Premier elements 10 can't find a burner when using Windows 8.1 Would using a USB disc burner solve the problem?
Using Premier Elements10 with Windows8.1, the program cannot detect a burner. I understand that Windows8 designates the burner as a DVD in order to facilitate drag and drop. I don't want to get too technical and want to know if purchasing an external USB disc burner will solve the problem. Will premier elements be able to detect this burner OK. I don't want to spend the money unless I am fairly certain that it will work.
marion567
There is no guarantee that you will not get a blank field for Premiere Elements Burner Location using any internal or external Blu-ray DVD CD burner or DVD CD burner.
If you go with an USB external burner, just make sure you have the back up of return/money back from the seller.
If you are dealing with just a DVD CD burner, you might try the following if you have not already
http://helpx.adobe.com/creative-suite/kb/cd-dvd-drive-recognized-application.html
You might also want to consider an uninstall/reinstall of Premiere Elements 10 on Windows 8.1 64 bit following the scheme of
a. uninstall the usual Control Panel route
b. free ccleaner run through CCleaner - Download
c. reinstall with antivirus and firewall(s) disabled
The following is the Adobe document that goes to Supported Devices
http://helpx.adobe.com/premiere-elements/kb/supported-devices-premiere-elements.html
Updating on that unknown. Right now, it is what it is. I have burners that work fine in Premiere Elements on
Windows 7 and 8.1 64 bit and they are not on the list.
Please let us know if any questions on the above or need clarification.
Thank you.
ATR
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