Preloader freezes randomly - Problem reported by several users in this forum.

Question

I made an animation on the Edge CC 2014.1 of the company I work for, and I was always testing locally, and everything was going very well. When I finished the animation and decided to upload to the server, I realized after making test with different browsers (Chrome, Safari, IE, Firefox, etc.), the animation freezes in preloader randomly. When I click "refresh" the animation loads normally, most of the time. : /
Here is the link so they can check on their own: http://www.mambembe.com/infos/ebola/index.html
As you can see, seems to have a problem that prevents the preloader to realize that the files already loaded, and that he should start the animation.
I thought I might be doing something wrong at the time of publishing, so I decided to try all possible combinations in exporting, but I got the same result.
After trying to solve on my own, I decided to seek help in the forums. I was suprise and confused to realize that many members, including this forum report the same problem, without getting any official or definitive answer about the case.
I come here, try to get a help to me, and the others who are having the same problem. In the meantime I will look for other similar programs to try to replace the Edge. It's unfortunate since I chose to use the Edge to trust in Adobe programs and to working with them for years. I hope not disappoint and get me to continue my work using the Edge which is a great tool, except when you need to publish.
Sorry for my English. I hope it was clear and I count on the support of other members with the same problem. We need everyone to report what is happening, so that the adobe team can help us. I invite you to post to your mistakes here like this post.
Thank you.

Answer 1

He's one more with the same issue:
I have a 15 sec Edge animation that is located at the top of my home page. Sometimes only the pre-loader is displayed with no animation. The animation eventually runs if the page is refreshed after it loads. The animation itself is pretty light weight with mostly text and svg graphics.
The animation is published via the Animate Deployment Package. Currently, edge.5.0.1.min.js is running on Adobe CDN. Publishing using the "Web" method did work because the pre-loader wouldn't display at all.
The animation runs fine once files are downloaded to the browser.
You can view the animation (if you do a reload after page load) at: http://pictureyourbook.com/