Premier elements 10 missing codec

I cannot open files from an earlier version of Premier elements saved to an external hard drive. I get the error message 'file not supported or codec not installed'.
What can I do?

Hi,
Thanks for that. I will put the version 3 on my machine again. If i do that will i be able to open the files and re save them for version 10?
Sent from my iPad
Brian Clamp

Similar Messages

Photoshop Elements and Premier Elements missing in control panel.

I installed both Photoshop Elements-4 & Premier Elements-4 and used Photoshop Elements-4 for a couple of years. I then upgraded the photo portion by installing Photoshop Elements-6. Three questions:
1. Was Photoshop Elements-4 automatically uninstalled when I installed Photoshop Elements-6?
2. I deleted the Photoshop Elements-4 icon from my desktop. Is this okay to do since I no longer use Photoshop Elements-4?
3. No Photoshop Programs appear in the control panel. (I was looking there to see if both Versions 4 and 6 were listed.) Where are these located? How do I place the program back on the list? Do I need to?

1. Was Photoshop Elements-4 automatically uninstalled when I installed Photoshop Elements-6?
No. Installing a new version of PSE doesn't interfere with an old one.
2. I deleted the Photoshop Elements-4 icon from my desktop. Is this okay to do since I no longer use Photoshop Elements-4?
Yes.
3. No Photoshop Programs appear in the control panel. (I was looking there to see if both Versions 4 and 6 were listed.) Where are these located? How do I place the program back on the list? Do I need to?
Do you mean PSE 4 and 6 don't appear in Control Panel > Add Or Remove Programs (XP) or Control Panel > Programs And Features (Vista)? If they don't appear, then part of your Windows registry has likely been corrupted. However, there's no reason to worry about not being able to uninstall PSE 4 unless you really, really need the relatively small amount of disk space (about 400 MB).

Premier elements 13 codec issue

When I try to play a video I get the error, "The selected file cannot be played because your system does not have the required compresser/decompresser(codec) installed." How can I get it to work?

moziator
Preliminary Findings....
I have download your .m2ts file to my Windows 7 64 bit computer, and my Elements Organizer findings are the following
Elements Organizer 13 - to be tested tomorrow.
Elements Organizer 12 - good video and audio playback in Elements Organizer 12 player.
Elements Organizer 11 - good video and audio playback in Elements Organizer 11 player.
Elements Organizer 10 - good video and audio playback in Elements Organizer 10 player.
And, no problems were found with the playback of video and audio if this file was just imported (Add Media/Files and Folders) into the Premiere Elements Editor of these versions.
It was another story for this file and Elements Organizer on Windows 8.1 64 bit.
Elements Organizer 13 - to be tested tomorrow.
Elements Organizer 12, 11, and 10...no play back of video and audio - message was system does not have installed compressor/decompressor (codec)
a. renaming of container unsuccessful - .m2ts replaced with .mp4 or .mov or .mpeg.
b. conversion to H.264.mp4 with HandBrake was partially successful
Elements Organizer 12 player played back video and audio for H. 264.mp4
Elements Organizer 11 player played back video and audio but with issues for H.264.mp4
Elements Organizer 10 player played back video and audio but with issues for H.264.mp4
However, when these seemingly flawed H.264.mp4 were sent from the Elements Organizer to Premiere Elements Editor, they played back from the
Timeline in the Edit mode monitor without any problems.
And, no problems were found with the playback of video and audio if this file was just imported (Add Media/Files and Folders) into the Premiere Elements Editor of these versions.
More tomorrow, targeting Elements Organizer 13. Comments to follow wrap up.
ATR

Codec Code Premier Elements 13 missing

I just buy the newest Version 13. Unfortunately I can not see Movies from older Version such as PE12. How can I get the missing Codec Code? Thanks for any help

Many Thanks for your support. I download the new version of QuickTime and it works now, happy!
Thanks again
Placi
Von: A.T. Romano
Gesendet: Samstag, 1. November 2014 17:13
An: Placi Simonet
Betreff: Codec Code Premier Elements 13 missing
Codec Code Premier Elements 13 missing
created by A.T. Romano <https://forums.adobe.com/people/A.T.+Romano> in Premiere Elements - View the full discussion <https://forums.adobe.com/message/6889785#6889785>

I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!

jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR

Can I add a Tivo codec to Premier Elements?

I have Premier Elements 11, on a Windows 7 (64 bit) machine. I also have Tivo Roamio, with their transfer software which will copy shows from the Tivo box onto my computer hard drive. I have recorded some movies I want to share with my kids when they come home from college this summer (one-time viewing, strictly private, in-home only). The video transfers show up as FILENAME.Tivo files; if I want, I can convert those into mpg files, via software by Pavtube. However, some shows will not convert completely; and, if I could avoid a time-consuming (and possibly lossy; not sure about that) conversion step, that would be nice.
So, the question becomes, can I install some codec into Premier Elements, that will allow it to recognize and handle filename.Tivo files?
If anyone can tell me where to find that kind of codec, and give me the basics of a step-by-step installation, to get the codec into a location where the Premier software can find and use it, that would be very appreciated.

