Prelude CC
I don't can to rename the files in Prelude CC. I tried a lot of times, but the name is always the original name.
Thanks for your post.
What kind of clips were you using? And did you get any prompt? You could open the event dialog by clicking Window->Events to check whether there are some error messages. Please feel free to let us know if you have any problems.
Similar Messages
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Prelude CC does not see presets in Media Encoder CC
I'm new at this, but am getting help from someone who has set this up and has it working in a previous version of the software(s), so we're both baffled!
I have defined a preset in Media Encoder CC, but when I go into Prelude CC to utilize it, it does not appear in the list of options. However, I am able to see and access the preset in Premiere CC .No amount of deleting/reinstalling/cursing has helped, and I don't see anything in the software that would disable it. I'm running a Windows 7 box.
Any ideas out there? (stupid computers!!!)Unfortunately, I only know the workaround on a Mac, but it might help as long as you can track the directories and might help Mac users who have suffered the same fate.
For whatever reason, AME is placing the presets in a new location without Prelude knowing about it. Ill communication. Basically, Prelude is looking in one place for the presets and the new Media Encoder is placing them elsewhere.
The workaround is to find where AME is placing them and move them to where Prelude is looking for them.
On a Mac, the solution is to take the presets User-- Documents--Adobe-Adobe Media Encoder--8.0--Presets and move them to where Prelude has always looked for them and where AME always previously stored them. User--Library--Preferences--Adobe--Common--AME--8.0. On some machines, Adobe created an alias inside of here to point to the Documents folder and that solved it, but for whatever reason, it's inconsistent. -
I can not synchronize data from the prelude livelog
I can not synchronize data from the prelude livelog apparently seems to be all right, more aprasenta the following message: The Open Clip does not support XMP.
The Prelude can not apply metadata in it.
please can someone help meHi -
When it comes to AVCHD footage, Prelude wants to leverage the complex folder structure in order to save metadata. If the file is just the *.MTS file and is not part of the original folder structure, Prelude will report it cannot write metadata to the file. You can transcode the *.MTS to another format and then add metadata.
We are looking at future solution for what we call "naked MTS file", but unfortunately that is not part of the currently released product version.
Michael -
I have not been able to update Prelude CC 2014 to 2014.0.1 (much less 2014.2)
All my update attempts have failed thus far. What follows is the latest log form the attempt:
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | START - Installer Session
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:18:116 | [INFO] | | OOBE | DE | | | | 18189180 | RIBS version: 8.0.0.22
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | OSX version: 10.10.2
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Total Timer]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK: Single instance running
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK : Credentials
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Load Deployment File
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | deploymentFile option not given
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | CHECK : Another Native OS installer already running
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Create Required Folders
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Assuming install mode
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Looking up install source path
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Sync Media DB ...
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Sync Media DB]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Pre check media db sync
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | End of Pre check media db sync. Exit code: 0
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Sync Media DB] took 191 milliseconds (0.191 seconds) DTR = 104.712 KBPS (0.102258 MBPS)
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Ready to initialize session to start with ...
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [CreatePayloadSession]
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Updated source path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:14:18:118 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/AdobePrelude3AllTrial-091214033915.zip
02/25/15 15:14:18:119 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {12533B61-732B-40B4-AC20-39A28A21BF0F}
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3pt_BRLanguagePack-091214034703/AdobePrelude3pt_BRLanguagePack-091214034703 .zip
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {1D047A7E-13B2-4291-A978-452AC6B7F316}
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3en_USLanguagePack-091214034416/AdobePrelude3en_USLanguagePack-091214034416 .zip
02/25/15 15:14:18:120 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {76B2C632-3D04-4ECB-883A-AB00269A7CE2}
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3de_DELanguagePack-091214034439/AdobePrelude3de_DELanguagePack-091214034439 .zip
02/25/15 15:14:18:121 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {85925CBD-515E-47C8-BC18-E9C46D6D7A68}
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ko_KRLanguagePack-091214034611/AdobePrelude3ko_KRLanguagePack-091214034611 .zip
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {88C08632-B44E-4E11-9491-77DDA3F90829}
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ja_JPLanguagePack-091214034554/AdobePrelude3ja_JPLanguagePack-091214034554 .zip
02/25/15 15:14:18:122 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55}
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3fr_FRLanguagePack-091214034519/AdobePrelude3fr_FRLanguagePack-091214034519 .zip
02/25/15 15:14:18:123 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15}
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3it_ITLanguagePack-091214034536/AdobePrelude3it_ITLanguagePack-091214034536 .zip
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {B35E47BD-F1C3-4E76-8F05-128130C96A6E}
02/25/15 15:14:18:124 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ru_RULanguagePack-091214034646/AdobePrelude3ru_RULanguagePack-091214034646 .zip
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {B761C8D3-B400-4508-959D-2509C5D041A1}
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3es_ESLanguagePack-091214034501/AdobePrelude3es_ESLanguagePack-091214034501 .zip
02/25/15 15:14:18:125 | [INFO] | | OOBE | DE | | | | 18189180 | Updating media info for: {D763D19C-1308-492E-A5EA-D5AB6381A442}
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | Ignoring original data since install source is local
