Preferences Grayed Out

In ISync preferences, the following choices are grayed out:
Enable syncing on this computer
Show Hot Sync reminder..etc
Reset Sync History.
Also Sync Server crashes occasionally.
I have been trying to Sync Entourage with Address Book and Ical and the sync does not happen. This is a recent problem. Before this I had no problem syncing. I have sync enabled in Entourage preferences

Try resetting Sync Services by using the Terminal command in this Support document:
http://support.apple.com/kb/TS1627

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Why is the "start time" in my screensaver preferences grayed out?

I am attempting to adjust the timing of a particular screensaver, however, the START AFTER menu at the bottom left is grayed out. I am running OS X 10.8.4. Any help would be appreciated.

Is this your personal computer, or is it administered by someone else? Is there a preference pane named "Profiles" in System Preferences?

"About iDVD" and "Preferences" grayed out?

OK, this is a bit weird. I opened iDVD (which I do once a year to make my year-end slideshow on a DVD). I wanted to find out what version of iDVD I have (because I'd like to buy a manual). But "About iDVD" and "Preferences" are grayed out! Does anyone know why this would happen?
MacBook Pro (2010), Mountain Lion, all the updates.
Thank you.

You must have an iDVD project open before they become active. You can't access it from the splash window where you select the type of project to create.
OT

Icloud preferences grayed out after sign-in

Having upgraded to Yosemite, I am able to sign into icloud via icloud preferences, but all my existing checkbox selections for icloud is grayed out. I can't edit them. I can't check the icloud drive either.
I have a 2008 iMac.
Any help is greatly appreciated.
Thanks,
Al

I'm not using iCloud. Try signing out.

Facetime preferences grayed out

I've been using Macs for 25 years, and I can't recall something more frustrating. I can't get Preferences on Facetime to show up on my parents' iMac while I'm on vacation. It's grayed out. I've spent hours searching forums. Using suggestions from other forums, in order, I tried:
Parameter reset
<reboot>
com.apple.facetime.plist.lockfile deletion from Library > Preferences
(no com.apple.facetime.plist in the directory)
com.apple.FaceTime.savedState/ deletion from Library > Saved Application State
<reboot>
DNS 8.8.8.8 and 8.8.4.4. added
<reboot>
I'm using Facetime 2.0. It's a 1-year old iMac.
Help!

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Dock Preferences Grayed Out

Hey,
Just wanted to change my dock, size and position, so I went into preferences and all my options are all grayed out!
Anyone know whats wrong with it?
Dan

FIXED!
Another app was conflicting with it.
Dan

ICal uses up my screen showing grayed-out hours of the night when I do not have appointments - support instructions about Preferences do not work.

iCal has preferences that let you decide how many hours per day you want to see, and which hours of the day you want to make appointments. For example, I need to see 7 a.m. to 8 p.m. and I don't need to make appointments for the night. If I specify in my prefs that my "day starts at 7 am" and "day ends at 8 pm," when I look at my screen it still shows me all 24 hours---with nighttime grayed out.
This also happens if I change the number of hours I ask to be shown, in preferences again. For example, if I specify that I want to make appointments for 7 a.m. to 5 p.m., that totals ten hours. Whether I click "Show 24 hours" or "Show 10 hours," I still have those grayed-out, useless nighttime hours taking up my screen and forcing me to scroll when I don't want to scroll. I don't want my day to start at 1 a.m. When I click onto a day, I want to see 7 a.m. at the top of the screen.
I'm on Snow Leopard, iMac intel duo, running iCal 4.0.4 .
Here are the official support directions/instructions for this.
"To change the time range that appears in the main calendar view, choose iCal > Preferences and click General.To change the range of time when you’re normally available each day, choose your daytime hours from the “Day starts at” and “Day ends at” pop-up menus. All times outside that range are shaded in the day or week calendar view.To set the number of hours that are displayed when you view your calendar in Day or Week view, choose a number from the Show pop-up menu."
It mentions these unavailable hours will be "shaded," but my issue isn't whether or not they are shaded (I don't much care) but the fact that I don't want to see them on my screen and be forced to scroll a lot.
I took screen grabs of these calendars and corresponding Preferences settings, but apparently I'm supposed to go into Photoshop and resize them, etc etc, in order to upload them to this forum. Not going to do it. I hope my description above is clear enough.

Have you tried resetting the SMC ? > Resetting the System Management Controller (SMC)

I can't log onto facetime on my mac. My apple ID and password is correct and it is working on my ipad/iphone. My facetime preferences is grayed out and I keep having to turn facetime on. My screen gets stuck on signing in or verifying.

I have used facetime on my mac recently and have not had this problem until today. Facetime seems to have logged out on all of my devices but after putting my password in on my iphone/ipad it is back to normal however my Macbook will not allow me to log in. I also noticed that facetime preferences is grayed and I keep trying to turn facetime on and that is graying out as well. I put in my email and password and I get stuck on "signing in". Or I get past that and I verify my email and password and I get stuck on "verifying" only to get booted back to the sign in page. My OS is up to date, my wifi is on and working and I have no firewall on my home network. I cannot figure out how to fix this. I have tried some previous message troubleshooting such as updating the DNS entry to add 8.8.8.8 and that did not work. I have tried to toggle facetime on and restart but that did not work. I can't delete and reinstall facetime as it is connected to the OS and will not allow you to do that.

