Preferences fail to work

I have no problem in OS 10.6.8 on this same computer using the same (or any other) picture, but in Lion, neither Finder preferences (such as what directory to show when opening a Finder window) nor desktop preferences hold. After restart, they both revert to default. I trashed both of these:
~/Library/Preferences/com.apple.desktop.plist
~/Library/Preferences/com.apple.finder.plist
I repaired permissions, and did an erase and install. Any other suggestions?

Check to see that your tracking prefernce of 20 did not get set to 0. Though it says tracking, kerning is actually affected.
If that does help, reset your preferences. Also try nudging to confirm your cursor keys are working. Update your wacom driver if you have one.

Similar Messages

Mac Sleep Timer (through 'Energy Saver' in System Preferences) won't work

Hello,
I have a MacBook (13-inch, Mid 2009) running Mac OS X Snow Leopard 10.6.3,
and it has been installed with the latest software updates possible.
(The latest update is the 'Security Update 2010-003')
Previously I was using Mac OS X Leopard 10.5 on my MacBook,
and I can vaguely remember the timed computer sleep through Energy Saver would work.
That is, when the counter's time matches the amount of time I specified (e.g. 10 minutes), the computer enters sleep mode and displays a pulsing power light.
After upgrading to Snow Leopard I can barely remember the scheduled computer sleep will work as I don't really notice how it sleeps / I will shut down my MacBook before I go to bed.
==========
However, last night I was really tired and slept in front of my MacBook unconsciously.
When I woke up, I found that my MacBook didn't display a pulsing power light but a continuously-growing power light.
I tapped the trackpad and the display turned on, so I knew that my MacBook didn't go to sleep a whole night.
*What that means is that the Sleep Timer (through 'Energy Saver' in System Preferences) won't work.*
But the timed display sleep DOES work.
==========
After spending a whole day Googling,
I found that there are plenty of people suffering the same problem as me, although their Macs and OSs vary.
I also found an official support page from Apple concerning the related issue:
Mac OS X: Why your Mac might not sleep or stay in sleep mode
http://support.apple.com/kb/HT1776
I tried the following methods but still can't resolve the problem:
_- boot my MacBook in safe mode_
_- use the 'Disk Utility' to repair Disk Permissions through booting my MacBook from the Mac OS X Snow Leopard Installation DVD_
_- reset NVRAM (Intel-based) (as PRAM is used by PowerPC-based Macs)_
_- reset SMC (System Management Controller)_
NONE of the above-mentioned methods can resolve the problem.
Althought I am sure that the Spotlight isn't indexing the hard drive, and I just start my computer and do nothing and wait for the scheduled computer sleep, the scheduled computer sleep just won't work.
In the other Mac forum, I saw someone suggest installing an application called PleaseSleep:
http://www.dragonone.com/products/macosx/pleasesleep/
It works.
But I really want to find out what caused this problem as this is a function shipped with Mac which is expected to work normally.
What's more, Apple is claiming to be a green Apple, right?
==========
Here's the log taken from 'Console':
- Sleep by closing the lid of my MacBook:
Apr 18 13:21:05 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:21:05 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:21:07 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:23:21 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:23:21.028 PM - Waketime:4/18/2010 1:23:19.410 PM = Deltatime:1.618421972
Apr 18 13:23:21 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:23:21.579 PM - Waketime:4/18/2010 1:23:19.410 PM = Deltatime:2.169138968
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Clamshell Sleep
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - EC LID0
Apr 18 13:23:23 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:23:23 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by manually clicking the Apple logo in the upper left corner of the screen -> 'Sleep':
Apr 18 13:31:46 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:31:46 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:31:49 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:32:04 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:32:04.033 PM - Waketime:4/18/2010 1:32:02.720 PM = Deltatime:1.313067079
Apr 18 13:32:04 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:32:04.589 PM - Waketime:4/18/2010 1:32:02.720 PM = Deltatime:1.869303048
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:32:06 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:32:06 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by manually pressing control + eject, and the press 'Sleep':
Apr 18 13:34:17 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:34:17 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:34:46 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:34:46.080 PM - Waketime:4/18/2010 1:34:44.720 PM = Deltatime:1.360466003
Apr 18 13:34:46 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:34:46.564 PM - Waketime:4/18/2010 1:34:44.720 PM = Deltatime:1.844347000
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 566 ms
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: bootpsessiontransmit: bpf_write(en0) failed: Network is down (50)
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: DHCP en0: INIT transmit failed
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 567 ms
Apr 18 13:34:46 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:34:48 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:34:48 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- Sleep by _turning on the application called 'PleaseSleep' based on the settings from 'Energy Saver'_:
Apr 18 13:37:22 Michael-Leungs-MacBook PleaseSleep[288]: Application is enabled
Apr 18 13:37:29 Michael-Leungs-MacBook System Preferences[1136]: * AGCAttach() failed
Apr 18 13:37:31 Michael-Leungs-MacBook [0x0-0x58058].com.apple.systempreferences[1136]: Couldn't find any matches.
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Checking sleep conditions...
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Going to sleep...
Apr 18 13:38:23 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback WILL sleep
Apr 18 13:38:23 Michael-Leungs-MacBook PleaseSleep[288]: Sleep notification received from the system
Apr 18 13:38:56 Michael-Leungs-MacBook loginwindow[25]: loginwindow SleepWakeCallback will power on, Currenttime:4/18/2010 1:38:56.042 PM - Waketime:4/18/2010 1:38:54.720 PM = Deltatime:1.321902931
Apr 18 13:38:56 Michael-Leungs-MacBook loginwindow[25]: handleUnlockResult, Currenttime:4/18/2010 1:38:56.571 PM - Waketime:4/18/2010 1:38:54.720 PM = Deltatime:1.850627959
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 707 ms
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: bootpsessiontransmit: bpf_write(en0) failed: Network is down (50)
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: DHCP en0: INIT transmit failed
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 708 ms
Apr 18 13:38:56 Michael-Leungs-MacBook configd[37]: network configuration changed.
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Sleep: Success - AC 98 - Software Sleep
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Wake: Success - AC 98 - OHC1
Apr 18 13:38:58 Michael-Leungs-MacBook configd[37]: Hibernate Statistics
Apr 18 13:38:58 Michael-Leungs-MacBook PleaseSleep[288]: Wake notification received from the system
- If I disable 'PleaseSleep' and only depend on the non-working 'Energy Saver', nothing happens.
==========
Looking forward to your replies! Thanks in advance!

