Premier Pro 5.5 - Sound will not resume after pausing video - HELP PLEASE !

Hi everyone.
I have a co-worker that is having a very strange problem. After he pauses a video and tries to restart it, video works fine but the sound will not resume. This doesn't happen all the time but it does happen often.
Please help.
Here is the system specs:
MacPro 2.6 Xeon
8 GB RAM
Kona Capture card
OSX 10.6
Thanks for you contribution.
JC.

Hi Todd.
I just finished running all the updates for adobe and it did not find any updates for Premier Pro, so the current version I have is 5.5. I'm going to check to see if there is any update I can download from Adobe that is not been detected by adobe updater so I can upgrade to Premier 5.5.1.
Thanks Todd.

Similar Messages

  • Itunes store will not open after newest update, help please

    updated newest itunes on win 7 computer. Itunes opens but the store causes itunes to stop working. help??

    updated newest itunes on win 7 computer. Itunes opens but the store causes itunes to stop working. help??

  • Premiere Pro CS5.5.2  will not install after motherboard replacement ?

    Premiere Pro CS5.5.2 will not install after mothboard replacement .It was running correctly for 4 weeks prior to replacement due to AC connection issues and Wireless connectivity.
    Adobe Case No. 183519673, Adobe Technicians (Asia/Pacific) have worked on this issue for over 3 hours with no results after uninstalling and reinstalling.
    Any ideas to fix issue wou;ld be appreciated.

    Also posted to the Hardware section http://forums.adobe.com/message/4634472
    There is a New forum for Download & Install & Setup problems
    http://forums.adobe.com/community/download_install_setup
    Or, call Adobe
    In the US - Adobe Install Problems 800-642-3623
    In the US - Adobe Activation 866-772-3623 Open 24/7
    I suggested providing motherboard brand/model information
    [Additional information from other topic added]

  • My G4iphone will not MMS photos and video. Please help.

    My G4 iphone will not send photos or video via MMS. It was ok but has suddenly stopped sending. Please can any help advise on what I should do? Thanks

    Contact your carrier and make sure there's not a problem.
    In settings, make sure you've not turned MMS off.

  • TA44551 my i pod classic will play works great! in a dock but will not charge ( after new battery ) HELP !!!

    I have an older Ipod classic it plays on everything i have . Recently replaced the battery because it would not take charg .After new battery it plays through several defferent devices but it will not CHARG !!!    HELP!!!!

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          
    Also:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • After installing CS4 Master Suite on new Windows 7 X64 laptop, Premier Pro new projects window will not accept input.

    I'm migrating my CS4 Master Suite to a new computer.  The new system is a Dell M3800 running Windows 7 x64.  Install goes fine except for a failure on Flash install.  Once install is complete Premier Pro won't accept any input on the New Projects window.  You can click on the file name field and change it but that's about it.  No buttons will function.  If you change the name and leave the field you can not change it again.  No further input is accepted and the actual change you made isn't applied.  You can exit out of the window with the X.  You can also go to an existing project no problem.  All other applications seem to be working fine.
    Tried uninstall and cleanup and reinstall.  Problem does not change.  Made sure anti-virus and firewall were disabled before install.  No other applications are running during install.
    Any suggestions would be appreciated.

    reset your preferences -
    acrobat:  http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
    adobe media encoder: https://forums.adobe.com/thread/1713540
    after effects:  http://helpx.adobe.com/after-effects/using/preferences.html
    dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
    indesign:  https://forums.adobe.com/thread/526990
    lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
    muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
    photoshop:  https://forums.adobe.com/thread/375776
    photoshop elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html,  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
    premiere elements:  https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
    premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

  • Pavilion dv5020ca sound will not work after updating xp to vista home premium

    HP Pavilion Dv5020ca   windows vista home premium
    After upgrading from xp to vista the drivers for my sound card will not install and the error message i recieved was
    cannot find media any help would be apperciated
    This question was solved.
    View Solution.

    Hi:
    See if installing the XP audio driver works...
    Download and run this driver.  If it automatically installs the audio, great.  If not...close out of any error windows.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42513-1&cc=us&dlc=en&lc=en&...
    Go to the device manager and click on the multimedia audio controller needing drivers.
    Click on the driver tab.  Click on update driver.  Select the Browse my computer for driver software option and at the bottom of that window, select the Let me pick from a list of device drivers on my computer.
    The select Have Disk and browse to: C:\SWSetup\sp33443\CPL30A5a and select the Conexant High Definition Audio from the list and see if the driver installs.
    Then reboot.

