Preinstall script for MacOSXUpdCombo10.5.4 failed
Tried installing 10.5.4 update automatically via Software Update - system hung.
Downloaded combo update to manually install. Encountered error message: The Following install step failed: run preinstall script for MacOSXUpdCombo10.5.4. Contact the software manufacturer for assistance.
Ran repair disk permissions. Same error.
Tried installing under Root. Same error.
Tried installing MacOSXUpdCombo10.5.2. Same error.
Anyone encounter similar issue and knows solution please advise?
Cheers.
This is the little script in the installer that check to see if your machine is "eligible" for the update (many programs have it). Try downloading Pacifist, and drag the package from the update onto it. Have it install from there.
If you experience rough performance, do an Archive and Install, and rerun the combo to 10.5.4.
Similar Messages
-
An attempt to install Adobe reader X on my Mac OS 10.5.8 failed, with this message: "Run preinstall script for application." What is that, and how do I do it?
Hi renmusn79002737,
Could you please try installing Reader again from the below mentioned link:
http://get.adobe.com/reader
Ensure that you are logged in as administrator and anti-virus is disabled as that might interrupt downloading.
Try again and then let me know.
Regards,
Anubha -
Install step failed: run preinstall script for DeveloperTools
During install of option install, I received the install failed for DeveloperTools. I am juts starting to use a mac for development and was trying to install all the development tools. How can I get this install successfully?
Full Log entry follows:
Oct 31 23:34:33 Macintosh Installer[1534]: DeveloperTools Installation Log
Oct 31 23:34:33 Macintosh Installer[1534]: Opened from: /Volumes/Mac OS X Install DVD/Optional Installs/Xcode Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:36 Macintosh Installer[1534]: fileURLForURL = x-disc://Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode%20Tools/Package s/DeveloperTools.pkg
Oct 31 23:34:36 Macintosh Installer[1534]: fileURLForURL = file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode% 20Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:49 Macintosh Installer[1534]: Install: "DeveloperTools"
Oct 31 23:34:49 Macintosh Installer[1534]: DeveloperTools.pkg : com.apple.pkg.DeveloperToolsLeo : 4.0.0.9000000000.1.1192168948
Oct 31 23:34:49 Macintosh Installer[1534]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Mac%20OS%20X%20Install%20DVD/Optional%20Installs/Xcode% 20Tools/Packages/DeveloperTools.pkg
Oct 31 23:34:50 Macintosh Installer[1534]: Create temporary directory "/private/tmp/DeveloperTools.pkg.1534N7IixP"
Oct 31 23:34:50 Macintosh Installer[1534]: Processing DeveloperTools:
Oct 31 23:34:50 Macintosh Installer[1534]: It took 0.60 seconds to create the install plan for DeveloperTools.
Oct 31 23:34:50 Macintosh Installer[1534]: run preinstall script for DeveloperTools
Oct 31 23:34:51 Macintosh Installer[1534]: Install failed: The following install step failed: run preinstall script for DeveloperTools. Contact the software manufacturer for assistance.
Oct 31 23:34:51 Macintosh Installer[1534]: 'Install Failed' UI displayed message:'The following install step failed: run preinstall script for DeveloperTools. Contact the software manufacturer for assistance.'."Create the folder "Developer" on your hard-disk."
I already had the Developer folder at the top level of the disk. What did work for me was to not let the install location default, but to actively select the Developer folder. (You may have to modify some permissions for this.) The install was a success and I've confirmed the tools are working.
Good luck!
Mark -
I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?
Thanks. Short of the sort of "generic" suggestions of restaring your system, if you haven't, and repairing disk permissions and verifying the disk, I don't have any advice right now. I'll do some research and see if I can come across anything. Meanwhile, someone else may have an idea.
Regards. -
Install Failed: The following install step failed: run preinstall script fo
Hi
On all updates using software update I get this message
Install Failed
The following install step failed: run preinstall scrip for
MacOSXUpdCombo10.5.2. Contact the software manufacture for assistance
Hope you can HELP this is the same info on all the Software
Imovie Update 7.1.1
QuickTime 7.4.1
itunes 7.6.1
iweb Update 2.0.3
GarageBand Update 4.1.2
iphote Update 7.1.2
Front Row Update 2.1.2
Airport Utility 5.3.1
Mac OS X Update 10.5.2
Do I Have to reinstall the system again thanksI did that with the permissions and here is what I got
--Warning:SUID file"usr/libexec/load_hdi" has been modified and will not be
repaired.