Found this discussion by googling "com.apple.systempreferencescouldn't find any matches"...
One month ago I bought a brand new Macbook Pro 13", and after a couple of weeks I realized it wasn't sleeping on its own when it should, per the system preferences. (I did sleep when I chose "Sleep" in the menus or closed it... It just wouldn't sleep on its own, while open.) What was extra frustrating was that it was intermittent... It would sleep on its own maybe 1/3 of the time, but other times it would NEVER go to sleep. I deleted PowerManagement.plist, reset the SMC, etc... No luck.
I took it to the "geniuses" at the Apple Store, and the guy took all of five minutes trying to diagnose the problem. When my MBP wouldn't sleep on its own, he promptly replaced it with a new one. That was nice, but I actually would have preferred that he diagnosed and fixed it. (I think the store was so swamped with people coming in for service that day that they were doing anything they could to close cases and get customers out of there ASAP.)
Now, sitting here with my 48-hour-old MBP, I still have the problem. The other one was so new that I had barely put anything on it yet. The only applications I had put on it were MS Office for Mac 2011, Firefox, Chrome, and Adobe Flash Player. I've put Office and Flash Player on this one, but not yet Firefox or Chrome. That's it. No other customization or fancy business.
I looked into the Console just now, and I see the "Couldn'tfind any matches" entry popping up again and again. The last three seemed to pop upright around the time when my MBP should have gone to sleep on its own, but not down to the second, so it's hard to definitively point at that and say it's it for sure.
They need to fix this!!

