Premier Elements 10 install/uninstall problems (including upgrades)
Unfortunately, Premier elements 10.0 has several installer bugs as it relates to machines wiht previous versions of Premier Elements installed.
1. It doesn't upgrade the old version of Premier Elements. Doesn't notice. Doesn't tell you. Doesn't warn up of the upcoming problems.
2. If you later choose to uninstall the older version of PE, then that PE corrupts the install of PE 10. Just for starters, the premier element (prel) files are no longer associated with Premier Elements.
3. If you then choose to re-install or do a "repair" install of PE 10...you can't. Adobe doesn't have that. 5 years after its possible. Do you have to completely uninstall PE 10 and then reinstall it.
I am having a horrible first day experience with Premier elements 10.
Helo Install_Guru. I believe you misread my post. I never said in my post that you couldn't launch PE10. Instead here are the repro steps and behaviors:
setup:
Lenovo T61 laptop w/ T7700 core 2 duo, 8gb ram, 300gb hd
Windows 7 Ultimate x64 sp1 with all current windows updates
Microsoft Security Essentials
Premier Elements 8.0 (with the incremental PE8 update installated)
repro
purchase PE10 upgrade from the Adobe online store and download the two files (exe and 7z) using the alternate method
Run the exe. After it decompresses, check to allow it to launch the installer
Proceed to have PE10 installed in US-English. Provide the serial number when prompted.
Reboot if needed
Verify that PE10 runs. It did successfully for me.
Using control panel, uninstall PE8. Choose for it to uninstalled dependent software
Reboot if needed
Try to open a premier elements project file
result:
Fail. Windows has no association for the file and prompts you to search the internet
expected:
PE10 to open the project
Continued repro:
9. Go to windows control panel to repair the install
10. Select PE10. Click uninstall/change
Result:
Prompts me to uninstall PE10.
expected:
Have a selection to repair or uninstall the install. Repairs are a technology available for many years now. Also helps customers when they don't have the install media nearby.
Continued repro:
11. Run the setup via the 2 files downloaded from the Adobe store.
12. Select to launch the setup
Result
Prompts me to uninstall PE10
Expected:
Have a selection to repair or uninstall. Sometimes vendors can have more options using the install media, yet there is still only the uninstall option.
Continued repro:
13. Choose to uninstall PE10. Note, that the deregister text in the uninstall is vague as it applies to this repro case of re-installing
14. reboot if needed
15. Using original two files from adobe store, start the setup
16. Run the setup via the 2 files downloaded from the Adobe store.
17. Select to launch the setup
18. Proceed to have PE10 installed in US-English. Provide the serial number when prompted.
19. Reboot if needed
20. Verify that PE10 runs. It did successfully for me.
Notes:
The customer (me) was never prompted to read the README file. In fact, it is rather hard to know one even exists. You have to manually open the folder created on your desktop (by the 2 file decomp process) and within it open the readme folder and with it find the filename that you can understand. In short, a user will never read the README file because they are not prompted during the setup. Instead, the Adobe Store 2 file setup process guides me with the steps to not read me by the default of Launch Setup, hiding it two folders down on the desktop, etc.
The README file has a section on Compatibility with other versions of PE. Hurrah! However, the content in that section is poor. Sad.
The README file says, "You can have previous versions of Adobe Premiere Elements installed on your computer, but do not run them simultaneously." When I read this, it implies that if I somehow installed PE10 on my computer while a previous one was installed, then I can never ("do not run them simltaneously") use that previous again or something bad happens. If this is true, then don't allow PE10 to install while a previousl version is installed. Halt the PE installer giving that reason. However, if that README note means that I can run PE10 and PE8 (for example) on the same computer but I just can't have both processes open and running at the same time, then the README file needs to be more explicit in the warning. As it is not, it is too vague. Be explicit and generous with your wording.
The README file has no warnings of what happens when PE8 (for example) is uninstalled after PE10 was installed. If this is not a tested or supported scenario, then write that in your README file. If it is tested and supported, then you have the bug I documented above in the repro.