  • AMDS WILL NOT INSTALL!!! HELP PLEASE

    Hi everyone,
    Thanks for looking. Any thoughts would be greatly appreciated.
    -iTunes 9.0.2
    -Windows 7 Professional 64-bit
    -2 iPod Touch (Late 2009) v 3.1.2
    I am unable to get Apple Mobile Device Support to install on the computer. I have tried downloading the drivers for AMDS from outside websites and unzipping them into the correct folder (C>Program Files x86>Common Files>Apple) but unfortunately even unzipping this to this location does not help because of the fact that I have not merged them into the reg edit. Don't really want to do that because of the risk of dumping the whole computer. I saved the setup64.exe to the desktop and attempted to install as normal, compatibility mode(as Windows Vista w/SP2, as Admin), and in safe boot. None of which will install the AMDS. I have also attempted to install 9.0.1 64-Bit with the same luck. I have spent about 8 hours in all trying to get this work. When I attempted the install as normal the iPods were not recognized, but when I installed in compatibility mode the iPod was recognized as a digital camera in computer and device manager as a USB Mass Storage Device. So I went into Start>Control Panel>Hardware and Sound>Auto Play>Choose Take no Action, But the device still shows as a digital camera in computer because of course there is no AMDS. If i go into device manager and right click the device and select update it says the best device drivers are currently installed. Have also put the iPod touch into recovery mode and it will pop the new driver software bubbles in the bottom right but then it displays that the device drivers were not installed correctly and the more details sections advised you that the drivers did not install because AMDS is not currently installed. I think I'm at the end of the road here and thoughts would be greatly appreciated. Thanks again.

    Bump...Help Please?

  • My satelite L455-S5975 will not restore using restore discs Help please

    I have a L455 that I tied to restore to the out of box state using the internal restore partition.
    After starting the process mid way I received a fatal error message and the computer now doesn't reboot past the windows 7 icon before displaying another error message and only allowing me to shut the system back down.
    I called the help line and they said it sounded like my hard drive crashed.  I then ordered the restore discs from Acclaim and was told that after installing a new hard drive these discs would get the system back up and running and back to factory out of box status.
    I ran the discs and towards the end of using the second recovery disk I received another error.
    this was using the new hard drive.
    I tried this twice and it didn't take.
    I then put the old hard drive back in and started the restore process again.
    I received this error mid way through the second disk.
    10-FC12-0241
    after selecting the o.k button to shut down I received this error
    F3-F200-0002
    again I selected the o.k. button to shut down and it did but still will not start up past the windows 7 logo.
    Any idea what the issue is or what the error codes mean so that I can get the computer back up and running.
    Thanks
    Jason

    Assuming your install media isnt damaged and your hard drives are good, in order of most problematic to least, you could have an issue with your motherboard, CPU, RAM, or optical drive. 
    Optical drive: attatch an external optical drive (USB) and try to install from there.
    RAM: If you have multiple DIMMs, pull all but one and see if it goes. If it still doesnt work, try the other one.
    If you only have one DIMM module then you can either swap it out or run a full memory test using MEMTEST86.
    CPU: Obtain a replacement CPU and replace it.
    Motherboard: time to buy another computer.

  • I'm new to Mac, I recently downloaed steam for my husbands football manager game, having run ok for a few weeks it will no longer allow him to start up his game.I got help once it worked once but will not again....help please!!

    We're retired,new to IMac, I downloaded Steam for my husbands football manager 2011.It ran successfully for few weeks, but now will not allow him to start up his game.I got help from the mac team and it worked for one day but again has the same fault....help please

    Your download or install of the update may have been corrupt. Visit the Mac App Store and re-download the update or visit http://support.apple.com/kb/DL1726 and download the 10.9.2 update combo and re-install.
    If that fails to solve the problem please post back and post a EtreCheck Report which you can locate at:
    http://www.etresoft.com/etrecheck

  • Itunes Store Will Not Open!!! Help Please

    Hi everyone, I am having trouble trying to open my iTunes Store, whevever i click on it a msg keeps coming up saying, "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." I have tried everything to fix it but it is not working, it is not the internet connection because i am on the internet now, I HAVE NO IDEA, please help.
    Thanks
    LG   Windows XP  

    Hey everyone I was having the same problem but apple sugested to completely remove itunes,quicktime and also any ipod software my computer. Not just doing an uninstall will fix the problem yu having to also go into program files and remove anything in there as well. I just did a search on itunes and quicktime and ipod and deleted all the file except the ones that say itunes libary. And then you restart and download latest itunes. and it worked I could get into the itines store again WOOO HOOOO. But wait it only lasted until the following day. since about an hour ago I am having the same problem as before. GRRRRRRRRRRRRRRRRRRRRRRRR Not happy and if you think it is just Windows it is not cause I have a friend running same on MAC and same problem.. Lets see if apple pull the finger out and fix this annoying problem...... so far they will not admit there is a problem.

