Prelude CS6 won't open
Hello, so I just downloaded the 30 day free trial and placed the prelude app on it but i can't open it. I have a windows 7 laptop and each time i click on Prelude nothing happens. Can someone please help me out?
Without exact system info we can't even guess. "Windows 7 laptop" simply is totally meaningless.
Mylenium
Similar Messages
-
My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!
Please read this and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html -
Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
I went to Jave and downloaded the latest version of Java 8 Update 31 for Mac, but it still won't open.dchasin,
You may be able to get round the legacy JAVA requirement as follows:
Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
The solution was presented by Kals in post #7 here:
https://forums.adobe.com/thread/1637908
Here are download sites:
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case. -
I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?
Moving this discussion to the Illustrator forum. What have you tried so far to resolve your difficulties? Have you tried removing and reinstalling Illustrator? If so did you receive an error message during the install process?
-
Adobe InDesign CS5 needs plugs ins, but how? Adobe InDesign CS6 won't open says OS problem. Adobe upgrade site crashes on me.
You might ask in InDesign to learn how to install plugins
>says OS problem
What IS your operating system, and which exact version?
Is the link below where you are starting for upgrades?
All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/ -
Premiere Pro CS6 won't open at all
Premeire Pro CS6 won't open at all. It locks up when it says "Loading QuickLooks_AE10.plugin" and the entire program doesn't respond at all. I think I just did the latest Creative Cloud update for the Premiere CS6 family. How can I get it working again? I have so many videos to edit! Thanks!
More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840 -
InDesign CS6 won't open some files. No error message, simply returns to previous 'Open...' view. I've tried restarting, rebooting, resetting my InDesign preferences and re-unzipping the original zip file. I can still open previously worked on files, though. (Even in the second folder of unzipped files, it's the same files that I can and cannot open.) Any ideas? InDesign
EditingErin wrote:
Ooh – I just had another look to check that they are CS6 files. The are, but each file size is 0 bytes – think that may be the problem! Thanks again both for responding so quickly. :-)
That sounds like you have the resource fork for a Mac-generated .indd file. Check to see if there is another file with the same name but a real file size in the zip archive. I suspect the "real" file (the data fork) is being unzipped first, then the resource fork is overwriting without warning and you could solve it by extract9ng the files manually. -
Downloaded CS6, won't open
Purchased/Downloaded cs6, won't open, get window that says I need to renew my creative cloud
did you purchase as part of a cc subscription?
-
Full registered cs6 won't open d800 nef files (win7)
full registered cs6 won't open d800 nef files (win7)
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
Ask specific questions in the ACR/ PS forums.
Mylenium -
Adobe acrobat x cs6 won't open.
adobe acrobat x CS6 won't open, i tried the acrofix.exe, but still the same, noting that the exit code is 3 not 0,
can someone help please.hi Anubha, please note that i tried your solution with no luck, noting that the acrofix give exit:3 not 0,
please find the acrofix.log below:
2015-02-25 10:56:14 [7444] ACROFIX: ACROFIX Start
2015-02-25 10:56:14 [7444] AXFBLicensing: Failed to load axlib.dll, trying again
2015-02-25 10:56:14 [7444] AXFBLicensing: Failed to load axlib.dll, trying again with axlib in ACF
2015-02-25 10:56:14 [7444] AXFBLicensing: All function pointers successfully retrieved
2015-02-25 10:56:14 [7444] PCDService: PCD Service in non-threaded mode
2015-02-25 10:56:14 [7444] ACROFIX: Successfully created the Logger reference
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain 901486533386797672837046 does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain ADOBEIDWTTS does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain ALM-GUID-List-Serialization{|}3.5 does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching entry for AcrobatPro-AS1-Win-GM subdomain
2015-02-25 10:56:14 [7444] PCDService: No value for key [AXFBLicensedBy] in hive [AcrobatPro-AS1-Win-GM] in cache : 519
2015-02-25 10:56:14 [7444] ACROFIX: Unable to find an AXFBLicensedBy entry for AcrobatPro-AS1-Win-GM
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching entry for AcrobatPro-AS1-Win-GM{|}en_AE subdomain