In step 3 of the repro above, I strongly suggest you detect any previous install of PE and warn the user. Allow the user to see the README file *right then* so they can make an informed choice. Tell the user that there are uninstall problems and that they will need to fix it up or do the 30+ minute uninstall/install procedure I had to do.
I hope that this can provide you some insight.
--Dale
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CS1 Install/Uninstall Problems ?
I can't uninstall CS1, nor can can I reinstall Photoshop from CS1, which is presently not installed. My OS is Windows Vista Home Premium. I am out of warranty and Adobe will not provide suppport. I have read all I can find about FLEXnet licensing suspecting there is a connection. When I try to either install or uninstall CS1, I get an error message from Microsoft saying that "Adobe CS1 installer has stopped working". There is no other information unless I open the Adobe File folder for Photoshop from CS1 that I saved to my desktop. I can initiate the install procedure from that folder, but when prompted for the original product serial number a message states that the serial number I have provided is invalid. I have talked with Adobe however, and their records indicate that I have a valid serial number.
I have gone to "Services" using the administrative tools in the control panel and tried setting FLEXnet Licensing on manual, then on automatic, and finally disabling it temporarily. I have gone to the Start Up menu on the desktop and entered "msconfig" in the search box and gone to services where FLEXnet was at first "stopped" and is now "running".
On some forums there are recommendations to first copy and save FLEXnet to another area of the hard drive, then delete it altogether from its original location, and then uninstall ALL Adobe software in the computer before reinstalling everything. Other contributors strongly caution the removal of FLEXnet, and some users have complained of ongoing problems after deleting FLEXnet. Firstly, I'm not sure I can figure out how to copy and save FLEXnet to another drive, and secondly I'm afraid of the possible results. Even if I can accomplish those tasks I don't know if that procedure will then allow me to either uninstall the portion of CS1 still in my computer, or reinstall the Photoshop that presently won't install. By the way, all the CS1 programs that remain in my computer are operational. Photoshop is the only missing component.
I am not well versed in technology, and much that I read in the forums is only partially comprehensible to me. If you have the patience and knowledge to help me unravel this mess I would love your help. Thanks. HarrisonThank you Bob. It was very nice of you to write. I have been using CS1 with Vista since Vista came out. I'm aware that compatibility is considered a significant issue. Fortunately, I never had any problems until now, although I would have replaced CS1 with a more recent and compatible version if money were not part of the equation for me.
Adobe told me that if I bought the CS5 they would help me straighten out any issues now caused by the CS1, but otherwise they would not help. I did not think to ask if Adobe has designed CS5 to be compatible with Vista, but I will. I may buy the more recent version out of necessity, but it does not seem unreasonable to me that Adobe should help someone with a valid serial and registration number access their software regardless of warranties. The problem at hand seems to be a glitch in the licensing application provided by FLEXnet that I presume protects Adobe from unauthorized use of their products. I am wondering how much this situation actually has to do with system compatibility, given that I have been using the software for roughly two years with Vista, or whether it is simply that Adobe's FLEXnet licensing shield can work against legitimate users under certain circumstances. Adobe did not mention FLEXnet to me, but I would like to know one way or the other if FLEXnet is at the core of the problem.
Thank you again Bob for writing. I may wipe my OS clean and reload everything. I suspect the CS1 might work then, but I do realize that CS1 is old by technological standards, in spite of the fact that I would gladly continue to use it. I am among those people that find the cost of keeping current very difficult, and I find it exasperating that so many products and services become obsolete very rapidly when considering their relative cost. Have a nice weekend.
Best Regards,
Harrison
Original Message -
From: BobLevine <[email protected]>
To: Alec Howard <[email protected]>
Sent: Sat, Jun 12, 2010 4:09 pm
Subject: CS1 Install/Uninstall Problems ?
