Creative Cloud," because I find the concept of paying a monthly rental for software offensive. I'm wondering if CS6 offers any compelling new features or improvements that I would actually use and appreciate? It's not like I have $200 burning a hole in my pocket that I'm dying to spend, but if CS6 were appreciably better in real world usage scenarios, I would probably buy it. What are your favorite CS6 improvements and new features? It it worth the upgrade price, in your opinion?

I am in the same position as you, Gary, and feel the same way about CC. I was not planning on upgrading from my CS5.1 until CS7 came out in a year. Surprise.
So not trusting anything Adobe says any longer, I upgraded last week to CS6, moaning the whole way having to spend $209 now instead of in a year when I could have received more features. I took a few online tutorials on "What's new in CS6" on Adobe TV and YouTube to get up to speed.
I must admit that I am now glad I upgraded. I use ACR, so the more intuitive interface and quality improvements were a big plus. If you are planning to begin RAW processing, ACR 7.4 in CS6 will be easier for you to operate with more predictable results.
The new interface options are interesting. Being used to CS5, I didn't like the darker GUI. But after a while, I noticed that the panels on my palette monitor were less distracting while looking at my image on the main monitor -- with a dual monitor setup. So I left it on the default dark gray. You have five total choices in Preferences under "Interface."
Most impressive for me was the Content-Aware Patch Tool and the Content-Aware Move Tool with the "Adaptation" settings to better control what PS does in the process. They work very well. It's also nice to have the Lighting Effects Filter is back, and it works much faster than in CS4. The Liquefy Filter and Puppet Warp is a lot faster. Then there are quite a few small improvements scattered through-out that just make the editing experience more enjoyable. The Filter Menu has been simplified and is easier to use. Some things are not new, they just work better. It's like Adobe did catch-up on the minor gripes users have had for the last two versions.
A few things I don't care for is separating out the Adjustment Panel function with the new Properties Panel. I may be missing something here but is seems unnecessary. There is an extra row of icons at the top of the Layers Panel that I'm still trying to determine if they are worth the space. Seems like it provides a few short-cuts for power-users. The Crop Tool works a little differently, but after using for a while I like it better than in CS5. So far, no bugs have come up. I'm hoping that since CS6 made it to 13.0.4 before Adobe pulled the plug that it is fairly stable.
Hope this helps.

Do you run Pre-Upgrade Assistant when migrate from 10.1 to 10.2

Hello,
I tried to upgrade from 10.1 to 10.2 on Windows. Base on installation guide, you have to install 10.2 in a separate ORACLE_HOME, then run utlu102i.sql through SQL before run DBUA. Since I installed 10.2 without create start database because SID is same as 10.1. How to run pre-upgrade assistant? Or should I setup new SID for 10.2 and change it back after migrate database from 10.1 to 10.2.
Your assistance will be appreciated,

I'd suggest to check the "manual upgrade/migration" method described in upgrade doc.
As a summary:
utlu102.sql is just a step to verify some prereqs needed before going to 10.2
You'll need to shutdown your 10.1 DB. Copy your .ora files from 10.1.to 10.2; adjust them appropriately.
Set your Oracle_home to 10.2; keep same SID. Startup upgrade, then run catpatch.sql (if i remember correctly).
All these steps are well described in the manual.

