Premier Elements 12 organizer crashes with Lesson 01 video

I recently upgraded to Premier ELements 12 & Photoshop Elements 12. I purchased Classroom in a book for Premier Elements 12. I followed the instructions in the book to load Lesson 01, and now the organizer crashes every time I start it. I tried to rebbot my PC, then shut in down & restarted. Did not help. I have an I7 chip 2600 running at 3.4 gigs, 10 gigs of ram, 2 gigs of video ram, and 1.5 tb free on a 2 tb hard drive. Help!

Ted
Thanks.
Your Field Option Show Hidden Files, Folders, and Drives is in order.
The second screenshot shows your "System Information". It compares to what I have, exceptions include I have Windows 7 Professional SP2 64 bit, I have 8 GB installed RAM.
So, then I ask, "If you explore the Local Disk C" do you see something like what follows?
Do we agree as far as to get to Users in the list? Were do we differ after that so that you do not get to:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
12.0
Organizer
As said, what we are after, the psa.prf file, is in that Organizer Folder at the end of the path shown.
Knowing the details of just how far we both follow the same path may help us to decide why the difference and if there is any reason to suspect an incomplete install of some Elements Organizer components.
In the course of your Premiere Elements installation, did you ever encountered any Shared Technologies errors?
More later.
Looking forward to further exchange of information.
Thanks.
ATR

Similar Messages

Adobe Premier Elements 7- crash-when burning says" Please insert a blank disk" and already a disk in

I have a Adobe Premier Elements 7. I have had a lot of problems with it of crashing and not burning.. I just had my computer wiped out and installed everything back on like windows xp service pack 3..etc. First I have Windows XP service pack 3 with an Intel Core 2CPU ,6400 @213GHz, 2.13 GHz, 1.98 GB of RAM. When I went into disk menus premier elements 7 crashes... why is that??? also I tried to burn a DVD and does the progress of burniing and almost done burning WHILE there is a dvd in the drive and says"Please insert a blank disk and click ok to burning" why doe sit do that also? I just had adobe reinstalled and my computer wiped out? Please respond and help.. I am using this program as a business of video editing and nee this solved.

Along with Steve's questions, let's talk about the process of Burning a DVD-Video.
From PrE, which is doing the authoring of the DVD-Video, the first thing that happens is a quick check of the Project and the Menu Set chosen. This happens in an instant. Next, the program must Transcode the Timeline to MPEG-2 that is fully DVD-compliant. This takes some time and is a very intensive process, stressing the computer, and also heating things up greatly. This process will often cause a poorly ventilated, or poorly cooled computer to crash with either a reboot, or a BSOD (Blue Screen of Death). Every component, save for the video card, will be stressed like few other programs can do. PrE uses a 2-pass Transcode, where it goes through the entire Timeline, and maps out sections with high motion, or great detail. It builds a "script" on how to proceed, and then goes back at the Timeline with that script, but also still looking for ways to improve things. This is about 90% of the entire Burn Disc process. Nothing has yet to be burned. Instead, files are created in the Scratch Disk folders. Now, the program takes those newly created MPEG-2 files, the Menus, and all navigation such as Markers, and assembles them into another working folder, in the full DVD structure of VIDEO_TS folder with the IFO, BUP and VOB's. When this is done, the actual physical Burn starts. This is quite a ways into the total process. It is at this point, that the program looks at the burner and the blank media, and not before.
When the program cannot get the necessary info from the burner, or the blank media, it will throw an error message, similar to yours. Also, "SenseCode Errors" usually indicate a problem with the burner, or the media.
Now, let's address this last bit. Is the firmware for your burner up to date? If not, update/flash the firmware. This will be available from your burner mfgr's. Web site. Next, what brand of blank media are you using? Verbatim and Taiyo Yuden are the most recommended brands. Memorex, TDK, newer Ritek and all store brands should be avoided at all costs. Last, is your burner a fully-certified multi-drive? If so, it should be able to handle +R, or -R media. What type are you using, and are you sure that this is blank media, and not a disc that you have already burned, or even attempted to burn?
Hope that we can stop the crashes, and get you to burning.
Good luck,
Hunt