The original CS is completely unsupported under Vista or Win 7 and now that CS5
s out, you're out of the upgrade loop. I wish I had something positive to tell
ou but I don't.
ob -
Premier Elements 7 uninstalled itself
Premier Elements 7 uninstalled itself and corrupted some print drivers and a few things in the process. (DON'T UNDERSTAND WHY, EITHER????) When I access the installation logs, etc. the license number field is blank as is every other field, so I cannot reinstall. Hense, I would have to pay full price for any other Adobe Photoshop program rather than the upgrade price, leading me consider shopping other systems, despite my misgivings about doing so.
PLEASE HELP!!!
Renee Turner
my email is the same
my phone is the same
my computer is the same
however: I've moved out into the middle of nowhere so my Internet access is currently thru a private secure WiFi hotspot. Could this trigger your system to think I had a bootlegged edition?? Obviously, my IP address will look weird to another computer.Do you still have access to your installation media? Have you checked your Adobe account at Adobe.com to see if you registered your product there?
-
Premier Elements install problem
Hi, I've downloaded Premier Elements but I can't work out how to initialise installation (just downloaded and installed Photoshop elements with no problems) I can access the zipped files but no idea what to do to get it to start the install as previously it did it automatically.... Any help would be very much appreciated!
Frances if the installer is not opening automatically then you will want to go to your User folder which contains the installation files and run the installer manually. By default the installation files are saved to your User folder. You were given the option to choose the location to download the files too. If you chose a different location then the download will be located in that location.
-
Premier Elements 9 operating problems
I am just getting around to using Premiere Elements 9. I installed it and Photshop Elements 9 at one time several months ago and have used Photshop Elements with no problems.
A. When I start Premiere Elements and get to the Welcome Screen. I select "New Project" after a short period the New Project Window pops up. I can not enter data into the window. If I close that window, and go to File, New, Project. The New Project window opens again with the Name box Highlighted with "New Project". I give it a new name after which nothing can be entered in the other boxes and "OK" can not be selected.
B. At this point, I uninstalled Premiere Elements then reinstalled it with my installation disk. It promps to shut down the computer after disk 1 whick I did. After rebooting the computer, I again went to the welcome screen of Premier Elements and select "New Project". The new project window opens with the Name Box Highlighted with "New Project". I give it a new name and I can now select "OK". The program now opens. A box appears indicatiing there is limited content and asks to install additonal content with the content disk after which I then inserted the disk 2. It asks to select "Yes" but I can not select it. Therefore the Content Installation Disk will not install at this point.
C. At this point, I close the program and then Installed the Premiere Elements Content Disk. I restart the program and at the "Welcome Screen" I select "New Project". The program responds exactly as in the paragraph A. shown above with no access to the program.
D. I again uninstalled and then reinstalled Premiere Elements. At the completetion of the installation of disk 1, instead of shutting down and rebooting. I now install the content from disk 2. I now reboot the computer and go to the Welcome Screen and select "New Project". The program responds exactly as in paragraph A. above with no access to the program.
I am at a loss to figure out how to get this program to work. For your information, I am using windows 7, 64-bit on a Dell XPS 8100 desktop computer.
Any help in this matter would be greatly appreciated.
Tom MitchellTom,
Welcome to the forum.
Take a look at this ARTICLE, which starts with a checklist to get PrE working best. It next goes into a lot of troubleshooting steps to tune up one's OS, and computer.
I would also look into your dispaly driver, i.e. the video card's driver. What make/model of video card do you have installed?
What is the installed video driver's number/date?
Have you gone to the Dell driver download page, to see what the latest driver is? If not, that would be my first step, and download and install that driver.
Good luck,
Hunt -
Photoshop elements & premier elements instalation
trying to install photoshop elements &premier elements on windows 7
error message (on both )
instalation progress has encounted an error whil installing shared technologies
please restart system and try again.
each time i get the same problem i installed the programs from adobe download
please help
peterrgstill have the same problem cannot keep downloading a program that will not install
here is the latest log
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 623.421 milliseconds (0.623421 seconds) DTR = 12.8324 KBPS (0.0125317 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is none
Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
[ 5092] Wed Nov 28 10:30:05 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 744] Wed Nov 28 10:30:05 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 744] Wed Nov 28 10:30:06 2012 INFO
Extracting assets...