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3zh_CNLanguagePack-091214034628/AdobePrelude3zh_CNLanguagePack-091214034628 .zip
02/25/15 15:14:18:126 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------- END - Updating Media Sources - END --------------------
02/25/15 15:14:18:137 | [INFO] | | OOBE | DE | | | | 18189180 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
02/25/15 15:14:18:138 | [INFO] | | OOBE | DE | | | | 18189180 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/25/15 15:14:24:330 | [INFO] | | OOBE | DE | | | | 18189180 | Setting ignore refcount for 'Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}' getting upgraded by 'Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}'
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ______ Verify Dependency Subscribers ______
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3pt_BRLanguagePack 3.2.0.0 {12533B61-732B-40B4-AC20-39A28A21BF0F} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3pt_BRLanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3de_DELanguagePack 3.2.0.0 {76B2C632-3D04-4ECB-883A-AB00269A7CE2} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3de_DELanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ko_KRLanguagePack 3.2.0.0 {85925CBD-515E-47C8-BC18-E9C46D6D7A68} requires a parent with following specification:
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ko_KRLanguagePack
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:331 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ja_JPLanguagePack 3.2.0.0 {88C08632-B44E-4E11-9491-77DDA3F90829} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ja_JPLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3fr_FRLanguagePack 3.2.0.0 {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3fr_FRLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3it_ITLanguagePack 3.2.0.0 {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3it_ITLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ru_RULanguagePack 3.2.0.0 {B35E47BD-F1C3-4E76-8F05-128130C96A6E} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ru_RULanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3es_ESLanguagePack 3.2.0.0 {B761C8D3-B400-4508-959D-2509C5D041A1} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3es_ESLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3zh_CNLanguagePack 3.2.0.0 {D763D19C-1308-492E-A5EA-D5AB6381A442} requires a parent with following specification:
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Family: DVA
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | ProductName: Adobe Prelude CC 2014_AdobePrelude3zh_CNLanguagePack
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | MinVersion: 0.0.0.0
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | This payload will be ignored in this session.
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: 0 (0,0)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: 0 (0,0)
02/25/15 15:14:24:332 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: 0 (0,0)
02/25/15 15:14:24:333 | [INFO] | | OOBE | DE | | | | 18189180 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} can be applied to product Adobe Prelude CC 2014 3.0.0.0 {2A054E48-0A75-42BD-8738-EC9AB4E2207A}
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} can be applied to product Adobe Prelude CC 2014_AdobePrelude3en_USLanguagePack 3.0.0.0 {82FD7DD6-562E-4CD5-A516-3E8A12355893}
02/25/15 15:14:24:334 | [INFO] | | OOBE | DE | | | | 18189180 | Patch Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} can be applied to product Adobe Prelude CC 2014 3.0.0.0 {2A054E48-0A75-42BD-8738-EC9AB4E2207A}
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "installSourcePath" to: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "mode" to: silent
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "updateManifestPath" to: /Users/jamesmcanear/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePrelude-3.0.0-Trial/3.2.0/3.2.0.xml
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Setting property "workflow" to: updater
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "extensionsOnly" to: 1
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "mode" to: silent
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "patchesOnly" to: 1
02/25/15 15:14:25:975 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "updateManifestPath" to: /Users/jamesmcanear/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobePrelude-3.0.0-Trial/3.2.0/3.2.0.xml
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Overwrite property "workflow" to: updater
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Found payload actions:
02/25/15 15:14:25:976 | [INFO] | | OOBE | DE | | | | 18189180 | Deciding what installer mode to use...
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN Setting requested payload actions
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is: true
02/25/15 15:14:26:034 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} is: false
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Value returned on lookup of payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} is: true
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | Action string for Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} is install
02/25/15 15:14:26:035 | [INFO] | | OOBE | DE | | | | 18189180 | END Setting requested payload actions
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | Collected advanced path check information for INSTALLDIR
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is a well-formed path
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is not the root path
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is on a local volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is on a writable volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR is not on a case sensitive volume
02/25/15 15:14:26:036 | [INFO] | | OOBE | DE | | | | 18189180 | INSTALLDIR passed path basic path validation: /Applications
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [System check :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | In UninstallPreSystemCheckProc
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:107 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [System check :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:130 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [System check :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallPreSystemCheckProc
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:131 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [System check :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Unordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Unordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Ordered operations
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:366 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Ordered operations
02/25/15 15:14:26:466 | [WARN] | | OOBE | DE | | | | 18189180 | DW035: Patcher: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Payloads passed preflight validation.