Unable to add a new Place in Version 13 of Premier Elements Organizer

Hi,
I am using the trial version of Premier Elements Organizer, which I am planning on purchasing if I can get this issue resolved. When I click on the "Add Places" button at the bottom of the screen AND when I click on the green plus button and "Add New Place" on the Places panel the program locks up and I receive the "Program Not Responding" message from Windows 8.1. I've clicked the "Wait for the program to respond" and have waited over 5 minutes and nothing happens.
This doesn't happen in the Photoshop Elements Organizer; however, all I need is the Organizer and Video Editing so I have switched to Premier Elements.
Thank you,
Andrea

Andrea417
Glad all seems to have worked out for you.
I was about to go into...
Photoshop Elements 13 and Premiere Elements 13 are standalone products that come with the Elements Organizer 13.
When they are on the same computer, they share the same Elements Organizer 13 catalog.
So your suggestion that you got different Elements Organizer 13 results depending on whether you started on the Photoshop
Elements 13 versus Premiere Elements 13 side of things was challenging.
Best wishes
ATR

Premier Elements 7 - confusion over mixing video formats

Hi
I have been using a DV camcorder (SD quality) for some time, originally recording in 4:3 format, and more recently in 16:9 format (as we bought a wide screen telly).
I have just treated myself to a new AVCHD Panasonic video recorder recording High Definition footage in 1080 16:9 PAL format onto an SD memory card.
I wanted to take all this footage and put it on my computer to edit it together and start making some films to keep for the future - on DVD for now, and at some point on Blue Ray. To this end I have just purchased Adobe Premier Element 7.0, with Photoshop Elements 7.0 bundled together.
My confusion is that it appears I can only use one format in a "project" as I need to define the parameters for the "project" in terms of SD vs HD and 4:3 vs 16:9. I was hoping to be able to store all of my footage of various quality definitions and screen ratils into a "library" (which I see is called "Organiser" in Adobe terms) on the hard disk, and then pick and choose from the "library" what to put into each "film project" as I make them, mixing formats as I wish. I realise that in this way, the output would itself switch from 3:4 to 16:9 etc on accasions as I switch scene to use a different format, and so may not appear to be the smoothest edit.... but I thought that would be my decision to do if I wanted it. Instead it appears I cannot mix a few minutes if 4:3 SD footage of my son as a baby, with more recent 16:9 1080 HD footage of him as a boy - which is a real shame as it is what I wanted to do....
Have I misunderstood, or am I right in thinking I am limited in this way?
Why can I mix still photos of any format with video , but not mix different formats of PAL video?
Many thanks

Thanks Paul
I have been having go, as you suggest, and as you said, I cannot edit my AVCHD footage in Scene mode as it has 5.1 audio (which I cannot change on the videocam) This is very disappointing as I really wanted the simplicity of the scene editing rather than timeline.... This is compounded by the fact that timeline editing seems even more complicated than normal as each new AVCHD clip I add is placed onto a different video track (not all on track 4 as you thought)- so it is real mess to work out on my screen.... Is this a bug, the way PRE treats 5.1 tracks - or is it just oversight and poor design? Do you think it might be addressed by Adobe?
Anyhow, thanks for explaining what is going on, as without your warning, I would have assumed that the PRE 7 sceneline feature was broken - you would have thought there would be some warning / documentation from Adobe about this, as effectively, a big feature is now unavailable to me as an AVCHD user - and the product claims to be compatible with AVCHD!
Would you be able to advise on a couple more of my "newbie" file format questions?
How do the settings work between setting the initial PROJECT format, and then choosing the various OUTPUT (sharing) settings. For example, if I want to edit a project using AVCHD clips only, and output it to DVD quality to watch on a PC or burn to DVD disk, do I get the same thing if I set the project setting to PAL AVCHD High Def 1080 5.1 and then the share setting to DVD quality output, as I would if I set the project settings to DV 48hz and the share setting to DVD quality output?
My ideal would be to retain the High Definition of the footage through the editing process and then be able to output to DVD quality now, but to be able to come back to the finished edited project in the future and choose to output it to Blueray when I have upgraded my TV and bought a blueray player. i.e. I am trying to make my filming and edited projects a bit futureproof....
Finally, I am just not up enough on all the different format lingos (Mpeg1, MPeg2, H.116 etc) to know what I should be choosing from the list for:
1) outputting edited footage to burn onto a DVD to be used on a DVD player
2) outputting edited footage to save onto a PC to view in the best possible quality on a PC
Do you know?
Many thanks

How can I select multiple people when filtering media using Photoshop Premier Elements Organizer 11?

