Premier Pro CC 2014 update error, Photoshop doesn't open files from file menu, Illustrator lost swatches

Hi, as you see i have so many issues and no idea how all this happened but is so bad and slowing my work extremely. I can find out what to do and also i've been asking all over for help, even twitter but no one come back to me. So when come to payment of the subscription Adobe take the money right away but when we need help no one bother.
Hope soon i can get some answers and solution how to fix all.
Thanks

Just try premier pro again and failed one more time Update Failed - Errors encountered during installation (U44M1P7)

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Premier Pro CC 2014 update error U43M1D204

I've been trying to update premiere for a day or so and each time I get this error code (I'm on an iMac, Yosemite, Creative Cloud). I've tried emptying the AAMUpdater folder in the library (~/Library/Application Support/Adobe/AAMUpdater/1.0/) but it hasn't resolved the issue, I've noticed a couple of people have recently added this exact problem (premiere pro, same error code) to existing threads in the last few days so I wondered if it's a recently surfaced issue. All other applications (AME, AE, Photoshop etc.) have updated successfully. Here's the error window (in French but it says the download appears damaged and to retry in a few minutes, plus the error code). The error appears almost immediately when I retry the update.

Thank you for your reply, but I can't find the aamu.log file in either the user or the HD log folders, I've checked all previous threads with this code in any case. The updates all installed correctly on my laptop but not on my iMac (same account, same OS though the iMac's language is French). Technical support's just closed for the day but I'll contact them in the morning and post back if they manage to solve it.

The latest Premier Pro CC 2014 update forced me to convert and create version of my project while guaranteeing that the project would not be altered; however, the timelines are not the up to date versions I had.

The latest Premier Pro CC 2014 update forced me to convert and create version of my project while guaranteeing that the project would not be altered; however, the timelines/sequences are not the up to date versions I had. I saved different version of this project for various purposes, but they were all named differently(i.e joe and mary wedding, joe and mary wedding 2, joe and mary wedding 3, joe and mary wedding 3.1). I do not know if they just pulled the timelines from the earliest version, eradicated the data entirely, or something else.
Since the program prompts me to create and save a new version for the updated premier, I still have the previous projects, but cannot open them. I imagine they are unchanged, but cannot be sure.
Thoughts? Is it possible to uninstall an update re-install it later?
Please advise.
Thank you.
Brian

Also...
Add to right click menu of timelines an entry for "go to next keyframe" and "go to last keyframe" a la After Effects, we should also be able to assign a kb shortcut to this.
There are buttons on either side of the create keyframe button to advance forward or backward in the effects control panel or timeline.
You can also advance forward or backward in the effects control window by holding shift while dragging the playhead.
Allow copy/paste of selection of audio/video effects, not just one at a time. Sure we can copy/paste attributes but since we can also copy/paste effects it would only make sense to allow to copy/paste a selection of effects.
I guess I don't get this one. If I have 5 effects on a clip, I can simply command-click on the ones I want to copy over to the other clip.

I need help! I am trying to export my video to a DVD format on my Premier Pro CC 2014, but the MPEG2 - DVD format is missing from my presets!?

I already updated my Premier Pro CC 2014, updated my Adobe Media Encoder 2014, and still both do not have the MPEG 2 - DVD preset on them. Is there anyway I can download the presets somewhere and just import those presets to my Premier Pro? I have no idea how to fix this. Can anyone help?

Missing Presets/Activation http://forums.adobe.com/thread/1050730?tstart=0 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Premier Pro CC 2014 crashing, wasting enormous time, not able to load files into previous rev - this is crazy!!!