CCX 7.0 pre-upgrade tool ERROR

Dear ALL,
I'm planning to upgrade my CCX 7.0 to the latest version, I know that I need to take the backup with pre-upgrade tool,
But When I enter details of SFTP and click to take a backup I'm getting this error:
Cisco Unified CCX backup pre-check operation failed. Check the pre-upgrade tool log for more details.
Please see below the log file.
May 4, 2015 2:12:07 PM com.cisco.ccx.w1.log.PUTLogger getLogger
INFO: ############# Cisco Unified CCX W1 Pre-Upgrade Tool Logger #############
May 4, 2015 2:12:07 PM com.cisco.ccx.w1.export.ui.PreUpgradeTool main
INFO: Creating the Pre Upgrade Tool (1.0 Build 108)
May 4, 2015 2:12:08 PM com.cisco.ccx.w1.export.ui.JHTMLEditorPane init
WARNING: Pre-Upgrade Tool status colors C8D2DC, F3F3FF
May 4, 2015 2:12:08 PM com.cisco.ccx.w1.export.ui.PreUpgradeTool initStatus
INFO: Initializing the status windows
May 4, 2015 2:12:29 PM com.cisco.ccx.w1.export.ui.WelcomeScreen jButton0ActionActionPerformed
INFO: CCX Version is 7.0(1)_Build168
May 4, 2015 2:15:49 PM com.cisco.ccx.w1.export.ui.SFTPScreen jButton0ActionActionPerformed
INFO: Checking the SFTP connection. Server = 10.100.0.93 , UserName = cisco, Password = 0c52000a73
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ui.ProgressScreen startBackup
INFO: Starting the backup process ...
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ui.ProgressScreen startBackup
INFO: Initializing the Export manager thread.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ui.SFTPScreen jButton0ActionActionPerformed
WARNING: Closing the SFTP connection.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager <init>
INFO: W1 Pre-Upgrade Tool version is 1.0 Build 108
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager <init>
INFO: Instantiating the W1 Upgrade ExportManager.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager execute
INFO: Starting the W1 Upgrade backup operation.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager execute
INFO: ExportManager arguments are, {BackupLocation [Server = 10.100.0.93, Path = \, UserName = cisco, password = *******, Type = SFTP], StatusListener = com.cisco.ccx.w1.export.ui.W1StatusListener@d57bcb }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.CCXUtil printRuntimeInfo
INFO:
===========================
Available Processors = 2
JVM Max Memory = 493.06 MB
JVM Total Memory = 106.94 MB
JVM Free Memory = 83.61 MB
===========================
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager init
INFO: W1 Config contents [ ConfigMap : {$$Backup Data Type=W1 Pre Upgrade Backup, JRE Version=1.6.0_13, PUT Version=1.0 Build 108, OS Version=Windows 2003,x86,5.2, Backup Start Time=Mon May 04 14:15:57 AZST 2015, User Name=Administrator}
ParamMap : {}
AppProperty : {com.cisco.ccx.w1.proxy.enabled=true, w1.stage.alarm=config\alarm, w1.put.instance.nwerr.skip=true, w1.stage.logs=logs, w1.stage.recordings=recordings, com.cisco.ccx.w1.put.retry=5, com.cisco.ccx.w1.put.colors=C8D2DC,F3F3FF, com.cisco.ccx.config.mgr.args=, w1.put.instance.port=13403, com.cisco.ccx.w1.put.lnf=com.sun.java.swing.plaf.nimbus.NimbusLookAndFeel, w1.stage.jtrace=config\jtapi, w1.stage.database=db, w1.stage.config=config, com.cisco.ccx.w1.config.properties=CustomFileClasspath.properties,currency.properties,SubsystemRmCm.properties,TTSProvider.properties,CustomStep.properties,CustomSubsystem.properties,SubsystemEDBS.properties,locale.properties,application.MIVR.properties,system.properties, com.cisco.ccx.w1.cl.timeout=120, com.cisco.ccx.w1.stage.dir=C:\W1-STI, w1.stage.license=7xLicense, w1.stage.calabrio=cl}
Backup dir : C:\W1-STI ]
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager isDefaultLocale
INFO: checking if the locale is set to the default locale en_US)
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager isDefaultLocale
INFO: The current locale is ...en_US
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager isCCXVersionSupported
INFO: CCX version = 7.0(1)_Build168
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator <init>
INFO: CVDCommunicator default constructor.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator getCVDPort
INFO: Default CVD port set as 994
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator getCVDPort
INFO: Querying WIN registry on localhost to get the CVD Master listener port.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator getCVDPort
INFO: CVD Master listener port string returned from registry = 994
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator getCVDPort
INFO: Returning CVD Master listener port : 994
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator <init>
INFO: ccxHost = /127.0.0.1 port = 994
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator openCVDSession
INFO: Getting the socket input and output stream.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator openCVDSession
INFO: Sending a CVD Open Session request.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendOpenSessionReq
