Premier Elements 13 and Photoshop Bundle Fails To Install
Hi,
I purchased Photoshop Elements 13 with the Photoshop bundle but both are not installing stating:
We've encountered the following issues
Installer has detected that a machine restart may be pending.....
This is on a Lenovo Yoga Pro 3 touch screen
Windows 8.1
M-5Y71 CPU
1.2 GHz
8GB ram
64-bit
x64-based processor
I've tried both the 2 Akamai installer (Elements and Photoshop) and downloading the 4 files separately. I extracted the zip to the desktop in all install attempts. After extraction if running by hand, I right click Set-Up and ran as Administrator.
And yes I rebooted the machine multiple times. Please help!!!!
zeoth
What are you installing from - installation files purchased as download from Adobe or other?
When you get the message
We've encountered the following issues
Installer has detected that a machine restart may be pending.....
have you ignored it and click continue to move on in spite of it? This may be the answer and then you need not read what follows.
But, if not what works for you...
Are you doing the downloading and installing with the antivirus and firewall(s) disabled? Are you working
from a school or company network?
Depending on your answers
1. Remove all traces of Premiere Elements 13 from your Windows 8.1 64 bit computer (See Control Panel/Programs).
2. Do a free ccleaner run through (regular and registry parts)
CCleaner - PC Optimization and Cleaning - Free Download
3. Disable antivirus and firewall (s) and any other computer home security software.
4. Install Premiere Elements 13.
5. After successful install and 13, then update 13 to 13.1 as prompted or using an opened project's Help Menu/Update.
Also consider alternative installation files from the following (tryout of 13 into which you can insert your purchased serial number).
http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
We will be watching for your progress.
ATR
Add On....Forgot to point out...I also ran into
"We've encountered the following issues
Installer has detected that a machine restart may be pending....." and just continuing in spite of the message worked for me in that instance.
Similar Messages
-
I need to re-install my previously purchased Adobe Premier elements 11 and Photoshop 11 as there was a problem and was intructed to uninstall and re-install. ]
My order no for these products is AD002791065 NZ- Serial numbers - [removed by moderator]
Hope you can help. I am getting frustated.
Thanks
Annabelle ThompsonHello
Thank you very much for your help. I am still trying to fix my error. Will try your suggestion and let you know.
Anna Tee -
I'm looking to buy Adobe Premier Elements and Photoshop bundle.
I don't want to go through creative cloudHi Hibrotoole,
Thanks for posting on Adobe forums.
Please click on this link to buy Photoshop Elements 12 & Adobe Premiere Elements 12 http://www.adobe.com/products/photoshop-premiere-elements.html
Regards,
Sandeep -
I own both Photoshop Elements and Photoshop (the original editor). I find the elements editor to be too cumbersome to use and would just like to edit using Photoshop. When I try to install Photoshop as a secondary editor in elements I get an error message that I don't need to this because it is already supported on the edit menu and task bar. I can not find any way to send images to Photoshop for editing - all I can do is send them to elements editor or the premier editor. Can someone tell me how to send them to Photoshop? Thanks!
Hi,
The D810 requires Camera Raw 8.6 or later - the latest version that is compatible with Photoshop Elements 12 is Camera Raw 8.5 as far as I can see.
You need to either buy a new version of Photoshop Elements or use the free Adobe DNG converter.
DNG Converter 8.8
Win – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5888
Mac – http://www.adobe.com/support/downloads/detail.jsp?ftpID=5887
Useful Tutorial
http://www.youtube.com/watch?v=0bqGovpuihw
Brian -
I just bought Adobe photoshop and premier elements and although photoshop and organizer run premiere will not.
I have installed it twice with no errors and it still will not run.
OS Name
Microsoft Windows 8.1
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
CHARLIES_LAPTOP
System Manufacturer
Hewlett-Packard
System Model
HP ENVY 17 Notebook PC
System Type
x64-based PC
System SKU
G6U51UA#ABA
Processor
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde F.12, 8/18/2014
SMBIOS Version
2.8
Embedded Controller Version
77.38
BIOS Mode
UEFI
BaseBoard Manufacturer
Hewlett-Packard
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Charlies_Laptop\CHARLIES_LAPTOP\charl_000
Time Zone
Central Standard Time
Installed Physical Memory (RAM)
12.0 GB
Total Physical Memory
11.9 GB
Available Physical Memory
8.76 GB
Total Virtual Memory
23.9 GB
Available Virtual Memory
20.6 GB
Page File Space
12.0 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
No
Hyper-V - Data Execution Protection
Yesreally
Let us go through the usual drill on this...Premiere Elements 13 on Windows 8.1 (assumed 64 bit)
1. Are you running the program from a User Account with Administrative Privileges? Go to Local Disk C/Program Files/Adobe/Adobe Premiere Elements 13, find the Adobe Premiere Elements.exe file, right click it, select and apply Run As Administrator from the pop up menu that appears, and then double click that file to determine if you can open the program from it.
