Premier crashes once video is imported.

I import .mp4 or .mov files and it crashes. This is Adobe Premier Pro CC. I have Win 7 SP1 X64 16 RG ram, 350 GB free HD space, intel core i7
Example of some events
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000004
Faulting process id: 0xd14
Faulting application start time: 0x01d04253ea90d469
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: 3b9b2519-ae47-11e4-9d17-0023247b7202
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: OpenCL.dll_unloaded, version: 0.0.0.0, time stamp: 0x53e3a6cd
Exception code: 0xc0000005
Fault offset: 0x000007fee7bb16a0
Faulting process id: 0x12e0
Faulting application start time: 0x01d0425048430414
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: OpenCL.dll
Report Id: 3fffe420-ae44-11e4-a833-0023247b7202
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: dvacore.dll, version: 8.2.0.65, time stamp: 0x5486b508
Exception code: 0xc0000409
Fault offset: 0x000000000019f33c
Faulting process id: 0x1210
Faulting application start time: 0x01d0424eb78cb3b8
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\dvacore.dll
Report Id: 07518755-ae42-11e4-a833-0023247b7202

>Faulting module name: OpenCL.dll_unloaded, version: 0.0.0.0, time stamp: 0x53e3a6cd
That LOOKS like a graphic adapter driver problem
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

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Edge animate crashes once video imported

hi
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Hi,
Thanks for getting back to me.
As mentioned before, I know how to resize the video – the problem was that once it comes in incorrectly, the visible aspect ratio (black area) cannot be changed. To help clarify, here’s a summary of exactly what happens:
When I import the video, no matter what size or aspect ratio it actually is, it comes in at 320x45 – but the black image area is 90x45 (a 2:1 aspect ratio). See attached image.
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How can I stop iMovie Crashing on video clip import

I have only been using iMovie a short time period. Most recently it started to crash every time I tried to manually import a video clip. I've reported it to Apple several times over the past 48 hours. Sometimes I'm just getting ready to import a clip when it crashes. Very frustrating! Here I am a recent Windows convert but I'm about to return to windows just to produce movies (even Windows crashed, but much less). Any thoughts on how to solve this problem would be appreciated.

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Premiere Pro C 2014.1 Crashing as soon as video is imported

Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.1.0.81
Application Timestamp: 5426694c
Fault Module Name: vidcap.ax
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be085
Exception Code: c0000005
Exception Offset: 00000000000016a0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional Information 1: 4e58
Additional Information 2: 4e585bbb5de0374ebb122afe33680fb4
Additional Information 3: 2bf0
Additional Information 4: 2bf0dfd7878ba2e9e99f058666e5c5f5
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Any suggestions? The app crashes as soon as video is imported or a project is opened that already has video files in it.

Thanks Mark!
Switching to Software only render worked!
The graphics drivers are for the Intel HD Graphics 4400 card, Driver version: 10.18.10.3496
The full report is:
Intel(R) HD Graphics 4400
Report Date: Thursday, December 18, 2014
Report Time [hh:mm:ss]: 1:52:16 PM
Driver Version: 10.18.10.3496
Operating System: Windows* 7 Professional(6.1.7601)
Default Language: English (Canada)
Installed DirectX* Version: 11.0
Supported DirectX* Version: 11.0
Shader Version: 5.0
OpenGL* Version: 4.2
OpenCL* Version: 1.2
Physical Memory: 7879 MB
Processor: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz
Processor Speed: 2494 MHz
Vendor ID: 8086
Device ID: 0A16
Device Revision: 0B
* Processor Graphics Information *
Processor Graphics in Use: Intel(R) HD Graphics 4400
Video BIOS: 2175.0
Current Resolution: 1600 x 900
* Devices connected to the Graphics Accelerator *
Active Displays: 1
* Built-in Display *
Display Type: Digital
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: Embedded DisplayPort
Device Type: Built-in Display
Maximum Image Size
Horizontal Size: 12.2 inches
Vertical Size: 6.69 inches
Supported Modes
1600 x 900 (60p Hz)
1600 x 900 (50p Hz)
Power Management Support
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported
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Many here may know my tale of woe when it comes to Photoshop Cs4 and dual video cards.
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Spinning beach ball for about 20 seconds
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I do not think this is likely to be confirmed as a photoshop issue as it is just as likely an issue with the Apple monitors which are notorious
for going belly up.
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And in order to make this an issue with the three monitors and two cards and photoshop you would have to remove the second card and the third monitor
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I have two monitors but seldom use the second for panels I would prefer to use it for preview of the entire image when retouching details on the main monitor. Hate to go back and forth from one monitor and the other.
I don't necessarily doubt that this could be a bug with photoshop and the cards and monitor configuration or it is a n Apple problem for their support of two graphic cards, which I do not think Apple promises or Adobe for that matter. I think it is a problem that has to be tested one several different systems in order for it to be pin down.
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I know you are not saying it is photoshop's problem but there is no way at present from what you state to pin it down to anything specific.
For instance if you turn on the third monitor and put some panels or a third document on it does that stop the crash? If no then it doesn't tell you much but if yes then would the second card have anything to do with this crash?
You might or might not get my point.