INFO: Sending {Req = OPEN_REQ, versionNbr = 1 , invokeID = 123 }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator openCVDSession
INFO: Waiting for a CVD Open Session response.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 4 , Msg Type : OPEN_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processOpenSessionResponse
INFO: Invoke ID : 123
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator openCVDSession
INFO: Got the CVD Open Session response.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager initCVDCommunicator
INFO: Initialized the CVDCommunicator
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendSvcSnapshotReq
INFO: Sending {Req = ENABLE_SNAPSHOT_REQ, service = CRS Cluster View Daemon }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 42 , Msg Type : ENABLE_SNAPSHOT_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Requested service : CRS Cluster View Daemon, service in response : CRS Cluster View Daemon
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Total service count : 2
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.4, state : 2
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.5, state : 0
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendSvcSnapshotReq
INFO: Sending {Req = ENABLE_SNAPSHOT_REQ, service = CRS Engine }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 29 , Msg Type : ENABLE_SNAPSHOT_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Requested service : CRS Engine, service in response : CRS Engine
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Total service count : 2
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.4, state : 6
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.5, state : 0
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendSvcSnapshotReq
INFO: Sending {Req = ENABLE_SNAPSHOT_REQ, service = Cisco Desktop Recording Service }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 50 , Msg Type : ENABLE_SNAPSHOT_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Requested service : Cisco Desktop Recording Service, service in response : Cisco Desktop Recording Service
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Total service count : 2
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.4, state : 2
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.5, state : 0
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendSvcSnapshotReq
INFO: Sending {Req = ENABLE_SNAPSHOT_REQ, service = Cisco Desktop VoIP Monitor Service }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 53 , Msg Type : ENABLE_SNAPSHOT_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Requested service : Cisco Desktop VoIP Monitor Service, service in response : Cisco Desktop VoIP Monitor Service
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: Total service count : 2
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.4, state : 2
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processSnapshotResponse
INFO: IP Address : 172.30.30.5, state : 0
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager checkMaster
INFO: Querying engine master and DB publisher node.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendRegMasterListener
INFO: Sending {Req = REG_MASTER_LISTENER, masterName = CRS Engine }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 16 , Msg Type : REG_MASTER_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processMasterResponse
INFO: Master service name in the response : CRS Engine
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processMasterResponse
INFO: Master IP address in the response : 172.30.30.4
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendRegMasterListener
INFO: Sending {Req = REG_MASTER_LISTENER, masterName = CRS SQL Server - Historical }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 33 , Msg Type : REG_MASTER_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processMasterResponse
INFO: Master service name in the response : CRS SQL Server - Historical
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processMasterResponse
INFO: Master IP address in the response : 172.30.30.4
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager checkMaster
INFO: Engine master node = 172.30.30.4, DB publisher = 172.30.30.4
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager checkLicense
INFO: Validating the license info.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendChkoutLicenseRequest
INFO: Sending {Req = CHECKOUT_LICENSE_REQ, license = IVR_ENHANCED }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 18 , Msg Type : CHECKOUT_LICENSE_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicChkoutResponse
INFO: Requested license : IVR_ENHANCED, License in response : IVR_ENHANCED
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicChkoutResponse
INFO: License checkout : true
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendLicenseRequest
