Preference in iCal ignored. How to fix?
I want my week display in iCalendar to begin on Monday. In preferences I selected Monday for start of week.
Calendar ignores my preference and insists on week beginning on Sunday.
Any way to fix like I had it in Mountain Lion?
Bump.
I would really like help to fix this "problem". anyone? TIA
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This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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Safari keeps crashing when i open it. How to Fix?
Hi there!
I must have done something to cause Safari to crash every time i try to open it.
Can someone instruct me how to fix it? I've copy pasted the crash report below for reference. Thanks in advance!
Process: Safari [1051]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1051]
User ID: 501
Date/Time: 2015-01-12 01:27:12.607 +0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 8DBD144D-7C40-3FAE-C0AB-9E9ED1CC7D46
Time Awake Since Boot: 3800 seconds
Crashed Thread: 18
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010cf07000-000000010cf08000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.14.4 - 2.14.4) AdBlock
com.ideashower.pocket.safari-ET279A6R5N (36 - 1.9.10) Save to Pocket
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8cf7a223 bool objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::LookupBucketFor<DisguisedPtr<objc_object> >(DisguisedPtr<objc_object> const&, std::__1::pair<DisguisedPtr<objc_object>, unsigned long> const*&) const + 97
1 libobjc.A.dylib 0x00007fff8cf7a015 objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::find(DisguisedPtr<objc_object> const&) + 35
2 libobjc.A.dylib 0x00007fff8cf79715 objc_object::sidetable_clearDeallocating() + 95
3 libobjc.A.dylib 0x00007fff8cf610e8 objc_destructInstance + 145
4 com.apple.CoreFoundation 0x00007fff84761c09 CFRelease + 1033
5 com.apple.CoreFoundation 0x00007fff847b2b43 CFURLCreateCopyAppendingPathComponent + 451
6 com.apple.CrashReporterSupport 0x00007fff86230fc4 _CRCreateCrashHistoryDirectory + 84
7 com.apple.CrashReporterSupport 0x00007fff8623108e _CRCopyCrashHistoryURLForProcess + 73
8 com.apple.CrashReporterSupport 0x00007fff86231118 _CRCopyCrashHistoryForProcess + 20
9 com.apple.CrashReporterSupport 0x00007fff8623118d CRCopyCrashHistory + 42
10 com.apple.AppKit 0x00007fff87222412 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 450
11 com.apple.AppKit 0x00007fff8722220e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
12 com.apple.AppKit 0x00007fff872221ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
13 com.apple.AppKit 0x00007fff87221e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
14 com.apple.AppKit 0x00007fff87221c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
15 com.apple.AppKit 0x00007fff872216b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
16 com.apple.Foundation 0x00007fff81c8c458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
17 com.apple.Foundation 0x00007fff81c8c2c9 _NSAppleEventManagerGenericHandler + 102
18 com.apple.AE 0x00007fff8642e99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
19 com.apple.AE 0x00007fff8642e719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
20 com.apple.AE 0x00007fff8642e623 aeProcessAppleEvent + 295
21 com.apple.HIToolbox 0x00007fff8e82f37e AEProcessAppleEvent + 56
22 com.apple.AppKit 0x00007fff8721dd76 _DPSNextEvent + 2665
23 com.apple.AppKit 0x00007fff8721ce80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
24 com.apple.Safari.framework 0x000000010cf87ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
25 com.apple.AppKit 0x00007fff87210e23 -[NSApplication run] + 594
26 com.apple.AppKit 0x00007fff871fc2d4 NSApplicationMain + 1832
27 libdyld.dylib 0x00007fff8f0fd5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8291022e kevent64 + 10
1 libdispatch.dylib 0x00007fff89944a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010eb3e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010eb3b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 11:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8290a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8290969f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff80941d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff80941c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8290a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8290969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff847bbb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff847bafdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff847ba838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8155dd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff81cd2b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x000000010df143fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x000000010dd03244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 18 Crashed:
0 libsystem_pthread.dylib 0x00007fff80b3a695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8eb54b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8eb4d620 fprintf + 186
3 ??? 0x00000001154ef5dc 0 + 4652463580
Thread 18 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff72b551d8 rcx: 0x00007fff72b551f0 rdx: 0x00000000000000a0
rdi: 0x00007fff72b551f0 rsi: 0x00007fff80b3ab14 rbp: 0x00000001154cae30 rsp: 0x00000001154cadb0
r8: 0x00000001154bb000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff72b546b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff80b3a695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10cf07000 - 0x10cf07fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10cf11000 - 0x10d84aff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10dcee000 - 0x10e201ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10e36b000 - 0x10e61ffff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10e8f9000 - 0x10e8f9fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10e901000 - 0x10ea3dffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10eb37000 - 0x10fadcff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1154b2000 - 0x1154b2fef +cl_kernels (???) <3D929C37-B1B7-44FD-8500-46668C068399> cl_kernels
0x1154be000 - 0x1154beff5 +cl_kernels (???) <3B3053A7-AC0F-4384-BC2C-FCF4F27B0F27> cl_kernels
0x116007000 - 0x1160edfef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6473b000 - 0x7fff64771837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff808e8000 - 0x7fff808e8fff com.apple.Accelerate (1.10 - Accelerate 1.10) <C7278843-2462-32F6-B0E3-D33C681399A2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff808e9000 - 0x7fff808eaffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff8091a000 - 0x7fff80acaff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff80b39000 - 0x7fff80b42fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff80b68000 - 0x7fff80b6dffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff80b6e000 - 0x7fff80c03ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff80c30000 - 0x7fff80c42ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff80c43000 - 0x7fff80d55ff7 libvDSP.dylib (512) <DD5517F5-F7F7-3AA1-B6FA-CD98DBC3C651> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff80d56000 - 0x7fff80d56fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff80d57000 - 0x7fff80d5fff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff80d60000 - 0x7fff80d65ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff80d66000 - 0x7fff80db2ff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff80db3000 - 0x7fff80ddefff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff80ddf000 - 0x7fff80ddffff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff80de0000 - 0x7fff80e2afff com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff80e2b000 - 0x7fff80e31fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
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0x7fff8b6b3000 - 0x7fff8b982ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8b983000 - 0x7fff8bbedff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8bbee000 - 0x7fff8bc3bff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8bc3c000 - 0x7fff8bf6fff7 libmecabra.dylib (666.1) <There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
My iPod had an error and I attempted to restore the iPod to factory defaults. It was able to empty the iPod of the software on it, but it has yet to be able to successfully restore the iPod. It goes through all the steps successfully until it gets to the "Verifying iPod Restore." After the progress bar has completed, it then gives me an error message. Every time, it's the same message: Error 6. However, none of the suggestions on the apple technical site have worked. I even completely turned off ALL of my anti-virus /firewall programs and it still would not go through. Any suggestions how to fix it?
