"Preferences file is corrupt" message when tryting to open just installed AI

I've just reinstalled Creative Suite Premium from the CD after doing a fresh new install of everything on my Mac 10.9.4. And I get this message when trying to open Illustrator. I lost the rest of the message now and it opened. Should I do anything?
Thanks.

Hello.
Unfortunately your advice did not help...

Similar Messages

  • CS5 - Preference file is corrupt and has been reset.....

    EVERY single time I re-open Illustrator, I get this message that my "Preference file is corrupt and has been reset to default, and the old one was backed up...."
    C'mon!!!  What gives???
    Why does this program version have so many issues???
    Anyone know why this may be occuring??
    Thanks good people!

    I'm having a similar issue.  My preferences file get corrupted over and over again.  Super annoying.   For example, according to my preferences, labels are supposed to be shown when doing drawings or rotating.  Then it decides to just stop with the labels.  It's happened numberous times and the only fix is to reset my preferences by deleting the preferences file. 
    Also, along the same lines, I have a certain color book swatch panel that I have the 'persistant' option checked.  Yet I have to find it and re-open in everytime I open Illustrator.
    The issue comes from Adobe working to hard to get worthless CS 5.5 out and ignoring fixes for their programs.  It's BS.

  • 'the preferences file is corrupt and has been reset to the default settings' - cs4 Mac

    greetings!
    every time i start illustrator i encounter a new error.
    "the preferences file is corrupt and has been reset to the default settings."
    "the corrupt file will be backed up as Adobe illustrator Prefs.err"
    this problem manifested after i added some more .ai and .ase files to my swatches directory. i do not believe anything else changed.
    not sure how to diagnose the problem. is there a debug mode or something? perhaps an offending file.
    an option would be to try remove each added swatch file or folder individually, but this would be a very very time consuming process for me.
    i use cs4 on a Macbook pro  running Snow Leopard - 10.6.2 and would appreciate your advice.
    thank you
    -s

    s,
    Every time you close down Illy, the current preferences (which may have been changed while you worked on files) are saved, and every time you start up Illy, those preferences will be used.
    Usually, preference corruption probably occurs randomly, caused by the OS, but if something in your files change the preferences to something that is not viable you will get an error like that.
    You may press Cmd+Option+Shift during startup, which will replace the current preferences with the defaults, and probably you will get rid of the error message. It is probably not a cure, though.
    If the error is persistent, the cure would be to get rid of the offending things in the files you work with.

  • The preferences file is corrupt: adobe illustrator cs4

    greetings!
    every time i start illustrator i encounter a new error.
    "the preferences file is corrupt and has been reset to the default settings."
    "the corrupt file will be backed up as Adobe illustrator Prefs.err"
    this problem manifested after i added some more .ai and .ase files to my swatches directory. i do not believe anything else changed.
    not sure how to diagnose the problem. is there a debug mode or something? perhaps an offending file.
    an option would be to try remove each added swatch file or folder individually, but this would e a very very time consuming process for me.
    i use cs4 on a Macbook pro running Snow Leopard - 10.6.2 and would appreciate your advice.
    thank you
    -s
    Message was edited by: Shenzi

    The problem is that you're not getting rid of the corrupt Illustrator preferences. To do that, go to User/Library/Preferences and drag the entire Adobe Illustrator CS4 Settings folder to the trash (or to another drive if you want to keep it for some reason). Illustrator will then create a new Preferences folder the next time it's started. It's unlikely the problem was caused by swatches files, but if the error comes back after deleting prefs, then you'll need to determine which swatch file is causing it.

  • I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon  a lockdisk or you do not have write permission on this file. How do I resolve this problem?

    I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon  a lockdisk or you do not have write permission on this file. How do I resolve this problem?

    Repair iTunes Security Permissions
    Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
    If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
    Repeat with the media folder if it isn't stored inside the main iTunes folder.
    If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
    The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
    tt2

  • Binary file message when trying to open mail attachments.

    Occasionally I get this message when trying to open attachments on mails recd. However it opens fine using other mail clients. Why?

    i have a bold 9780 and I got:  "Uncaught exception:java.lang.ArrayIndexOutOfBoundsException" now i can't open messages or text
    EmmaLou_0702 wrote:
    Hello
    Yesterday when I received a notification that I had new emails I clicked on the envelope on the home screen only to find the error message: 'Uncaught exception: String index out of range: -1' I now can't access my mail at all. I have rebooted the phone and it is still coming up.
    I just wondered if anyone else had this error message before and the easiest way to resolve it?
    My phone is a Curve 9300 and running on v5.0.0.794 (Platform 6.3.0.23)
    Thanks
    Emma

  • I get a bad request message when trying to open my mail in Yahoo.

    I keep getting a "bad request" message when trying to open my mail in Yahoo.

    This issue can be caused by corrupted cookies.
    * "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
    If clearing the cookies doesn't help then it is possible that the file <i>cookies.sqlite</i> that stores the cookies is corrupted.
    Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete <b>cookies.sqlite-journal</b> and <b>cookies.txt</b>, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case the file cookies.sqlite got corrupted.
    * http://kb.mozillazine.org/Cookies#Removing_cookies

  • I get this error message when trying to open a catalog.

