Premier Elements 7.0 doesn't seem to recognize my video files on my Canon Rebel T5i...?! HELP!

I have tried to load the video files into Elements directly from my camera AND from a folder on my Windows PC, but no matter what Elements doesn't recognize these files and won't let me add them to any projects. Any suggestions?  thanks in advance!

I can't install the gspot program as I have a "managed" computer (work computer)...sorry!
When I plug the camera into my PC (running Windows 7) it pops up and I can see that all the video files are .mov files. I can play them through windows media player just fine. When I go to "add media" in elements, i get the "no valid files found".
I have tried to save the files in a folder, and same thing..."no valid files".
This is the first time I've used this software--it was just added to my computer. When I open the program I get the message (second image) not sure if this has anything to do with the issue.
I'm not the most technical person (probably obvious)...but usually have no problem navigating new technology..!  thank you!

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