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Thu Jan 7 00:35:40 2010
panic(cpu 0 caller 0x2a7484): Unexpected user trap, type 15
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5d74bee8 : 0x21b2bd (0x5cf868 0x5d74bf1c 0x223719 0x0)
0x5d74bf38 : 0x2a7484 (0x591af0 0xf 0x0 0x0)
0x5d74bfc8 : 0x29d7ca (0xade93a0 0x1 0x10 0x97c2b80)
BSD process name corresponding to current thread: QuickTime Player
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10C540
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Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218FC8)
System uptime in nanoseconds: 31952443715716
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com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x1038000, size 0x12288) - last unloaded 293707402573
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 3.0.4 - last loaded 42491838467
org.virtualbox.kext.VBoxNetFlt 3.0.4
org.virtualbox.kext.VBoxUSB 3.0.4
org.virtualbox.kext.VBoxDrv 3.0.4
com.cisco.nke.ipsec 2.0.1
com.parallels.kext.Pvsnet 3.0
com.AmbrosiaSW.AudioSupport 3.1
com.microsoft.driver.MicrosoftMouseUSB 6.3.1
com.microsoft.driver.MicrosoftMouse 6.3.1
com.parallels.kext.ConnectUSB 3.0.0
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AGPM 100.9.3
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AppleMikeyDriver 1.7.9a4
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.iokit.CHUDUtils 201
com.apple.iokit.CHUDProf 214
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.NVSMU 2.1.8
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPISMCPlatformPlugin 4.0.1d0
com.apple.GeForce 6.0.6
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleBacklight 170.0.14
com.apple.filesystems.ntfs 3.1
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIRController 251.1.4
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AirPortBrcm43xx 421.91.26
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleUSBHub 3.8.4
com.apple.nvenet 1.0.69
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBOHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleSMBusController 1.0.4d0
com.apple.nvidia.nv50hal 6.0.6
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 207
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.driver.AppleSMBusPCI 1.0.4d0
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.NVDAResman 6.0.6
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.0
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.iokit.IOUSBMassStorageClass 2.5.1
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0

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>captured a test video
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What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
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Why are my HD videos all importing with different resolutions?

Hi, I tried looking through like 10 pages of discussions on here and didn't see anybody else having this problem.
I have a Canon Vixia HF200, I keep the settings on MXP (highest quality 1920 x 1080). Every time I log and transfer my videos they import at different resolutions (everything from the same day will be the same), some of them come in as 1440 x 1080, 720 x 480, etc, when they should all be 1920 x 1080.
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I checked the original videos in the browser and they all say 1920 x 1080 now, when I watch them in the viewer, they actually look like good HD videos, but in the canvas they're out of focus...
I'm also working with multiple sequences, and when I copy videos from one sequence to another, it changes the resolution/aspect ratio/scale again, and becomes more blurry when I try to fix it.
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Anybody know how I can either fix this or somehow replace the clips in the sequence with the originals in the browser to at least get some quality back?
Also, a lot of the time when I render, I come back to the computer and it says something like "Error: Illegal (something) render failed" and completely loses the rendering that it spent a long time doing.
I appreciate any help.
Lisa

Hi Lisa,
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I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says impo

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I have this issue too, I went into my Windows event viewer. (should have looked at this a year ago when this started)
it said this
Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
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Faulting application start time: 0x01ce194399f166ba
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0eb3c37f-8537-11e2-9351-50465d6737de
basically whenever I try to sync my ipod touch 4G 64GB it crashes iTunes when it begins the pictures. if im lucky ill get 4-5 on there before it stops responding. its not my system or anything im running win7x64 8GB DDR3 ram (Corsair XMS3) AMD FX Eight core processor.
It is silly that iTunes cannot add pictures to apple devices. it shatters whatever incline I may have to buy apple products. knda like the Airport Extreem router my dad bought the new firmware, caused my router to not function... why release firmware that breaks a product. -_- <-- off topic but still

I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compresso

I have just upgraded from Elements/Premiere elements 11 to version 12. I am running on a PC with Windows 7. When I try to run video from the existing catalogue or video newly imported I get a window stating "....system does not have the required compressor/decompressor (codec) installed" Where has it gone? Where do I get a new one? I am getting REALLY REALLY fed up with trying to find an answer!!!!!!!!

Try to disable hardware acceleration in Firefox.
*Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

My iPhone 4S has crashed 7 times. I hold down the home key and on button to reboot. I tried a restore but has crashed once since. Do I have a faulty phone ?

My new iPhone 4S has crashed 7 times ie the screen does not come back on when I press the home key. I hold down the home key and on button to reboot and it always comes back. I tried a restore but it has crashed once since. Is this right ? Do I have a faulty phone ? Any suggestions ?

Does the screen come back on if you press the sleep/power button?
Have you tried powering down (hold sleep/power button and swipe red slider) then power back up? Power cycling sometimes will clear problems.
If neither works, and you can get to an Apple store, have the genius bar folks try it out...they are very good about replacement if faulty.

Once i have imported a cd how do i get it on my ipod, i cant figure out how to get to sync it

once i have imported a cd how do i get it on my ipod, i cant figure out how to get to sync it

connect your ipod to your computer. Then on the top left corner you will see a button that say's ipod click on the ipod image. You will now see summary click on music tab and the add check mark to sync music then click apply.

Premier crashes once video is imported.

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