Premeire Elements 13 - can't import files into Project Assets, Expert Mode. Win8.1

Hello there - I've tried uninstalling/reinstalling. Can't seem to figure this out. In other computers, I have imported files into the Project Assets area to "pre-edit" before adding to timeline. I can add media directly to timeline in Quick Mode, but it's too cumbersome. Really need ability to select segments of media in the Project Assets list.
Any help greatly appreciated as I spent a ton of $$ on a new computer and program!!
Thanks folks!

krauss bicycles
Premiere Elements 13 on Windows 8.1 (assumed 64 bit).
What is the typical outcome...
a. Expert workspace open....Add Media/Files and Folders/and no import into Expert workspace Project Assets, but you do find the import switching to Quick workspace Filmstrip?
b. Quick workspace open....Add Media/Files and Folders and media goes directly to Filmstrip. And, if you switch to Expert workspace, you find copy of import in Project Assets?
c. Other
Please delete the Adobe Premiere Elements Prefs file.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
13.0
and in the 13.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 13.0 Folder in which the
Adobe Premiere Elements Prefs file exist. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives enabled so that you can see
the whole path described.
If that does not work, then do the uninstall, free ccleaner run through (regular and registry parts), and reinstall with antivirus and firewall(s) disabled.
Download and install the 13.1 Update using an opened project's Help Menu/Updates.
We will be watching for your progress.
Thank you.
ATR

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