2015-02-25 10:56:14 [7444] PCDService: No value for key [AXFBLicensedBy] in hive [AcrobatPro-AS1-Win-GM{|}en_AE] in cache : 519
2015-02-25 10:56:14 [7444] ACROFIX: Unable to find an AXFBLicensedBy entry for AcrobatPro-AS1-Win-GM{|}en_AE
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching entry for AcrobatPro-AS1-Win-GM{|}en_GB subdomain
2015-02-25 10:56:14 [7444] PCDService: No value for key [AXFBLicensedBy] in hive [AcrobatPro-AS1-Win-GM{|}en_GB] in cache : 519
2015-02-25 10:56:14 [7444] ACROFIX: Unable to find an AXFBLicensedBy entry for AcrobatPro-AS1-Win-GM{|}en_GB
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching entry for AcrobatPro-AS1-Win-GM{|}en_IL subdomain
2015-02-25 10:56:14 [7444] PCDService: No value for key [AXFBLicensedBy] in hive [AcrobatPro-AS1-Win-GM{|}en_IL] in cache : 519
2015-02-25 10:56:14 [7444] ACROFIX: Unable to find an AXFBLicensedBy entry for AcrobatPro-AS1-Win-GM{|}en_IL
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching entry for AcrobatPro-AS1-Win-GM{|}en_MX subdomain
2015-02-25 10:56:14 [7444] PCDService: No value for key [AXFBLicensedBy] in hive [AcrobatPro-AS1-Win-GM{|}en_MX] in cache : 519
2015-02-25 10:56:14 [7444] ACROFIX: Unable to find an AXFBLicensedBy entry for AcrobatPro-AS1-Win-GM{|}en_MX
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching entry for AcrobatPro-AS1-Win-GM{|}en_US subdomain
2015-02-25 10:56:14 [7444] ACROFIX: Found an AXFBLicensedBy DesignWebSuitePremium-CS6-Win-GM{|}en_AE{|}901486533386797672837046
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching FLMap for DesignWebSuitePremium-CS6-Win-GM
2015-02-25 10:56:14 [7444] ACROFIX: In LEID DesignWebSuitePremium-CS6-Win-GM inSerial 901486533386797672837046
2015-02-25 10:56:14 [7444] SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.360321).
2015-02-25 10:56:14 [7444] SLCoreService: Service construction took 0.0 ms and succeed.
2015-02-25 10:56:14 [7444] SLCoreService: Syncing to license store...
2015-02-25 10:56:14 [7444] SLCoreService: Found client mkey.
2015-02-25 10:56:14 [7444] SLCoreService: Loading license references...
2015-02-25 10:56:14 [7444] SLCoreService: Found 2 license file(s)
2015-02-25 10:56:14 [7444] SLCoreService: Parsing license file [28738525.lic] succeed.
2015-02-25 10:56:14 [7444] SLCoreService: Parsing license file [78975165.lic] succeed.
2015-02-25 10:56:14 [7444] SLCoreService: License store synchronization took 29.4 ms and succeed.
2015-02-25 10:56:14 [7444] ACROFIX: Checking serial
2015-02-25 10:56:14 [7444] ACROFIX: Checking serial
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching serial
2015-02-25 10:56:14 [7444] SLCoreService: Query license: type = 2, duration = 7 days, remaining = expired.
2015-02-25 10:56:14 [7444] ACROFIX: Found matching LEID in license, licenseType 2
2015-02-25 10:56:14 [7444] ACROFIX: License has expired
2015-02-25 10:56:14 [7444] SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.360321).
2015-02-25 10:56:14 [7444] SLCoreService: Service destruction took 0.3 ms and succeed.
2015-02-25 10:56:14 [7444] ACROFIX: Unable to find a valid activated license for DesignWebSuitePremium-CS6-Win-GM
2015-02-25 10:56:14 [7444] ACROFIX: Found a matching entry for AcrobatPro-AS1-Win-GM{|}en_XM subdomain
2015-02-25 10:56:14 [7444] PCDService: No value for key [AXFBLicensedBy] in hive [AcrobatPro-AS1-Win-GM{|}en_XM] in cache : 519
2015-02-25 10:56:14 [7444] ACROFIX: Unable to find an AXFBLicensedBy entry for AcrobatPro-AS1-Win-GM{|}en_XM
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}543 does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}LicLoc does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}en_AE does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}en_GB does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}en_IL does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}en_MX does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}en_US does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain DesignWebSuitePremium-CS6-Win-GM{|}en_XM does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain FA_Set does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain LocaleVariants does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: SubDomain MasterCollection-CS6-Win-GM does not match the criteria
2015-02-25 10:56:14 [7444] ACROFIX: ACROFIX End
waiting for your reply,
thank you. -
Prelude CC2014 won't open Prelude CC project
I have an existing project, quite large, created in Prelude CC. I want to open in CC2014 to try new features but I'm getting spinning wheel of death - continuously - i.e. it won't open the project. Any thoughts?
Hello, sorry for the late response.
There are thousands of media files (it's a huge multi-year project). I've now tried CS6 and CC 2014 with similar results.
I've made Prelude more responsive by breaking the project down into four smaller projects.
Greg -
Hi there.