INFO: Sending {Req = GET_LICENSE_REQ, license = PRE_SEAT }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 14 , Msg Type : GET_LICENSE_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicenseResponse
INFO: Requested license : PRE_SEAT, License in response : PRE_SEAT
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicenseResponse
INFO: License Count : 5
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendChkoutLicenseRequest
INFO: Sending {Req = CHECKOUT_LICENSE_REQ, license = WARM_STANDBY }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 18 , Msg Type : CHECKOUT_LICENSE_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicChkoutResponse
INFO: Requested license : WARM_STANDBY, License in response : WARM_STANDBY
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicChkoutResponse
INFO: License checkout : true
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator sendLicenseRequest
INFO: Sending {Req = GET_LICENSE_REQ, license = IVR_PORTS }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processResponse
INFO: Response header is : { Msg Len : 15 , Msg Type : GET_LICENSE_CONF }
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicenseResponse
INFO: Requested license : IVR_PORTS, License in response : IVR_PORTS
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator processLicenseResponse
INFO: License Count : 10
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager checkLicense
INFO: License Package = Cisco Unified CCX Premium, SeatCount = 5, HA = true, IVR Ports = 10
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager checkLicense
INFO: ## License package is Express
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.cvd.CVDCommunicator close
INFO: Closing the CVD connection.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.export.ExportManager checkProxy
INFO: Checking the proxy configurations.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isManualProxyEnabled
INFO: Proxy Enable Reg Value : dword:00000000
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isManualProxyEnabled
INFO: Manual proxy NOT enabled.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isAutoProxyEnabled
INFO: Proxy Auto Config URL : null
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isAutoProxyEnabled
INFO: Proxy Auto Config NOT enabled.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Checking the Java proxy settings.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Querying applicable proxies for the protocol => "http"
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Applicable Proxies : [DIRECT]
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Querying applicable proxies for the protocol => "https"
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Applicable Proxies : [DIRECT]
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Querying applicable proxies for the protocol => "ftp"
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Applicable Proxies : [DIRECT]
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Querying applicable proxies for the protocol => "gopher"
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Applicable Proxies : [DIRECT]
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Querying applicable proxies for the protocol => "socket"
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Applicable Proxies : [DIRECT]
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.util.proxy.ProxyUtil isJavaProxyEnabled
INFO: Java Proxy NOT enabled.
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter <clinit>
INFO: Cisco Unified CCX root directory : c:\progra~1\wfavvid
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter isMMStarted
INFO: Manager Manager is NOT started
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter initMM
INFO: Creating the Windows URL classloader params
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter createParams
INFO: Raw URLClassloaderParams : "Editor Class Loader";{0}\CiscoManagerManagerImpl.jar;com.cisco.manager.impl.ManagerManagerImpl;-property;{1};{2};{3};{4};-rootdir;{5};com.cisco.ccx.w1.config.mgr.MMInitLock
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter initMM
INFO: URLClassloaderParams : "Editor Class Loader", c:\progra~1\wfavvid\lib\CiscoManagerManagerImpl.jar, com.cisco.manager.impl.ManagerManagerImpl, -property, application.MCET.properties, -nokeepalive, -rootdir, c:\progra~1\wfavvid, com.cisco.ccx.w1.config.mgr.MMInitLock
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter initMM
INFO: Redirecting the ManagerManagerImpl output
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter initMM
INFO: Invoking the ManagerManagerImpl using the URLClassloader
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.URLClassLoader main
INFO: Invoking the URLClassLoader
May 4, 2015 2:15:57 PM com.cisco.ccx.w1.config.mgr.URLClassLoader convertToURL
INFO: *** Adding classpath: c:\progra~1\wfavvid\lib\CiscoManagerManagerImpl.jar, URL = file:/c:/progra~1/wfavvid/lib/CiscoManagerManagerImpl.jar