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Call PreSession Custom Hook
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallSessionOpenProc
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Unordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Unordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | BEGIN InstallOperationsQueue Ordered operations
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: with operation remove
02/25/15 15:14:26:471 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: with operation install
02/25/15 15:14:26:472 | [INFO] | | OOBE | DE | | | | 18189180 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316}: with operation repair
02/25/15 15:14:26:472 | [INFO] | | OOBE | DE | | | | 18189180 | END InstallOperationsQueue Ordered operations
02/25/15 15:14:26:604 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for pre-remove for payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadUninstallProc
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds)
02/25/15 15:14:26:605 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Payload Operation :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | Installer Operation: PayloadUninstaller
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:26:606 | [INFO] | | OOBE | DE | | | | 18189414 | Session {057A81F0-0D17-4E50-89B7-25819A5CF1CE} modify request for AdobeCode: {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:609 | [INFO] | | OOBE | DE | | | | 18189414 | Effective AdobeCode for: {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} is {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:26:611 | [INFO] | | OOBE | DE | | | | 18189414 | Payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
02/25/15 15:14:36:850 | [INFO] | | OOBE | DE | | | | 18189414 | CustomizedPatch property not found in database
02/25/15 15:14:36:891 | [INFO] | | OOBE | DE | | | | 18189414 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}.db
02/25/15 15:14:37:185 | [INFO] | | OOBE | DE | | | | 18189414 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}.db
02/25/15 15:14:37:302 | [INFO] | | OOBE | DE | | | | 18189414 | Physical payload uninstall result:0
02/25/15 15:14:37:366 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:366 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Payload Operation :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 10760 milliseconds (10.76 seconds) DTR = 13290 KBPS (12.9785 MBPS)
02/25/15 15:14:37:562 | [INFO] | | OOBE | DE | | | | 18189180 | User specified overrideFile:
02/25/15 15:14:37:760 | [INFO] | | OOBE | DE | | | | 18189180 | Successfully updated the csu inventory for Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B} return values 0:0
02/25/15 15:14:37:761 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for post-remove for payload Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}
02/25/15 15:14:37:762 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Post payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}]
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | In PostPayloadUninstallProc
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:37:763 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Post payload :{3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:37:967 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the custom action code for pre-install for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:37:967 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadInstallProc
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:37:968 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Payload Operation :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | Installer Operation: PayloadInstaller
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:37:970 | [INFO] | | OOBE | DE | | | | 18189549 | Request to install payload
02/25/15 15:14:37:994 | [INFO] | | OOBE | DE | | | | 18189549 | Payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
02/25/15 15:14:47:968 | [INFO] | | OOBE | DE | | | | 18189549 | Extracting assets complete. Number assets: 1
02/25/15 15:14:47:968 | [INFO] | | OOBE | DE | | | | 18189549 | CustomizedPatch property not found in database
02/25/15 15:14:47:969 | [INFO] | | OOBE | DE | | | | 18189549 | Beginning installation for payload at /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/Install.db
02/25/15 15:14:48:079 | [ERROR] | | OOBE | DE | | | | 18189549 | DS015: Unable to read symlink target of source file "/Applications/Adobe Prelude CC 2014/Adobe Prelude CC 2014.app/Contents/Frameworks/XMPMetadata.framework/XMPMetadata"(Seq 810)
02/25/15 15:14:48:079 | [WARN] | | OOBE | DE | | | | 18189549 | DW063: Command ARKCopySymlinkCommand failed.(Seq 810)
02/25/15 15:14:48:079 | [INFO] | | OOBE | DE | | | | 18189549 | Completing installation for payload at /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/Install.db
02/25/15 15:14:49:355 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:49:355 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Payload Operation :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 11386 milliseconds (11.386 seconds) DTR = 23.1864 KBPS (0.0226429 MBPS)
02/25/15 15:14:49:356 | [INFO] | | OOBE | DE | | | | 18189180 | User specified overrideFile:
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | The csu inventory was not updated for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}, value of local var is -1
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | In PrePayloadInstallProc
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:49:359 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Pre payload :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
02/25/15 15:14:49:516 | [WARN] | | OOBE | DE | | | | 18189180 | DW035: Patcher: Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
02/25/15 15:14:49:516 | [INFO] | | OOBE | DE | | | | 18189180 | Skipping payload Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack 3.2.0.0 {1D047A7E-13B2-4291-A978-452AC6B7F316} as payload is not cached
02/25/15 15:14:49:649 | [INFO] | | OOBE | DE | | | | 18189180 | No operation. We're done:
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Total components installed: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Total components repaired: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Successfully removed 1 component:
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | - Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: The following payload errors were found during install:
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: - Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial: Install failed
02/25/15 15:14:51:658 | [WARN] | | OOBE | DE | | | | 18189180 | DW050: - Adobe Prelude CC 2014_3.2.0_AdobePrelude3en_USLanguagePack: Patch already installed
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Call PostSession Custom Hook
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | ::START TIMER:: [Post session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}]
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | In InstallSessionCloseProc
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | Custom action return code: 0
02/25/15 15:14:51:658 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Post session :{057A81F0-0D17-4E50-89B7-25819A5CF1CE}] took 0 milliseconds (0 seconds)
02/25/15 15:14:51:659 | [INFO] | | OOBE | DE | | | | 18189180 | :: END TIMER :: [Total Timer] took 37751 milliseconds (37.751 seconds) DTR = 3742.42 KBPS (3.6547 MBPS)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------------------------- Summary --------------------------------------
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | - 0 fatal error(s), 1 error(s)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | OSX version: 10.10.2
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | ----------- Payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE} -----------
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Prelude CC 2014/Adobe Prelude CC 2014.app/Contents/Frameworks/XMPMetadata.framework/XMPMetadata"(Seq 810)
02/25/15 15:14:52:667 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Please search the above error string(s) to find when the error occurred.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | These errors resulted in installer Exit Code mentioned below.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | -------------------------------------------------------------------------------------
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 |
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Exit Code: 7 - Unable to complete Silent workflow.
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | END - Installer Session
02/25/15 15:14:52:668 | [INFO] | | OOBE | DE | | | | 18189180 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | START - Installer Session
02/25/15 15:28:16:874 | [INFO] | | OOBE | DE | | | | 18198735 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/25/15 15:28:16:875 | [INFO] | | OOBE | DE | | | | 18198735 | RIBS version: 8.0.0.22
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | OSX version: 10.10.2
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [Total Timer]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK: Single instance running
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK : Credentials
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Load Deployment File
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | deploymentFile option not given
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | CHECK : Another Native OS installer already running
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Create Required Folders
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Assuming install mode
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Looking up install source path
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Sync Media DB ...
