Premier Elements 4, Freeze or Crashes

I have an HP Pavilion running Windows XP Media Edition, Service Pack 3. 250G HD, 1.24G RAM. Model a1610n. I have  a large project, over 1 1/2 hours. Premier freezes or closes if : I navigate through the program too fast, try to render, or burn a DVD. Sometimes it does not even completely load the project before crashing. I have done other projects successfully both in Elements 3 and 4. The only message I get is that Elements has encountered a problem and must close. Wondering if there is a chance that I need more RAM since when it is working and I am putting a program together it seems slow to react. Also, I still have Elements 3 loaded and wonder if there could be a conflict of some kind even though I am working in 4. Any thoughts would be appreciated....Thx Tom

Tom,
That is a real mixed bag of Assets. Just going down the list, many are totally "delivery formats/CODEC's" that are not meant for editing. That does not mean that they cannot be edited, but they will require some work to get them into a format that can be edited - unfortunately.
The ideal format/CODEC is: DV-AVI Type II (DV-CODEC) with 48KHz 16-bit Audio. PE can do some internal conversions, but this requires major computing power and WILL slow down the editing process, if it can be made to work at all. My suggestion is to find a conversion program, that will do all of this outside of PE. Convert all non DV-AVI Type II formats to DV-AVI Type II, and then Import. JPEG stills, properly sized, will not be a problem.
I use a particular program, DigitalMedia Converter. It is a US$50 shareware program, that works with most properly installed CODEC's, and does "batch conversions" nicely. You load it up, go get some coffee, and when you finish, it has finished. With very few exceptions, it will do everything you need. There are other programs, and some freeware, that will do this too. I just happen to like working with DMC and have found it to be about 99% perfect, so I use that. Others should have recommendations for their favorite converter programs.
Now, the reason that I mentioned G-Spot, is that it does two things, and does them well: it first surveys your system for properly installed CODEC's, and then when you feed a file to it, will tell you a lot of useful info about that file. Part of that info is the CODEC used to create it, what its official name is, and whether you have it on your system. If you do, then PE *might* be able to use it, and a good conversion program *should* be able to use it, to get to DV-AVI Type II. This utility is invaluable if one normally works with more than one format/CODEC Assets. You obviously do, by the list.
As for the computer: more RAM is better. With 4GB you'll be able to use ~3.2GB of that easily for the OS and the programs. If possible, add another HDD (Hard Disk Drive) to your system. Right now, you have about the minimum free space for normal editing. However, with only one HDD, you are asking it to do a lot of work and all at the same exact time. It is being horribly stressed. A second physical (not talking about a "logical" partition here) HDD will improve things greatly, and will allow you to move some of the material off of your C:\ to give it more room to work, and it'll spread the work load over two physical HDD's.
As a closing comment, given the nature of the Assets you describe, I doubt that my workstation could handle editing this material, were it not converted to DV-AVI Type II files, outside of my NLE (Non Linear Editor). This is a machine that easily works with Projects that range up to 30 hours with 16 Video Tracks and 28 Audio Tracks, plus tons of Effects on all Clips. I think that IT would choke! I am not surprised that your computer is having troubles.
To recap:
1.) convert all Video Assets to DV-AVI Type II, prior to Import into PE
2.) add more RAM
3.) add at least one more physical HDD - bigger and faster is better, but your computer's I/O controller will dictate the exact HDD type.
Good luck,
Hunt

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    The second screenshot shows your "System Information". It compares to what I have, exceptions include I have Windows 7 Professional SP2 64 bit, I have 8 GB installed RAM.
    So, then I ask, "If you explore the Local Disk C" do you see something like what follows?
    Do we agree as far as to get to Users in the list? Were do we differ after that so that you do not get to:
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Elements Organizer
    12.0
    Organizer
    As said, what we are after, the psa.prf file, is in that Organizer Folder at the end of the path shown.
    Knowing the details of just how far we both follow the same path may help us to decide why the difference and if there is any reason to suspect an incomplete install of some Elements Organizer components.
    In the course of your Premiere Elements installation, did you ever encountered any Shared Technologies errors?
    More later.
    Looking forward to further exchange of information.
    Thanks.
    ATR

  • Premier Elements 3 crashes when 'Burn' button clicked or 'Export to DVD' selected

    After compiling a slide show in Premier Elements ( including rendering, previewing, saving) and I then try to either “Burn” or “Export to DVD” the programme immediately shows “Adobe Premier Elements.exe application error.  The instruction at 0X0000000 reference memory 0X0000000.  The memory could not be read.” OK or Cancel immediately shuts the program down and can’t be re-opened until the computer is re-started. On shut down a second message is displayed “The instruction at 0x00f96cb7 reference memory at 0x00000000.  The memory could not be read. OK to terminate.’ I have replaced the RAM. I have repaired the programme many times with my original disc. I have uninstalled and reinstalled the programme many times. I have uninstalled Nero in case of a conflict. These fixing attempts seemed to have stopped message 2 appearing and the programme can now be restarted after it crashes without having to reboot. I have not been able to cure message 1, it crashes completely at any attempt to ‘burn’ a DVD or ‘export to a DVD’. I can use Windows to burn other discs without problems. I have previously burnt many other slideshow DVD’s without problem.
    I cannot find anything similar to this fault in PE forums.
    Hope to find some help.

    Rosemary,
    Trying to remember the full article, I do not think that I used too much "jargon," but in case that I did, I'll give you a quick distillation. You might want to still read on, as much more will be covered in that article.
    When one starts a Project and then does a Save, a file is written to the location that the user chose. That file is [Project Name].prel. That file uses a computer language called XML. In the article, I show and example of a little bit of that language. That file ONLY contains a series of lines that link to the location of all Imported Asset files - the AV files, the still images, etc.. Those links are to where the various files were located on one's computer, when they did the Save. Next, there are a series of instructions for PrE to work with those linked Assets. These might be along the lines of "cut Shot_01.AVI at 00;00;30;00 and then again at 00;00;45;00," or "apply the Gaussian Blur Effect to Shot_02.AVI." Things like that. PrE is what is called a non-destructive NLE (Non Linear Editor) program, in that it never directly does anything to your original Assets, but only to the info gathered from them though those links. Your files are untouched, unless you were to do an Export/Share to that location, with the exact same name.
    The .prel file only has some programming language inside. It is basically a database of links and instructions - not one Asset. It is not until a user does an Export, or Share (those terms basically mean the same thing, but in later versions, some of the old Export functions are now only under the Share tab), that any playable file is generated from PrE. Until then, there is nothing to play, only to Open in PrE (so long as the linked Assets still exist).
    I hope that this makes sense. Many users are under the mistaken impression that Save will yield a playable file, or that one can play a .prel file. That is not the case, as explained above. This question has come up often enough, that I did the article to point out the differences, and give some tips on how to really get what one wishes.
    After you read through the article, please do not hesitate to post any questions. What I want is something that is useful to all, regardless of their level of computer expertise, or their knowledge and familiarity with PrE, or any other NLE program.
    Just let me know,
    Hunt

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