Joe,
Try removing the com.apple.iCal.plist file from your Macintosh HD/Users/yourusername/Library/Preferences Folder. To find that folder, use Finder>Go Menu>Depress the "Option" key>Library. Drag the .plist file to your desktop, and log out/in or restart and check iCal for functionality. -
AppStore Error "NSURLErrorDomain error -1100" – how to fix it
After searching around for a longer time how to fix this problem in Software-Update, I finally found out how to manage this:
1. Delete PLISTs
/Usesr/<my username>/Library/Prefereces/com.apple.appstore.plist
/Usesr/<my username>/Library/Prefereces/com.apple.appstore.plist.lockfile
/Usesr/<my username>/Library/Prefereces/com.apple.softwareupdate.plist
2. In Terminal type or copy/paste:
sudo killall -HUP mDNSResponder
3. Restart
Then:
1. Open System Preferences - Network
2. Highlight active connection
3. Click Advanced.
4. TCP/IP
5. Renew DHCP Lease
Already fixed two machine this way ...sudo killall -HUP mDNSResponder
effectively kills Spotlight. This may be done with less harm by adding certain parts of the hard drive to Apple menu -> System Preferences -> Spotlight -> Privacy. Mind you, if you stop Spotlight, all your search functions from Finder Find File, to Mail or Calendar/iCal or Addressbook searching will be disabled. Sometimes reindexing Spotlight may resolve issues where this function is required to solve problems. To reindex Spotlight, add and remove the drive/folder that is corrupted to the Privacy section of the Spotlight System Preference, and wait till the Spotlight menu no longer shows reindexing. This may take a few hours.
Also sudo commands should be done carefully. They effectively render your machine more vulnerable to accidental file deletion of important system files for a few minutes, sometimes till reboot. I don't know what the default time length is on Mac OS X for this vulnerability, but everyone using it should be aware of that. Better not to enable sudo if you have any sort of file sharing enabled, as that can also render your machine more vulnerable to outside file deletion. -
I am receiving pop ups to security sites to secure my files etc. I assume I have a virus but not sure how to fix it.
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Hey Guys i have a problem with my mac since last month and it wont boot up it freezes in a grey apple logo and and spinning gear any body know how to fix this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
In preferences, under accounts, it claims that my Apple iD is hooked up to messages, including my phone number and email address...yet it isn't sending messages they always fail. Does anyone know how to fix this problem? It would be a great help.
Read this whole message before doing anything.
Back up all data.
Quit Messages if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (either may not exist):
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Leave the Library folder open. Log out and log back in. Try Messages again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit Messages again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
Test. If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with "com.apple.iChat". Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup. -
Hello everyone, like most people on this site, I am having difficulties understanding and fixing my Macbook Pro. About a month ago my computer screen went black, the computer was unresponsive, and it started making a beeping noise. I restarted the computer, and it seemed to have fixed itself. 6 days ago, I put my laptop into it's case with some papers, went home (about 30 min. after putting laptop into case), and opened my bag. My computer's fans were on, the computer was really hot, and when I opened the computer, the screen was black and unresponsive. I turned it off, let it cool down, turned it back on, started to stream a video on Hulu, and about ten minutes after, the screen went black again and the computer was unresponsive. Now everytime I turn it on after about ten to fifteen minutes the screen will go black, the computer will become unresponsive, and I have to shut it off. The weird thing though is that everytime I restart my computer, when I reopen my account, my computer acts as if nothing has happened, and everything I had opened or unsaved is still there without autosave saving the documents.The screen also goes black and the computer becomes unresposive when I move the computer around. I get a lot of pop-up ads and other crap on my computer when I am on the internet. I don't know if one of those pop-up websites might have given me a virus or may be the cause of this problem. I don't now what is wrong with my computer or how to fix it, but if anyone has any advice, I WOULD GREATLY APPRECIATE IT!!!!!!! Thank you very much!!!
-- Sincerely, A very confused, scared, and hopless Macbok OwnerTo get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
The first step in addressing the black screen is an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Excerpt from
http://support.apple.com/kb/ht39
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