SOMEONE AT ADOBE PLEASE HELP!!!
I have had no problems editing Red Epic 4K R3D files in the past revisions of Premier CC but ever since creative cloud updated me to the latest Premier CC 2014 (8.0.1) I cant get any serious work done as my system is crashing on startup, or after a few minutes of work, freezing on playback at times, giving me artifacts at times and is just a miserable and frustrating experience I can get NOTHING done with!!!
How could Adobe release a piece of so called professional software like this with these now obvious MAJOR issues so many of us are experiencing, wasting massive time and money for all of its users and how can I get this running properly and stable as our livelihoods depend on this software to work and thats what we pay Adobe for ???
I am currently working on :
Mac OSX 10.9.3
Mac Pro 5,1 Tower
Nvidia GTX 660 2GB Graphics card
Cuda Drivers 6.0.37
I use a SSD swap drive and boot drive of 1/2 TB
I have a 6TB internal Raid for all my media files
I am editing 4K Red R3D files in a 4K timeline that I had no problem editing in previous version of Premier CC ???
If Adobe would have thought before changing the file compatibility with the new Premier Pro CC 2014 where you cant load a file updated to this new version back into Premier Pro CC previous revision or included some kind of import / export to and from previous versions I think we would all at least be operational again right now until Adobe can fix its errors in this new revision but they obviously didn't care to think about compatibility, safeguards for users and just adding more new features with a new file format in a buggy piece of software?
I have wasted days now on trying to solve these problems following other users in this forums suggestions including the following listed below:
• Reinstalled my OS downgrading to 10.9.3 originally thinking it was something OS related since I updated to 10.9.4 around the same time this all started happening
• Uninstalled / reinstalled Premier Pro CC 2014
• I have updated my permissions to read/write on my main user account on the Adobe Library files
• I have updated my permission to read/write on my main user account on my overall drive
• I have reverted my CUDA drivers back one revision as these were recently updated as well
I AM TIRED AND FRUSTRATED WITH ALL OF THIS NONSENSE WHEN I JUST NEED TO EDIT SO CAN SOMEONE AT ADOBE PLEASE SHED SOME LIGHT ON ALL OF THIS AND GET ME BACK TO A PLACE WHERE I CAN USE THE SOFTWARE I PAY FOR AND NEED TO BE ABLE TO WORK WITH TO KEEP MY BUSINESS OPERATING AND COMPLETE THE WORK MY CLIENTS ARE WAITING FOR ???
Originally I was very impressed with Adobe CC and Premier CC once I started to work with it after many years of abandoning the use of Premier as a Final Cut Pro 7 user but later decided to try Adobe again when Apple abandoned its pro base with the original Final Cut X. I also did not think this new cloud software model was all that bad over the old boxed method. This was all also before the big Final Cut Pro X update in December 2013/early 2014 where Apple appears to be back to support the real Pros but I have stuck with Adobe CC and Premier CC and been happy since that time. Now I am wondering if this was wise as I have had a number of other issues with other CC Apps, updates, etc and this is starting to feel like Creative Cloud is becoming a big, sloppy, buggy mess to me?

Also...
Add to right click menu of timelines an entry for "go to next keyframe" and "go to last keyframe" a la After Effects, we should also be able to assign a kb shortcut to this.
There are buttons on either side of the create keyframe button to advance forward or backward in the effects control panel or timeline.
You can also advance forward or backward in the effects control window by holding shift while dragging the playhead.
Allow copy/paste of selection of audio/video effects, not just one at a time. Sure we can copy/paste attributes but since we can also copy/paste effects it would only make sense to allow to copy/paste a selection of effects.
I guess I don't get this one. If I have 5 effects on a clip, I can simply command-click on the ones I want to copy over to the other clip.

Photoshop doesn't open quick time files

anyone who has any idea why ps cs 5 doesn't open quick tim files , please tell me.
thank you

PS doesn't deal with compressed files that well. Try to convert it in an external tool like Quicktime Pro or one of the gigazillion free video converters based on ffmpeg....
Mylenium

Error DS015 on Premier Pro CC 2014 update

Why is the update failing with DS015?

Thanks, yes, I did look at the log before I posted, but it there is no instruction on how to resolve. The summary is noted below. Perhaps there is a clearer interpretation someone can provide to help figure out a resolution.
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | -------------------------------------- Summary --------------------------------------
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | - 0 fatal error(s), 1 error(s)
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | OSX version: 10.10.1
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 |
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | ----------- Payload: Adobe Premiere Pro CC 2014_8.1.0_AdobePremierePro8AllTrial 8.1.0.0 {86533270-688F-41EF-8823-C607326C3099} -----------
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/GPUSniffer.app/Contents/cuda_supported_cards.txt"(Seq 384)
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 |
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | Please search the above error string(s) to find when the error occurred.
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | These errors resulted in installer Exit Code mentioned below.
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | -------------------------------------------------------------------------------------
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 |
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | Exit Code: 7 - Unable to complete Silent workflow.
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | END - Installer Session
11/28/14 15:32:57:413 | [INFO] | | OOBE | DE | | | | 430619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Premier pro cc 2014 update

Hello , do I have to uninstall Adobe premier cc in order to instal Adobe premier cc 2014 ? Or this will update when I click on install cc 2014 . if I do not uninstall premier cc do I will have 2 premiers pro cc when I install 2014 ?
thank you !

Hi,
You will have two versions of Premiere Pro after upgrading to CC 2014. It's not necessary to uninstall CC. You can have both versions installed in your computer.
Thanks,
Rameez

"Open with" Photoshop doesn't open the graphics file

I use an old version of Photoshop (6.0) - but it does all I need, which is the reason I haven't upgraded. Sometimes over the past few years, when I've installed the programme afresh (on a new PC, or after a reinstallation of XP for instance) I get the following annoyance and I wonder if anyone has any ideas how to solve it.
When I right-click on a jpg, bmp (etc. etc.) file and choose 'Open with ... Adobe Photoshop' from the context menu, this action opens up the PS programme, but the actual graphics file I have clicked on does not open with it. I have to browse for it from Photoshop once it has opened, which is annoying of course if the file is buried deep in a sub-sub-subfolder somewhere and/or I have many files to work with.
At first I tried uninstalling and reinstalling PS, but that doesn't fix the problem. Anyone know what I can do?
Thanks,
Martin

In the top dialog you can click on Change to set the default program to open the file type.
You can add other actions, like Print and Preview, by clicking on the Advanced button (see the lower dialog) and using New... .
You may need to click on Restore if you don't see an Advanced button.
I use PS to open and the Viewer to preview.

