Premier Pro CC Crashes
Hi,
I have Premier Pro CC7.0. It crashes every. single. time. whenever I try to export my short film. It renders the audio and when it gets to the encoding process it reaches 1%, pauses for a few seconds, then the "Sorry, a serious error has ocurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project." dialogue box pops up. Two days ago I updated all my Adobe programs thinking it would solve the problem.
I have a mid-2010 Macbook Pro. The rest of my computer's details:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0F
SMC Version (system): 1.58f17
Serial Number (system): W80144QHAGU
Hardware UUID: F4DD5F6D-7AA1-5A65-93F2-B8EB5D7F0C16
Sudden Motion Sensor:
State: Enabled
Intel HD Graphics:
Chipset Model: Intel HD Graphics
Type: GPU
Bus: Built-In
VRAM (Total): 288 MB
Vendor: Intel (0x8086)
Device ID: 0x0046
Revision ID: 0x0012
gMux Version: 1.9.21
NVIDIA GeForce GT 330M:
Chipset Model: NVIDIA GeForce GT 330M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0a29
Revision ID: 0x00a2
ROM Revision: 3560
gMux Version: 1.9.21
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Thanks.
Following up on my own question, I found that creating an Alias in Apple-land isn't nearly as simple nor robust as using a good old-fashioned symlink. I moved the Adobe alias out of the way, symlinked to the network drive, and BANG! Everything worked. Proving yet again that the less one knows about OSX (for example, the existence of the alias feature), probably the better. Surprising, though, that the Premiere Pro CC app cannot deal with such.
Similar Messages
-
Adobe Premier Pro keeps crashing
APP keeps crashing literally every 5 minutes.
APP CS5.5 / OSX 10.7.3
ANyone got any ideas?
kernel: Data/Stack execution not permitted: Adobe Premiere P, protections were read-writeCs6 Adobe Premier Pro keeps crashing Cs6
What version of Premiere Pro? CS6
Have you installed the recent updates? Yes
What operating system?
win 7
What kind(s) of source footage?
H.264 in a .mov container and P2 MXF
If you are getting error message:
No error/ gone
What were you doing when the problem occurred?
Selecting and moving around app, editing task.
What other software are you running?
adobe master collection
Do you have any third-party effects or codecs installed?
No
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
None
Are you using Mercury Playback Engine GPU Acceleration?
yes
Does the problem only happen with your final output, with previews, or both?
Dose not happen when previewing
I check the FAQ list
Also, please do everyone a favor and check the Premiere Pro FAQ list and also do a quick Premiere Pro Community Help search to see if your question has been addressed already.PremerProcs6 Keeps crashing -
Premier Pro CS4 crashed frequently
While rendering the Premier Pro CS4 crashed frequently with the following message: "Adobe Premiere Pro CS4 has encountered a problem and needs to close. We are sorry for the inconvenience." any idea? the HW used is: HP workstation xw8600 with video card NVIDIA FX 4600. OS: Vista 32 bit
Hello,
Thanks for the help.
#3 - I realy consider it as the final solution
#2 - I already did it - didn't help
Regarding #1 - I don't understand what exactly to delete. The UserFolder>Documents>Adobe>Premiere Pro>4.0 is my working folder of Premier Pro where I'm saving all my current medias and project.
Shall I work with a different folder instead?
Jonathan -
Please help: Premier pro CS4 crash on loading.
Premier pro CS4 crashes whilst loading. Cannot access the programme at all.
Downloaded the latest patch, hasn't solved anything.
Have tried rebooting. Premier is from the Adobe Creative Suite 4 Production Premium.
Computer spec:
Intel Core 2 Duo.
2 GB RAM
Running Microsoft Windows XP Home edition.
Version 2002, service pack 3.
Graphics card: Nvidia Geforce 8400 GS. Latest drivers installed.
No partitioned disks.
If you can't see enough with the screenshots, heres some direct links:
http://img.photobucket.com/albums/v209/morbidxgrace/screenshot1.jpg
http://img.photobucket.com/albums/v209/morbidxgrace/screenshot2.jpgI've killed all the processes you have told me too.
I've taken off the side of my PC and run a fan to hopefully help cool it down - With increasing airflow, I think I probably need a bigger case and more fans, this PC is a mixture of hardware from 3 that have been cannibalised. (Hence why the power supply isn't very good)
I'm sorry I'm not very computer literate, and I'm a student desperately trying to do her work. My PC isn't a notebook, its a desktop PC.
I'm not sure if there are any settings in the BIOS to help increase fan speed?
I'm really sorry, but what is a SATA drive?
