Premier elements 12 in windows 8

I install photoshop elementes 12 and premier elements 12 with windows 8. Photoshop works fine but, premier does not open and shows: Incompatible dispaly driver, update driver. I updated all the drivers with W/8 and still have the problem. Can you help?
Thanks

Do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
I'm not 100% sure of the location for version 12, but the link below talks about a file that needs to be deleted
Display driver & Baddriver http://forums.adobe.com/thread/1370916?tstart=0

Similar Messages

I am running Premier Elements 11 with Windows 8.1. The font size is so small Elements is unusable.

I am running Premier Elements 11 with Windows 8.1. The font size is so small Elements is unusable. Is there a fix or workaround for this problem? My computer is Dell XPS13.

lloyddawes
Thanks for the reply.
Sorry that the display is not better. You are correct - in Windows 8.1 64 bit
Control Panel
Appearance and Personalization
Display
the choices are 100% and 125%.
There are some user "Custom Sizing Options" and other under that. But, if you have all the settings maximized, it would seem that you have
the best viewing situation for your particular setup.
I do not see the opportunity for improving your situation in this matter moving to Premiere Elements 12/12.1 or 13/13.1.
Any questions or need clarification, please do not hesitate to ask.
ATR

Premier Elements 8 and Windows Media Output

Hello,
I recently bought a new computer (Win 7 64 bit) to replace my old PC (Vista 32 Bit). On my old PC I had Premier Elements 7, but got Premier Elements 8 for the new PC. I like to create Windows Media files as output so I can watch the videos from my XBox 360. But I noticed that the output from PE8 takes takes up much less of the screen than the output from PE7. In other words, when I play the WMV file (on either my computer or the XBox), there is a large black border around the video. When running a WMV file from PE7, the video takes up the entire screen area.
As an experiment, I imported about a 10 second clip from my video camera. I then created a video in WMV from both PCs using the exact same settings (HD 1080i 30 - I went to the advanced settings and made sure every setting was the same). And the results were consistent. The video from PE7 took up the entire screen (in Windows Media Player), while the PE8 output had a significant border around it (I tried playing each file on both PCs and got the same results).
It's much nicer when watching the videos on my HD TV from the XBox if the videos take up the entire screen rather than taking up a much smaller portion of the screen. Any ideas on how to get the output the same would be appreciated. Thanks!

I unchecked the setting on the clip and it resolved the issue! I found the setting under Edit, Preferences, General, Default Scale to Frame Size (no longer the last setting). It looks like for existing projects I'll have to go and set this on a clip by clip basis (which some have a ton of individual clips). Hopefully on new projects it will import it correctly.
Thanks for the answers!

Problem with .mov file type in premier elements 10 on windows 7

My canaon power shot elph movie uses .mov (apple file) which I sent to PE10. When I try to play it in PE10 only audio plays, there is no sink between audio and video. If I move the marker under the vidio the vidio will follow the mark playing. I am on window 7 pc. Any ideas? There is a audo vidil link in CLIP, but if is not hi-lited so I can activate it. I want to do some editing and then burn a DVD to play on my TV. Help!!!!

ri-olson
There is an epidemic of display issues targeting specifically Premiere Elements 10 users whose computer use a NVIDIA video card. For now, the answer is to roll back the video card driver version rather than to assure that you have the latest video card driver installed on your computer. Please check out the following thread in this regard and determine if any this applies to your situation.
http://forums.adobe.com/message/5836037
Once we rule this factor out, we can move on to other troubleshooting schemes.
What John T. Smith has asked is do you have the latest version of QuickTime installed on your computer with your Premiere Elements 10. If you do, the latest version is 7.7.4. You should be able to find confirming information on that in Help Menu/About QuickTime in the opened QuickTime. That is not a codec number. It is the version number (latest version) for the QuickTime program on which Premiere Elements is very dependent.
As for codec, in this case, the question being asked is what is the video compression in your file that has the .mov file extension. If you do not know and do not have access to a video properties reader (such as MediaInfo), perhaps we could get the needed information from the brand/model/settings information for the camera that was used to record the video.
Please review. We will be watching for your progress.
Thanks.
ATR

Trying to install adobe premier elements 12 on windows 8 computer. New computer doesnt have CD rom drive