I noticed that in using Photoshop Premier Elements Organizer V10, I was able to select more than a single person when filtering media. For example, I may want to find all of my photos that have me with my cousin, John as well as my friend Norm in them. With Photoshop Priemier Elements Organizer 11, I can only filter on a single person or filter on a group of individuals. Using a group does not always match the specific filter that I am looking for. Was this an oversight in the new version?
(By the way, this feature is also missing with "Places" as well... For example, I would like to be able to select Austria, Switzerland, and Germany media when adding an Event for my "Trip to the Alps". I can only select one country at a time.)
Any suggestions? Can we get this feature back?

Have you opened up the Filter menu, which opens along the top of the Organizer's Media Browser?
With it, you simply check the filters you want to apply, and the Media Browser will show you all media clips to which those filters applies.

Does Premier Elements allow me to record video streaming from the internet?

Does Premier Elements allow me to record video streaming from the internet? If so which version and how?

kc42k
Although Premiere Elements is not going to record streaming video from the Internet but there are other programs that can, you should consider the terms of service for the web site that is the source for the streaming video.
Online, there are very comprehensive articles on numerous programs that will do the recording.
But, even those articles point out that many of the Internet web sites that you target for their videos have terms of service that would legally prohibit the recording of streaming video from the named web sites, one example, YouTube, if no download button and depending on the terms of service.
Please consider. Any questions about the above, I can point you to the appropriate documentation on the matter.
Thank you.
ATR

Elements Organizer crashes after Start

Elements Organizer crashes after Start whith Errormessage
"Elements 12 Organizer funktioniert nicht mehr"
what can I do.

Hi bic49,
Hold down your Shift key while launching the Organizer. This would open up the Catalog Manager. Highlight your catalog at the bottom of the window, and choose "Repair" and then "Optimize".
If that doesn't solve it, from the Catalog Manager, try creating a new catalog.
If Organizer still fails to launch, try following steps –
For Win
Delete the Organizer preferences. (Organizer preferences are located at %appdata%/Adobe/Elements Organizer/11.0/Organizer). Delete the "status.dat" and "psa.prf" file from this folder.
Navigate to folder on your machine where application is installed. Right click "PhotoshopElementsOrganizer.exe" and run it as Administrator.
For Mac
Delete the Organizer preferences [Organizer preferences are located at //Users/[Your User Account]/Library/Preferences/]
Delete the file “com.Adobe.Elements Organizer.11.0.plist” from above location and relaunch the Organizer.
-Harshit yadav

Premier Elements 12 Crashing

Premier Elements 12 keeps crashing.
roblem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Adobe Premiere Elements.exe
Application Version:                           12.0.0.0
Application Timestamp:                     530bd1ca
Fault Module Name:                          MSVCR100.dll
Fault Module Version:                        10.0.40219.325
Fault Module Timestamp:                  4df2be1e
Exception Code:                                  c0000005
Exception Offset:                                00001ed7
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             2057
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Can anybody help
BJ

WhiteLeroy
Thanks for your recent posts detailing your TImeline issues. Because of the varied remedies and setbacks with which you are dealing with, let us recap for a moment about some basics so as not to take anything for granted.
Premiere Elements 12 on Windows 8.1 64 bit
1. What is the video card/graphics card that the computer uses and is it up to date according to the web site of the manufacturer of the card? Does you Device Manager/Display Adapters area show 1 or 2 cards?
2. Review your settings under Edit Menu/Preferences/Audio Hardware ASIO Settings.
3. Delete the Adobe Premiere Elements Prefs file, and, if necessary, the whole 12.0 Folder in which it exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
4. Do a ccleaner run through (regular cleaner and registry part)
https://www.piriform.com/ccleaner
5. Assure that you do not have pile up of preview files, conformed audio files, or conformed video files.
See Libraries\Documents\Adobe\Premiere Elements\12.0 and Adobe Premiere Elements Preview Files Folders (for preview files), Media Cache Files Folder (for conformed audio cfa and pek).
See Edit Menu/Preferences/Media and the Media Cache Database area Clean button.
6. Generally check Scratch Disks for location and free space at the location to which each is directed.
See Edit Menu/Preferences/Scratch Disks.
7. General question...how project specific have these issues become?
Please review and let us rule these factors in or out.
Thanks for the follow ups.
ATR

