Preinstalled Adobe Acrobat does not activate

Hi,
I just purchased a ThinkPad X1 carbon running on windows 8, with preinstalled Adobe Acrobat XI.  When I try to launch Acrobat or to open a pdf file,  nothing happens.  Any idea what happens ?  
Thanks,
Antoine
Solved!
Go to Solution.

Antoine:
I encountered a similar problem a few weeks ago, and discovered this fix published by Adobe:
Nothing happens when you launch Acrobat
Perhaps this might help others who come across this discussion in the future.
Michael
W520 (4270 CTO), which replaced a W500 (4062-27U), which replaced a T42P, which replaced an A21P...

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