2. Does the problem issue exist with and without the antivirus and firewall(s) disabled?
3. Are you working with a pen and tablet device instead of a mouse?
4. How many video cards/graphics cards do you find under Device Manager/Display Adapters, what card name, driver date and up to date version number?
When you say it will not run...how far into the program do you get...
a. no further than the Welcome Screen and Video/New Project
b. other
If non of the above gets us anywhere, we may go for
a. deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole 13.0 Folder in which it exists
and, if necessary, then
b. the uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled.
Details to follow if needed.
We will be watching for your results and then decide what next.
ATR -
I have new Adobe premier Elements13 and Photoshop elements 12, (Download from Amazon) but Cannot access website to generate code and register. Please help if you can.
I do not know how to find my PC specific code, nor can I simply use another PC if the programs are then only for use on that (not my main) PC!. I have entered the correct serial/codes which came in the download files but simply cannot go further as each time I try it fails to connect with the website?
VincePlease post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements -
I purchased Adobe Premeire Elements and Photoshop Elements 10.0 in 2012. Since then my computer died.I would like to download them on this computer and am unable to do so successfully. Please advise. It was a downoad purchase with no CD
christineae
It is not clear if your Premiere Elements 10 was a downloaded purchase from Adobe or from an authorized reseller.
However, do you have a purchased serial number for the product?
If you have the purchased serial number, you can download Premiere Elements 10 tryout files from the following web site
and insert your purchased serial number in them during installation to make them your own.
Photoshop Elements 10 Direct Download Links: Free Trials, Premiere | ProDesignTools
It is important to read and carry out carefully that web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
Just in case message....
But there could be a complication with regard to files from any source.
Adobe allows you to have the purchased activated serial number on no more than 2 of your computers.
If your failed computer has Premiere Elements trapped on it representing 1 purchased serial number, you will be able to installed
the purchased serial number on only one more computer. If you have the purchased activated serial number trapped on 2 failed
computers, then you will not be able to use that purchased serial number on another computer until you deactivate at least one
on one of the other two computers. In this case, it is only Adobe who might be able to help you. None of this may apply to you. I mention
it as a just in case caution.
Please let us know if you have any questions or need clarification.
Thank you.
ATR -
Adobe premier elements 11 downloaded but will not install
adobe premier elements 11 downloaded but will not install?
Hunt
What you just wrote may have revealed the Photoshop Elements Premiere Elements integration consideration. If you have Premiere Elements 11, you need Photoshop Elements 11 for the integration between the programs to produce the DVD version of the Photoshop Elements Slideshow.
All along I was picturing Meyerswalter already in Premiere Elements 11/Publish+Share/Disc/DVD and being told to install Premiere Elements to get the burn to disc accomplished.
But, if Meyerswalter is using Premiere Elements 11 and a non integrated version of Photoshop Elements for this matter, that could very well fit.
So, Meyeswalter, so that we can dispel those thoughts
a. What versions of Photoshop Elements are you using with Premiere Elements 11? And, are you in the Photoshop Elements Slideslide Show Editor using the Output of Burn to Disc DVD or Edit with Premiere Elements Editor and getting the load software message somewhere along the line?
b. To prove this point, if you have not already, what happens if you take Photoshop Elements out of the equation. Import some media into Premiere Elements 11 and try to burn to disc from there Publish+Share/Disc/DVD?
If that is the core of the issue, I will post a list of Photoshop Elements Premiere Elements integrated combos as a guideline for you.
If this is the core of the issue, you could always keep the non Photoshop Elements 11 version that you have, output the slideshow to a wmv file sized for DVD and then import that into Premiere Elements 11 via its Add Media. More on that later if necessary since right now I am speculating on an explanation for what you are encountering.
Thanks.
ATR -
Adobe Premiere Elements and Photoshop Elements 10
I purchased a hard copy of Adobe Premiere Elements and Photoshop Elements 10 and recently got a new computer and i cannot find the 1st install cd. how can I download version 10 on my computer without the cd?
Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page first otherwise the download links won't work. -
Lightroom and acrobat pro fail to install
I used the CCPLauncher and deployed using an .msi photoshop, dreamweaver, indesign and a few others but lightroom and acrobat pro fail to install. I recreated the packages a few times but no joy, anybody else come across this?
ThanksDid you run ExceptionDeployer.exe --workflow=install --mode=pre for Acrobat and ExceptionDeployer.exe --workflow=install --mode=post for everything else?
-
Adobe Application Manager Won't Open and CC Desktop failed to install
I am running Win 7 Ultimate. Adobe Application Manager Won't Open and CC Desktop failed to install on my computer after I signed up for Adobe CC tonight. I am currently using the CS5 suite (perpetual license) and do not want to uninstall any of the programs until I am successfully running the Adobe CC versions. The AAM gives me an error message saying that it failed to open when I select it, and the creative cloud installer fails to install. I have tried restarting my computer. Help? This is very frustrating. I am a student and use this software on a daily basis, and can't afford to not have these programs available when I need them.
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
Photoshop premiere elements and photoshop elements
It is saying my serial numbers can't be validated for photoshop premiere elements and photoshop elements.
Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page first otherwise the download links won't work. -
Premiere Elements and Photoshop Organizer Crashes
Soon after starting the Organizer in either Premier Elements or Photoshop Essentials 8, it crashes, with a crash report to send to Adobe. I am using Wwindows 7. Microsoft says the program is incompatible. It worked fine until Adobe did an update to it. This happened some time ago, but I have just been putting up with not using the Organizer. I would like to have it fixed. Any suggestions?
Soon after starting the Organizer in either Premier Elements or Photoshop Essentials 8, it crashes, with a crash report to send to Adobe. I am using Wwindows 7. Microsoft says the program is incompatible. It worked fine until Adobe did an update to it. This happened some time ago, but I have just been putting up with not using the Organizer. I would like to have it fixed. Any suggestions?
-
What is the different between Photoshop element and Photoshop CS 6?
What is the different between Photoshop element and Photoshop CS 6?
Which version is latest Photoshop CS 6 or Photoshop CS 8?
Can Photoshop CS 6 & 8 compatible with Window 7 or Window 8.1?
What is the different between Photoshop Element and CS 6 ?They are two entirely different and separate applications, each one with its own separate and independent development and engineering teams.
Photoshop is a professional level application that makes no apologies for its very long and steep learning curve. It has a bunch of features that are absent in Elements.
Elements, on the other hand, is a simplified application lacking much of the power and refinements of Photoshop proper, but it has hand-holding features designed to appeal to amateurs and beginners.
If your needs are not complicated, Elements may just be the ticket for you.
Please realize that you are not addressing Adobe here in these user forums. We are users just like you. Personally, I have no connection to Adobe. -
When Lightroom (Potoshop Elements and Photoshop CC) can open RAW-pictures taken by Canon G7X-camera?
That is a new camera and you'll just have to wait and see when support is added. There's never any announcement ahead of time.
In the meantime you can either shoot RAW+JPG and import those, or convert to TIF using DPP and import those to Lightroom.
Maybe you are looking for
-
Error While Loading_0co_om_cca_9 to DSO Using DTP
My Client BMW Inc is using the CCA Data Model, using Datasource 0CO_OM_CCA_9 now when I create the DTP Full or Delta to load from PSA which successfully loaded by INFOPACK. DTP Throws the error NO_DS_LG_Found and Program used is SAPLRSSTATMAN. i am n
-
HP Designjet 130nr driver.
Hey! Where are we supposed to get the driver for my HP Designjet 130nr!? HP doesn't have one as the new OS X is supposed to have the drivers already built in. But nooooooooo it is not in the driver set. Now I have a printer that is unrecognized. Any
-
New Macbook - import songs from iTunes on Windows
Hi, Hope someone can make a suggestion. Just started using a macbook and would like to transfer my itunes library from my Windows PC to the macbook without having to create 50 cds. my ipod is formatted for windows and I know I'll need to reformat it
-
Hi, i have put in a production support team and the project team which implemented the project has moved out. so i cant ask any project team member now There are nearly 3 scenarios configured for IDOC -XI-IDOC and they are driving me crazy. All are r
-
Getting error message "Adobe Application Manager is needed to resolve this problem, however it is missing or damaged. Download a new copy of Adobe Application Manager or install this product again". I am using CS5. The only patch I can find is for