Another quick update -
I've been trying the ctivo software, and have not seen any advantages over the combination of "Tivo Desktop" to transfer the files, followed by Pavtube to convert them into other formats that Premier can handle. Both software types seem to fail on the exact same files, and the 12 minute mark is a common, almost thematic failure point. Neither one provides any indication (at least, none that I can find) of why, and/or what went wrong, or whether I can do anything to fix it. Each time I have I tried one or more additional attempt, I have always gotten the same result.
ctivo provides a yellowish "Failed" color and message on its progress bar, with no other info.
Pavtube doesn't, and I have to check each converted file, to see if it's a good file. On occasion, the converted file size is only a small fraction of the expected number, and I'll know it's bad without checking further. More commonly, I have to check the final seconds of any file, to see if it still has a good picture. If any file conversion fails at some point, the entire screen shifts into static gobbledy-****, and I have never seen any converted file shift back to a good signal after a failure point like that.
I'm going to start looking into posts and threads at videohelp.com, to see if anyone there can help.

The .prel files will not load into premiere elements 13 and says that there is a missing codec. This is a school's site llicense that we've used for more thatn a month.

The .prel files will not load into premiere elements 13 and says that there is a missing codec. This is a school's site llicense that we've used in our lab for more than a month.

GPPNeil
Premiere Elements 13 on Windows 8.1 (assumed 64 bit).
First..
1. Have you updated from 13 to the 13.1 Update using an opened project's Help Menu/Update. If not, please do so.
2. Do the problems exist if you disable the antivirus and firewall(s)?
3. Are you running the program as Administrator? Do you have the latest version of QuickTime installed on your computer?
4. Have you refreshed the Online Services using Premiere Elements Editor Edit Menu/Preferences/Web Sharing?
5. Have you updated the Adobe Application Manager?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6.Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card?
7. Lots more we could go through such as deleting the Adobe Premiere Elements Prefs file and, if necessary, the whole
13.0 Folder in which it exists.
But, I think that you have enough things going on here to warrant an uninstall, free ccleaner run through (regular cleaner and registry cleaner parts) and then reinstall with the antivirus and firewall(s) disabled.
CCleaner - PC Optimization and Cleaning - Free Download
If the problems persist after all that then we will adjust to additional troubleshooting maneuvers.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

When I try to install file 1 of 2 for premier elements 9 I get an error. The file archive archive part is missing.

When I try to install file 1 of 2 for premier elements 9 I get an error. The file archive archive part is missing.
Can anyone help?

Sharky101
From where are you downloading these Premiere Elements 9 installation files....Adobe direct or from another web site?
Please start again. If you did not already, turn off the antivirus and firewall(s) before starting with File 1 and then File 2.
File 1 should be the Adobe Application Manager or its counterpart (.exe file), and File 2 should be the program (.7z file).
If you have not tried it already, consider the following link from which to obtain your installation files for 9.
http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
These are tryout files into which you insert your purchased serial number during installation in order to make the files your copy.
Please remember - after the install of Premiere Elements 9, download and install the 9.0.1 Update
for Windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
for Mac
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4930
Please let us know if you are OK with the above information.
Thank you.
ATR

Missing Premier Elements 10 .exe file on Adobe site

I am reinstalling Premier Elements 10 on a new PC and the .exe file appears to be missing on the Adobe download page.
Any ideas on how to install would be great!
Regards,
Chris

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 10:
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

Adobe Elements 13 and Adobe Premier Elements 13 will not extract after dowloading as a pop-up advises that the archive file is missing.

Please send to me an installation CD or DVD for I wasted enough time attempted to install Elements 13 and premier Elements 13.
My operating system is windows 7 Ultimate and I have not had any problems installing Adobe Elements 8 thru 12 from CD or DVD.
My order number is ADO15608863

This is a user forum; we cannot send you anything.
My suggestion: download the offline installers from http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html - place all four files into the same folder, then run the downloaded installers.
Make sure you follow the Very Important Instructions on that page.

Adobe Premier Elements 13 Missing VBR 2 Pass

I recently just got Adobe Premier Elements 13, I've used Elements 11 and 12 prior.
In the past versions I am able to select VBR 2-Pass rendering export for H.264 videos. Now, however, in this new version I only have the option of CBR or VBR, 1 Pass.
This is under AVCHD of course, selecting MP4, and customizing settings. I can input the bitrate I want, I can change the profile to High and 5.1, but no matter what I do there are only 2 radio buttons, either CBR or VBR, 1 Pass. There is no option for 2-pass VBR like there was in Premier Elements 12. I'd hate to have to downgrade to get VBR2 support.
Thanks