  • My Audio Files will not load??? Help please!!!

    This is my first time to audition and it started with me wanting to do advanced editing from premier pro to audition.
    However as you can see nothing loads, waveform or playback. This is the first to audition, so its possible im missing something very simple...
    Thanks in advance!

    Adobe Phone Support is complete crap. I seemingly got hung up on after a long time of silence and being asked to hold on as he appears to look into my situation.
    My work around for my solution I figured out myself is to do this:
    Right click the audio file in the media browser and open into audition from premier pro. The extracted file I then edited in audition and then had to drag the extracted file from media browser in premier pro to the timeline sequence.
    Right clicking the clip the premier pro time line and editing in audition screws up the extraction process creating a tiny file that does nothing.
    I can make it work but it doesn't work the way Adobe intended I presume.
    Pretty irritating.

  • Everything I download will not open... need help please

    I just got my iMac G4. It is used but for the most part works fine. But I am having problems downloading. The internet explorer that was on it was not loading right so I was told to download firefox. I downloaded it everything went smooth until I tried to open it. It flickered and then nothing. I tried reinstalling my Mac OS X 10.2 but that changed nothing. So I tried downloading a few different games to see if it was just the firefox ap. But everything I tried downloading did the same thing. I checked all the system requirments and everything matches up fine.I don't know what else to try. If anyone can help it will be greatly appreciated. Thanks

    I am using my husbands pc to get on here. My mac will open everything that was already installed on it. All of the applications open fine except internet explorer. It only peices parts of ech web site together. It still logs onto the internet just halfway loads all pages and some pages will not load at all. So My grandpa suggested firefox. But my problem is not firefox anymore. its that nothing will download right. I downloaded the application it went through the install process correctly and popped onto the desk top. I copied to my applications folder like it said. when I was done downloading I double click the icon to open and by flickering I mean it shows a square outline as if its about to open but the the outline disappears and nothing else happens. I can redownload all day anything but the same thing happens everytime. And I know the 10.2 version is older so I have been downloading what will work with the 10.2 But I also have not touched a mac for over 6 years so I don't intirly know what I doing anymore. I hope that helps a little. Here are all the stats that I know about my computer... System version Mac OS X 10.2 (6C115) Machine speed 700 mhz bus speed 100z Boot ram info 4.4.1f1

  • Canon ip4700 amber lights blink 5 times will not print, 4 years old, help please

    Canon ip4700, amber lights flash 5 times, printer will not print, any advise appreciated

    This issue has been resolved - my Support Advisor, Edgar, was able to discern what was causing the problem.
    It appears that, despite years of never experiencing this, one of the latest ipod updates actually altered my device's personal settings and changed it to "Manual" for all synchronizing; even performcing Factory Restores did not change it back to being automatic.
    My ipod is working as good as ever now thanks to Edgar. If anyone else is having this problem, please make sure you check your device's settings in iTunes and see if "Manual" is checked - even if you never changed the settings yourself and have no reason to suspect that to be the problem, as was the case here. If it is checked - uncheck it to enable automatic syncing.
    So relieved this was not a much more serious problem. I've missed having my music on the go. Thanks, Edgar!

  • Since updating to this new version my facebook game farmville will not work properly can you help please

    i have farmville on my facebook page.since updating to this new version of firefox it will not load certain things from farmville.can you please advise

    Hi
    Are you still facing the same error ? If yes, are you getting this error everytime you are trying to export ?
    Please try again and check.
    This is basically a compilation error , where files are not converted into proper format correctly.
    Thanks,
    Sanjit

Maybe you are looking for

  • Unable to send or receive email

    We purchased an iPad with Retina display in Nov 2012, since we bought it, we have had issues with email. We are now unable to send or receive email from Microsoft Exchange server on the ipad. The email locks up when trying to open or send. It has got

  • After restoring, contacts appear then disappear.  help!

    After restoring, contacts appear then disappear. Help!

  • Printing currency symbols in smartform

    Hi, I have a requirement like printing the currency code beside all currency fields. Ex: If customer is in us, $ should b printed. Can anyone please tell from where these fields can b retrieved.

  • Correct export from FCP for 16:9

    We have a Canon GL 2 mini DV cam. We shot footage as 16:9 and imported it into FCP as 720x480 anamorphic. After building the project went to export and I have had all sorts of issues starting with the best export setting. the footage isn't HD but whe

  • Setting the time in CUE

    Gurus, I have a CUE module attached to a 2801 router, running CME. The time on the CME is correct, but the time-stamp the CUE leaves on messages is 45 minutes slow. How can I set the time? As far as I know, I have no NTP server to point the thing to,