May 4, 2015 2:15:58 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter initMM
INFO: ManagerManagerImpl initialization completed and waiting for the MMInitLock(Startable class to get invoked)
May 4, 2015 2:15:59 PM com.cisco.ccx.w1.config.mgr.MMInitLock start
INFO: Inside the startable class
May 4, 2015 2:15:59 PM com.cisco.ccx.w1.config.mgr.MMInitLock start
INFO: Notifying the object waiting for the mutex
May 4, 2015 2:15:59 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter initMM
INFO: Config framework started completely.
May 4, 2015 2:15:59 PM com.cisco.ccx.w1.config.mgr.ConfigManagerStarter initMM
INFO: Restoring the Outputstream if -redirect is enabled
May 4, 2015 2:15:59 PM com.cisco.ccx.w1.export.cl.CLMigration getAllNodeIPs
INFO: Cluster IP addresses are, 172.30.30.5, 172.30.30.4
May 4, 2015 2:16:00 PM com.cisco.ccx.w1.export.ExportManager startConfigManager
INFO: CCX Node with IP address 172.30.30.5 is reachable.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager startConfigManager
INFO: CCX Node with IP address 172.30.30.4 is reachable.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager startConfigManager
INFO: Getting the node config for UCCX1
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager startConfigManager
INFO: Local node config is NodeConfig[schema=NodeConfig,time=Mon Nov 09 12:55:40 AZT 2009,recordId=-668476853,desc=,node id=1,computer name=UCCX1,ip addresses=172.30.30.4,model=7816I02,nodeGuid={BDF658EF-26F2-4871-8FE4-C508A8AD387E},osArchitecture=X86-based PC,osName=Microsoft Windows Server 2003,osVersion=502,vendor=IBM,installtime=Mon Nov 09 12:55:03 AZT 2009,upgrade time=Mon Nov 09 12:55:03 AZT 2009,ccm colocated=false,deployment type=1,harddisk size=236472,install path=C:\Program Files\wfavvid\]
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager startConfigManager
INFO: Getting all engine node ids.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager startConfigManager
INFO: Engine node ids = 2,1
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getInstance
INFO: Creating the DB Util instance.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil <init>
INFO: Loading the net.sourceforge.jtds.jdbc.Driver
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil <init>
INFO: DB Publisher IP is 172.30.30.4
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil <init>
INFO: DB CRA Url = jdbc:jtds:sqlserver://172.30.30.4:4433/db_cra
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil <init>
INFO: DB CRA Repository Url = jdbc:jtds:sqlserver://172.30.30.4:4433/db_cra_repository
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil <init>
INFO: FCRasSvr Url = jdbc:jtds:sqlserver://172.30.30.4:4433/FCRasSvr
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getConnection
INFO: Getting connection for jdbc:jtds:sqlserver://172.30.30.4:4433/db_cra
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getConnection
INFO: Obtaining new Connection.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getDbSpaceUsed
INFO: DB Spaced used for db_cra is 479117312 bytes
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager checkSpace
INFO: Max allowed DB space=10.00 GB, Used db_cra space=456.92 MB
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getConnection
INFO: Getting connection for jdbc:jtds:sqlserver://172.30.30.4:4433/db_cra_repository
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getConnection
INFO: Obtaining new Connection.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getDbSpaceUsed
INFO: DB Spaced used for db_cra_repository is 9175040 bytes
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getConnection
INFO: Getting connection for jdbc:jtds:sqlserver://172.30.30.4:4433/FCRasSvr
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getConnection
INFO: Obtaining new Connection.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.db.util.DatabaseUtil getDbSpaceUsed
INFO: DB Spaced used for FCRasSvr is 6938624 bytes
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager checkSpace
INFO: Estimating the recording file size.
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.cl.CLMigration getAllNodeIPs
INFO: Cluster IP addresses are, 172.30.30.4, 172.30.30.5
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.cl.CLMigration getRecordingFolder
INFO: Recording file location for the node 172.30.30.4 is C:\Program Files\Cisco\Desktop_Audio
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.cl.CLMigration getRecordingFolder
INFO: Recording folder UNC path for node 172.30.30.4 is \\172.30.30.4\C$\Program Files\Cisco\Desktop_Audio
May 4, 2015 2:16:01 PM com.cisco.ccx.w1.export.ExportManager getRecSpace
INFO: Recording folder (*.Raw) size for IP 172.30.30.4 is 0.00 Bytes
May 4, 2015 2:16:43 PM com.cisco.ccx.w1.export.ExportManager preCheck
SEVERE: Error while doing Cisco Unified CCX backup pre-check
com.cisco.lang.IllegalArgumentException: errCode=-1; nested exception is:
   com.ice.jni.registry.RegistryException: Registry API Error 53, '' - 'RegConnectRegistry()'
   at com.cisco.util.RegistryProperties.<init>(RegistryProperties.java:474)
   at com.cisco.util.RegistryProperties.<init>(RegistryProperties.java:408)
   at com.cisco.ccx.w1.export.cl.CLConfigUtil.getRegHandle(CLConfigUtil.java:300)
   at com.cisco.ccx.w1.export.cl.CLConfigUtil.getRecordingsLocation0(CLConfigUtil.java:221)
   at com.cisco.ccx.w1.export.cl.CLConfigUtil.getRecordingsLocation(CLConfigUtil.java:183)
   at com.cisco.ccx.w1.export.cl.CLMigration.getRecordingFolder(CLMigration.java:493)
   at com.cisco.ccx.w1.export.ExportManager.getRecSpace(ExportManager.java:926)
   at com.cisco.ccx.w1.export.ExportManager.checkSpace(ExportManager.java:995)
   at com.cisco.ccx.w1.export.ExportManager.preCheck(ExportManager.java:593)
   at com.cisco.ccx.w1.export.ExportManager.process(ExportManager.java:371)
   at com.cisco.ccx.w1.export.ExportManager.execute(ExportManager.java:263)
   at com.cisco.ccx.w1.export.ui.ProgressScreen$1.run(ProgressScreen.java:80)
   nested stack trace is:
   com.ice.jni.registry.RegistryException: Registry API Error 53, '' - 'RegConnectRegistry()'
   at com.ice.jni.registry.RegistryKey.connectRegistry(Native Method)
   at com.cisco.util.RegistryProperties.<init>(RegistryProperties.java:441)
   at com.cisco.util.RegistryProperties.<init>(RegistryProperties.java:408)
   at com.cisco.ccx.w1.export.cl.CLConfigUtil.getRegHandle(CLConfigUtil.java:300)
   at com.cisco.ccx.w1.export.cl.CLConfigUtil.getRecordingsLocation0(CLConfigUtil.java:221)
   at com.cisco.ccx.w1.export.cl.CLConfigUtil.getRecordingsLocation(CLConfigUtil.java:183)
   at com.cisco.ccx.w1.export.cl.CLMigration.getRecordingFolder(CLMigration.java:493)
   at com.cisco.ccx.w1.export.ExportManager.getRecSpace(ExportManager.java:926)
   at com.cisco.ccx.w1.export.ExportManager.checkSpace(ExportManager.java:995)
   at com.cisco.ccx.w1.export.ExportManager.preCheck(ExportManager.java:593)
   at com.cisco.ccx.w1.export.ExportManager.process(ExportManager.java:371)
   at com.cisco.ccx.w1.export.ExportManager.execute(ExportManager.java:263)
   at com.cisco.ccx.w1.export.ui.ProgressScreen$1.run(ProgressScreen.java:80)
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.export.ExportManager destroy
INFO: Cisco Unified CCX Backup destroy called.
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.export.ExportManager destroy
INFO: Final W1 Config contents [ ConfigMap : {License Seat Count=5, Unified CCX Engine Master=172.30.30.4, Unified CCX Engine Count=2, PUT Run On=172.30.30.4, Engine Node IDs=2,1, PUT Version=1.0 Build 108, OS Version=Windows 2003,x86,5.2, Node ID=1, User Name=Administrator, License Package Type=Cisco Unified Express, Unified CCX Rec Nodes=172.30.30.4, 172.30.30.5, IVR Port Count=10, License Package=Cisco Unified CCX Premium, $$Backup Data Type=W1 Pre Upgrade Backup, JRE Version=1.6.0_13, Unified CCX Mon Nodes=172.30.30.4, 172.30.30.5, Unified CCX Nodes=172.30.30.4, 172.30.30.5, Backup Start Time=Mon May 04 14:15:57 AZST 2015, Host Name=UCCX1, Unified CCX DB Publisher=172.30.30.4}
ParamMap : {Unified CCX Engine Count=2, node.id=1, IVR Port Count=10}
AppProperty : {com.cisco.ccx.w1.proxy.enabled=true, w1.stage.alarm=config\alarm, w1.put.instance.nwerr.skip=true, w1.stage.logs=logs, w1.stage.recordings=recordings, com.cisco.ccx.w1.put.retry=5, com.cisco.ccx.w1.put.colors=C8D2DC,F3F3FF, com.cisco.ccx.config.mgr.args=, w1.put.instance.port=13403, com.cisco.ccx.w1.put.lnf=com.sun.java.swing.plaf.nimbus.NimbusLookAndFeel, w1.stage.jtrace=config\jtapi, w1.stage.database=db, w1.stage.config=config, com.cisco.ccx.w1.config.properties=CustomFileClasspath.properties,currency.properties,SubsystemRmCm.properties,TTSProvider.properties,CustomStep.properties,CustomSubsystem.properties,SubsystemEDBS.properties,locale.properties,application.MIVR.properties,system.properties, com.cisco.ccx.w1.cl.timeout=120, com.cisco.ccx.w1.stage.dir=C:\W1-STI, w1.stage.license=7xLicense, w1.stage.calabrio=cl}
Backup dir : C:\W1-STI ]
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.export.ExportManager execute
SEVERE: Cisco Unified CCX Backup operation failed. ProcessResult = false
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.export.ui.JHTMLEditorPane saveStatus
INFO: Saving the PUT backup status and logs.
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.export.ui.JHTMLEditorPane createZip
INFO: Getting the PUT log files from C:\
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.export.ui.JHTMLEditorPane createZip
INFO: Creating the log archive file C:\PUTLog04-May-15#14-16.zip
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.export.ui.JHTMLEditorPane saveStatus
INFO: PUT logs backup completed.
May 4, 2015 2:16:50 PM com.cisco.ccx.w1.util.CCXUtil printRuntimeInfo
INFO:
===========================
Available Processors = 2
JVM Max Memory = 493.06 MB
JVM Total Memory = 118.88 MB
JVM Free Memory = 90.53 MB
===========================

