Premier elements 11 install stops/fails
I have installed PSE 11 OK, but PRE 11 install fails at the "Configuring Windows Installer" phase. There is no error message; the install just seems to stop.
There is no log file.
I'm running Windows 8 64-bit. PSE 9 and PRE 9 are still both OK, and so is Lightroom 4.3
I have downloaded the the installer twice, with the same results and tried rebooting between install attempts.
What to do?
Thanks.
Yes, I agree that it looks like an windows installer problem, but I have to
suspect that the issue is being triggered by something Adobe specific.
After all, the PSE11 install ran fine, but the PRE11 install attempted
immediately after it failed. Not a lot of time for anything to happen in
between. And I have installed other software since (MSI based, I’m sure),
so this does point to it being an Adobe issue.
I did what you suggested with renaming the installshiled directory, but it
had no effect. The install just ‘died’ at the same point – just after the
dialogue box headed “Preparing to Install” and the status “configuring
windows installer”. There is still no error message.
I’ve taken a look for the log files you mentioned before, but it would
appear that they were not modified at all by the installation attempt (the
‘date last modified’ is from several days ago).
Should a new “Installshield” folder have been created? It has not been.
FYI, the old Installshild folder contained only one folder tree:
Instalshield/Driver/9/Intel 32 all created on 18/12/2012. Surprisingly the
Intel 32 folder contains a small number of files, with creation dates from
2003. Files include IDriver.exe and iGDIcnv.dll
Looking at my system through Task Manager, it would appear that, after each
attempted installed, a copy of msiexec.exe (windows installed) is left in a
“suspended” state. The msiserver service is in a “stopped” state.
I have also tried another apparently common remedy to install problems: I
have cleared the registry key “PendingFileRenameOperations”. Again, no
apparent effect on the PRE11 Install.
What next, please?
And do I need to re-instate the Installshield directory?
Thank you
Ian Addison
Similar Messages
-
Why has my Premier Elements 8 stopped working?
Hello,
I have been using Premier Elements 8 for a number of years as it suits my requirements exactly. I now find it will not let me open any previous projects or create a new one, I get a message boxes saying either;
or
And then it does nothing.
I appreciate I am using an older version of Elements, as we are now up to Elements 13, but as I said earlier it suits me fine and does what I want. I just want to carry on using a product I have paid for and am perfectly happy with.
I have resorted to this owing to not being able to find a simple direct email address for Adobe. I am sure there are lots of Elements users out there who are very knowledgeable, friendly and willing to help but why can't I contact Adobe directly. It's their product, why do I have to complain in public - Hey, Guys at Adobe I would have liked to have kept it between us.
Many thanks in anticipation of any advice offered and apologies for sounding a little bit angry. Thanks.melvyn hughes
This is not Adobe. Rather user to user. Visitors here like yourself. Classically, Adobe offers support for the latest version/purchased/registered. That is the way it is and has been.
Lots of troubleshooting paths to follow, but first the typical drill that I give Premiere Elements 8 users.
1. What computer operating system is your Premiere Elements 8 running on?
2. Are you running the program as the 8.0.1 Update?
3. Do you have the automatic background rendering and autoanalyzer disabled?
4. Does the problem exist with and without the antivirus and firewall(s) disabled?
5. Do you have QuickTime latest version installed on your computer with Premiere Elements 8.0/8.0.1?
6. Are you running the program from a User Account with Administrative Privileges?
Let us try the classical approaches and get more drastic, if necessary, as we proceed.
1. Delete the Adobe Premiere Elements Prefs file and, if that does not work, then delete the whole 8.0 Folder in which it exists
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
8.0
and in the 8.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 8.0 Folder
in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active
so that you can see the complete path cited.
2. If problem still exists,
a. Deactivate the program using an opened project's Help Menu/Deactivate. Close out of there.
b. Uninstall the program the usual Control Panel way.
c. Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of any leftovers from incomplete uninstalls reinstalls.
CCleaner - PC Optimization and Cleaning - Free Download
d. Install the 8.0.1 Update
Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 8.0.1 update
3. If all else fails, create a new User Account with Administrative Privileges and install and run Premiere Elements 8.0/8.0.1 there.
We will be watching for your results.