BrentJustice
Thanks for the reply.
I do not believe the following will be a quick answer route, but you could consider filing one of those Adobe Feature Request Bug Report Forms.
Adobe - Feature Request/Bug Report Form
For all intents and purposes, the Adobe Premiere Elements Forum is a user to user forum. However, when a new version of the program is released and at other
undefined times, an Adobe presence is noted in the form of posts from people identifying themselves as Adobe Staff or PRE_help. There have been several
of these appearances since September 24, 2014, release date of version 13 until now. Hopefully one of them will see this VBR, 2 Pass matter and offer some
insights on its apparent disappearance from many of the Advanced export settings. I am still wondering about the 2 options in the save dialog for the customized preset.
Neither seem usable. So, I leave the options unchecked. This latter matter applies to version 12 and 13.
Lots to explore and learn.
Best wishes
ATR

I have download photoshop elements 12 / premier elements 12 / Adobe is missing have to download all parts, ask to look for an app in the store what does it mean ?

Hi,
I have brought the Adobe software photoshop elements 12 / premier elements 12 wish i have download the trials
having problems please advice.
Regards.

download both files 1 of 2 and 2 of 2 for each program.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

AVI files loaded in Premier Elements 7 only show audio and not video.

I am a new user of Premier Elements 7 and am having problems getting the video into a new project I set up. I have 6 AVI v1.0 clips that play both audio and video in Windows 7, but when I set up a project and import them, I only get the audio side and not the video side. I can drag the audio to the timeline and can play the audio just fine. But it is missing the video. I must be doing something wrong, but am new enough that I don't know where to turn.
I have been reading the forums and taking tutorials, so I think I know the steps to import a video into PRE7. I've tried many things, but still no video. I downloaded GSpot and found that my files have video H264 (H.264/MPEG-4 AVC) and audio oxooo2 (ADPCM). The codecs seem to be installed on my Windows 7 computer.
Can someone point me in the right direction on what to do next. I'm a computer professional with 50 years of experience, so am no dummy, but am new to PRE7. Thanks in advance.

I found a mini-CD that came with the product. When I loaded it on my computer, one of the options was to install a device driver. I did this and now I can see the video in PRE7. So, I think this solves my problem.
I applaud the mfgr. of the Insignia. This is the way that it should be with ALL cameras, that do not use a miniDV tape, or precise CODEC, that is mainstream. All too often, the mfgrs. tweak an existing CODEC, and just leave the customer hanging, trying to find a way to edit the footage. A couple of major mfgrs. come immediately to my mind.
Others, who use CODEC's, like Xvid, that is so heavily compressed, that even converting it to an editable format/CODEC results in such horrible footage, that no one would ever be satisfied with the finished product.
<Soapbox Mode Off>
Glad that you are now up and editing. For my education, what does G-Spot say about the CODEC in the Insignia footage? At least next time that I encounter it, I can say - "look in the box, and install the driver to get the CODEC."
Thanks for reporting,
Hunt

Slideshow in Elements 13 won't import to Premier Elements to burn DVD

I created a slideshow in Elements 13 and tried to create a DVD of it. When it went to import to Premier Elements, I got an error message that the file couldn't be imported because I lacked the required codec . I am working on an iMac 14, OS X 10.9.5. How do I find/download the "missing" codec (I purchased this bundle specifically in order to do this!!)?

OK I think the problem is probably related to the platform swap and you may need your account re-set. Only Adobe staff can do that. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number and previous case number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

Unable to load project (prel file) into Premier Elements 7.0

just installed 7.0 ..when attempting to load a project (slide show for play back on a DVD) created in Elements 3.0 .. get error that "The project could not be loaded, it may be damaged or contain outdated elements" .. I have no problem loading the same project in Elements 3.0. Also seems specific to this file, an other project create under 3.0 appears to load with out error. I should point out that the project that will not load was created in Elements 5.0 and exported over to Premier Element 3.0 to create a playable DVD .. the file that will load was created in Premier Elements 3.0 (not sure if that is significant but more information is better then less) .. any thoughts / suggestions would be appreciated ..thanks

"The project could not be loaded, it may be damaged or contain outdated elements"
Unfortunately, the last part of that error says it all. Something is used, that no longer is in PE7, or has been changed significantly. Could be an Effect, a Transition (though those usually just disappear, and the file still Imports - PrPro gives a warning, and tells you which Transition is missing, and the TimeCode of where it was used), or something else.
If you have PE3, you can do two things:
1.) finish the edit there and Export to your delivery format
2.) Export a DV-AVI file and bring THAT into PE7
Neither is quite as good as being able to Import the .PREL and work on it in PE7, but those are about the only choices that I see. Now, if you have any clue as to what the Effect (whatever) is, that's causing the problem, you *might* be able to open a COPY of the .PREL in WordPad, search for that Effect, eliminate reference to it, and then Save as a .PREL. That might be a lot of work, and might well destroy that COPY of the file - that's why you work on a COPY.
Good luck,
Hunt

Premier elements 10 missing codec

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