[ 744] Wed Nov 28 10:30:29 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 744] Wed Nov 28 10:30:42 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 744] Wed Nov 28 10:30:42 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 5092] Wed Nov 28 10:30:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
[ 5092] Wed Nov 28 10:30:50 2012 INFO
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 43010.1 milliseconds (43.0101 seconds) DTR = 49.5698 KBPS (0.048408 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Payload {0449467E-102A-4514-9F4D-91BCEE129390} cannot be installed due to dependent operation failure.
[ 5092] Wed Nov 28 10:30:50 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:50 2012 INFO
Skipping payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 as payload is not cached
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 2648] Wed Nov 28 10:30:50 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 2648] Wed Nov 28 10:30:51 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
[ 2648] Wed Nov 28 10:30:52 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
[ 2648] Wed Nov 28 10:30:52 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 5092] Wed Nov 28 10:30:52 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 2008.41 milliseconds (2.00841 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 as payload is not cached
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 as payload is not cached
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 as payload is not cached
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 as payload is not cached
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 5092] Wed Nov 28 10:30:54 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 5092] Wed Nov 28 10:30:54 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
DW050: - Adobe XMP Panels CS5: Install failed
DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
DW050: - Photoshop Camera Raw for Elements 11: Install failed
DW050: - PSE11 STI Installer: Install failed
DW050: - Adobe Player for Embedding 3.1: Install failed
DW050: - Camera Profiles Installer: Install failed
[ 5092] Wed Nov 28 10:30:54 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 57929.6 milliseconds (57.9296 seconds) DTR = 54.9632 KBPS (0.053675 MBPS)
-------------------------------------- Summary --------------------------------------
- 6 fatal error(s), 8 error(s), 5 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - PSE11 STI Installer: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 433.561 milliseconds (0.433561 seconds) DTR = 295.229 KBPS (0.28831 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is none
Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
[ 8164] Wed Nov 28 13:09:00 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 8164] Wed Nov 28 13:09:01 2012 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 1952] Wed Nov 28 13:09:01 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 1952] Wed Nov 28 13:09:16 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 1952] Wed Nov 28 13:09:28 2012 INFO
Completing installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 1952] Wed Nov 28 13:09:28 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 8164] Wed Nov 28 13:09:31 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 30019.2 milliseconds (30.0192 seconds) DTR = 8005.16 KBPS (7.81753 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Payload {0449467E-102A-4514-9F4D-91BCEE129390} cannot be installed due to dependent operation failure.
[ 8164] Wed Nov 28 13:09:31 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:31 2012 INFO
Skipping payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 as payload is not cached
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 1348] Wed Nov 28 13:09:31 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 1348] Wed Nov 28 13:09:32 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
[ 1348] Wed Nov 28 13:09:33 2012 INFO
Completing installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
[ 1348] Wed Nov 28 13:09:33 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 8164] Wed Nov 28 13:09:33 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 2012.28 milliseconds (2.01228 seconds) DTR = 198.779 KBPS (0.19412 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 as payload is not cached
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 as payload is not cached
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 as payload is not cached
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 as payload is not cached
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 8164] Wed Nov 28 13:09:35 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 8164] Wed Nov 28 13:09:35 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
DW050: - Adobe XMP Panels CS5: Install failed
DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
DW050: - Photoshop Camera Raw for Elements 11: Install failed
DW050: - PSE11 STI Installer: Install failed
DW050: - Adobe Player for Embedding 3.1: Install failed
DW050: - Camera Profiles Installer: Install failed
[ 8164] Wed Nov 28 13:09:35 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 39696.7 milliseconds (39.6967 seconds) DTR = 6143.69 KBPS (5.99969 MBPS)
-------------------------------------- Summary --------------------------------------
- 6 fatal error(s), 8 error(s), 5 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - PSE11 STI Installer: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 400.566 milliseconds (0.400566 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is none
Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
[ 7712] Wed Nov 28 14:33:08 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 3032] Wed Nov 28 14:33:08 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 3032] Wed Nov 28 14:33:23 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 3032] Wed Nov 28 14:33:32 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 3032] Wed Nov 28 14:33:32 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 7712] Wed Nov 28 14:33:37 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 29012.5 milliseconds (29.0125 seconds) DTR = 72.6583 KBPS (0.0709553 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Payload {0449467E-102A-4514-9F4D-91BCEE129390} cannot be installed due to dependent operation failure.