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [Sync Media DB]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Pre check media db sync
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | End of Pre check media db sync. Exit code: 0
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | :: END TIMER :: [Sync Media DB] took 120 milliseconds (0.12 seconds)
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Ready to initialize session to start with ...
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | ::START TIMER:: [CreatePayloadSession]
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Updated source path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0
02/25/15 15:28:16:876 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {057A81F0-0D17-4E50-89B7-25819A5CF1CE}
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3AllTrial-091214033915/AdobePrelude3AllTrial-091214033915.zip
02/25/15 15:28:16:877 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {12533B61-732B-40B4-AC20-39A28A21BF0F}
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3pt_BRLanguagePack-091214034703/AdobePrelude3pt_BRLanguagePack-091214034703 .zip
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {1D047A7E-13B2-4291-A978-452AC6B7F316}
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3en_USLanguagePack-091214034416/AdobePrelude3en_USLanguagePack-091214034416 .zip
02/25/15 15:28:16:878 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {76B2C632-3D04-4ECB-883A-AB00269A7CE2}
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3de_DELanguagePack-091214034439/AdobePrelude3de_DELanguagePack-091214034439 .zip
02/25/15 15:28:16:879 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {85925CBD-515E-47C8-BC18-E9C46D6D7A68}
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ko_KRLanguagePack-091214034611/AdobePrelude3ko_KRLanguagePack-091214034611 .zip
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {88C08632-B44E-4E11-9491-77DDA3F90829}
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ja_JPLanguagePack-091214034554/AdobePrelude3ja_JPLanguagePack-091214034554 .zip
02/25/15 15:28:16:880 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55}
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3fr_FRLanguagePack-091214034519/AdobePrelude3fr_FRLanguagePack-091214034519 .zip
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15}
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:881 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3it_ITLanguagePack-091214034536/AdobePrelude3it_ITLanguagePack-091214034536 .zip
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {B35E47BD-F1C3-4E76-8F05-128130C96A6E}
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3ru_RULanguagePack-091214034646/AdobePrelude3ru_RULanguagePack-091214034646 .zip
02/25/15 15:28:16:882 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {B761C8D3-B400-4508-959D-2509C5D041A1}
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3es_ESLanguagePack-091214034501/AdobePrelude3es_ESLanguagePack-091214034501 .zip
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Updating media info for: {D763D19C-1308-492E-A5EA-D5AB6381A442}
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Ignoring original data since install source is local
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Type: 0, Volume Order: 1, Media Name: Prelude_CC_3_2_ftr
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | Path: /Users/jamesmcanear/Library/Caches/Adobe/AAMUpdater/AdobePrelude-3.0.0-Trial/3.2.0/payloa ds/AdobePrelude3zh_CNLanguagePack-091214034628/AdobePrelude3zh_CNLanguagePack-091214034628 .zip
02/25/15 15:28:16:883 | [INFO] | | OOBE | DE | | | | 18198735 | -------------------- END - Updating Media Sources - END --------------------
02/25/15 15:28:16:895 | [INFO] | | OOBE | DE | | | | 18198735 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
02/25/15 15:28:16:896 | [INFO] | | OOBE | DE | | | | 18198735 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/25/15 15:28:23:213 | [INFO] | | OOBE | DE | | | | 18198735 | Setting ignore refcount for 'Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}' getting upgraded by 'Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}'
02/25/15 15:28:23:213 | [INFO] | | OOBE | DE | | | | 18198735 | ______ Verify Dependency Subscribers ______
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3pt_BRLanguagePack 3.2.0.0 {12533B61-732B-40B4-AC20-39A28A21BF0F} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3pt_BRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3de_DELanguagePack 3.2.0.0 {76B2C632-3D04-4ECB-883A-AB00269A7CE2} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3de_DELanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ko_KRLanguagePack 3.2.0.0 {85925CBD-515E-47C8-BC18-E9C46D6D7A68} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ko_KRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ja_JPLanguagePack 3.2.0.0 {88C08632-B44E-4E11-9491-77DDA3F90829} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ja_JPLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3fr_FRLanguagePack 3.2.0.0 {A07ADF2D-74F3-4F58-BFF4-2B00D02F2D55} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3fr_FRLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3it_ITLanguagePack 3.2.0.0 {A56DD93C-99DD-40B2-B82D-D71A0DAD5A15} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3it_ITLanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3ru_RULanguagePack 3.2.0.0 {B35E47BD-F1C3-4E76-8F05-128130C96A6E} requires a parent with following specification:
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3ru_RULanguagePack
02/25/15 15:28:23:214 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3es_ESLanguagePack 3.2.0.0 {B761C8D3-B400-4508-959D-2509C5D041A1} requires a parent with following specification:
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3es_ESLanguagePack
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | DW023: The extension payload: Adobe Prelude CC 2014_3.2.0_AdobePrelude3zh_CNLanguagePack 3.2.0.0 {D763D19C-1308-492E-A5EA-D5AB6381A442} requires a parent with following specification:
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Family: DVA
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | ProductName: Adobe Prelude CC 2014_AdobePrelude3zh_CNLanguagePack
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | MinVersion: 0.0.0.0
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This parent relationship is not satisfied, because this payload is not present in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | This payload will be ignored in this session.