--Warning:SUID file
"System/Library/PrivateFramework/DiskManagement.framework/Versions/A/Resourc
es/DiskManagementTool" has been modified and will not be repaired.
--Warning:SUID file
"System/Libtrary/PrivateFrameworks/DisktopServicesPriv.framework/Version/A/R
esources/Locum" has been modified and will not be repaired.
--Warning:SUID file
"System/Library/PrivateFrameworks/Install.framework/Versions/A/Resources/run
ner" has been modified and will not be repaired.
--Warning:SUID file
"System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readc
onfig" has been modified and will not be repaired.
--Warning:SUID file
"System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/write
config" has been modified and will not be repaired.
--Warning:SUID file "usr/libexec/authopen" has been modified and will not be
repaired.
--Warning:SUID file
"System/Library/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool"
has been modified and will not be repaired.
Permissions repair complete
Any suggestions?
Garth -
Cant update to 10.5.8 Keep getting "run preinstall script" b4 restart
I dont know anything about scripts... I tried updating my mac mini and right before it restarts, it says that the install failed and says "run preinstall script for MacOSXUpdCombo 10.5.8"
I cant even update my iTunes to 9.2 (it says the same thing except is says "run preflight script")
I have no ideal what to do, i searched through the topics and nothing helped that i could find.
I retried it 4 times, I turned off energy saver and screen saver, i repaired permissions in Disk Utility, and i even downloaded the update form a link on apple.com instead of using the Software Update button.
Please help, im trying to update everything and want to update my iPhone but i cant (need an updated iTunes, i use to update it on my PC)ty42morrow wrote:
I dont know anything about scripts... I tried updating my mac mini and right before it restarts, it says that the install failed and says "run preinstall script for MacOSXUpdCombo 10.5.8"
Welcome to Apple's discussion groups.
Try using Disk Utility to run a "verify disk" operation. If that shows an error, restart your Mac with the shift key down to boot into "safe mode", which will run a disk repair operation. -
Can't install Updates (run preinstall script)
Hello, recently I can't install updates from apple. I get the following messages:
Quicktime 7.62:
The following install step failed: run prefight script for QuickTime 7. Contact the software manufacturer for assistance.
Leopard 10.5.7:
The following install step failed: run preinstall script for MacOSXUpd10.5.7. Contact the software manufacturer for assistance.
iWork '09 Update 2 (9.0.2):
The following install step failed: run prefight script for iWork '09 Update. Contact the software manufacturer for assistance.
The same for iTunes 8.2 and iPhone SDK 3.0 beta 5.
Can someone help me?
Thank you,
pat from GermanyHello...
I am having the exact same problem this person was having, except that I wasn't able to repair permissions. When I attempt to do this, I get this message:
The underlying task reported failure on exit.
Does this mean that I have to do an Archive and Install? In which case, would you mind walking me through that process? <:)
I really have no idea why this is occurring, as well..if you could explain that to me, I'd be very grateful. -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
DDLIMP utility is failing while running the DDL_OLTP.ctl script for Siebel
DDLIMP utility is failing while running the DDL_OLTP.ctl script for Siebel source on DB2.
Below is the the log details:
2021 2012-11-08 03:23:46 2012-11-08 03:25:56 -0700 0000002a 001 003f 0001 09 ddlimp 604 736 C:\OBIA\Upgrade\CTLFiles\DDL_.log
ContextInit ContextInit 0 0 2012-11-08 03:23:46 Message Facility failed to init. Siebel Root: C:\DAC\client\utilities
Trace Trace 3 0 2012-11-08 03:23:46 Siebel Enterprise Applications ODBC DDL Import Utility, Version 7.7 [18030] ENU
Trace Trace 3 0 2012-11-08 03:23:46 Copyright (c) 2001 Siebel Systems, Inc. All rights reserved.
Trace Trace 3 0 2012-11-08 03:23:46
This software is the property of Siebel Systems, Inc., 2207 Bridgepointe Parkway,
San Mateo, CA 94404.