[ 7712] Wed Nov 28 14:33:37 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:37 2012 INFO
Skipping payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 as payload is not cached
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 4148] Wed Nov 28 14:33:37 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 4148] Wed Nov 28 14:33:38 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
[ 4148] Wed Nov 28 14:33:39 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
[ 4148] Wed Nov 28 14:33:39 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 7712] Wed Nov 28 14:33:39 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 2008.7 milliseconds (2.0087 seconds) DTR = 3.98268 KBPS (0.00388934 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 as payload is not cached
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 as payload is not cached
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 as payload is not cached
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 as payload is not cached
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 7712] Wed Nov 28 14:33:41 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 7712] Wed Nov 28 14:33:41 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
DW050: - Adobe XMP Panels CS5: Install failed
DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
DW050: - Photoshop Camera Raw for Elements 11: Install failed
DW050: - PSE11 STI Installer: Install failed
DW050: - Adobe Player for Embedding 3.1: Install failed
DW050: - Camera Profiles Installer: Install failed
[ 7712] Wed Nov 28 14:33:41 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>& -
Adobe Premier Element 8 installation problem
We recently upgraded our computer from Windows Vista 32-bit to Windows 7 64-bit. In order to do this we had to reinstall the whole OS and we lost all of our applications. We have a license for Adobe Photoshop Elements 8 and Adobe Premiere Elements 8. We were successful at installing Adobe Photoshop Elements 8, but when we tried to install the Adobe Premiere Elements 8, it gave us the following error: "Either Adobe Premiere Elements 8.0 is not installed on the system or has corrupted. So please install Adobe Premier Elements 8.0 and then retry.". It appears as though the installer thinks it should be performing an upgade. Any ideas?
Could be a simple compatibility issue. not sure if PSE/PPE 8 is even qualified for Win 7. Try to run the installer in one of the compatibility modes.
Mylenium -
How do I stop Photoshop Premier Elements repeatedly uninstalling itself?
Having got elements & Premier Elements 11 and fed in the Activation Codes Premier Elements insists on uninstalling itself after a few days. i've uninstalled both and reinstalled them but the problem reappears. Successful ideas on how I make it go away would be soooooo welcome
At a rough guess there is something in the Windows registry that is causing PE to be being treated as a trial copyCould be your Windows System Restore trying to "protect" your start menu... Perhaps check that.
Mylenium -
Premier Elements 8 Audio Problem
I just got a new Dell laptop last week that came with the Adobe Photoshop Elements 8 and Premier Elements 8 bundle pre-installed. I’ve never worked with Premier Elements before and thought I’d try my luck with it yesterday. I edited several movie clips that were taken with my Sony camera in MP4 format, joined the clips into one movie with transitions between them, and rendered the finished product in .mpg format.
The video plays fine in all programs, but the audio is a different story. It is silent in Windows Media Player and Real Player, yet plays well in Windows Media Center and Windows Movie Maker. It also plays on my Dell PC in Windows Media Player (the same program that silences it on my Dell laptop).
I'm a senior citizen and have worked a little bit with Windows Movie Maker but that is all - nothing more intricate than that program. I’d like to burn my new movie file to DVD but would first like to know what is causing the audio problem. I'm hoping it's something simple and that this aged brain can understand the "fix". Any suggestions?
Thank you for any help you can offer me.
AnneHello Hunt, and thank you for helping me.
Yes, you have described the problem correctly. In PrElements, all was
well with video and audio - and still is OK in two of the video players I have
on this new laptop. However, there is no audio in the other two programs
- but only on this Dell laptop in Windows Media Player. There IS audio in
Windows Media Player on my Dell PC. That's what really confuses me.