ATR -
Photoshop elements & premier elements instalation
trying to install photoshop elements &premier elements on windows 7
error message (on both )
instalation progress has encounted an error whil installing shared technologies
please restart system and try again.
each time i get the same problem i installed the programs from adobe download
please help
peterrgstill have the same problem cannot keep downloading a program that will not install
here is the latest log
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 623.421 milliseconds (0.623421 seconds) DTR = 12.8324 KBPS (0.0125317 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is none
Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
[ 5092] Wed Nov 28 10:30:05 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 744] Wed Nov 28 10:30:05 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 744] Wed Nov 28 10:30:06 2012 INFO
Extracting assets...
[ 744] Wed Nov 28 10:30:29 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 744] Wed Nov 28 10:30:42 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 744] Wed Nov 28 10:30:42 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 5092] Wed Nov 28 10:30:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
[ 5092] Wed Nov 28 10:30:50 2012 INFO
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 43010.1 milliseconds (43.0101 seconds) DTR = 49.5698 KBPS (0.048408 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Payload {0449467E-102A-4514-9F4D-91BCEE129390} cannot be installed due to dependent operation failure.
[ 5092] Wed Nov 28 10:30:50 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:50 2012 INFO
Skipping payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 as payload is not cached
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 2648] Wed Nov 28 10:30:50 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 2648] Wed Nov 28 10:30:51 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
[ 2648] Wed Nov 28 10:30:52 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
[ 2648] Wed Nov 28 10:30:52 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 5092] Wed Nov 28 10:30:52 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 2008.41 milliseconds (2.00841 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 as payload is not cached
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 as payload is not cached
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 as payload is not cached
[ 5092] Wed Nov 28 10:30:52 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 5092] Wed Nov 28 10:30:52 2012 INFO
Skipping payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 as payload is not cached
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 5092] Wed Nov 28 10:30:54 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 5092] Wed Nov 28 10:30:54 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
DW050: - Adobe XMP Panels CS5: Install failed
DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
DW050: - Photoshop Camera Raw for Elements 11: Install failed
DW050: - PSE11 STI Installer: Install failed
DW050: - Adobe Player for Embedding 3.1: Install failed
DW050: - Camera Profiles Installer: Install failed
[ 5092] Wed Nov 28 10:30:54 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 57929.6 milliseconds (57.9296 seconds) DTR = 54.9632 KBPS (0.053675 MBPS)
-------------------------------------- Summary --------------------------------------
- 6 fatal error(s), 8 error(s), 5 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - PSE11 STI Installer: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 433.561 milliseconds (0.433561 seconds) DTR = 295.229 KBPS (0.28831 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is none
Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
[ 8164] Wed Nov 28 13:09:00 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
[ 8164] Wed Nov 28 13:09:01 2012 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 1952] Wed Nov 28 13:09:01 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 1952] Wed Nov 28 13:09:16 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 1952] Wed Nov 28 13:09:28 2012 INFO
Completing installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 1952] Wed Nov 28 13:09:28 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 8164] Wed Nov 28 13:09:31 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 30019.2 milliseconds (30.0192 seconds) DTR = 8005.16 KBPS (7.81753 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Payload {0449467E-102A-4514-9F4D-91BCEE129390} cannot be installed due to dependent operation failure.
[ 8164] Wed Nov 28 13:09:31 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:31 2012 INFO
Skipping payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 as payload is not cached
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 1348] Wed Nov 28 13:09:31 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 1348] Wed Nov 28 13:09:32 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
[ 1348] Wed Nov 28 13:09:33 2012 INFO
Completing installation for payload at C:\Users\peter\Downloads\PhotoshopElements_11_LS15\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
[ 1348] Wed Nov 28 13:09:33 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 8164] Wed Nov 28 13:09:33 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 2012.28 milliseconds (2.01228 seconds) DTR = 198.779 KBPS (0.19412 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 as payload is not cached
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 as payload is not cached
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 as payload is not cached
[ 8164] Wed Nov 28 13:09:33 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 8164] Wed Nov 28 13:09:33 2012 INFO
Skipping payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 as payload is not cached
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 8164] Wed Nov 28 13:09:35 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 8164] Wed Nov 28 13:09:35 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
DW050: - Adobe XMP Panels CS5: Install failed
DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
DW050: - Photoshop Camera Raw for Elements 11: Install failed
DW050: - PSE11 STI Installer: Install failed
DW050: - Adobe Player for Embedding 3.1: Install failed
DW050: - Camera Profiles Installer: Install failed
[ 8164] Wed Nov 28 13:09:35 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 39696.7 milliseconds (39.6967 seconds) DTR = 6143.69 KBPS (5.99969 MBPS)
-------------------------------------- Summary --------------------------------------
- 6 fatal error(s), 8 error(s), 5 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - PSE11 STI Installer: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 400.566 milliseconds (0.400566 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is none
Payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
[ 7712] Wed Nov 28 14:33:08 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 3032] Wed Nov 28 14:33:08 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 3032] Wed Nov 28 14:33:23 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 3032] Wed Nov 28 14:33:32 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 3032] Wed Nov 28 14:33:32 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 7712] Wed Nov 28 14:33:37 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 29012.5 milliseconds (29.0125 seconds) DTR = 72.6583 KBPS (0.0709553 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Payload {0449467E-102A-4514-9F4D-91BCEE129390} cannot be installed due to dependent operation failure.
