Precalculation Server error after 10 broadcasted workbooks

Question

Hi gurus,
i have a question concerning broadcasting workbooks. We are using the newest precalculation server with patch 13. The first 10 workbooks are calculated and sent via email. The rest of workbooks calculated are sent as a job  but the RSRD_Log transaction shows an error. It begins with "Unresolved exception occured in the precalculation server" then next message "System.Runtime.InteropServices.comException. The RPC server is unavailable (Exception from HRESULT:xxxxxx) "
Then some other messages are displayed. Then at the end it says cannot precalculate Workbook. In rsprecadmin  the server is green and ready.
Is there any restrictionin sending via Email?
How can i get the server again to continue sending?
How can i clear the queue, to get the precalculation server ready to continue scheduled workbooks?
Thanks and kind regadrs,
Murat

Answer 1

Hi Edward,
we are testing the broadcast functionality and we want to go live first week in september. I hope you remember and suggested me the note which came out in CW33 with the precalculation server patch 13 . we are using it but still NVs but there is also the issue with the sizing. Last night we scheduled 16 times the same workbook.All 5 minutes one workbook should be sent out. 2 Precalculation server were set up to deal with them. In the SAP document "How to ...Troubleshoot Information Broadcasting (BEx Workbooks)" in chapter 2 it is mentioned that when ycurrently you can have 10 workbooks in the queue. Therefore we set up 2 precalculation server with 10 workbooks capacity. Then we set in the Broadcast setting the load balancing option without selecting any precalculation server. My intention would be the first 10 workbooks should be broadcasted with one of the precalculation server. After he has reached his capacity the next workbooks would be broadcasted with the second precalculation server. Am i wrong?
When i check the queue i see the 16 workbooks in "Queue Overview of Proccessed Error-Free Precalculations" but with a duration with 0 seconds. the log says  in RSRD_LOG says as described before the first message is "Unresolved exception occurred on the precalculation server" then "System.Runtime.InteropServices.COMException (0x800 0706BA): The RPC server is unavailable. (Exception" and at the end "Cannot precalculate workbook ZBROADCAST_TEST". I can see that when load balancing the second server is not used.
But while seraching for precalculation server it says "Precalculation server PRECALC_2 has only                                                 0 free instanzen => not selected" but why. it has never been used why 0 instances free?