I recently canceled my CS Cloud subscription about 3 weeks ago and went back to using CS6. I was using CS6 Creative Suite without a problem until 2 days ago. Now my CS6 programs (AI, Photoshop, InDesign, Acrobat) won't open. Instead the Adobe Application Manager keeps popping up to renew the subscription, see below insert.
I have chatted with Adobe customer support numerous times but when it comes to transferring me to their technical support, the chat mysteriously becomes unavailable. The only time the transfer went through, I was advised to remove CS6 Creative Suite using Cleaner Tool and reinstall, which I did but my CS6 still does not open and the AAM keeps popping up giving me the same message to renew the subscription. The AI/Photohop icons just keep bouncing up and down without opening while the AAM pops up.
What can I do to stop this annoying AAM from popping up and open my CS6? I just want my CS6 to open up again. Has anyone else experienced this issue? Please help!Cloud takes over https://forums.adobe.com/thread/1584746
Uninstall... run the Cleaner... Restart your computer... Reinstall CS6
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
Adobe Photoshop CS6 won't open
Around a month ago I bought the creative cloud plan. I'm paying $10 a month for Photoshop CS6. A few days ago I tried opening photoshop but it won't open. I found out that I had been using the trial the past month, even though I already bought the whole thing. A selection comes up shortly after I try to open photoshop saying "License this Software". I don't know what that means but when I click on it it asks for a serial number. When I bought the creative cloud plan it emailed me a few times confirming my order and thanking me for using creative cloud and everything, but it doesn't say a thing in any of them about a serial number. So I tried doing one last thing.
I went to the Adobe website and went to the apps section and selected Photoshop. I hit download and the Creative Cloud App in the top right of my desktop (I think it's called the menu bar, but I'm not exactly sure) opens up but won't load. I select the apps section but there's a blue loading circle that tells me it's loading but it won't stop. I waited 30 minutes the other day and it still didn't load. And yes my internet connection has been fine lately. I tried restarting my computer, closing other apps and everything else but it still won't load. Thanks for the help guys and please ask if you have any questions about my problem.Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Illustrator CS6 won't open additional files after 30 minutes use
Illustrator CS6 (on an iMac, OS X Yosemite, Version 10.10) sort of freezes up after I've been using it for about 30 minutes - it won't open or create additional files or copy/cut/paste objects.
It did this with OS X Maverick as well. I tried uninstalling the software and reinstalling it.
The only way I can fix this issue is to save all opened windows and quit Illustrator. When I reopen it, it seems fine but it freezes up again every hour or so.
Please help! Thank youHello worksmc,
I looked at the above snapshot and it helps a bit but would like to know if above snapshot is at the state when the AI stops opening the Ai files? If not, then please attach the one for that state as that would really debugging the issue.
Btw, what type of files do you open for the first half 'n hour? What kind of objects are in those files? Do you keep the multiple documents open, if yes, then how many are these?
Appreciate your understanding!
Thanks,
Dhirendra -
Dreamweaver CS6 won't open, tried to update software, but software won't load
I have CS6 (not cloud) installed on my computer, I use Photoshop and Illustrator regularly with no problems. I recently got a freelance job that requires me to use Dreamweaver. I've used it in the past but it's been some time since I've opened the program. Recently I've tried to launch CS6 Dreamweaver and the Application won't open, but my Illustrator and Photoshop programs open just fine. I tried to update my software through the Adobe Application Manager but its claiming that the update has failed and cannot be applied. Is there a reason my applications are not working properly?
http://forums.adobe.com/community/dreamweaver
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
Maybe you are looking for
-
Why can't I delete or rename files in Word for Mac and other Office programs?
When I try to delete or rename an Office for Mac file, I can't. How do I delete/rename Word for Mac and other Office for Mac files?
-
Hello, we are experiencing an issue where we have a local main number and a toll-free number both coming into the Cisco switch as PSTN incoming and routed to the same voice translation rule line. Two weeks ago we updated the Music on Hold (MOH) file
-
I am trying to connect to SQL Server 2000. I have JDK1.3.1_02. When I compile my applet I get the error that class sqlserver from the statement "Class.forName(com.microsoft.jdbc.sqlserver.SQLServerDriver);" not found. I have included the path in my c
-
User Defined Fields and Reference Fields on the B/S
Dear Experts, On the balance sheet in SAP 9.0/8.82 once you click on the expanded button, there are user defined fields and reference fields which are blank. Could someone assist on how to use them ? Kind Regards
-
Whether any closing procedure for Special Purpose ledger
Whether in SPL you can do the annual closing activities separately, like carry forward, closing the P & L Accounts and taking the balance to retained earnings etc? If so, how do you do that?