Yes, the original file from the camera was mp4 and was exported as mpg
(MPEG). I don't remember the settings I used; I think the only thing I
changed was a quality setting. Is there a way of going back and looking at the
original settings to jot down what they were?
I think that the free version of Real Player has improved over the years
and has a few more "goodies" now than it did in previous editions. For one,
I was able to capture an internet video in its entirety last year, and
very easily. I wanted this video (a show trailer) for a slideshow I was
creating and couldn't figure out how to get it with any other application.
That's the main reason I installed Real Player last week on this new laptop -
"just in case" I want to do this again.
I will take your advice and look into the two free players...
And, in response to your second post, WMM has given me a good start but,
unless I'm missing something, it does not have the capability of burning a
DVD. I will check out the resources link and the Training Series that you
describe, and thank you so much for your help!
Cordially,
Anne
In a message dated 7/1/2011 11:23:58 A.M. Eastern Daylight Time,
[email protected] writes:
Anne,
Welcome to the forum.
Just to make sure that I am following you, I will restate what I think you
are experiencing, and then please correct me. Along the way will be a few
questions too.
You have created a Project in PrElements, and have Imported Video (with
Audio) into the PrE Project. The files from your Sony are in MP4 format.
In PrE you have your Audio, correct?
You have then Exported/Shared that Project to an AV file as an MPEG. Do
you recall the settings chosen for that MPEG?
That Exported/Shared file plays with Audio in some players, but in others
it only plays the Video, but not the Audio. Is that correct?
Knowing the settings used to create that MPEG file might explain why some
player software does a good job, where other players have an issue.
This is an aside comment - I find that WMP, especially the later versions,
is not a good choice for a player. It seems that MicroSooft has done as
much as possible to strip it of most capabilities. Instead, I recommend two
free players,
http://gofree.com/download/Video/Media-Players/vlcmediaplayer.php?gclid=CLW6soS44KkCFQoBbA odO3L2Xg and
http://mpc-hc.sourceforge.net/. Both are excellent, and will play files, that some other players struggle
with. Again, both are free. Because all players are not created equal, I
just go with what works. If you were distributing these files to a client,
that was locked into WMP, especially the newer versions, then addressing the
issue would be worth the detective work. If that was the case, then I
would explore Exporting/Sharing to WMV format, rather than the MPEG.
I have not used RealPlayer in about a decade. I found it to be nearly
useless then, and rather ill-behaved. I will not let it near my computers,
though it has possibly been improved over the years. If you have any RealMedia,
MediaPlayer Classic HC, can be modified with a free plug-in, to allow
that. If you do not have RealMedia files (usually designated by .RM), then I
would not worry about taht. Only install what you need, when you need it. I
would just ignore RealPlayer, since it is installed.
Good luck, and hope that this was helpful. Let us know a bit more about
the MPEG settings, please.
Hunt -
Adobe Premier Elements 9 setup problem
Hello.
I recently purchased a Dell Inspiron 15R special edition laptop, and was provided with a copy of Adobe Premier Elements 9. However, whenever I attempt to use PRE, it asks me to select my country/region.
Normally, this would not be an issue, but the country/region selector drop down menu is completely blank and does not change when I click on it.
Is there a way I could fix this problem?
Thank you.Interesting - I had a similar issue with Elements 10. I was told by Adobe Support to:
Uninstall Elements 10.
Change the date on my Mac to 11/01/11.
Reinstall Elements 10.
It worked! -
Adobe premier elements 11 Downloading problem
I have perchased Adobe photoshop elements 11 ,and have instaled it easily. I couldn't download Adobe premier elements 11 though. Can anyone help Please? Thank you.
Double click the red and white icon on your desktop if you have the Adobe Download Assistant.
Select video from the products section then browse to find and download Premiere Elements. You will get the option to purchase or try free for 30 days.
Click to view -
Install/Uninstall Problems - CS3
Hello there,
Recently I moved from CS2 to CS3 and installed CS3 successfully. But the next day it started throwing me some error [Don't remember the exact error] and hence I tried to uninstall CS3 to re-installed it again. But I'm not able to uninstalled it.
