Premier Element 9 cannot find quicktime components

Question

I have this problem that has really been bugging me. I purchased Premier Element 9 so I could edit hd .mov files and export to .mov.
I have installed the software and have made successful movie edits and exported to .avi files. However, if I want to export to .mov I do not ahve the option. It just says:  "cannot find quicktime componants" :-( I have the latest quicktime installed and I even have the pro version and quicktime works jsut fine and it's definitely the latest version. Just did an update this morning.
How can I get premier elements fir find the quicktime componants that are already isntalled in my computer?
My computer OS is  Windows XP.
I can edit my .mov movies just fine but at present I am stuck with exporting to avi such as I have on this page here:
http://www.spaghettisauceandmeatballs.com/spaghetti_sauce_and_meatballs_videos.html
I'm happy with these but really would like to use the .mov export and maintain my HD quality.
Thanks for the help.   Tony

Answer 1

Hunt,
Sorry for being wordy on this but will try to explain my progress or lack thereof.
First, if you launch the premiere elements 9 downloaded.exe file you do not get an option to repair, only "The InstallShield Wizard will allow you to remove adobe Premiere Elements 9."
I went through MANY different scenarios/possible fixes last night, spent a LOT of time on this; too much really.
One thing I noticed was a file association issue with .mov files. So thinking that the .mov file association might be a conflict with the premiere elements .mov export I did the followoing:
I had the .mov files associated with the VLC player (VideoLAN), because that player is 10 X faster and plays everything! Great player! I tried to re-associate .mov file with quuicktime but the icon would not change, however file association was successful, i.e., you double click on a .mov file and quicktime plays the movie. So to make sure I had the quicktime icon associated correctly, I to un-installed the VLC Media Player.
After uninstalling the VLC Player, the windows media player icon showed up in explorer associated with .mov files even though the .mov files are associated with quicktime. Then, even though when you look at the files in explorer and see the windows media player icon for the .mov files, if you double click the .mov file quicktime plays the movie. I did complete reboots after uninstalls as well.
So then I did a repair on Quicktime and the quicken icon association was corrected. I was excited thinking this would do the trick but no such luck. Still no .mov export option. Grrr….
So then I uninstalled and reinstalled quicktime just to see if I needed to install quicktime after the install of premiere elements. But after re-install of quicktime, premiere elements still did not have the .mov export.
Then I started noticing in the upper right of welcome window or premiere that I could see the files that were loading during the launching of premier. Now I know the culprit!
Seems to hang up on ....loading "exportquicktimehost.prm" - then get the error message:  “dynamiclinkmanager has encountered a problem and needs to close.", then I click on don't send and I get the error one more time then click on "don't send" again and then premier opens and everything works fine but it just can't export to .mov WHICH IS THE MOST IMPORTANT PART AND WHY I BOUGHT THE SOFTWARE. UGH! I was getting the “dynamiclinkmanager has encountered a problem and needs to close." Before but I thought that was connected to the organizer and was ignoring it and was not making a connection of that with the .mov export.
You know what’s funny? I researched “dynamiclinkmanager” trying to find out what it is and there are many sites that say it’s a virus and tell you how to remove it but it’s a file create by adobe systems but many see it as a virus. Funny!
So I uninstalled premiere completely and reinstalled, still same problem.
PREMIERE ELEMENTS 9 HANGS UP WHEN TRYING TO LOAD EXPORTQUICKTIMEHOST.PRM.
This is definitely the problem, the program runs smoothly during launch and you can see all the files loading away then it gets to this annoying "exportquicktimehost.prm" file and you can see it hang up on this for a while and then you get the pop up error:  "dynamiclinkmanager has encountered a problem and needs to close". Then if you cancle out the error the program runs and all works fine except for the .mov export.
So I did a bunch of searching on this error; seems to be a firewall issue in many cases. Many different adobe products seem to have this problem, not just premiere elements.
My firewall was already turned off. I checked around just to make sure other third party blockers were not the problem.  I have Netnanny and webroot spyweeper/antivirus running at all time. I turned these off completely and launched premier elements again but still same problem.
I am at a lost and frustrated.  I find myself seriously going through this list of alternative mov video editors
http://video-editing-software-review.toptenreviews.com/ and giving up on premiere completely:
So, any ideas on the "exportquicktimehost.prm" / "dynamiclinkmanager has encountered a problem and needs to close"  errors/conflicts?
I guess it’s not time for the wine yet :-(
Thanks,  Tony