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Adobe Prelude CC 2014_3.0.1_AdobePrelude3AllTrial 3.0.1.0 {3F0D7B9F-4C94-4FAB-ACE1-E27BFB98B52B}: 0 (0,0)
02/25/15 15:28:23:215 | [INFO] | | OOBE | DE | | | | 18198735 | Adobe Prelude CC 2014_3.2.0_AdobePrelude3AllTrial 3.2.0.0 {057A81F0-0D17-4E50-89B7-25819A5CF1CE}: 0 (0,0)
02/25/15 15:28:23:215 | [INFO] |Hi James,
Log out of Creative Cloud, then Log back in. Can you update now? If not, contact support here: Contact Customer Care
Thanks,
Kevin -
Previewing clips in Prelude while in other applications (e.g. browsing the net)?
Prelude is a great tool for quickly going through media, but sometimes clips require you to watch or listen to the whole thing to find the right moments. I'd love to be able to have clips playing in the background while surfing the net. Is there a way to do this? I'm using the Mac version of Prelude, and everytime I switch to another application while Prelude is playing a clip, the clip pauses.
About your update. If you have multiple displays you can specify one of them to have full-screen playback (don't select your display with the Mac menu bar, that can make it a challenge to get back to the preferences to undo the change). The "Disable video output while in the background" control makes it so this full screen output is turned off when you bring another application forward. In all cases Prelude CS6 stops playing when another app comes forward. Thank you, in advance, for filing a feature request.
-
Prelude takes a long time to open a (new) project file
Hi,
I'm trying out Prelude, and I've created a new project and ingested (via link) about 20 hours of Canon XF footage in about 1000 files from an internal hard drive. All the media loaded correctly and all the audio peak files were generated.
When I close and reopen Prelude and try to open that project, the "loading project" window pops up, the progress bar proceeds to completion over a few seconds, and the window goes away. The issue is that Prelude is then unresponsive for the next ten or fifteen minutes! I can see the entire interface, but nothing responds. I can see the clips listed, but their thumbnails are not loaded. Windows System Monitor tells me Prelude is actively using CPU and accessing the disk. After 10-15 minutes, the thumbnails appear and I'm able to use Prelude, but this seems like a LONG time to load a not-so-big project on a pretty new system. Is this normal?
My system has one of the new i7-4770k processors, 16 GB of RAM, a Samsung 840 SSD for the system drive, and an internal Seagate 3TB 7200 RPM drive as the media drive for this project, so I would expect loading to be pretty snappy. While Prelude is unresponsive, system monitor shows it using 15-20% CPU, 11 GB of RAM, and only 5-10 MB/s disk access. I've tried recreating the project file from scratch several times, with the same result every time.
Is this wait time normal? Is there any way I can speed it up?
If it's still loading, it seems like it should provide some feedback about that, too.Hi Michael,
I tested out Prelude with approximately half of the same footage of my
larger project. It still had a brief unresponsive period but,
interestingly, the relationship to the amount of footage didn't seem to be
linear. Whereas a project with all the footage takes 10 minutes, this one
only took about a minute.
I should also point out that, although this is all Canon XF footage and all
the media is in numbered subdirectories with metadata like on the card,
they are not contained within the "CLIPS001" directory that your Canon XF
importer uses to identify XF media. Therefore, when I import them, the
import dialog doesn't identify the media directories as such. I don't know
whether that makes a difference, just wanted to try to help narrow it down
in any way I can.
Hope that helps. Will you update me when you have something?
Thanks. -
New features I'd like to see in Prelude
Prelude is a very cool program and I can see this becoming a vital part of the workflow. I have noticed a few things that aren't perfect yet and would like to change. I will file feature requests, but I am wondering if anyone else agrees with these, has any workarounds, or has other items to add to the list.
1. Thumbnail view in the project window with hoverscrub. Pr took a giant leap forward with Hoverscrub so you don't have to load each clip into the source monitor to preview, and PL could use this as well. (The case could be made that PL needs this even more, since this will be a step in the workflow where you could be searching through clips even more than you would in the bins in Pr)
2. More efficient way to create bins and move clips in the project window. Right now, when you create a new bin, it shows up at the bottom of the list of clips. I have a project open with 500 clips in it - if there is a clip at the top that I want to throw into the new bin, I have to drag it down and wait for the list to scroll all the way to the bottom - slowly! Such a big time waster. It would be more useful if I could highlight a clip - or multiple clips - hit "new bin" and the clips would automaticaly be placed in the new bin. Or, having the option to have multiple tabs in the project window (like Pr) could also alleviate the issue.
3. The ability to send clips to a specific bin in Pr. Right now, when you send clips over to Pr, they show up in the main project window. If I have a bin structure set up there, it would be nice to target certain bins so the clips down't get lost in the higher level bin hierarchy. For example, if I'm working in a bin that is nested in a B-Roll bin, nested in an interview subject and want to go back to Pl to find more clips, I would like the ability to have the B-Roll bin open, go to Pl, send a clip, and have it show up there in the proper bin. Now, I have to navigate back to the top level and drag it to the proper place. Not a huge deal with one clip, but working with lots of clips can get disorganzied pretty quickly. One last note - some might say that all the Pl work should be done up front and organized there before going tp Pr, but I am finding Pr-Pl to work well together, using Pl as my sorting, metadata and organization tool concurrent with Pr. Essentially, Pl is acting like a turbocharged version of Pr's Brower, Poject panel and metadata panel in a separate app.
Any thoughts?Thanks for responding Wes. I've pasted the confusing text from that website referenced in my original post below:
Ingest movie clips
You can ingest entire movie clips or a selected portion of the movie clips (partial ingest). You can also transcode the selected movie clips using more than one encoding option.
Select File > Ingest. Alternatively, press Ctrl+I (Win) or Cmd+I (Mac OS).