Premier Elements 10 crashed when I reset my monitor panel (Windows Restore Workspace). I cannot retrieve my saved work. Advice please?

Premier Elements 10 has crashed (again) Usually I follow the procedure and recover the work.
This time I cannot recover either the original or the Copy.
The crash happened when I tried to restore the monitor from a separate monitor.
I pressed Windows<Restore<Workspace and it crashed.
There is 5 gb of work sitting there which I cannot access.
Advice and help welcome, please.

Wivenhoe Bob
What computer operating system is your Premiere Elements 10 running on and does the computer use a NVIDIA GeForce video card/graphics card?
Please read the Announcement at the top of this forum on the Premiere Elements 10 NVIDIA Ge Force issue which forces the user to roll back the driver version to around May 2013 in order to work with Premiere Elements 10. For your convenience, the following is a copy/paste of that Announcement.
Announcement:Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are
experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of
troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained
workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video
card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as
far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013
in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this
regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver
roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
Do you run the program with the AutoSave feature On? If so, please check the Adobe Premiere Elements AutoSave Folder which should be (by default)
in Libraries/Documents/Adobe/Premiere Elements/10.0 Then right click the latest AutoSave for this crashed project and select Open With Adobe Premiere Elements 10.0.
Where do you save the project.prel for this project?
Can you go to that hard drive save location (probably LIbraries/Documents/Adobe/Premiere Elements/10.0), right click the project.prel file, and select
Open With Adobe Premiere Elements 10.0.
If necessary, I will post instructions for deleting the Adobe Premiere Elements Prefs file and, if necessary, the whole 10.0 Folder in which it exists.
We will be watching for your details and results.
Thank you.
ATR

Premier Elements 13 crashing whenever I try and use the top menu? Why?

Recently purchased Premier Elements 13. I am in the middle of a project and although I can edit the timeline if I try to do anything from the top menu it simply crashes and closes the programme down. Any ideas?
I am using a PC Windows 7. Have all the updates and installed Quick Time. What else can I do?

Vince
Sort of a check list to make sure that nothing got overlooked by me along the way...
1. Did you double check the video card/graphics card's and its driver's control panel offered you in the computer to determine if there are some settings there that you could fine tune?
2. Have you created a new User Account with Administrative Privileges and installed and tried to run the program from there? I think that we mentioned that but
I am not sure of the outcome on that - whether it was put off temporarily or done and found not to matter.
3. Did you ever work with new source of installation files?
http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
Remember to read and carry out carefully the web site's "Note: Very Important Instructions" to avoid an Access Denied message.
Do you have any video editing or special programs on your computer (maybe even special plug-ins or codecs that you installed) that
might be candidates for interfering agent.
ATR

Premier elements keeps crashing

i am having trouble with premier elements 12, every time i save a new project.. it crashes when i eventually find the locating folder and try to play it ??

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
-If Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Encoding Error for Premier Elements 3.0, when downloading video to DVD

I have been using Adobe Premier Elements 3.0 for three years without any serious problems. However, when I try to download my latest edited video from my camcorder, to DVD, it hangs up every time at exactly the same place. It starts "ENCODING MEDIA". When it reaches 49.83%, the programme stops and reports "TRANSCODING ERROR". In "HELP" I am advised to turn off all other programmes, including Firewalls and Antivirus programmes. I have done all this with no change in results. I have tried editing some more (around the 50% point). It still hangs up at exactly 49.83%. Can anyone advise me what is the problem, please? Someone suggested a dead spot on my hard drive.
Single malt

Thanks, Barbara,
I have now placed it in the correct forum.
All the best,
single malt

Photoshop elements organizer crashing

("Adobe Elements Organizer 12 Quit Unexpectedly" continuously while trying to tag pictures. MacBook Pro (OS X Ver 10.9.5) & Elements Organizer 12.0 - both purchase Aug 2014. Is there a fix for this?