Hello,
I'm having a bit of a problem. A few months ago, I purchased Adobe Premiere and today i decided to get a new computer to help me edit videos faster. Now I'm trying to add the old software to my new computer so that I can use it. Unfortunately, the computer that I have now doesn't have a CD Rom drive and since they've already updated the software to the new elements 13, I cant seem to find the link to re-install Elements 12. I NEED HELP ASAP. My first real gig is tomorrow. Thank you all for the help!
-Taylor Peterson

taylor_peterson92
I am not sure where John is coming from on his replies on this.
If you purchased Premiere Elements 12 from Adobe direct as an online download purchase, then you go to the adobe web site (http://www.adobe.com)
sign in, put "My Orders" in the Search field, and then follow the "My Orders" link to your program order where you should find an opportunity to download new files.
Alternatively, you can go to the following web site, download and install the Premiere Elements 12 tryout, and insert your purchased serial number into those files during installation.
Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
You need to read and carry out carefully the Note: Very Important Instructions at that web site so that you do not run into Access Denied messages.
Please let us know if you OK with the above details. If not, please do not hesitate to ask for clarification.
Thank you.
ATR

Premier Elements 12 - PC Windows 8.1 - plenty of disk space and RAM

I have been repeatedly getting the following error message when trying to burn a DVD. The error happens on a mix of different file sizes. Sometimes the system works correctly.
internal software error:\Vobulator\BlockPlanner\BlockPlanner.cpp,line 215
Can someone please point me in the direction of a fix?
Many thanks
Andrew

Hi
Thanks again and apologies for the delay in reply.
I use a Video Training DVD and therefore a link is not available.
I have found the tutorial helpful but did put a literal interpretation on the use of stop markers.
In Premier itself there is the selection : Stop Marker (for DVD only) – Returns to the Main Menu.
I assumed that the Stop Marker was needed to finish off the job and return to the Main Menu.
After what you told me that is not the case.
In one or two of my smaller sized videos the system did not object to the use of Stop Markers.
I was able to burn DVDs and that confused me.
On the Tutorial DVD the topic is covered in chapter 10 06 Creating a Movie Menu.
Kind regards
Andrew

Installing premier elements 3 on windows 7

I have installed this software on my laptop and every time I try to open it the whole system crashes. What is the least costly solution please?

Try right-clicking the program icon and selecting “Run As Administrator”
Alternatively try running in compatibility mode.
However like any old software it’s never going to give full functionality; e.g. no support for with Live Mail and h.264 output.

Premier Elements 11 Windows installer problems

I am having a problem installing Premier Elements 11on my Windows 8 (64 bit) Laptop. I purchased the Elements Combo pack and when I install Photoshop Elements it works flawlessly. However, when I attemp to install Premier Elements it asks me to choose my installation language then I get an unusual Windows Installer screen and it will not let me advance any further.
This is the Windows Installer screen that pops up after it tries to configure the installation process:
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
Have there been any reports of a faulty installer with Premier in the Boxed set? Photoshop installed so seamlessly it's odd that this is popping up.
Thanks in advance!!

Eitehr your Windows installer is damaged or you run without sufficient user privileges. Run Windows Update to repair the installer and make sure to run as admin. also turn off any security stuff temporarily.
Mylenium

Will Photoshop/Premier Elements 13 be compatible with a windows 10 upgrade?

I just purchased Photoshop/Premier Elements 13 with Windows 8.1 64 bit installed on a Dell XPS 8700 and intend to take advantage of the free Microsoft upgrade to Windows 10 when it is available. Will this bundle be compatible or did I just waste the cost for only a few months worth of usage?

markc
What computer operating system is your Premiere Elements 13/13.1 running on?
Assuming Windows 7, 8, or 8.1 64 bit, open the Elements Organizer 13/13.1 and select your media
for the Contact Sheet.
Go to File Menu/Print and set up the Print Dialog for Contact Sheet.
If you used Edit Menu/Add Caption beforehand, I can see how you can get
Date
Caption
Filename
under the Print dialog's "4" and even a page number if you have more than 1 page. But, I am not seeing
where you are going to get a title for each of the contact sheets.
Any questions or need clarification, please do not hesitate to ask.
You can get into the Elements Organizer 13/13.1 from the Welcome Screen or by clicking on the Organizer Tab
at the bottom of the Expert workspace in the Premiere Elements 13/13.1 Editor.
Please let us know if we have targeted your quesiton..
Thank you.
ATR