Navigate to the folder containing media, and click the folder. The contents of the folder are displayed in the center panel.
Tip: To access folders from which you previously ingested content, use the menu above the panel.
Do the following based on your requirements:
To view content as Thumbnails, click the Icon View button.
To view content as a list, click the List View button.
To quickly preview the contents of a movie clip, drag the cursor across the thumbnail. You can also click the thumbnail and use the playhead to scrub the movie. Alternatively, use the JKL keys to control playback of the selected thumbnail.
To change the thumbnail size of movie clips in the panel, use the Zoom slide bar. -
Is it possible to switch the left-right scrolling behavior in Prelude?
On my Apple magic mouse I can scroll left and right with the flick of a finger for items that are too wide to fit on the screen, such as the list of columns in the Project pane. The behavior in Prelude is to move opposite to the finger flick - in other words if I flick my finger to the right, it will move the columns to the right as the scroll bar at the bottom moves to the left. This is the opposite behavior of Premiere in the same Project panel. In Premiere, if you flick to the right, it's as if you are flicking the scroll bar. When working with both programs at the same time, it's hard to get used to the inconsistent behavior. I can change my mouse settings to switch the direction, but I cannot make Prelude and Premiere match directions.
Hi Wes, did it really change with the update?
My Premiere and Prelude panel scrolling behavior still differ.
In Premiere, when I scroll to the right on my trackpad, I move forward in time.
In Prelude it's reversed.
How to set it? Can't find an option in the Preferences. -
Include-prelude issue with ATG 10.1.1
I am using ATG 10.1.1, jboss5.1, MySQL 5.1
I am trying to set:
<web-app xmlns="http://java.sun.com/xml/ns/javaee"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://java.sun.com/xml/ns/javaee http://java.sun.com/xml/ns/javaee/web-app_2_5.xsd"
version="2.5">
<jsp-config>
<jsp-property-group>
<url-pattern>*.jsp</url-pattern>
<page-encoding>UTF-8</page-encoding>
<include-prelude>/a/b/prelude.jspf</include-prelude>
</jsp-property-group>
</jsp-config>
</web-app>And mymodule-web.war/a/b/prelude.jspf have:
<%@ taglib prefix="fmt" uri="http://java.sun.com/jsp/jstl/fmt" %>
<%@ taglib prefix="dsp" uri="http://www.atg.com/taglibs/daf/dspjspTaglib1_0" %>But these libraries are unable to load in any jsp file via include-prelude. Although including <%@ taglib prefix="dsp" uri="http://www.atg.com/taglibs/daf/dspjspTaglib1_0" %> to a perticular file in working fine.
Also I have gone through my last thread Can we use <include-prelude>...</include-prelude> in ATG9.1?? and hope this should be due to jstl version mismatch. I am not sure if ATG 10.1.1 already has required version of jstl? Is there need to change any jar(s)?
If yes I'm confuse which jstl and standard.jar should we use here from below?
http://repo2.maven.org/maven2/javax/servlet/jstl/
http://repo2.maven.org/maven2/taglibs/standard/
-RMishra
Edited by: RMishra on Jan 10, 2013 8:08 PM
Edited by: RMishra on Jan 10, 2013 9:29 PMThanks for your response Gautam. Files that you have mentioned were of older version in my module. My confusion was about version(for jstl.jar and standart.jar) with ATG 10.1.1. I have replaced jstl.jar with http://repo2.maven.org/maven2/javax/servlet/jstl/1.2/ and standard.jar with http://repo2.maven.org/maven2/taglibs/standard/. Now its working fine.
-RMishra
Edited by: RMishra on Jan 11, 2013 12:22 AM -
Cannot install Premiere Pro CS6 and Prelude - Losing my mind
I've been trying for 3 days to find a solution to this problem. I know a lot of other people have had this problem but the solutions all seem different based on the interpretation of the summary report generated by the installer. I've tried dealing with Customer Support over the phone and they have absolutely no idea how to fix this. I've downloaded and installed the CS6 Production Premium. All apps install successfully except for Premiere Pro and Prelude. One option I read was to remove a few Adobe fonts (which I tried) and the problem still exists. Adobe Suport suggested uninstalling then reinstalling Air. Tried it and things still aren't working. I even tried installing in Safe Mode. I'm on a Mac running 10.6.8
This is the summary:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ... WARNING: DS013, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 6 warning(s)
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0
----------- Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/AdobeXMP.framework/Resources"(Seq 647)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 647)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Prelude CS6 Support: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Media Encoder CS6: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe Prelude CS6: Failed due to Language Pack installation failureHi Mylenium. Yes it's me. I didn't want to pull Steve into this just yet hoping that there was an easier solution. I've gone 2 rounds now with Tech Support. The last advice they gave me was to uninstall all Adobe applications from my system, delete all the files that don't get removed when uninstalling (they gave me a whole list), run the Cleaner Tool, log in as the Root user and run the installer again. The same error came up so I'm starting to think that the problem may be more than an Adobe issue. Support told me to call back if the last solution didn't work and they would "send me to the next level". What a pain....
-
Prelude CC does not have ProRes presets
Hi - I would like to use Prelude CC to convert my media to ProRes 422. It does not give me this option in the drop down menu. When I use Adobe Encoder CC this option appears. I've tried to download and install the codecs from Quicktime but that does not work either.