User agrees that any use of this software is governed by: (1) the applicable
user limitations and other terms and conditions of the license agreement which
has been entered into with Siebel Systems or its authorized distributors; and
(2) the proprietary and restricted rights notices included in this software.
WARNING: THIS COMPUTER PROGRAM IS PROTECTED BY U.S. AND INTERNATIONAL LAW.
UNAUTHORIZED REPRODUCTION, DISTRIBUTION OR USE OF THIS PROGRAM, OR ANY PORTION
OF IT, MAY RESULT IN SEVERE CIVIL AND CRIMINAL PENALTIES, AND WILL BE
PROSECUTED TO THE MAXIMUM EXTENT POSSIBLE UNDER THE LAW.
If you have received this software in error, please notify Siebel Systems
immediately at (650) 295-5000.
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:46 ddlimp /U SIEBEL /P ***** /C siebel /G SSE_ROLE /F C:\OBIA\Upgrade\CTLFiles\DDL_OLTP.CTL /L C:\OBIA\Upgrade\CTLFiles\DDL_
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:46
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:46 Connecting to the database...
DBCLog DBCLogError 1 0 2012-11-08 03:23:52 SQL Warning, SQL State 01004, 0, [DataDirect][ODBC DB2 Wire Protocol driver]String data, right truncated.
DBCLog DBCLogError 1 0 2012-11-08 03:23:52 SQL Warning, SQL State , 40042692, CLog DBCLogError 1 0 2012-11-08 03:23:52 SQL Warning, SQL State 01004, 0, [DataDirect][ODBC DB2 Wire Protocol driver]String data, right truncated.
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:52 Connected.
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:52
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:52 Reading tables and indexes from DDL file...
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:52 Read 522 tables and 1084 indexes from DDL file...
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:52
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:23:52 Reading existing schema...
SARMLog SARMInformation 3 0 2012-11-08 03:23:52 SARM is OFF -change param SARMLevel to enable
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 Read 0 tablespaces, 6137 tables and 24846 indexes from existing schema...
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 Running SQL statements against the database...
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 Merging table S_ETL_COSTLST ...
SQLError Statement 0 0 2012-11-08 03:25:56 SQL Statement:
alter table S_ETL_COSTLST modify
CONFLICT_ID varchar(15)
DBCLog DBCLogError 1 0 2012-11-08 03:25:56 [DataDirect][ODBC DB2 Wire Protocol driver][UDB DB2 for Windows, UNIX, and Linux]ILLEGAL SYMBOL modify; VALID SYMBOLS ARE table S_ETL_COSTLST. ADD
SQLError Statement 0 0 2012-11-08 03:25:56 SQL Statement:
alter table S_ETL_COSTLST modify
CONFLICT_ID varchar(15)
DBCLog DBCLogError 1 0 2012-11-08 03:25:56 [DataDirect][ODBC DB2 Wire Protocol driver][UDB DB2 for Windows, UNIX, and Linux]An error occurred during implicit system action type '2'. Information returned for the error includes SQLCODE '-104', SQLSTATE '42601' and message tokens 'modify|table S_ETL_COSTLST|ADD'.
SQLError Statement 0 0 2012-11-08 03:25:56 SQL Statement:
alter table S_ETL_COSTLST modify
CONFLICT_ID default '0'
DBCLog DBCLogError 1 0 2012-11-08 03:25:56 [DataDirect][ODBC DB2 Wire Protocol driver][UDB DB2 for Windows, UNIX, and Linux]ILLEGAL SYMBOL modify; VALID SYMBOLS ARE table S_ETL_COSTLST. ADD
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 37000: [DataDirect][ODBC DB2 Wire Protocol driver][UDB DB2 for Windows, UNIX, and Linux]ILLEGAL SYMBOL modify; VALID SYMBOLS ARE table S_ETL_COSTLST. ADD
SQLError Statement 0 0 2012-11-08 03:25:56 SQL Statement:
alter table S_ETL_COSTLST modify
CONFLICT_ID default '0'
DBCLog DBCLogError 1 0 2012-11-08 03:25:56 [DataDirect][ODBC DB2 Wire Protocol driver][UDB DB2 for Windows, UNIX, and Linux]An error occurred during implicit system action type '2'. Information returned for the error includes SQLCODE '-104', SQLSTATE '42601' and message tokens 'modify|table S_ETL_COSTLST|ADD'.