[ 7712] Wed Nov 28 14:33:37 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:37 2012 INFO
Skipping payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 as payload is not cached
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 4148] Wed Nov 28 14:33:37 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 4148] Wed Nov 28 14:33:38 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
[ 4148] Wed Nov 28 14:33:39 2012 INFO
Completing installation for payload at C:\Users\peter\Desktop\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
[ 4148] Wed Nov 28 14:33:39 2012 FATAL
DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DWA\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF057: Cannot set file attributes to normal for file C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 7712] Wed Nov 28 14:33:39 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 2008.7 milliseconds (2.0087 seconds) DTR = 3.98268 KBPS (0.00388934 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 as payload is not cached
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 as payload is not cached
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 as payload is not cached
[ 7712] Wed Nov 28 14:33:39 2012 WARN
DW036: Payload cannot be installed due to dependent operation failure
[ 7712] Wed Nov 28 14:33:39 2012 INFO
Skipping payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 as payload is not cached
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 7712] Wed Nov 28 14:33:41 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 7712] Wed Nov 28 14:33:41 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All: Install failed
DW050: - Adobe XMP Panels CS5: Install failed
DW050: - Photoshop Camera Raw for Elements 11 (64 bit): Install failed
DW050: - Photoshop Camera Raw for Elements 11: Install failed
DW050: - PSE11 STI Installer: Install failed
DW050: - Adobe Player for Embedding 3.1: Install failed
DW050: - Camera Profiles Installer: Install failed
[ 7712] Wed Nov 28 14:33:41 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>& -
Premier Elements install problem
Hi, I've downloaded Premier Elements but I can't work out how to initialise installation (just downloaded and installed Photoshop elements with no problems) I can access the zipped files but no idea what to do to get it to start the install as previously it did it automatically.... Any help would be very much appreciated!
Frances if the installer is not opening automatically then you will want to go to your User folder which contains the installation files and run the installer manually. By default the installation files are saved to your User folder. You were given the option to choose the location to download the files too. If you chose a different location then the download will be located in that location.
-
Why does Premier elements keep stopping working?
Premier elements keeps shutting down with a message saying that it has stopped working and will find asolution to the problem on line but it never connects with anything nor does it provide any answers.
Garth,
What has happened is that recently, some camera mfgrs. have broken from long-established "standards," regarding their video output. We see more of this with less-expensive stills cameras, that also shoot video.
For decades, the standards for SD (Standard Definition) Video has been:
NTSC:
720 x 480 Standard 4:3 with a PAR (Pixel Aspect Ratio) of 0.9 (pixels are taller, than wide).
720 x 480 Widescreen 16:9 with a PAR of 1.2 (pixels are wider, than tall).
PAL:
720 x 576 Standard 4:3 with a PAR of 1.06 (pixels are wider, than tall, but not by much).
720 x 576 Widescreen 16:9 with a PAR of 1.422 (pixels are wider, than tall).
768 x 576 Square Pixel w/ a PAR of 1.00
With Stills, which usually use Square Pixels, the size of 640 x 480 works fine, but with Video, the cameras used non-square pixles, in the appropriate PAR. Camera mfgrs. got lazy, and just decided on their own, that they would not bother creating Video with rectangular pixels, like the video standards, and just use the 640 x 480 w/ PAR of 1.0.
Now, PrE 10 was coded, before this became so popular. It is also built around video standards, with output, such as DVD-Video the main focus.
If enough camera mfgrs. have begun producing cameras, that create video at the 640 x 480 w/ PAR = 1.0, then I feel that Adobe will include that Project Preset, and maybe as soon as PrE 11, due out in a few months.