Thanks for the help!Went over to the off-line help part of the Adobe site to check out the Prelude manual ... read down and under "Ingestion" got to this:
7. To specify transcoding settings for the ingested files, select Transcode. Use the submenus to specify presets for transcoding the files. To
specify additional presets, add presets in Adobe Media Encoder. The presets are reflected in Prelude.
If you have Adobe Premiere Pro installed on your computer, select Stitch Clips Together to combine several selected clips into a single
movie clip. Specify a name for the movie clip. After ingest, the newly stitched clip is displayed in the Project panel.
8. To transcode the selected files in more than one format or to transfer files to multiple locations, click Add Destination. Repeat the procedure.
Only files transferred to the primary destination appear in the Prelude project panel when ingesting is complete.
9. Click Ingest.
Files are transcoded using Adobe Media Encoder. The transcoded files are displayed in the destination folder after the transcoding process is
complete.
So ... read the manual and it says if you want presets to go to A. Media Encoder, & make them there, right? Give that a try ...
Neil -
Premiere CC won't import .plproj from Prelude in any ways
I have tried importing my Prelude Project into Premiere all the possible ways and none of them work. If I drag it in, freeze, if I export to Premiere, freeze, if I search for the Prelude project through Premiere the .plproj file will be shaded so that I cannot select it. I'm at a loss here. Please help! I have a project due in a week
Thanks guys.Hi Neila,
Neila@IPSUMM wrote:
Thanks for responding, but I work for a very small company and since I'm the only one who needs CC, I have the personal version installed.
Also this appears to be a blanket issue with all audio and video file formats, thus not likely a codec issue since the files I've tried so far should be covered by premiere's compatibility, the even play in windows media player with no issue.
Video itself plays fine, but any audio attached to a video, or just plain audio files will not import no matter what I try.
Sorry my info didn't help.
Two things to try.
Create a brand new project and test if you can import the problematic files.
If that does not work, change the name of the folder that contains your media files. Then try to import.
Let us know what happens.
Thanks,
Kevin -
Adobe Prelude - Red Rocket Support
Hi everyone,
My company and I are trying to implement Prelude into our workflow. Primarily, we shoot w/ a Red Epic and currently are experimenting w/ batch transcoding camera rolls through Prelude using the Adobe Media Encoder dynamic link.
The question I have is this: can Media Encoder take advantage of our current G5 tower's Red Rocket card to speed up the transcoding process, and if so, how do I select it (i.e., if available, where in Prelude/Media Encoder's interface can I find this feature?)
I know this type of question has been asked before--specifically,
here: http://www.reduser.net/forum/showthread.php?66229-Should-Adobe-Media-Encoder-be-using-Red- Rocket and
here: Re: How to turn over RedRocket Control to AME from Premier?
..but no true answer has been given regarding this specific workflow.
I know Red Rocket acceleration is possible in Premiere (and that the Red Rocket card can work w/ only one program at a time)--but what about batch transcoding R3D's in Prelude through Media Encoder. I'd prefer to not use RED-CINE X as we're interested in using all of the XMP metadata features in Prelude.
For reference, the machine I'm running is the following:
MAC OS X Version 10.9.4
Processor: 2X2.26 Ghz Quad--Core Xeon
Memory: 32 GB 1066 Mhz DDR3
Mac Pro Era Early 2009
Red Rocket Card (firmware 1.1.17.3)
Adobe Creative Suite CC 2014
If anyone could advice, it'd be greatly appreciated.
Cheers,
JohnYes, you can use the Red Rocket to speed up encoding in AME, but it probably won't do you much good in your specific case I'm afraid. Here's how the workflow would go:
1. Select RED files for ingest in Prelude
2. Specify destination location and preset
3. Start the batch
4. Once AME is open, stop the queue that has started automatically
5. Right-click on a job and choose "Source Settings"
6. Enable the Red Rocket
7. Go to step 5 and repeat for each job in the queue
As you can see that would be a lot of work for what may be minimal gain depending on how long it takes to encode the media with the Red Rocket turned off. Where this workflow really excels is when the source in AME is a longer form sequence such as a Prelude rough cut or a Premiere Pro sequence. I could certainly see adding a global option to always enable the Red Rocket for RED sources, but that would be a feature request, which you can submit here: Adobe - Feature Request/Bug Report Form
I hope this helps even if it isn't exactly what you were probably hoping to here. -
Prelude 2.2.0 crashes on Ingest, OSX 10.9.1
I just updated my 2008 15" Macbook Pro (5,1) to Mavericks (10.9.1) and updated all my CC apps to the latest versions. I tried using Prelude CC 2.2 tonight and it crashed every time I tried to Ingest media, either double-clicking in the window or clicking the 'Ingest' button produced a crash. The program launches but I cannot Ingest.
Hi -
Are you having the same issue with the topic http://forums.adobe.com/message/5983607#5983607 ?
If so, can you try the workaround and let us know if it can work for you?
Thanks,
Lin -
Hi,
I wanted to check if it is possible to use Prelude as a simple Digital Asset Management system.
We keep all of our older raw footage on offline hard drives (mostly red carpet interviews). I am looking for a simple solution where I can import basic file infos into a database, add some metadata to it (which event location, names of people in video, which hard disc, ...).
I understand from the previous post that Prelude only searches the currently open project, but does that mean that all assets have to be on-line as well? Or can I simply add all footage to the same project (which I would only use to search for files) and then search for, lets say, a name, and Prelude lists all footage where the meta-data includes this name and I know which harddisc to pull and find the file on?
