Preflight settings work at the page level but not the document level?

Greetings all,
Just wondering if anyone has run into this: I'm running Acrobat 10.1.3 on Lion and I've been struggling with getting my preflight settings to work. I can get a simple fixup (convert all to grayscale, for example) to work on a page or two extracted from a large document (800 pages), but I can't get the same fixup to successfully fix the whole document.
I've tried this on several different large documents with the same results. And yes, I did try all the usual stuff...quitting, restarting, rebooting, different docs, different fixups, duplicated a known working fixup...
I'm at my wit's end with it. Any ideas?
Best,
Dave

Do your settings work on small or medium size documents? Such as, instead of 800pgs, how about a 2 page file, a 4 page file, a 16 page file? In order to diagnose, you have to start a systematized test procedure to see where it fails. FWIW, I don't use that feature, but is Preflight even supposed to work on whole documents, not just the current page?

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Preflight settings work at the page level but not the document level?

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