Adobe Premier Elements Video Editor will not open

I just installed version 12 of Adobe Premier Elements on my Windows 7 (64) system and am unable to open Video Editor. I receive a message that the display driver is not current and a newer version would make the program run more efficiently. After some time, the video editor stops trying to load. I have verified all windows updates are loaded and that I have the most current Quicktime version. I have also unloaded and reloaded Adobe Premier Elements but this issue continues to persist. Please assist.

blee3874
I suspect that this might be the immediate area to pursue
1. What is your video card's/chip's make and model?
AMD Radeon HD 8730M, Intel Graphics HD 4000
There have been discussions here about problems with Premiere Elements and a dual video card set up.
http://forums.adobe.com/message/5747654
What happens if you disable the Intel Graphics HD 4000 and just work with the AMD video card?
This is one of John T. Smith's and Hunt's favorite subjects. So we should be hearing from them soon. Meanwhile their presence can be felt in the link that I have referenced on this subject of dual video cards.
More later.
ATR

Unable to use Organiser in both Photoshop Elements and Premier Elements

I am unable to use Organizer in both Photoshop Elements and Premier Elements. An error message appears, "The catalog could not be opened. An internal program error occurred."
I have tried to repair the catalog, starting a new catalog, and reinstalled both programs, but the error persists.
I am using Elements and Premier Elements V12 on Windows 8.1.
Any help to get me going again would be appreciated.
Thanks
Colin

Hello
Thanks for the suggestion, but it didn't make any difference.
However, by trail and error I have found a 99% solution.
Right Click the Elements icon on Desktop.
Select Troubleshoot Compatibility.
Select Troubleshoot Program
Select a problem option (I used Other)
Select Windows Version (Windows 8 for me)
Select Test the Program
If it works, which it did in my case, Save the settings.
This seems to have resolved my problem, with the exception that I now get an extra screen when opening Elements to allow the program to make changes to my computer. I can live with that.
When I get time I will check whether there are any Adobe or Windows updates that will make this step unnecessary.
I hope this will help other people with the same problem.
Thanks for responding.
Colin

Adobe Premier Elements 7

How can I get a video off of adobe premier elements 7 into Windows Movie Maker?

ryley.dinsen
The following document will tell you about files supported by Windows Movie Maker
http://windows.microsoft.com/en-us/windows-live/movie-maker-file-types-faq
What do you have - Windows Live Movie Maker 2011 or Windows Movie Maker 2012
What computer operating system is your Premiere Elements 7 and Windows Movie Maker running on?
What are the properties of your video that is now in Premiere Elements 7 which you want to export to a file saved to the computer hard drive.
If you will supply me with those details, I can post export settings that you can use for export of the Premiere Elements 7 project.
How do you intend to export your file from Windows Movie Maker?
Looking forward to your follow up.
Thanks.
ATR

Premier Elements Video Degradation

The Background.
For the past three years, I've been dabbling in video projects and have learned to become pretty good at it (if I do say so myself). I own three Sony Handycams now (Model number DCR-DVD650) which record onto memory cards, not mini dvds. I've gotten so good at the videos that they are now earning an impressive, part time salary for me.
Here's the basic problem: I take the video using the HD setting (I want quality video, not quantity). When I important the video from the camera to my computer, they are .mpgs. I select the videos that I want and merely discard the 'wastes of time.'
When I attempt to add the 'raw video' (that's what I call them) to my Adobe Premier Elements project, a window pops up that says 'Unsupported Audio Rate in File.' So, I use the Sony PMB Video program (which came with the Camera) to convert the videos to .WMVs. Then, Adobe will happily accept them.
By the time I am done with the project, I render the video project to a .WMV and then post it on Youtube, Facebook, etc.
The Challenge
When I begin the project (at the point of the videos within the camera), I could not be happier with my work. By the time the videos make it through two conversions, a rendering and a YouTube filter, they lose 50% of their quality. So eventhough the video project is completed to my satisfaction, I often receive comments like, 'David, GREAT video! But when I maximize the video on YouTube/Facebook, it gets really grainy.' Other people comment - 'You make GREAT videos. Too bad you don't have a good enough camera.'
The Question.
How do I get the 'raw' video from the camera to the Premier Elements project without losing quality? I really want to take the crisp, vivid from inside the camera and insert it into the Premier Elements project as it is. What can I do to make this happen? Is there another software system I can purchase? Perhaps a trick from the backend of the video?
The Disclaimer.
Although I have vast experience taking video and my editing skills are worthy of bragging about, I probably do not have 1% of the techincal jargon embedded in my brain. Simple solutions, please.

