Premier Elements won't open

When I click on New Project in Premier Elements 12 it will show the barber pole for about a minute and then not open.  There was a previous thread about this and I tried all the solutions:  Updating Drivers, updating Quicktime etc.. and nothing works.  Very frustrated because I called phone support and they are going to make me pay for help.  Ridiculous.
These are my computer specs:
Elements Organizer 12.0.0.0
Core Version: 12.1 (20140303.12.1.49334)
Language Version: 12.0 (20130925.r.43436)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\
Catalog Size: 76MB
Catalog Cache Size: 2.7GB
System:
Operating System Name: Windows 7
Operating System Version: 6.1 Service Pack 1
System Architecture: Intel CPU Family:6 Model:10 Stepping:5 with MMX, SSE Integer, SSE FP
Built-in Memory: 6GB
Free Memory: 4.1GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.74
Adobe Reader Version: 11.0
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (HL-DT-ST DVD+-RW BUS: 1 ID: 1 Firmware: GH70N)
E: (PLDS DVDRWBD BUS: 1 ID: 1 Firmware: DH-12E3S)

Scanny49
I realize that I am late coming to your thread, so please let me know if you have been there and done following when trying to open a new Premiere Elements 12 Windows 7 64 bit new project.
1. Have you right click the Desktop Icon for Premiere Elements 12 and selected Run As Administrator? Do you verify that you are running Premiere Elements 12 from a User Account with Administrative Privileges?
2. Have you created a new (additional) User Account with Administrative Privileges and tried to install and use Premiere Elements 12 from it?
3. Have you tried to launch Premiere Elements 12 after you have disable the Startup programs which run in the background?
See Run/Msconfig/Start Up (disable all) and Services (disable all except leave check mark next to Hide All Microsoft Services).
4. Check out the Hosts file for anything written below the default view
Local Disk C
Windows
System32
drivers
etc
and in the etc Folder is the hosts file whose Notepad document you open by right clicking it, selecting Open, then Notepad. There should be nothing below the last line that you see in the following default hosts file Windows 7.
If you do have to edit the hosts file Notepad documents, make a backup copy of it first.
Please review the above and determine if any of that works for you.
We will be watching for your progress.
Thank you.
ATR
Add On...Did you say whether or not you downloaded and installed the 12.1 Update for Premiere Elements 12 and Elements Organizer 12?

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