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 56098: [DataDirect][ODBC DB2 Wire Protocol driver][UDB DB2 for Windows, UNIX, and Linux]An error occurred during implicit system action type '2'. Information returned for the error includes SQLCODE '-104', SQLSTATE '42601' and message tokens 'modify|table S_ETL_COSTLST|ADD'.
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 alter table S_ETL_COSTLST modify
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 CONFLICT_ID default '0'
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 ;
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 writeExecDDL error (UTLOdbcExecDirectDDL pDDLSql).
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 writeExecDDL error (UTLDbDdlColModify).
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 Error in MainFunction (UTLDbDdlDbMerge).
SQLDBUtilityLog SQLDBUtilityLog 3 0 2012-11-08 03:25:56 Error in Main function...
GenericLog GenericError 1 0 2012-11-08 03:25:56 (logapi.cpp (167) err=1 sys=126) SBL-GEN-00001: (logapi.cpp: 167) error code = 1, system error = 126, msg1 = (null), msg2 = (null), msg3 = (null), msg4 = (null)If you run DAC on a 64-bit windows Operating System, you must create the ODBC data source using the ODBC Administrator tool in %windir%\SysWOW64\odbcad32.exe. for creating the data warehouse tables.
If helps pls mark -
Run s a script for to use tmconfig in batch mode failed.
This is the script for add a server using tmconfig utility:
$ more add_server.sh
export EDITOR="echo \"TA_SERVERNAME\t$1\nTA_SRVGRP\t$2\nTA_SRVID\t$3\n\" >>$4"
tmconfig <<!
4
4
y
y
q
y
ubb_new.`date +"%y%m%d"`
This is the outpun when I run the script:
$ add_server.sh nuevo1 srv 99 s1
Section: 1) RESOURCES, 2) MACHINES, 3) GROUPS 4) SERVERS
5)SERVICES 6) NETWORK 7) ROUTING q) QUIT 9) WSL
10) NETGROUPS 11) NETMAPS 12) INTERFACES [1]:
Operation: 1) FIRST 2) NEXT 3) RETRIEVE 4) ADD 5) UPDATE
6) CLEAR BUFFER 7) QUIT [1]: Enter editor to add/modify fields [n]? Perform operation [y]? CMDTUX_CAT:1766: ERROR: tpcall() failed, TPESVCFAIL - application level service failure
Return value TAEREQUIRED
Buffer contents:
TA_OPERATION 4
TA_SECTION 3
TA_OCCURS 1
TA_STATE NEW
TA_STATUS LIBTMIB_CAT:236: ERROR: SET operation did not specify required key field
Section: 1) RESOURCES, 2) MACHINES, 3) GROUPS 4) SERVERS
5)SERVICES 6) NETWORK 7) ROUTING q) QUIT 9) WSL
10) NETGROUPS 11) NETMAPS 12) INTERFACES [4]: Unload TUXCONFIG file into backup UBB [y]? Backup filename [UBBCONFIG]? Configuration backed up in ubb_new.050304
I hope that you can help me. Regards.
Marcela.Marcela,
Your script sets EDITOR to an echo command which appends to $4, which is s1
in your invocation of addserver.sh.
However, tmconfig invokes $EDITOR on file /tmp/Ta$$ , where $$ is the
process ID of tmconfig. Therefore, your script
appends to s1 but leaves the file actually used by tmconfig unchanged,
resulting in an error since the name, group, and ID of the new server have
been left unspecified.
Try setting EDITOR=vi and adding the fields manually to add your server.
If you will be adding new servers frequently and want to develop a script or
program to do this, an ud32 script or a C program invoking the TM_MIB(5)
interface are probably the easiest ways to do this.
Ed
<Marcela Godoy> wrote in message news:[email protected]..
This is the script for add a server using tmconfig utility:
$ more add_server.sh
export EDITOR="echo \"TA_SERVERNAME\t$1\nTA_SRVGRP\t$2\nTA_SRVID\t$3\n\"
$4"tmconfig <<!