Thanks to the both of you for your assistance. I won't like and pretend to understand everything that you are mentioning. I certainly have no ego to bruise in this department. I am the founder of a very large organization that began helping businesses in an attempt to get customers.
Version of Pre Elements
Two years ago, I purchased Pre Elements 1.0 off of Ebay for $25.00 and began learning the basics. Now, two years later, I have version 4.0 and recently purchased 7.0. I haven't downloaded 7.0 yet. There's so much to learn!
So now, local businesses are willing to pay me to continue making more videos for their businesses. Now, my value is beginning to outweigh my knowledge. Time to really learn this stuff (video making).
Barb O., by 'what type of project', what do you mean by that? I've reviewed the preferences section and I can't ascertain how the project is 'identified.'
Anyway, as I mentioned before, the videos (right out of the camera) are beautiful - crisp and clear. If I can learn how to take the 'raw' video and merely convert it so I can use it on Pre Elements, I can render the final product as a Mpeg and go from there.
Like I said earlier in this thread, everyone loves my videos but merely wishes that the end result was much 'crisper.'
Is there maybe another video making software system that is more 'forgiving' in terms of accepting raw video from the cameras?
And I want to say again.....thank you for your comments, assistance and advice.
David

I just bought photoshop and premier elements and I can not get it to run on Windows 8.1 Can anybody help?

I just bought Adobe photoshop and premier elements and although photoshop and organizer run premiere will not.
I have installed it twice with no errors and it still will not run.
OS Name
Microsoft Windows 8.1
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
CHARLIES_LAPTOP
System Manufacturer
Hewlett-Packard
System Model
HP ENVY 17 Notebook PC
System Type
x64-based PC
System SKU
G6U51UA#ABA
Processor
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde F.12, 8/18/2014
SMBIOS Version
2.8
Embedded Controller Version
77.38
BIOS Mode
UEFI
BaseBoard Manufacturer
Hewlett-Packard
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Charlies_Laptop\CHARLIES_LAPTOP\charl_000
Time Zone
Central Standard Time
Installed Physical Memory (RAM)
12.0 GB
Total Physical Memory
11.9 GB
Available Physical Memory
8.76 GB
Total Virtual Memory
23.9 GB
Available Virtual Memory
20.6 GB
Page File Space
12.0 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
No
Hyper-V - Data Execution Protection
Yes

really
Let us go through the usual drill on this...Premiere Elements 13 on Windows 8.1 (assumed 64 bit)
1. Are you running the program from a User Account with Administrative Privileges? Go to Local Disk C/Program Files/Adobe/Adobe Premiere Elements 13, find the Adobe Premiere Elements.exe file, right click it, select and apply Run As Administrator from the pop up menu that appears, and then double click that file to determine if you can open the program from it.
2. Does the problem issue exist with and without the antivirus and firewall(s) disabled?
3. Are you working with a pen and tablet device instead of a mouse?
4. How many video cards/graphics cards do you find under Device Manager/Display Adapters, what card name, driver date and up to date version number?
When you say it will not run...how far into the program do you get...
a. no further than the Welcome Screen and Video/New Project
b. other
If non of the above gets us anywhere, we may go for
a. deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 13.0 Folder in which it exists
and, if necessary, then
b. the uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled.
Details to follow if needed.
We will be watching for your results and then decide what next.
ATR

Install Adobe Premier Elements 9 results in Windows Installer window pop up

Installed Adobe Photoshop Elements 9 fine. When installing Adobe Premier Elements 9, the installation fails during 'Configuring Windows Installer' and a pop up window appears with the title 'Windows Installer'. What do I need to do to get this software installed?

You need at least 30GB (or better, 60GB) free defragmented space for PRE9 to work. Do you have this? You may have been on the borderline during install and your first project, so when you rendered your project, or restarted the machine, (possibly Windows creating a system restore point) your free space dropped below the limit.
Can you also confirm that you didn't install any new software between the saving and opening of your project.
Here are some general points you should work through to maximise your chances of success
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus realtime scanning.
And give us some information about your clip and hardware:
Use the GSpot Codec Information Utility to analyse the file and post screen image.
What project preset did you use?
Where did the clip come from?
How did you get it into PRE?
Post back here with the necessary information described here: Got a Problem? How to Get Started

Premier elements 12 in windows 8

Similar Messages

Maybe you are looking for