The primary reason for this error is when a codec is not installed on the box that your running Windows Media Player from (that is the common knowledge part)...a possible reason for this could be that some wav files are being saved in different formats than others. A quick check to see if there are different CTI port groups configured to use different codec would prove that out. Also...can you play the files on another computer or in a different player like VLC?
Peace,
Michael Clendening

UCCX 5.0 - 8.0 using pre-upgrade tool

Hi,
We're upgrading from 5.0(2) to 8.0. We've used the Pre-Upgrade Tool to create a TAR file on the production UCCX. From the replacement server we've selected "Upgrade from a previous UCCX release". The Pre-Upgrade Tool ran without issue and the log file shows no errors.
The status message shows: "Enter a valid backup file"
We know the sftp server is setup correctly and the user credentials are correct.
Any feedback welcome.Many thanks.

The Pre-Upgrade Tool also have the option to verify the backup file. Try running the verification and see if it works:
(page 16 - Upgrade guide)
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/installation/guide/uccx801ig.pdf
Also what are the exact UCCX versions 5.0(2) SR? and going to 8.0(1) or 8.0(2)? there is one upgrade tool for 8.0(1) and another for 8.0(2), make sure you are running the right one.
Pablo

THIS is why there is no upgrade price for Logic Pro X

Because it's time for people stop stop convincing themselves that software manufacturers somehow 'owe them', just because they've used previous versions.
I've been using Logic in its various forms since 1995 - that's 18 years, kids - upgrading every time, and I have absolutely NO PROBLEM with their being no upgrade price.
Reasons?
1. At the full price, Logic X is markedly cheaper than any ProTools upgrade.
2. It is a very powerful piece of software which can do things I could only dream of being able to do - or afford to do - for many, many years.*
Apple has delivered a piece of powerful, professional level audio production software at the remarkable price of just $200/£139.
Just two days ago people were grizzling about "We haven't seen an upgrade to Logic for years. Has Apple forgotten about it?" Well here it is. And you're still moaning!
Nobody ever said doing professional quality audio was cheap, so for goodness sake let's stop the pathetic 'world owes me a living' snivelling.
If you think it's too much, take up knitting, train spotting/railfanning or something.
No connection with Apple, just a longterm user who remembers 'the bad old days' only too well and hates the constant whinging about everything!!
* How many of the moaners actually remember splicing tape or endless analogue bounces to get just 16 or 20 tracks, noticeably losing quality every time?

Dave Woof wrote:
Absolutely - I've posted the text below in a couple of other threads, but it serves to reinforce your point....
The full price of Logic Pro was reduced during the life of Logic Pro 9 to be only a fraction of the original price. Thus, the full price today is still cheaper than the old model for upgrade prices. Net result - just buying the new version when one comes out (e.g. Logic Pro X) costs about the same, if not less than upgrades did in the past, but with the added bonus that if you're a new customer, you pay a far cheaper price first time round.
Everyone's a winner!
Logic Pro used to cost... $999 After Apple purchased it the price was reduced to $499, once it moved to the App Store the price was reduced to 1/5th of it's original cost at $199... so yes, stop the silly complaining.
I've invested thousands in Logic over the years.
However, I can look at it from a different perspective:
The price whining is a natural development from Apple removing the copy protection, reducing the price and promoting Logic as and upgrade to Garageband. You now have a whole new group of users, many who have never used a DAW and have little respect for the development of this software through the years or the things we used to do as engineers/musicians.... To amateurs the $199 upgrade price is ridiculously expensive to the "entitled" attitudes prevalent today. The fact that Apple isn't offering this upgrade at $50 is reason for storming the gates.
So, place the blame for the whining not so much on the users but on Apple for setting up the conditions that made it possible.

PRE upgrade price

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