Hi,
Could you please share the crash dump with us. The steps to extract the entire crash dump is shared at: Photoshop Elements (PSE) knowledge base.
under section:
Enabling crash dumps on Windows Vista or later
Once you have the.dmp file, please let me know. I will share the location where you can upload this crash dump to. It will help us investigate the issue.
Regards,
vaishali

Premier Elements 3 crashes when 'Burn' button clicked or 'Export to DVD' selected

After compiling a slide show in Premier Elements ( including rendering, previewing, saving) and I then try to either “Burn” or “Export to DVD” the programme immediately shows “Adobe Premier Elements.exe application error. The instruction at 0X0000000 reference memory 0X0000000. The memory could not be read.” OK or Cancel immediately shuts the program down and can’t be re-opened until the computer is re-started. On shut down a second message is displayed “The instruction at 0x00f96cb7 reference memory at 0x00000000. The memory could not be read. OK to terminate.’ I have replaced the RAM. I have repaired the programme many times with my original disc. I have uninstalled and reinstalled the programme many times. I have uninstalled Nero in case of a conflict. These fixing attempts seemed to have stopped message 2 appearing and the programme can now be restarted after it crashes without having to reboot. I have not been able to cure message 1, it crashes completely at any attempt to ‘burn’ a DVD or ‘export to a DVD’. I can use Windows to burn other discs without problems. I have previously burnt many other slideshow DVD’s without problem.
I cannot find anything similar to this fault in PE forums.
Hope to find some help.

Rosemary,
Trying to remember the full article, I do not think that I used too much "jargon," but in case that I did, I'll give you a quick distillation. You might want to still read on, as much more will be covered in that article.
When one starts a Project and then does a Save, a file is written to the location that the user chose. That file is [Project Name].prel. That file uses a computer language called XML. In the article, I show and example of a little bit of that language. That file ONLY contains a series of lines that link to the location of all Imported Asset files - the AV files, the still images, etc.. Those links are to where the various files were located on one's computer, when they did the Save. Next, there are a series of instructions for PrE to work with those linked Assets. These might be along the lines of "cut Shot_01.AVI at 00;00;30;00 and then again at 00;00;45;00," or "apply the Gaussian Blur Effect to Shot_02.AVI." Things like that. PrE is what is called a non-destructive NLE (Non Linear Editor) program, in that it never directly does anything to your original Assets, but only to the info gathered from them though those links. Your files are untouched, unless you were to do an Export/Share to that location, with the exact same name.
The .prel file only has some programming language inside. It is basically a database of links and instructions - not one Asset. It is not until a user does an Export, or Share (those terms basically mean the same thing, but in later versions, some of the old Export functions are now only under the Share tab), that any playable file is generated from PrE. Until then, there is nothing to play, only to Open in PrE (so long as the linked Assets still exist).
I hope that this makes sense. Many users are under the mistaken impression that Save will yield a playable file, or that one can play a .prel file. That is not the case, as explained above. This question has come up often enough, that I did the article to point out the differences, and give some tips on how to really get what one wishes.
After you read through the article, please do not hesitate to post any questions. What I want is something that is useful to all, regardless of their level of computer expertise, or their knowledge and familiarity with PrE, or any other NLE program.
Just let me know,
Hunt

Premier Elements 12 Crashes on OSX Maverick

I am trying to use Premier Elements 12 on a MAC with OSX Maverick latest updates. When I start editing a project the program crashes at some point every single time with the Unexpected Error Has Occurred message. All of my work is lost even though I have named and saved the project. The files used in the project are also missing from Elements. I can't get any work done. I see lots of stuff online about Premiere Elements 11 but nothing about 12. I have work to do and need help fast. I have done a reinstall with my firewall and screensaver off but it didn't help.

try resetting your preferences by holding down shift-ctrl-alt while starting premiere elements 12. if done correctly you'll see a confirmation dialog.

Premier Elements 12 organizer crashes with Lesson 01 video

Similar Messages

Maybe you are looking for