Microsoft Office 2011 fails to work on new iMac

I received my new iMac in mid December, and I used the Migration Assistant to move everything. Unsurprisingly, MS Office failed to work. I paid MS another $12 so I could download a new copy of MS Office 2011 and tried installing it. Installation succeeded, but every time I opened a Word or Excel file, it crashed.
I deleted Office from both iMacs, old and new, including all of the MS files hidden everywhere. Reinstalled but the same thing happens. Deleted everything, including the downloaded disk image, downloaded it again, and reinstalled.
Same result--crash!
I have no idea what to try next. My wife is beginning to doubt my technical expertise. I've tried to mollify her with OpenOffice and Pages, but she is getting frustrated and angry.
Any ideas on what to try? Please save my marriage!

Your original post states:
I deleted Office from both iMacs, old and new, including all of the MS files hidden everywhere.
I have no idea what files you have deleted, and what files have been left behind, you have no guarantee that you deleted every single file from the thousands of files Office installs, a single preference file left on your machine is enough to cause Office to fail.
As you made a serious error in using Migration to use Office on a new machine, I did not take as absolute certainty you made a proper and complete uninstall of Office.
If you need Office to work quickly, your option now is to clean install your Mac;
back up your work files
erase the hard drivereinstall the operating system
install Office correctly
You will be up and running in 2 hours.

Links to posts fail to work after I sign in

Before I sign in links to posts take me to the correct post but they fail to work after I sign in except for the special case of all posts on one page.
Does this happen for everybody or only those who had particular viewing preferences set up before the change to the latest forum software?

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

Scanner sharing in System Preferences doesn't work

I have an Epson AcuLaser CX11NF networked by ethernet with a couple of other devices and my Mac Pro, and a wireless LAN connected to BT Infinity for broadband access. The various MacBooks and remote desktop Macs rely on the wireless network for access to the Epson. Print access through printer sharing works fine, but I can't establish scanner sharing. In System Preferences > Sharing, Scanner Sharing is ticked, but no scanner appears in the window (I was expecting something analogous to the Printer Sharing pair, Printers: and Users:, but there is just one window). In System Preferences > Print & Fax, with the Epson and the Scan tab selected, if I tick the box for "Share this scanner on the network", it doesn't stay ticked. If I navigate to another preference pane and return, it is unticked.
Further evidence that something is failing to work properly comes from System Preferences > Security > Firewall > Advanced..., where File Sharing (AFP), Printer Sharing, and Web Sharing all show "Allow incoming connections" as they should, but Scanner Sharing doesn't appear.
NB: 10.6.8 on all OS X machines in question. We've got Lion on a MacBook Air, but we're not even trying this with the Epson yet.
What's going wrong?

No, it's located in a different room from the router; neither can be changed. It's not plugged directly into a Mac, but into an ethernet switch into which the Mac is also plugged.
Surely if I could plug it into the router, that would make it directly accessible to all devices on the wireless network. That's not the issue. Because I can't do that, I want to make it available through Scanner Sharing. This is what isn't working, although Printer Sharing of the same device in the same configuration is working.

Safari and app store fail to work after installing Maverick, what can I do?

Safari and app store fail to work after installing Maverick, what can I do?

Disk Utility (Applications - Utilities - Disk Utility) Repair Disk Permissions 2x. Then restart in Safe Mode and try both apps. Restart normally and post results.