I have researched several specialized DAM solutions, but most are optimized for images and do not support video well. That ones that are out there for video assume that you need your content accessible 24/7 and are optimized for that. So maybe Prelude would offer a work-around?
Thank you!Michael,
Thank you for addressing our questions. Due to my internal purchasing
process, I still haven't received my copy of Prelude, but I'll try to
answer your queries as best I can.
When you think about a DAM as part of Prelude I'm curious to understand
what key features you'd like to see there. For example, if Prelude were to
simply remember every asset and all associated metadata for each asset
into a database and make is searchable, is that sufficient? Yes and no.
Yes, if this would help to reduce load time. No, if it means not seeing
the clips. We need to see the clips because, for us, such a database
could easily reach tens-of-thousands of clips and we can't remember them
all. I work in government, where we have multiple producers creating
assets, and are required to keep media because they are considered public
documents.
The speed issue might be helped if you could select when to turn on clip
loading or viewing. I would think that loading metadata would be faster
than loading media, so what if you could tell the system to load all the
metadata from a library before doing a basic search on it. Then, based on
the clips that are selected, switch to view mode for just those clips in
order to refine the search. The feature should be switchable, because
when loading media into the system for the first time, you might want to
start by viewing clips and metadata.
An additional feature I would like to see is for Prelude and Premiere to
work together in the opposite direction from what you addressed in your
email. For example, if you could add notes or markers in Premiere that
would automatically update the metadata of the original clip. Or, perhaps
Prelude could track when clips are used by automatically adding a metadata
field to the original clip that included date and the project name where
it was used. The more automation here, the better.
Also, since we are generating file based masters of our completed
programs, it would be nice for Media Encoder and Prelude to interact so
that we can add appropriate metadata and track which masters are stored on
the server.
Would you need to share this database with others? Yes, internally.
What would you expect when your media is archived or moved offline -
should Prelude know about that somehow? Yes, we would need to track the
location. It would also be helpful to have a low-res thumbnail available
for offline clips.
Would you like to have archival/backup features as part of Prelude that
update the DAM properties as well (maybe with labels for whatever drive or
LTO you've put your media on)? YES! This approach would be a nice
solution to the previous question. Also, Don't forget off-loading media
to blue-ray. There are very robust devices which are network enabled and
can generate blue-ray disks. For example, the Rimage products can create
data, or playable disks with printed labels for either archive or finished
products. Here is another point where connectivity could be applied if a
program was being sent to Encore.
What other features would you consider critical to your workflows? The
items we feel are most critical are viewable clips, and searchable
metadata.
It would be nice if Prelude could search a "Master Project" and send
selected files to another project, so that you could return to the "Master
Project" and do additional searches. In addition, the ability to append
projects might be useful.
Also, for a "Master Project," it might be smart to be able to designate it
as "write only" from the start, in order to protect it against accidental
erasure. If you do that, please include an auto spell check prior to
saving any individual entry.
Any features feel like 'must haves' related to cloud workflows? No, I
think of the cloud as another archival or backup location, perhaps because
we do not use it. Our IT manager considers it too expensive at this time.
If there is functionality that I am unaware of, I'd be interested in
learning what it is.
Feel free to ask additional questions. Also, if you are willing I may
send some to you when I start working with the program.
Thanks,
.jhm
Jeff Moshier
Executive Producer - CITV
City of Richardson
972-744-4027
[email protected] -
Uninstalling Illustrator CS6 and Prelude CS6 Mac Betas
I was on beta team of CS6 and before release this past week was experiencing an issue with Adobe Application Manager. A very unhelpful and uninformed Adobe Tech rep demanded that I uninstall all beta apps manually. I knew this was wrong but followed his advice. Now installing from the Creative Cloud and am getting error messages in Illustrator CS6 and Prelude CS6 installations that there are conflicting files. I cannot locate these conflicting files using Spotlight. All other apps installed without a problem. Since I removed all of these beta files, including uninstallers, manually (following the bad advice of about the worst tech rep I have ever experienced), I have no uninstallers to find these files. I recall that after the cs5 beta cycle, there were several clean-up scripts available to remove any residue of beta software. Does such a script exist or is there a different way to find and remove those conflicting files?
This is the Illustrator error message:
WARNING: DW022: AdobeCode {8467887D-92F1-435C-B387-A7551B88EC70} Standard Adobe NPS Panel 1.0.0.0 with version (2012-02-03 01:19:37.662531) already installed with incompatible version (2011-12-22 01:44:44.778904)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {85719D3F-23BA-4C33-A45D-522844CA358D} AdobeHelp 4.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {AF278D86-23AE-401B-AC18-9827C1992BCB} Photoshop Camera Raw 7 7.0.0.0 is already installed and the session payload {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW020: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 conflicts with: {E0681DCC-ED44-473C-B07A-BE71776F35A6} Adobe Illustrator CS6 Core 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 as conflicting payload is installed.
WARNING: DW020: {6040E054-500A-427A-9DA2-349F0FEB19D1} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0 conflicts with: {F0DF9752-36EB-4586-98CA-251E2AB7D127} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {6040E054-500A-427A-9DA2-349F0FEB19D1} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0 as conflicting payload is installed.
WARNING: DW020: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 conflicts with: {E0681DCC-ED44-473C-B07A-BE71776F35A6} Adobe Illustrator CS6 Core 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.I apologize for the experience you had with our support representative. They were partly correct though with asking you to remove the beta version prior to installing the released version but you would have wanted to use the uninstallers. At the moment I would recommend running the cleaner tool. You can find more details on this at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
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