PREMIER CS3 - Eyedropper Tool ONLY Sees BLUE

When I am Chroma or Colour Keying in Premier CS3 the eyedropper only sees BLUE, whereas last week it saw EVERYTHING that I would touch it to.
I was told to buy CS4 but that's not an option for me yet.
How do I get it to see the colours I am touching with it again?
Xin

My Replies will be in BOLD
Thanks for the info.
Now, some observations, followed by a few more questions:
My question - 1.) when you click the eyedropper, does the cursor change to the eyedropper symbol?
+++ The cursor changes to the EYEDROPPER as soon as I mouse-over the actual eyedropper icon. As soon as I click it, the colour in the box becomes an off blue-purple, and no matter what colour (with the exception of white) that I click on, the blue-purple colour remains as the selected colour. This does NOT happen in After Effects when I use chroma key there.
This is odd behavior. When working with the Chroma Key Effect (my example), I start with a color swatch and the Eyedropper button/icon. Hovering over it will do nothing, until I click on that button/icon. That is when the cursor changes to the Eyedropper symbol - not before I click. Something is odd here.
Could there be an Automatic/Options filter that is turned on that I don't know about?
My question - 3.) what are the other settings in the Chroma Key box in the Effects Control Panel?
+++In order the options in Chroma Key are:
Colour - has the colour box and eyedropper icon
Similarity
Blend
Threshold
Cutoff
Smoothing with an options drop down box
Mask Only with a check box.
My settings are:
Color with the swatch and Eyedropper button/icon
Similarity 0.0%
Blend 0.0%
Threshold 0.0%
Cutoff 0.0%
Smoothing None
Mask Only unchecked
Can you try those settings as a test? You can change them back after the test.
I have shot video of this for you, I will convert it and sent it off. Can you view MPEG 2 files?
You'd most likely know if you had a Matrox Video/Capture card. We can probably rule that one out.
You should not need to upgrade to CS4, unless some of its features would be worth it. I'm testing this with PrPro 2.0 on my laptop, so you should get almost everything that I do. You should also NOT need to go to Photoshop for this. Something is odd, as mentioned above.
I have no interest in moving to 4 (dollars and cents are an issue).
Now, most of these questions mainly come from my years with PS, and might have nothing to do with PrPro. Still, these were things that could mess up the Eyedropper in PS.
Do you have Cap Locks ON, or OFF?
Tried both
Do you have a MS InteliPoint mouse driver?
No, Logitech Mouse Here
Are you running Window Blinds?
No
What happens if you Ctrl-click on the Eyedropper button/icon?
The colour becomes about 1/3 the darkness it would normally be - but only sometimes
What happens if you Alt-click on the Eyedropper button/icon?
It detects grays only
What happens if you Shift-click on the Eyedropper button/icon?
It sees gray and white but wont change the blue colour
What is the exact version of CS3 that you're running. Tip: Help>About and look to the middle-left of the splash screen for some black text with something like CS3.0.2.
CS3.0.0 (374)
The video will follow shortly
Kevin
Good luck,
Hunt

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2. Right-click on the image, and choose Point Sample.
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before loading a video
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Hello gener7, thank you for replying quickly!
I've tried changing my sampling size but this doesn't make a difference, particularly because this occurs even if I'm sampling from a solid colour. With hope, I tried your suggestion of resetting the tool but unfortunately that didn't work either.
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Hi,
I've got a problem with Illustrator's Eyedropper Tool that neither my teacher nor Google was able to solve. When I use it to copy a color over to a different part of the image, the copied color is slightly off (I verified this using the color sampler in photoshop). I already made sure that the raster sample size is set to "point sample" so I know it's not because it's sampling from too wide of an area. This only happens on my school's Mac, it works fine on my own Mac. However, when I start a document at school and open it on my own Mac, it has the same problem. When I open a new document on my own Mac there is no problem. Is it something with the 'proof setup'? I need it to make an illustration of a picture using mesh tool. This problem has me stumped - any ideas, please?
I included an example. I used the point sample where my mouse pointer is to fill the circle.

thanks for the response
at school the color settings are Prepress 2
my settings are: North American General Purpose 2
I already tried changing that but still can't get the colors right.
I had the same problem with an illustration of a bell pepper we had to make using the mesh tool
I couldn't get the right shade of orange from the original bell pepper image when I tried to reproduce it with the mesh tool
The resulting shade of orange I get from using the eyedropper tool varies depending on which part of the bell pepper I use as its source, although it's the same shade of orange everywhere
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Thanks

I can think of three possibilities for what happened.
If the image is missing (check the links panel) the eydropper is sampling the RGB screen preview.
If you pasted the image from Photoshop instead of Placing it, you only pasted the low resolution RGB screen preview, and you have more problems than the eyedropper color.
If you opened the color picker by double-clicking on the color box, then said OK while the cursor was in one of the RGB fields (the default state), the color was converted from CMYK to RGB.
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PREMIER CS3 - Eyedropper Tool ONLY Sees BLUE

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