IChat video/audio fails to work

iChat video/audio fails to work 90% of the time. The error message says the other party failed to respond, or some other, similar, bogus "communication error" message.
Invitation to video or audio chat fails 100% of the time with certain buddies of mine, and anywhere from 50% to 90% of the time with others, regardless of whether they invite me or I invite them. Changing ISPs, Macs, locations, or static/dynamic IP settings has made no difference.
This problem surfaced with Tiger in the summer of 2007, and progressively became worse, especially since Leopard, to the point where iChat video/audio fails 100% of the time, unless the other user happens to be in the same [home] network.
All of a sudden the problem went away since the upgrade to 10.5.6, and I was able to again use iChat video to communicate with friends I have not been able to "see" in a year and a half! However, the problem started again today, with the same bogus "communication error" message every time a video connection attempt is made.
Screen Sharing also fails to work, 100% of the time, regardless of how it is invoked, through iChat or not, unless, again, it is attempted between 2 macs in the same home network.
In the meantime, Skype video works fine all the time.

Hi,
Thomson-Alcatel by default do what is called Binding of SIP to port 5060
This means ANY SIP data is forced to that port. iChat 4 no longer uses this port for SIP. It caused problems in iChat 2 and 3 which could be resolved when the firmware was Version 4 or earlier.
How do I know ?
Personal Experience from a Speedtouch 510v4 (running version 4.2.5 firmware)
Hence the web page I linked you to.
Built up from comments on the iChat 3 forum and the iChat 2 forum since 2004
Search Results for iChat 3 (it will only go back to about Nov 14th 2005 when the software Apple Uses to run the forums changed - some active threads did cross over this date so occasional ones are older)
Smaller results from iChat 2
The work by iBoise in this forum and the ADSLGuide's Apple Forum
Known issues for the BT HOME HUB in Britain as it is a Thomson-Alcatel inside.
Because the fix on Page 4a in the orignal link I gave, worked until Version 5 firmware came out.
As I clearly said the results can be intermittent.
With non Speedtouches it tends to be a 10:10:30 split out of 50 Buddies
10 you can get all the time.
10 now and then Buddies and
30 Never successful.
The Original Version 4 Telnet command would make this 100% successful to non Speedtouch devices
In Version 5 it becomes about 15:10:25 which only marginally better.
Later versions of the firmware do not even seem to reach these figures.
Speedtouch to Speedtouch connections are better but still not 100%
I would guess you live some where where Speedtouch's are popular and have many Speedtouch to Speedtouch connections that fair slightly better than average.
Last time I had contact with iBoise on this the Firmware was at version 7 and he was in the process of evaluating it for any changes.
There has been no announcement. In this case I don't think No News is Good News.
I hope this helps.
10:42 PM Wednesday; January 21, 2009

SLM 2008 fails to work

I have 2 SLM 2008. One of the bought in 2008 still under Linksys while the second is already Cisco labeled I got in 2010 to extend my home network. Both are firmwared to 2.0.0.10.
The first one yesterday failed to work. When I switch it off nad in a minute back on, in a few seconds all leds light and after a couple of seconds go off. And that's it no farther signs of life. It is not pinged nor webgui accessible. Reset did not solve the problem. Any idea?

Hi,
The Screen Sharing part of iChat uses a Random port over the internet (Along side an Audio Chat).
It may depend on how you have ports opened or allowed in any routing device.
11:20 PM Saturday; July 18, 2009