PrPro handles such things differently, in that it offers a Custom Project/Sequence Preset, which allows the user to match the Project/Sequence to odd footage in most attributes. However, PrE does not offer such, and only addresses more standard formats. I have filed Feature Requests for that Custom Preset for about 5 years now, but so far, no-go. As PrPro costs about 6x what PrE does, there WILL be some differences between the two programs, and so far, this is one of them.
We will just have to wait and see what is introduced in the future - though by then, camera mfgrs. might go off on another tangent, and decide to use some other format and PAR for their cameras. Who knows?
Some users have had success at hacking PrE's Presets, to accommodate other formats (several such hacked Presets are listed in the Tips & Tricks sub-forum, with links to that work), but I have not seen one for 640 x 480 PAR = 1.0.
If one does mind either a bit of Scaling, and cropping of the Video Frame, or a little bit of distortion, they can use that footage in a Standard Preset, and just adjust it a little.
Good luck, and I hope that this explains why Adobe has not caught up to this deviation from the standards.
Hunt -
Adobe Premier Elements 9 stopped working randomly, Please help!
Just recently when I try to open my Adobe Premier Elements 9 and an error message keeps popping up that says "We have detected an incompatible display driver, please update. HD Graphics 4400 3.0.0 - Build 10.18.10.3977." I went and updated the driver but every time I try to open Premier the pop up keeps popping up and when Premier does open, the video tracks on my timeline will not show on the play back screen so it makes editing impossible.
I have had this same Adobe Premier Elements 9 since 2011 and had no problems until about a few days ago.If you are on Windows, it is VERY likely that a Windows update has changed something
Display driver & Baddriver http://forums.adobe.com/thread/1370916?tstart=0 may help
If you are on Windows, do you have dual graphics?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2 -
Adobe Premier Elements 12 Installation fail at Shared Technologies
Install continually fairls at shared technologies installation.. use of adobe support adviser did not find any issues... installed in bundle with photoshop elements and neither editing software works but the organizer works...any ideas? Oh and all installation attempts with adobe application manager fail almost instantly too! On windows 7 64 bit
Twizzler360
That shared technologies issue has a long history with variable fixes. What works for some does not for another. It hits various versions of Premiere Elements and different computer operating systems.
This long thread will get you an idea of the history and home remedies.
http://forums.adobe.com/message/4950564
What worked for me was installation disc with an external DVD burner and USB 3 computer port for Photoshop Elements 10/Premiere Elements 10 and Photoshop Elements 11/Premiere Elements 11 on Windows 8 64 bit.
You can review the different approaches. But, I suspect that the key is to keep trying. Deactivate (if you got that far), uninstall, ccleaner run through, reinstall. Just when you are about ready to give up, it installs. (very non technical view).
Please let us know the outcome.
Thanks.
ATR -
I just purchased the elements 12 combon (Photoshop and Premier). Photoshop installed fine. Premier dies. It displays a command line options dialog. I can't run the setups deeper in the folder structure. Any suggestions?
The program works best (I think must have) using an account with Administrator settings... some problems require another step
Run as Administrator http://forums.adobe.com/thread/969395 (Encore AND Premiere)
>HP ProBook
From your description, that notebook has dual graphics, which can cause MAJOR problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575 -
Playback in Premier Elements 12 stops after one second
The play button will only play one second in more than one project, more than one video type. This is a recent development (related to an update perhaps) as it was working last time I used it a couple of weeks ago.
How about some more information?
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed? -
Premier Elements 11 stopped capturing
Hi,
I have been successfully capturing HDV from my Canon HV20 for a number of years.
It now shows tape as being captured, but the end result is an MPEG file of 564 bytes (5 attempts). There is also a 'Stop Motion Capture' file (empty).
I have not changed my capture settings, so find this baffling and frustrating!
Assistance would be gratefuly received.
MichaelMichael
First, there is no need for you to be working from Premiere Pro documents to troubleshoot a Premiere Elements project, no matter what the similarities or differences between programs.
The following is the Adobe document for Premiere Elements Capture.
http://help.adobe.com/fr_FR/premiereelements/using/WS5CDA0F91-60F1-4b79-ABF6-E9E75F498DB2. html#WS2AF26FB5-4C63-4c46-9DB3-7249558F6528
Next, I suspect I know the problem that you are now in when you went to troubleshoot with an alternative firewire route.
