Preloader Not Loading Until The Start of Lesson In Captivate 7

I created a Scorm 2004 compliant lesson using Captivate 7. The file size is ~7MB. When I load and run the lesson on our LMS I don't see the preloader until 3-4 seconds before the file loads. I'm staring at a blank screen for about 45 seconds before anything happens. I have the preloader set at 10% but I can't get it to work.
I loaded the file to one of our FTP sites and ran it on an html page and it does the same thing.
Our customers are asking us why there is no indication that the lesson is loading and all I can say is it's a problem with Captivate 7.
I upgraded to 7 because I was told the problem was fixed, but it's still bad.
Any help is appreciated.
Thanks

Yes, it's set to look in the Cp7 preloader folder. I found this on a Captivate website and I think it answers the question.
"As mentioned, preloaders are only really applicable for HTM/SWF output. But what you may not realize is that they will only work if the content is served from a web server over HTTP. Conversely, the preloaders will NOT work if the same content is served up from a LAN server drive over TCP/IP.  This is due to the fact that SWF preloaders need to communicate with the server to calculate and show the percentage of file currently loaded.  This communication works with web servers, but not with LAN servers."
Unfortunately, Cp7 preloader is going to work on our LMS. I'm going to build a preloader class in Flash and call the Cp7 swf using that.
Thanks for your help
Date: Sat, 18 Jan 2014 00:34:37 -0800
From: [email protected]
To: [email protected]
Subject: Preloader Not Loading Until The Start of Lesson In Captivate 7
    Re: Preloader Not Loading Until The Start of Lesson In Captivate 7
    created by RodWard in Adobe Captivate - View the full discussion
If you still have Captivate 6 on your PC, then make sure that the preloader in this Cp7 project is not pointing at a folder in the Cp6 install directory.  It should be using a Cp7 preloader.
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