Fax printer fails to work

Hi folks,
The Fax_Printer fails to work after running "pacman -Syu".
On;
File --> Print --> Fax_Printer --> Print
No response. The dialer does not popup for typing phone number
On browser
localhost:631/printers
Fax_Printer
Warning:
"recoverable: Network host 'locahost' is busy; wiill retry in 25 seconds...."
However no further response popup.
$ cat /etc/cups/cupsd.conf
DefaultEncryption IfRequested
LogLevel info
SystemGroup sys root
# Only listen for connections from the local machine.
Listen localhost:631
# Show shared printers on the local network.
Browsing On
BrowseOrder allow,deny
BrowseAllow all
DefaultAuthType Basic
<Location />
Allow localhost
# Restrict access to the server...
Order allow,deny
</Location>
<Location /admin>
Allow localhost
# Restrict access to the admin pages...
Order allow,deny
</Location>
<Location /admin/conf>
AuthType Basic
Require user @SYSTEM
Allow localhost
# Restrict access to the configuration files...
Order allow,deny
</Location>
<Policy default>
<Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscriptio
Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume
Job CUPS-Move-Job>
Require user @OWNER @SYSTEM
Order deny,allow
</Limit>
<Limit Pause-Printer Resume-Printer Set-Printer-Attributes Enable-Printer Disable-Printer Pause-Printer-After-Curre
t-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startu
-Printer Promote-Job Schedule-Job-After CUPS-Add-Printer CUPS-Delete-Printer CUPS-Add-Class CUPS-Delete-Class CUPS-Ac
ept-Jobs CUPS-Reject-Jobs CUPS-Set-Default>
AuthType Basic
Require user @SYSTEM
Order deny,allow
</Limit>
<Limit CUPS-Authenticate-Job>
Require user @OWNER @SYSTEM
Order deny,allow
</Limit>
<Limit All>
Order deny,allow
</Limit>
</Policy>
$ cat /etc/hosts
# /etc/hosts: static lookup table for host names
#<ip-address> <hostname.domain.org> <hostname>
127.0.0.1 localhost.localdomain localhost arch.satimis.com
192.168.0.52 arch.satimis.com
# End of file
The modem is on.
$ sudo /etc/rc.d/cups restart
:: Stopping CUPS Daemon [DONE]
:: Starting CUPS Daemon [DONE]
Please advise where I have to check? TIA
However both HP_Printer and PDF_Printer are working w/o problem.
Edit:
Performed further test as follows;
$ lsmod|grep lp
lp 11972 0
parport 38156 3 parport_pc,ppdev,lp
$ dmesg|grep lp
On node 0 totalpages: 261983
Calibrating delay using timer specific routine.. 3620.49 BogoMIPS (lpj=6031192)
PCI: If a device doesn't work, try "pci=routeirq". If it helps, post a report
lp: driver loaded but no devices found
lp0: using parport0 (interrupt-driven).
lp: driver loaded but no devices found
$ ls -l /dev/lp0
crw-rw---- 1 root lp 6, 0 2008-04-16 21:43 /dev/lp0
$ sudo pacman -Syu
Password:
:: Synchronizing package databases...
core 24.5K 33.5K/s 00:00:01 [#####################] 100%
extra is up to date
community 331.3K 198.1K/s 00:00:02 [#####################] 100%
archlinuxfr is up to date
:: Starting full system upgrade...
resolving dependencies...
looking for inter-conflicts...
Targets: rsync-3.0.2-1 abs-2.0-3
Total Download Size: 0.27 MB
Proceed with installation? [Y/n] Y
:: Retrieving packages from core...
abs-2.0-3-x86_64 7.4K 27.8K/s 00:00:00 [#####################] 100%
:: Retrieving packages from extra...
rsync-3.0.2-1-x86_64 266.2K 120.3K/s 00:00:02 [#####################] 100%
checking package integrity...
(2/2) checking for file conflicts [#####################] 100%
(1/2) installing rsync [#####################] 100%
==> ABS now uses rsync, instead of cvsup, to synchronize your tree.
==> Please note the new configuration in /etc/abs.conf
warning: /etc/abs/supfile.unstable saved as /etc/abs/supfile.unstable.pacsave
warning: /etc/abs/supfile.testing saved as /etc/abs/supfile.testing.pacsave
warning: /etc/abs/supfile.extra saved as /etc/abs/supfile.extra.pacsave
warning: /etc/abs/supfile.core saved as /etc/abs/supfile.core.pacsave
warning: /etc/abs/supfile.community saved as /etc/abs/supfile.community.pacsave
warning: /etc/abs/abs.conf saved as /etc/abs/abs.conf.pacsave
(2/2) upgrading abs [#####################] 100%
Reboot Archlinux. No warning in connection with udev was found on text scrolling. Problem remains
I found "FS#9867 - /dev/lp0 not created by udev"
http://bugs.archlinux.org/task/9867
The case is similar to mine. Problem happens after running update/upgrade. Previously the Fax_Printer worked w/o problem.
Remark: I have WindowsXP running on this box (on another HD). Sending and receiving faxes are w/o problem.
I think I have to downgrade "udev" if w/o a solution. Please advise how to do it? TIA
B.R.
satimis
Last edited by satimis (2008-04-16 14:58:13)