I do not think that you are working in Windows Movie Maker (sometimes seen as Windows Live Movie Maker). Because of this "dvr-ms" product that you have, I think that you detoured into the Windows Media Center. You do not want that. Please confirm whether or not that is the case.
Let me backup a bit...
If you are not already....open Premiere Elements 11 to the Expert Workspace. Go to File Menu/New/Project and Change Settings. In the Change Settings area, for DV data capture, set the project preset for NTSC DV Standard or Widescreen (whichever reflects the source); for HDV data capture, set the project preset for NTSC HDV HDV 1080i30 (whatever reflects the source). Before you leave that area, be sure to put a check mark next to "Force Selected Project Setting on This Project" in the last dialog that you see there (new project dialog).
Then...
If you are trying to do HDV data capture firewire into Premiere Elements 11 Windows 7 64 bit Capture Window, before you start the Capture, select Add Media/HDV Capture?
If you are trying to do DV data capture firewire into Premiere Elements 11 Windows 7 64 bit Capture Window, before you start the Caputre, select Add Media/DV Capture?
We will try to get you details on programs other than Premiere Elements 11 for your troubleshooting cross checking. But, the information requested above will help us to customize the reply to your specific situation.
Please review and consider.
Thank you.
ATR -
Premier Elements 10 install/uninstall problems (including upgrades)
Unfortunately, Premier elements 10.0 has several installer bugs as it relates to machines wiht previous versions of Premier Elements installed.
1. It doesn't upgrade the old version of Premier Elements. Doesn't notice. Doesn't tell you. Doesn't warn up of the upcoming problems.
2. If you later choose to uninstall the older version of PE, then that PE corrupts the install of PE 10. Just for starters, the premier element (prel) files are no longer associated with Premier Elements.
3. If you then choose to re-install or do a "repair" install of PE 10...you can't. Adobe doesn't have that. 5 years after its possible. Do you have to completely uninstall PE 10 and then reinstall it.
I am having a horrible first day experience with Premier elements 10.Helo Install_Guru. I believe you misread my post. I never said in my post that you couldn't launch PE10. Instead here are the repro steps and behaviors:
setup:
Lenovo T61 laptop w/ T7700 core 2 duo, 8gb ram, 300gb hd
Windows 7 Ultimate x64 sp1 with all current windows updates
Microsoft Security Essentials
Premier Elements 8.0 (with the incremental PE8 update installated)
repro
purchase PE10 upgrade from the Adobe online store and download the two files (exe and 7z) using the alternate method
Run the exe. After it decompresses, check to allow it to launch the installer
Proceed to have PE10 installed in US-English. Provide the serial number when prompted.
Reboot if needed
Verify that PE10 runs. It did successfully for me.
Using control panel, uninstall PE8. Choose for it to uninstalled dependent software
Reboot if needed
Try to open a premier elements project file
result:
Fail. Windows has no association for the file and prompts you to search the internet
expected:
PE10 to open the project
Continued repro:
9. Go to windows control panel to repair the install
10. Select PE10. Click uninstall/change
Result:
Prompts me to uninstall PE10.
expected:
Have a selection to repair or uninstall the install. Repairs are a technology available for many years now. Also helps customers when they don't have the install media nearby.
Continued repro:
11. Run the setup via the 2 files downloaded from the Adobe store.
12. Select to launch the setup
Result
Prompts me to uninstall PE10
Expected:
Have a selection to repair or uninstall. Sometimes vendors can have more options using the install media, yet there is still only the uninstall option.
Continued repro:
13. Choose to uninstall PE10. Note, that the deregister text in the uninstall is vague as it applies to this repro case of re-installing
14. reboot if needed
15. Using original two files from adobe store, start the setup
16. Run the setup via the 2 files downloaded from the Adobe store.
17. Select to launch the setup
18. Proceed to have PE10 installed in US-English. Provide the serial number when prompted.
19. Reboot if needed
20. Verify that PE10 runs. It did successfully for me.
Notes:
The customer (me) was never prompted to read the README file. In fact, it is rather hard to know one even exists. You have to manually open the folder created on your desktop (by the 2 file decomp process) and within it open the readme folder and with it find the filename that you can understand. In short, a user will never read the README file because they are not prompted during the setup. Instead, the Adobe Store 2 file setup process guides me with the steps to not read me by the default of Launch Setup, hiding it two folders down on the desktop, etc.