    I get this error message when trying to open a catalog. "error message: unexpected error opening catalog"

    Hi Ian.
    Thank you for answering. But I find no such file in Preferences. I think Lightroom freezes before making the preference file. Other solutions?
    Best wishes,
    Magne
    6. okt. 2012 kl. 11:43 skrev Ian Lyons <[email protected]>:
    Re: Help! Lightroom freezes after installing.
    created by Ian Lyons in Photoshop Lightroom - View the full discussion
    Have you tried trashing the Lr preference file? More details of location at http://forums.adobe.com/thread/358041?tstart=0
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4753899#4753899
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4753899#4753899
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4753899#4753899. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Receiving the following message when attempting to open a project, "Captivate could not open the fol

    Receiving the following message when attempting to open a project, "Captivate could not open the following project.  Ensure that the project is not open already...That there is sufficient hard disk space..." All the critiria are met....still can not open file.  Please assist with the recovery of this project.

    Suggestions here:
    http://www.infosemantics.com.au/adobe-captivate-troubleshooting/recover-corrupt-project

  • Error message when trying to open windows7 via vmwarefusion.

    error message when trying to open windows7 via vmwarefusion.;
    Unable to open file "/Users/geraldw/Documents/Virtual Machines.localized/Windows 7.vmwarevm/Windows 7-000016.vmdk": The system cannot find the file specified.
    I've completely uninstalled vmaware fusion. and would like to install a new copy of windows7 plus my vmware fusion3.0 that I have on a disk. I wonder if windows7 is still buried in my mac hard drive somewhere?  I can see some windows files on my mac but they appear a gray and can not be accessed. Could there be a problem installing a new copy of windows through boot camp?   It seems to do so wouldn't be a clean install as I suspect that windows 7 is still on the drive somewhere. I've tried to follow the path the file I listed above, but nothing comes up.  I'm almost certain  it was accidentally deleted completely from the hard drive as it was quarantined while using Clam X anti-virus. I'm a relatively new mac user and long time PC user, but a computer genius I am not. I don't want to have to reformat the whole mac machine and lose my current files, etc.
    I've uninstalled vmare completely and reinstalled, it, but the problem persists.
    Any help?

    You will probably get a better response asking this question in VMWare's forums for Fusion.
    Best of luck.

  • Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

    Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please

    I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.

    This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
    Camera Raw plug-in | Supported cameras
    So you can upgrade to CS6 and ACR 8.7.1
    or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
    Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
    or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
    And here is a great video tutorial on how to use the converter.
    https://www.youtube.com/watch?v=0bqGovpuihw
    Gene

  • Error message when trying to open.....

    I am getting this error message when trying to open iDVD project files from external drive on new mac book pro
    Project Locked By other user
    The project NYFA MARK Submission is locked by the user johncriscitello (user ID 501): 2009-12-29 01:06:50 +0000.
    The project can't be opened at this time.
    any ideas??

    Hi Jcrisci
    Welcome to apple discussions. I see this is your first post.
    Any chance there are multiple users on your mac w/ separate accounts each? And are you working from the Admin account on this mac?
    Message was edited by: SDMacuser

  • Help ....Error message when trying to open itunes 11 after installing..cant solve it !!!

    Keep getting an error message when trying to open iTunes 11 after installing...running Windows ...have tried most fixes ...message says ...iTunes.exe - Bad Image ...iTunes c:\Program Files(x86)\Common Files\Apple Apple Application Support\CoreADI.dll is not designed to run on Windows or it contains an error .....
    Also when iTunes first opesn after installing ....the message come up that says "A required iTunes component is not installed .please repair or reinstalll iTunes (-45075)"
    Have repaired , reinstalled , created and used a restore point etc etc
    How do I fix this !!! Please

    ...iTunes.exe - Bad Image ...iTunes c:\Program Files(x86)\Common Files\Apple Apple Application Support\CoreADI.dll is not designed to run on Windows or it contains an error .....
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • After installing an update Foxfire 5.0 I get this message when trying to open Mozilla: the procedure entry point sqlite3_db_status could not be located in the dynamic link library mozsqlite3.dll.

    I get this message when trying to open Mozilla: the procedure entry point sqlite3_db_status could not be located in the dynamic link library mozsqlite3.dll.

    Do a clean reinstall.
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Maybe you are looking for

  • Windows 7, iTunes 10.5, AppleTV2 latest update - possible fix

    So the above combination for me has given trouble since all the updates on Friday. The symptom, and I've seen it repeated in a few other posts below, is this: Running Windows 7, iTunes 10.5: after a short period, the AppleTV2 stops being able to brow

  • PowerBook will not boot

    Hi all, I have a serious problem with my powerbook: The last day or two the whole system has frozen (no cursor movement/no force quit) so I had to do a couple of hard resets (pressing the power button) This morning a lot of white writing on black bac

  • Prompt icon(lens icon) not working in Peopletools 8.51/HCM9.1

    Hello, After installation of PEopletools8.51/HRMS 9.1 , i am not able to open any of the prompt (lens icon) beside the field. The page continuously shows processing but nothing happens after that. Any suggestion/solution will be highly appreciated. T

  • ADF 11, USING EJB, CALL STORE PROCEDURE, A PROBLEAM?

    ADF 11, USING EJB, CALL STORE PROCEDURE, A PROBLEAM? I have a store procedure: CREATE OR REPLACE PACKAGE BODY PK_HR1 IS FUNCTION FUNC04 RETURN CUR_RESULT IS X_CUR CUR_RESULT; BEGIN OPEN X_CUR FOR select mako, tenko, diachiko from kho; RETURN X_CUR; E

  • Chronically slow intermittent broadband

    I am having problems with my broadband (sic). I have a very noisy line (sometimes) and extra ordinarely slow broadband. In fact since joining BT in November I have never received the speed promised (2Mbps). On only two occassions have I managed above