Premier Elements Shuts Down due to Memory Shortage (it says)

Question

I am running PE7 on a new Dell XPS with Vista 64 in either 32 bit compatibility or XP compability modes (tried both, same problem). Quicktime is up to date. Have 4GB installed. Ran the trial version ok for a month but the full purchased version always crashes after a few minutes editing of HDV saying it is running low on memory. Depending on how it feels either the screen turns pale (yeah really, so do I) - needs Task Manager to End Process or the PC totaly freezes meaning a power reset or I just get the shutdown message from PE and its gone. I cannot see what's wrong. Any suggestions?

Answer 1

Hi Steve, thanks for the quick reply.
According to the camera book the video is HD_####.MP4 format compressed in
H.264 format from a Samsung VP-HMX10 HD camcorder using SD card memory.
Some earlier files from this source are in SD format also MP4 and I think
the problem occurred with them but I have not been back to try recently. The
trial version of PE7 I downloaded was tested using HDV but was not quite as
large a project as currently editing (this is about 14 minutes of
recording). A crash typically occurs when moving through the video when
editing or assembling, it seems it can't keep up with the data and falls
over. A look at the task manager memory shows that up to 3GB has been used
but on other occasions this could be around 2GB when PE7 hangs.
PC is XPS 430 quad core Intel Q8200, 2.33GHz, 1333Mhz, 4MB cash. 4x1GB RAM,
1067 MHz DDR3 dual channel. Hard drive 640GB with the partition in use for
editing the video projects 117GB, 54GB free.  No editing to external drive.
Operating system Vista 64 home premium with all latest updates installed on
a daily basis by Microsoft. (shipped as SP1).  SP2 per se has not been
downloaded.
PE7 is installed under Programmed files (X86).  As explained I have also set
the the compatibility mode to XP and have the same problem.
Regards
Paul