The README file has a section on Compatibility with other versions of PE. Hurrah! However, the content in that section is poor. Sad.
The README file says, "You can have previous versions of Adobe Premiere Elements installed on your computer, but do not run them simultaneously." When I read this, it implies that if I somehow installed PE10 on my computer while a previous one was installed, then I can never ("do not run them simltaneously") use that previous again or something bad happens. If this is true, then don't allow PE10 to install while a previousl version is installed. Halt the PE installer giving that reason. However, if that README note means that I can run PE10 and PE8 (for example) on the same computer but I just can't have both processes open and running at the same time, then the README file needs to be more explicit in the warning. As it is not, it is too vague. Be explicit and generous with your wording.
The README file has no warnings of what happens when PE8 (for example) is uninstalled after PE10 was installed. If this is not a tested or supported scenario, then write that in your README file. If it is tested and supported, then you have the bug I documented above in the repro.
In step 3 of the repro above, I strongly suggest you detect any previous install of PE and warn the user. Allow the user to see the README file *right then* so they can make an informed choice. Tell the user that there are uninstall problems and that they will need to fix it up or do the 30+ minute uninstall/install procedure I had to do.
I hope that this can provide you some insight.
--Dale -
Premier elements 13 will not install, thinks I run Vista when I actually have Windows 7
Help?
The last window where you have to click the install button, bottom right, was greyed out. An error message said the install wouldn't run as it said I was running Vista.
I'm using Windows 7 Service Pack 1.
However, I did a restart on my laptop and clicked set up. Everything was fine. Premier Elements installed without a hitch. By this time it was nearly midnight and I forgot to go back in here and say so.
Thanks, Jeff. -
Premier Elements 4.0 Crashes when sharing to DVD
I have PE4.0 running on a 32-bit Dell XPS-420 with Vista. It crashes every time I attempt to burn a DVD with "Premier Elements has stopped working...." message. Here's what I know about the issue:
1. I recently installed SP1 for Vista. I was always able to write DVDs before, but since I haven't done it for a while, I can't tell if the SP1 install had an effect on the problem.
2. All my other applications (Windows Media Player, Magix Movie Editor, Roxio Creator 10, etc.) are able to access and write to DVDs just fine
3. All other features of PE4.0 seem to work just fine.
Any suggestions?Roxio could be the issue. Try uninstalling it. Also see this thread, even some of the files the uninstall leaves behind can cause problems:
http://www.adobeforums.com/webx/.3bc42ca8/3 -
hello i have ps elements 9 and im trying to update it so that i can open and edit my raw images but it says that some updates failed to install like 9.0.3 camera raw 6.5 and premier elements 9.0.1
Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
Installed new Premier Elements 12 and dymamiclinkmanager has stopped working
The Sw does not start at all I get several error messages:
Installed new Premier Elements 12 and dymamiclinkmanager has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: dynamiclinkmanager.exe
Application Version: 6.0.0.0
Application Timestamp: 523cc6d3
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.1
Fault Module Timestamp: 4d5f0c22
Exception Code: 40000015
Exception Offset: 0008d6fd
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1035
and after those a Message:
Adobe Premier Elements 12 has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 523cd4d5
Fault Module Name: dvamarshal.dll
Fault Module Version: 11.0.0.0
Fault Module Timestamp: 523cc62d
Exception Code: c0000005
Exception Offset: 0000000000034961
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1035
So did I purchase piece of crap, or what should I do to get the SW working?
Br
-HFirst, note that this is a user-to-user forum. If you want to contact Adobe, you'll need to call or write them on their main site.
That said, as the note says at the top of the forum, you're going to have to provide us a lot more information if you want us to help you. "Stopped working" doesn't tell us much. Does this mean that it was working in the past but then stopped? What stopped? What did it do that it's not doing now? What were you doing when it stopped? Was it when you were adding video to your project, for instance?
What operating system are you using? If Windows, have you manually gone to Windows Update and made sure you've got the non-critical updates, which don't download automatically to your system? Have you ensured you have the latest version of Quicktime, per the program's requirements?
How fast is your processor, how much RAM do you have and how much free, clean, defragmented space is on your hard drive?
What model of camcorder is your video coming from and what format and resolution is it? Did you use Premiere Elements to get the video from your camcorder to your Premiere Elements project?
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