4
4
y
y
q
y
ubb_new.`date +"%y%m%d"`
This is the outpun when I run the script:
$ add_server.sh nuevo1 srv 99 s1
Section: 1) RESOURCES, 2) MACHINES, 3) GROUPS 4) SERVERS
5)SERVICES 6) NETWORK 7) ROUTING q) QUIT 9) WSL
10) NETGROUPS 11) NETMAPS 12) INTERFACES [1]:
Operation: 1) FIRST 2) NEXT 3) RETRIEVE 4) ADD 5) UPDATE
6) CLEAR BUFFER 7) QUIT [1]: Enter editor to add/modify fields [n]?Perform operation [y]? CMDTUX_CAT:1766: ERROR: tpcall() failed, TPESVCFAIL -
application level service failure
Return value TAEREQUIRED
Buffer contents:
TA_OPERATION 4
TA_SECTION 3
TA_OCCURS 1
TA_STATE NEW
TA_STATUS LIBTMIB_CAT:236: ERROR: SET operation did not specify requiredkey field
>
Section: 1) RESOURCES, 2) MACHINES, 3) GROUPS 4) SERVERS
5)SERVICES 6) NETWORK 7) ROUTING q) QUIT 9) WSL
10) NETGROUPS 11) NETMAPS 12) INTERFACES [4]: Unload TUXCONFIG file intobackup UBB [y]? Backup filename [UBBCONFIG]? Configuration backed up in
ubb_new.050304
>
>
I hope that you can help me. Regards.
Marcela. -
Run postflight script for Plugin - step failed for mac
So when I try and install adobe flash player on my mac OS X version 10.5, I get a message saying "The following install step failed: run postflight script for plugin. Contact the software manufacturer for assistance.
Hello,
Flash Player no longer supports OS X 10.5. The last version to support OS X 10.5 is 10.3.183.90. You can download an archive.dmg file containing this version from http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html. After downloading and extracting the files, you'll want to install the file 'flashplayer_10_3r183_90_mac_intel.dmg'.
Maria -
The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance. what can i do to download software when the above message keeps popping up...not allowing me to download
I had the same problem this weekend. The iphone 4s needed Itunes10.5 to sync to her Asus Windows 7 Laptop. When I tried to download from the Apple website I got the error that the windows installer was missings files or something like that. I uninstalled itunes and tried again but that didn't work. Then I redownloaded itunes 10.3 just to have a working version in case I gave up. Then I found site that suggested I update Windows by going through the start menu and while doing that I found an update Apple itunes file.
Goto Start and type Widows Update in the seach window. Click on check for updates (I already was current with all updates but I suggest you download the updates if there are some available.
Goto start and this time just type update in the search window. Look for the Apple itunes update link and click on it. It found there were updates for itunes 10.5, Quick time, Safari, and Icloud. I checked all the updates except for Safari, since we don't use it (yet).
The install started then seemed to stall at one spot for ~3min but then completed successfully. I open itunes and had her synced with Outlook Contact, Email, Calender, and Notes in 5 minutes. I did already configure Outlook by going to tools and Trust Center.
I hope this works. -
When I try to install upgrades for itunes on my Mac, I get the following message: The following install step failed: run preupgrade script for AppleMobileDevice Support. When this happened before I trashed itunes and started over, but I don't want to have to do that everytime i install an upgrade.
C,
I ran into the same issue. Make sure your apple device in disconnected from the computer. It interrupts the itunes download. Disconnect and make sure itunes is closed, then try installing again. Remember that even though you close of itunes, it is often still running in the background. To make sure it's closed, click and hold the mouse on the itunes icon and select quit from the drop down menu. Then try installing the updated itunes.
Hope that helps.
SoEreal -
Just upgraded software. When system prompts to update itunes and in the middle of the system's attempt to complete the upgrade, the message, "The following install step failed: run preupgrade script for AppleMobileDeviceSupport. Contact the software manufacturer for assistance" appears.
I don't understand what "preupgrade" needs to be done.
Anyone else experience this?
Suggestions?-= Pre Upgrade Script Error with iTunes =-
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515 -
Each time I try to run a software update... I am getting these error messages so I am never able to upate.
The following install step failed: run preupgrade script for AirPortUtility=Pre Upgrade Script Error with iTunes=
Do a general web search and you will discover there are many answers, none definitive.
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
scarier:
https://discussions.apple.com/message/10464515#10464515
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