Premature expiry of one-year membership and unable update payment details

My VISA Debit card payment used to be successful 3-4 months back. It's been failing ever since. I have upgraded my card and want to update my payment details. However, the one year membership on my account reads 'expired' even though it has been only 6 months since I purchased.

contact adobe support,
https://helpx.adobe.com/contact.html

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I have a one year membership and had to purchase a new computer. What do I need to do to switch?

I've purchased a new computer and need to download Adobe on the new one. I am currently on a one year membership plan. It's not up for renewal for another 2 months. What do I need to do?

sign out of your cc app on your old computer (unless you want it on both) and install the cc app on your new computer, https://creative.adobe.com/

I paid for a one year membership and after a month my software notices me that trial is over

I bought a one year membership for Photoshop CC and Lightrrom and even though I received an e-mail that confirms my payment, after a month I cannot use these software because 'I have to renew my membership'.
When I try costumer service, I cannot call or chat to solve this issue.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

Hi I try to pay for one year membership LR and PH but nothing happens.

Hi
I try to pay for one year membership LR and PH but get message"wait some minutes. Don not renew or go back to avoid a double payment." when finished payment by VISA. What must I do. A new order and risk a double payment. In my account I cannot see anything for Adobe Creative account.
Company Fotografie Kees Laurijsen
<Removed by Moderator>

Moving this discussion to the Adobe Creative Cloud forum.
Kltd if you are facing problems placing your order then please contact our support team at Contact Customer Care.

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

My creative cloud one year membership is not recongnized: All softwares are in trail version!

Recently my imac died, the hard drive somehow failed and never worked again, so I changed the hard drive completely. So when I reinstalled all my softwares, I download the creative cloud desktop app and started downloading the softwares and then noticed that everything was in TRIAL VERSION, I revise that my membership was not finished, and it was not, it ends in july but my creative cloud one year membership is not recongnized, even that I am logged in. PLEASE HELP

I place the solution for the community since it took me almost 25 days to get it resolved, I really hope that this will be able to save you some time:
My case> I logged in perfectly in my CC desktop app, the softwares recognize my account but not the one year suscription, so I was allways on trial version. This work for me>
I had a chat conversation where a really nice Adobe helper that made me change my /etc/host file, and change it's content to something I would never understand, this:
### Host Database## localhost is used to configure the loopback interface# when the system is booting. Do not change this entry.##127.0.0.1 localhost255.255.255.255 broadcasthost::1 localhost fe80::1%lo0 localhost127.0.0.1
And also erase all the files in the Library/adobe/SLStore folder .
That worked for me! hope that this will make your day a brigther one
Thank you Arunkumar!

Error buying autocad 360 one year membership

Hi, i bought autocad 360 PRO $49.99 for one year membership yesterday. But it didnt change to PRO, it still showing normal, it just showing i'm not membership and i have pay for it.
I just payed $49.99 but why? never happen before.
I also tryed cancel this payment but system shows "This purchase is not eligible for a refund."
i'm going crazy, i just bought a system that just dont let me use it.
please help me
thank you
JUN

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance.

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

You paid for one year and that's just it. If you don't use it then that's nothing anyone can change. feel free to contact sales support.
Mylenium

Cancel one year membership

My one year membership is ending soon and I do not want to renew the membership, how can I can do that?

Hi siri2222,
Please refer to the help document below for cancellation:
Cancel your membership or subscription | Creative Cloud
In case of any issues, please contact the support:
Contact Customer Care
Regards,
Sheena

I run a Windows 8.1 - Photoshop CS5 under Parallels on an iMac one year old and both having the latest OS. I use a NIK plugin "VIVEZA" which run fine for years without a problem. Latelt and without a reason, the NIK plugin has gone corrupt, (can not use

@I run a Windows 8.1 - Photoshop CS5 under Parallels on an iMac one year old and both having the latest OS. I use a NIK plugin "VIVEZA" which run fine for years without a problem. Latelt and without a reason, the NIK plugin has gone corrupt, (can not use it more the 2 corrections after a get a black background message that there is not enough memory) and the system stops running and a must restart is required. How do I fix this terrible problem?
If it requires a Photoshop CS5 re-install, (I belief that it may fix the problem) and re-install the two third party plugins (NIK Viveza) and (Onone Perfect Resize) how and where do I get to the proper Adobe upload page to do that.
I have tried to fix this problem by changing the memory allocations, I have spend many hours on it and are very disgusted with it but it needs to be fixed. The current memory settings are;
Ram available = 1588 MB
Range = 873 -1143 MB
Recommended Photoshop usage range = 857 however I have tried every setting to max and in between. Nothing works. Current setting = 1588 (max)
The Photoshop I use is registered, I have product # and order # .

Contact NIK for updated/upgraded versions of their plug-ins. They have been having a lot of issues with their plug-ins.

Want to cancel my Photoshop one-year plan and change to a full student annual plan, but when I click on cancel plan it only tells me to view my billing info which doesn't help at all!

I'm trying to cancel my Photoshop one-year plan and change to a full student annual plan, but when I click on cancel plan it only tells me to view my billing info which doesn't help at all!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help

HT3986 I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy amac and install the OS forom the pc to the apple product i will not use the pc after can i use the OS off

I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy a macmini and install the OS from the pc to the apple product i will not use the pc after, can i use the OS off the pc or do I have to purchase another?

I think you can get Windows 7 for around $99. Install the 64bit version as the 32bit version will not be able to use all your new computer's ram if you have more than about 3.5gb.
Back up your quick books data now before the old hard drive dies. You can copy your data over to your new installation of Windows and quick books.
By the way, there is quick books for Mac http://quickbooks.intuit.com/mac/?sc=BNR-000-COR-quickbooks&priorityCode=4902000 000&cid=ppc_google_QB-Intuit-Core-Brand-Mac_quick-books-for-mac_exact&site=&ad_i d=9347918288&raw_keyword=quick%20books%20for%20mac
So you may not need to install Windows at all.

HT201238 My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

Thanks Winston, thats the first thing I wanted to do but I dont see any Annual Plan (like I had), only monthly plans, and they said that as I got a Storage Plan before September 2014 I would be "automatically" updgraded to a new annual plan with reduced pricing. Dont know how I can get it now.

My mac is one year old and has the latest os x 10.9.5. Will the older creative suite run on my mac?

Hello; I am planning on buying an older "unopened" adobe creative suite package that runs on Mac OS X v.10.2.4 through v.10.2.7. My mac is one year old and has the latest os x 10.9.5. Will the older creative suite run on my mac?

you can check other users experiences, http://roaringapps.com/apps:table

I brought new unlocked iphone 4s one year ago and i put pay as u go sim in but now its locked

i brought new unlocked iphone 4s one year ago and i put pay as u go sim in but now its locked

Only the carrier it's locked to can authorize unlocking it. Contact Orange.

Premature expiry of one-year membership and unable update payment details

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