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

Premier Pro CC wont update. I get an error message (U44M1P34

Premier Pro CC wont update. I get an error message (U44M1P34) please help....I tried uninstalling.. and reinstalling...no luck..still wont update.

U44M update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
or
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Premier Pro CC 2014 crashing

Ever since I moved a project to a new RAID 0 array, premier pro cc 2014 crashes within 20-30 seconds. If I open the the project in the old location, no problems.
In looking at the Windows Application log, the error shows a a faulting module that is different each time, but generally it says:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x0000000000018e5d
Faulting process id: 0x19b4
Faulting application start time: 0x01cfbd3b5c4fbe76
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: f91568db-2930-11e4-836f-90b11c7e12af
I have attempted a direct copy of project to new location, and also restoring the project from a backup application
Files and Folders count are matching between old and new location
System:
Dell Precision T7600
32GB RAM
Windows 7 64 bit
Video Card: NVIDIA Quadro 4000
Running latest version of Premier Pro CC 2014

Windows Update shows "No important updates available". There are 5 optional updates available related to a RealtekUSB3 Card Reader and three updates to Remote Desktop that allows Windows 7 to have Windows 8 Remote Desktop functionality. Most recent check for updates was at 5:44am this morning, and last updates were installed 8/15/2014.

Photoshop doesn't open after update

I updated my CS6 programs (no Creative Cloud) and now Photoshop doesn't open anymore (Macbook Pro 2012, Mavericks). All other CS programs work fine. Error message says that this Mac type does not support Photoshop CS6. What the hell? Anyone know the problem?

Hi, i have the same issue!
After the last update of Photoshop cs6 it just dont wanna open. I also tryed this - i downloaded the latest update from the web but it wount install...
Now i am whaiting like forever on the adobe chat to get some support but didnt get it till now.
I contacted them yesterday - really got a person there - and they told me to contact them today - theres no chance to get them today...
What is going on? I have a business to run!
i really hope that this issue will be solved asap. if any news or solutions pls write it here as a replay... if i get some answers ill tell you.

DirectLink from Premier Pro CC 2014 to Encore - no longer there

Trying to get a Premier Pro CC 2014 sequence into Encore CS6 - and it won't happen.
The DirectLink from Premier Pro CC 2014 to Encore - is no longer there and I've tried simply dragging the required sequences over from the PP CC window into the timeline bin in Encore - it won't do it.
I've tried importing sequences and after clicking on the project to open and select the sequences from it just sits there with a portion of yellow progress bar about 5mm long - doesn't move on.
I am now trying to build the DVD project by putting all materials on one sequence, with chapter markers on it and pushing out a media encoder file in H.264 first. Maybe this will import to Encore.
Hating the fact these two sister programs no longer talk or work together - losing Encore is a major headache.

Thanks Stan,
Interesting you say "Dynamic link only works between like versions. So the only DL for Premiere with Encore CS6 is Premiere CS6" and then show me a video where the guy's first screen pops up with "Using Premiere Pro CC & Encore CS6".
This is the latterday workaround to cover the issue of the removal of the directlink from PP CC 2014 to Encore - which does cover my issue - however I find it strange that Adobe choose to make great play of the DirectLink facility - now employed between programs such as PP CC 2014 and SpeedGrade - yet have deliberately destroyed a great working relationship in the same manner between PP CC 2014 and Encore.
I find this "dictatorial" deduction a real nause...

My nested clips in Premier Pro CC 2014 are performing unpredictably.

Back in July I had some issues with Premier Pro CC 2014 (my projects would suddenly stop rendering due to an unknown error). I stopped using Premier Pro CC 2014 and went back to the previous version.
I am once again giving Premier Pro CC a try, but I am experiencing oddity after oddity with it.
My latest issue is with nesting layers. I have a small animation of dials going around a clock face. It looks fine layered on my timeline. When I nest the three elements, I can watch a few frames and then all I get is a black screen.
I'm well versed in nesting and I know my layers are fine. No filters or settings have been applied that could possibly make my nested sequence suddenly fall to black midway through.
Has anyone else experienced something similar with their nested sequences?
I'd love to hear any feedback you might offer!
Regards,
Len

Yeah, I've noticed that Premiere treats it's multicam clips in more unique way now, they used to more or less be nested sequences. It seems like whatever changes they were trying to make, they were only half built.
Having your project in a single folder is good practice in the future, too, though. It keeps projects contained, especially if they need to be handed off to other editors or stored long-term.
I usually divide my folders into:
assets
footage
exports
project files
other
and everything comes out pretty neat and organized.
Cheers!
Jason

Premier Pro CC 2014 update error, Photoshop doesn't open files from file menu, Illustrator lost swatches

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