PRE7 - Program crashes as soon as rolling title is selected

Question

XP-Pro/2GB RAM/Quad Q6600/SATAII disks
After fiddling around with various settings, I have now got the program to edit AVCHD reasonably reliably, and have edited a 8 minute film with AVCHD 1920 x 1080 footage plus a few 10MPx JPEG stills.
I created rolling end-titles which work OK. I now want to make some changes to the titles. As soon as I select the rolling title the program crashes and exits. I have tried creating a new title rather than editing the existing, and even starting a new project with only the title. The result is always the same.
Any ideas?

Answer 1

1. I attach a screen print of the Processes in a Word document. Is that the way to do it?
I do not know about the .DOC, but I know that a TXT file would work fine. Because of Word Macros, .DOC's might be blocked. Do not see an attachment yet.
2.Project and Scratch files are all folders together on the data, not the system disk.  PRE7 is installed on the System disk.
This is good.
3.I'll need reminding how to find Virtual Memory and Page File info.
Control Panel>System>Advanced>Performance/Settings>Advanced>Virtual Memory/Change (do not change it, just read what it says). The exact path might differ by OS version. Syntax may change, but will be similar.
4. Some history on the USB oddity. Before I installed PRE7, I had a problem after updating my drivers. The latest VIA chip drivers for USB loaded fine (apparently) but thereafter all the USB 2.0 ports were turned in fact to USB 1.0
Many have reported all sorts of problems with the VIA chipset. This is an odd one, but not totally surprising, based on so many other issues.
The only oddity thereafter is the one I have described. The disk identification numbers are displayed in Device Manager/Disk Drives e.g "Hitachi HDP725050GLA360" but nothing else. If however I plug a USB card reader in, this appears not only as a Mass Storage Device under USB Controllers but also as four "GENERIC STORAGE Device USB Device" under Disk Drives alongside the real disks. It works fine.
The reason that your card reader shows up as multiple drives, is that its a multi-reader and has basically an identity for each type of card that it can read. One of mine shows up as 8 drives, and my HP All-in-one printer shows up as a drive, because it has a card reader.
On booting, the two SATA II disks are correctly identified as such in the BIOS. They run from the onboard chip as does the IDE Disk. The IDE Disk came from another computer but all the Disks were  installed at the same time when I built the computer.
This is good and rules out a BIOS issue with regard to the HDD's.
The only other possibility is that I downloaded my PRE7 as a trial version. However I didn't "buy" this installation but bought the boxed set and installed that. My recollection is that I uninstalled the original version, but there seem to be other installation folders that don't belong to the "proper" installation. Is PRE7 getting confused somewhere?
Now, this might make a difference. I have far less experience with PE, and also have never done a trial of any Adobe software, but...
In PrPro CS2 - CS3 and CS4, the trial could not just be removed. Once it was uninstalled, the appropriate Adobe CleanScript had to be run (sometimes 3 - 4 times), before the full-paid version could be installed. There were many issues, if one did not do this. The Adobe CleanScripts were available by version number, i.e. CS3 to clean up after the CS3 trial, before installing the CS3 full version. This was very important, and had to be done. Where I am in the dark is I have never heard of an Adobe CleanScript for PE - any version. I also could not find one on the Adobe site. Maybe someone can help me out here.
Given the problems that you are experiencing. I would back up all of your Projects, including the Scratch Disks for those Projects. Unless you've been moving your Assets into the Project folder structure, they should be good to stay where they are.
Next, I'd uninstall PE (did you have PSE trial too?), and then manually remove any "other" Adobe PE folders (be careful if you have other Adobe programs, and limit yourself to JUST the Adobe PE folders.
Run a Registery Cleaner, like CCleaner several times. You want the Registry Cleaner part of that program, as it does other cleanup duties. Right now, it's just cleaning the Registry. Once 100% clean, reinstall PE, and test.
Good luck,
Hunt