Then I just run setup.exe and it started throwing me below error.
"You can only install one Adobe product at a time. Please complete the other installation before attempting to install Adobe Photoshop CS3."
Note : I'm not installing any other Adobe product at all.
If anyone please help me to sort out this that would be a big HELP.
Regards,
Vishal N.Try rebooting the machine and retry.
Restart Windows in a modified mode | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html
Try unintalling CS3 using its uninstaller and then run the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
May i know the exact version of your OS and which CS3 suite or application are you trying to install/uninstall.
An error screeshot would help. -
Upgrade/install/uninstall problems, error messages etc.
After upgrading to version 7 everything seemed to be fine for a while then out of the blue I got this message:
Error writing to file C:\Program Files\iTunes\iTunes.Resources\ko.lproj\iPodHelpchm. Verify that you have access to that directory
I am an admin on this computer, hadn't made any changes lately.
After some searching online, I tried uninstalling... iTunes uninstalled but Quicktime is still causing problems. I get similar error messages (2330) when trying to uninstall quicktime.
Now I can't get either to reinstall or uninstall!
I'm really frustrated, version 6 worked great for me.
I get this error message when trying to delete the iTunes and quicktime folders from Program Files: "Data Error (cyclic redundancy check)"
The programs appear uninstalled except these folders cannot be deleted. I have opened the folders and deleted everything inside that I could delete without receiving the same error message... but I'm still left with files on my computer and still cannot reinstall the latest iTunes/quicktime properly.
This seems to be the step that is preventing any of the previously suggested fixes for my iTunes problems on this forum from working.
I've been watching and waiting on a fix for this for months. I finally switched to an iTunes alternative for windows users, but I do miss my iTunes. I used to shop the iTunes store frequently but after this I don't know... I'm ready to give up!
Does anyone have any new insight on this???
Dell Inspiron 5100 Windows XP
Dell Inspiron 5100 Windows XP
Dell Inspiron 5100 Windows XPthank you kindly for the detailed information.
Error writing to file C:\Program Files\iTunes\iTunes.Resources\ko.lproj\iPodHelpchm. Verify that you have access to that directory
2330s citing language resource folders (you seem to be having trouble with one of the Korean ones) are typically caused by damaged files, or disk damage in the area of those files. i'd lean towards the disk damage possibility given the "Cyclic redundancy check" message.
so first let's try running a chkdsk over your C drive. see:
How to perform disk error checking in Windows XP
does the chkdsk find/repair any damage? if so, do you still get the 2330 next time you try an install? -
Install/Uninstall problem... IE?
I'm having a problem upgrading my current version of the Flash player. I went to the live chat and they sent me here. I get thru all the "run" boxes, then a black/grey installation box comes up. Installation begins, then it tells me I need to close Internet Explorer (which I do) and then hit "Retry"... nothing happens... the installation never starts again and the screen stays the same. I've done this probably 5 times now with the same results. I thought maybe if I uninstalled the old version first, that might help, but, the same thing happens during the uninstall process. Everything was working fine yesterday morning, except Pogo games wouldn't load. I went thru all the troubleshooting, and one of them was to update your Flash player and here I am. Help Please!!
I'm running Windows 7: 64 bit
Internet Explorer 8: It doesn't show how many bits... it just says "Cipher strength 256 bits"
Flash version: 10,2,153,1
I really hope someone can help me!!
Thanks!Thank you for all the information you provided; this really helps to provide a solution for you. Let's try a clean installation:
download the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html and save it to disk;
download the EXE installer for Internet Explorer from http://www.adobe.com/products/flashplayer/fp_distribution3.html and save it to disk;
close all Internet Explorer windows, then run the downloaded uninstaller;
restart Windows;
open Windows Explorer and go to C:\Windows\syswow64\Macromed\Flash - delete any remaining files in there;
now run the downloaded installer.
Now open Internet Explorer and go to http://www.adobe.com/software/flash/about/ - can you see the Flash animation (rotating red 'f')?
Any problems during the uninstall/install process?
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