Please provide the following relevant information so someone can help including:
Printer Model -
Detailed Problem Description -
Operating System of computer (including service pack revision) - Done
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns?
If wireless, when the problem occurs, what is status of Blue Wireless light on printer, on, off or blinking? -
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HSRP fails to work due to h/w failure

We have a situation that HSRP fails to work due to a partial h/w failure on the active router.
What happened is the active router continously getting input error on its Ethernet interface. User traffic fails to be received by this router. However the router is still able to send hello message to its standby router .When we do a sh standby on the active router, it says unknown standby which concluded that it does not receive hello message from the standby. The fault happened everyday . we can clear the problem by rebotting the router but fault came back the next day again for several times. Once we replaced the active router , problem did not return.
In understand HSRP uses mulitcast protocol . but I would like clarification that HSRP is using unidirectional comunication with the standby group. In a situation like this ,my assumption is the TX circuit on the LAN is working but teh RX circuit failed. The standby router would never know the LAN interface of actice router fails to receive its hello messages. Therefore the fail over never trigger.
Appreciate your feedback on this.
Regards
Edmond

I believe HSRP use multicast address for the hello but it still use broadcast to ensure the standby router is active. I can't find such info. to prove it. Please correct me if I am wrong.
For the LAN connection, if the RX is failed, the interface should not up, or say, e.g. if the RX-pair of cable is not connectioned, the interface should down. So, I believe there is something wrong in the LAN interface, it may not only the RX side error.
Just my 2 cents.

Occasional MacBook Pro 8,1 / Feb 2011 trackpad button fails to work

Having this really annoying problem on occasion with a new 13" MBP (purchased a month ago in Toronto from the Apple Store Eaton) - every once in a while the trackpad button will fail to work. The trackpad will function just fine, but the button will not work no matter what you do. I also have a Magic Mouse; if the trackpad button won't work, neither will the MM.
It's a new MBP 8,1 running Lion, with 8gb RAM (1333mhz DDR3, 4gb per stick) and a new 1Tb drive. I will point out that this error preceded the RAM and HDD upgrade by some time, which suggests it's not due to the new components.
Being new, it doesn't run hot, nor is it due to a swollen battery. I spoke with a friend who suggested a PRAM reset. That didn't work; the behaviour started up again within 1 hour of resetting this.
I've noticed that it only seems to arise with Internet connectivity issues - if I turn WiFi off (on purpose as I want to save battery) and I leave a browser window open, chances are high that I won't even be able to log in using the trackpad button. In these cases I can usually use the keyboard with an Alt-Tab to switch out of hung applications, but it doesn't always work. If Safari is left open (say at a coffee shop) and I take the MBP home, and reconnect, it will frequently show this non-working button behaviour too.
Other 'remedies' or workarounds include re-enabling Wifi off and on again, but that doesn't always work; flipping the lid down, then reopening for another attempt at login doesn't always work either.
I took it back to the store 2 weeks ago, but they kept thinking it would be a hardware issue and wanted to replace the trackpad - without guaranteeing that this would solve the problem. And the fact that it does work again after a log off suggests to me it's not hardware, it's software.
Tonight after the coffee shop at lunch, the MBP button would not work after I returned home. Rebooting twice did not help.
Any ideas, anyone?
Cheers
Massimo Savino

Delete CleanMyMac2. You do not need it and may be a contributing reason for your problem.
Check Activity Monitor for applications that may be using a lot of CPU resources:
http://support.apple.com/en-us/HT203184
Run an Apple Hardware Test:
http://support.apple.com/en-us/HT201257
Note that an error free AHT is not definitive.
You also might test the MBP with the original RAM module in place of the 8GB module you installed. There may be compatibility issues.
Ciao.

Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. Does any one know how I can get it to recover?

Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. I can hold the option key at start up and choose my network, then Internet recovery shows up with an arrow pointing up. When I click on the arrow Internet recovery fails and all I get is a globe with a triangle on it with an exclamation mark on it, and under that it says
apple.com/support
-6002F
Does any one know how I can fix this without a recovery disc? Thanks

I just want to add to this, in case someone else searches for this error on Apple Support (google doesnt cover apple support.. how clever is that?)
I had the same error. And i had a Computer that had worked, with a SSD drive and 16GB upgrade done by the owner himself.
I tried swapping with a Mechinal Harddrive, no luck.
Kept the Mechanical drive in, and tried with some other Ram, it worked..
So for me this error and after reading the other responses can be boiled down to a Harddrive problem or Ram issue.
It was Ram for me..

Cover Flow preview in Finder fails to work

Hello,
I updated recently to OS X Mavericks, and since i updated there have been problems in the Preview (Cover Flow preview in Finder.
When i open a folder and scroll down items, sometime there are 10 images and in cover flow shows only half and the other half are like not previewing them as they don’t exist in the folder so when i click on list view then gives me just file names i can see full list and open all files big, but the Cover flow is failing to work and desplay preview images - not previewing the correct fles mix, image names, for example i click on file 1 and it shows file 2… when i delate an image from the folder it just keeps a ghost image there so you don’t know if its actually erased, but again when u open in list view mode its ok, or you constantly have to close and reopen the folder to refresh the view in cover flow, so 100% Cover Flow fails to work since the update.
can you tell me what is wrong?how can i fix it please as i really need this feature?
Thank you

Does QuickLook work?
Select the File and tap the space bar?
Regards
TD

Since installing OS X Yosemite my Acrobat 8 fails to work

Since installing OS X Yosemite my Acrobat 8 Professional fails to work. I get a dialogue pop up saying:
Then closes the application preventing myself creating multiple page PDFs
Can anyone help resolve this issue?

Acrobat 8 is not compatible with Yosemite. You need to switch to Acrobat XI
(you can't upgrade because Acrobat 8 is also too old to qualify for an
upgrade).
On Fri, Jan 23, 2015 at 10:07 AM, olidillon <[email protected]>

Power button fails to work about 95% of the time

Hello,
I have a Toshiba P205-S6267 that is having a strange issue.
About 95% of the time the power button fails to work when on battery, and it fails 100% of the time when the AC adapter is plugged in.
I am getting pretty stumped on this one and starting to think I may need to replace the 7-button circuit under the power button. Before I spend the $55 to do that, I wanted to see if anyone had any advice for me.
Here are the things I have tried.
- the standard unplug the power / battery and wait a few minutes then plug it back in.
- tried this only on battery, same issue
- tried only on AC, won't power up at all
- checked AC adapter with multimeter and it was outputting the correct voltage (also it keeps the battery charged still)
- removed the keyboard and speaker cover then reseated the 7-button circuit
- cleaned the ribbon cable contacts and reseated the ribbon cable for the circuit
- removed RAM and tried each stick by itself, no change.
I'm kind of lost here. Again, I am probably at a point where I need to replace hardware but I don't want to drop the cash without some kind of verification that I'm not retarded.
Any assistance or advice is welcome. Thank you.

Ah, I've been playing around with this and it seems I was mistaken about the nature of the problem.
It is deterministic, for one. It seemed nondeterministic because the action that makes the glasspane paint() fail is the act of giving focus to the JInternalFrame that the glasspane belongs to.
Why does giving focus to a JInternalFrame disable that frame's GlassPane? I can take focus away from it, and the repaint() method starts working again.

Preferences fail to work

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