Premier Element 8 crash when drag clip

I'm able to capture clip from my DV cam but everytime I want to drag
the clip into the timeline... the software just crash & close.
BTW I'm using the trial version.
Pls help me...

Now, when a program crashes, there is often a "breadcrumb trail" left behind. This ARTICLE will give you tips on finding "clues" in those "breadcrumbs." The trick is to follow any/all links in the error and warning messages, at the time of the program crash, in Event Viewer. This can take some time, and many of the trails will end in screens of useless code, that no one can understand.
At the very bottom of that article is "The Case of the Unexplained." It links to a MS video. It's a bit long, but funny and extremely interesting. It offers some great troubleshooting tips, plus points one to the tools. Those are extremely useful. Those are not "Easy Button" fixes, but are very useful.
Good luck,
Hunt

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