I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H

My issue started as ACR grayed out in Bridge using PS CC. No option in preference to open in Camera Raw.

My issue started as ACR grayed out in Bridge using PS CC. No option in preferences to open in Camera Raw. After browsing this forum I downloaded the most recent ACR and installed. Now Bridge stalls on the "building crieria" screen. There is a message to purge the cache but that screen stalls as well. I have force quite multiple times and re-started. Any suggestions?

As far as i know, photoshop cs2 and adobe bridge 1 (cs2) could not open jpegs or tiffs into camera raw, only camera raw files.
I believe photoshop cs3 was the first version to allow jpegs to be opened in camera raw.
Are you sure you had photoshop cs2 before?
If on the other hand, you can't open camera raw files that you used to be able to open, then you probably just need to update the camera raw plugin to version 3.7
windows
Adobe - Photoshop : For Windows : Camera Raw 3.7 update
mac
Adobe - Photoshop : For Macintosh : Camera Raw 3.7 update

I am trying to set up e-mail on a second user account but mail preferences is grayed out. I have looked at some posts which indicate it could be corrupt file and say to deletee .plist but I cannot find that at all. Any suggestions?

I am trying to set up a Mail account for a second user. I have made the user account but when I try to set up Mail, it fails as if the password or e-mail is incorrect but I know it is correct. When I try to go to Mail preferences, it is grayed out. Any suggestions?

1. If you haven't tried this already, just delete the user account entirely, and then try setting it up again.
2. To find the permissions file:
     a. hold down the option key
     b. go to the Go menu in the finder
     c. scroll down to Library and open it
     d. in Library, go to Containers/com.apple.mail/Data/Library/Preferences
     e. drag it to the trash and restart.
3. if that doesn't work, go to Applications/Utilities/Keychain Access. In the Keychain Access menu, do Keychain First Aid, and repair.
This should keep you busy for a while.

Why is the mail, calendar, and contacts grayed out in system preferences

why is the mail, calendar, and contacts grayed out in system preferences?

Your card isn't a CUDA card.
Read this in detail:
http://blogs.adobe.com/aftereffects/2012/05/gpu-cuda-opengl-features-in-after-effects-cs6. html

Default DNS grayed out in Network Preferences

In my Network Preferences, my router address/gateeway is listed twice as a default DNS. Maybe once from Tiger and once more from Leopard?
This is probably a Verizon thing
The problem is that they are grayed out and cannot be removed by normal means AFAIK.
My console reports that the same DNS is repeated - a minor but annoying item.
It there any reason for me not to simply comment out one of these pesky DNS in the
/etc/resolv.conf
file?
I have already added two more OpenDNS in the Network Preferences with no problem, and they properly show up in the resolv.conf file as 1 and 2, with the default DNS being 3 and 4.
Why are these default DNS grayed out in Network Preferences?
How did they get there in the first place?
Is there a proper place to remove them or at least un-gray them?
Will commenting out or removing one of the dupes in the resolv.conf file hose anything?

xnav wrote:
Have you got something like 'local DNS caching' turned on in the Verizon? Commenting out of .conf may not stick, I think DHCP will just rebuild it.
I think it's the Verizon router offering the router IP as a fake DNS, which then passes onto the real Verizon DNS down the pipe. Verizon has one of those DNS that trap 404's and offer assistance.
I think that Leopard looks for 2 DNS minimum and therefore takes the Verizon router number 2 times. It's the first time I have seen a router use its own IP as a DNS.
When I switch to the Cable system, the duplicate fake DNS get replaced with the real cable DNS almost immediately, so you are right in that it is dynamic, and editing the conf file would do nothing.
At least I now understand what's happening. It has to be that Leopard asks for 2 DNS or that Verizon router offers the same IP twice.
I will have to look into the Verizon router a bit more to see if I can do something

Preferences "OK" grayed out

Using CS6 in Windows 7. I am trying to make it so that guides are in front. What I have always done was: Prefernces > Guides and Pasteboard > uncheck "Guides in back" > OK. However, recently the "OK" button is grayed out and cannot be clicked, making any preferences changes pointless. Re-starting computer and re-launching program did not solve it, and this is not an issue for co-workers using the same, networked system. Did I accidentally hit some command that grays out that "OK" button? If I did indeed break it, is there another way to accomplish the same goal (such as a drop-down menu or palette, etc.)

Try Troubleshooting 101: Replace, or "trash" your InDesign preferences

Bluetooth grayed out in preferences

In system preferences bluetooth is permanently grayed out, I can't check it on. Same with the bluetooth symbol up in the munu bar.
If I go to mouse preferences, and can click on the button there to turn on the bluetooth, and it asks for my login name and password. I enter them, and then bluetooth is on. But then if I pick up my MacBook and walk away, breaking the connection with the mouse, bluetooth is again grayed out. --Until I go to mouse preferences and do the same password routine again.
What do I have to do to correct this?
If going into X11 will get the job done, then someone tell me exactly what to type.
Thanks.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

In my system preferences, my sharing folder will not let me access it. All my photo booth share button is grayed out. One more thing, My photoshop will not let me import any photographs. I believe this all has to do with this. Any way to fix this issue?

In my system preferences, my sharing folder will not let me access it. All my photo booth share button is grayed out. One more thing, My photoshop will not let me import any photographs. I believe this all has to do with this. Any way to fix this issue?

The iTunes Store has no phone support and never has. Contacting them has always been via web form. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Preferences Grayed Out

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