Thanks so much for the help so far! It's still not working though :(
I'm going to wait a bit to see if the fan helps lower the temperature enough that its ok. -
R3D importing issue to Premier Pro CC (Crashes)
Premier Pro CC Crashes when i try to import R3D 4k files. If I filter out so only r3d files are showing and list it as a file directory i manage to locate the files when it says "Processing..." and force shuts down after 20 second. Also if i just load the R3D folder it says "Reading" and force shuts down after 30 seconds. Mostly shot on 4k 1.9:1 25fps. (i7 3,5GHz/32GBram/win7x64/ssd) What can i do to fix it?
Premier Pro CC Crashes when i try to import R3D 4k files. If I filter out so only r3d files are showing and list it as a file directory i manage to locate the files when it says "Processing..." and force shuts down after 20 second. Also if i just load the R3D folder it says "Reading" and force shuts down after 30 seconds. Mostly shot on 4k 1.9:1 25fps. (i7 3,5GHz/32GBram/win7x64/ssd) What can i do to fix it?
-
Premier Pro CS4 crashes on launch
When I start Premier Pro I get the dialog box with New or Open existing project.
When I select New the dialog box disappears and the program hangs.
I have uninstalled and reinstalled several times including removing use folders.
Does anyone have any suggestions on where I should start looking to diagnose the problem?
TIAThanks for the very comprehensive answer .
I can now give my system spec - summary first then the details as they're rather long.
Gigabyte P55-UD5 motherboard; i5 CPU, 4Gb RAM; 3HDD + 1 SSD.
I have Windows 7 Ultimate 32 loaded on one HDD and on the SSD.
Premier Pro worked OK running on the HDD but not after installing SSD.
Now, even when I disconnect the SSD, Premier Pro doesn't run.
This probably means it's not the SSD as it still doesn't work when it's powered down.
I get the option to "create new" and "open existing"...
If I "open existing" I can search for projects (except I don't have any)
If I "create new", then PP crashes.
I have all the latest Win 7 patches and the latest nVidia card drivers.
Running 1024x768 at 32 bit colour.
I've also run the routines suggested by John T Smith (thanks very much John)
So far no difference.
Is there a logging routine that can be enabled to see what's crashing at the point of failure?
Full Spec below (very long)
Operating System
MS Windows 7 Ultimate 32-bit SP1
CPU
Intel Core i5 750 @ 2.67GHz 31 °C
Lynnfield 45nm Technology
RAM
4.00 GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. P55-UD5 (Socket 1156) 37 °C
Graphics
DELL 1503FP (1024x768@60Hz)
DELL 1503FP (1024x768@60Hz)
896MB GeForce GTX 260 (CardExpert Technology) 49 °C
Hard Drives
117GB OCZ-AGILITY3 (SATA) 128 °C
977GB Seagate ST31000528AS (SATA) 35 °C
1954GB Western Digital WDC WD2001FASS-00W2B0 (SATA) 43 °C
147GB Western Digital WDC WD1500HLFS-01G6U1 (SATA) 37 °C
Optical Drives
HL-DT-ST DVDRAM GH22LS50
Audio
Realtek High Definition Audio
Operating System
MS Windows 7 Ultimate 32-bit SP1
Installation Date: 01 August 2011, 18:43
Serial Number: TGF2C-HMWQG-GQ4R2-C4V6C-Y49WK
Windows Security Center
User Account Control (UAC) Disabled
Firewall Disabled
Windows Update
AutoUpdate Download Automatically and Notify Prior to Install
Windows Defender
Windows Defender Enabled
Antivirus
Antivirus Enabled
Company Name ESET
Display Name ESET NOD32 Antivirus
Product Version 4.2.64.12
Environment Variables
USERPROFILE C:\Users\Nick
SystemRoot C:\Windows
User Variables
TEMP C:\Users\Nick\AppData\Local\Temp
TMP C:\Users\Nick\AppData\Local\Temp
Machine Variables
ComSpec C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
OS Windows_NT
Path
C:\Program Files\NVIDIA Corporation\PhysX\Common
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\
C:\Program Files\Microsoft SQL Server\100\Tools\Binn\
C:\Program Files\Microsoft SQL Server\100\DTS\Binn\
C:\Program Files\QuickTime\QTSystem\
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE x86
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
NUMBER_OF_PROCESSORS 4
PROCESSOR_LEVEL 6
PROCESSOR_IDENTIFIER x86 Family 6 Model 30 Stepping 5, GenuineIntel
PROCESSOR_REVISION 1e05
windows_tracing_logfile C:\BVTBin\Tests\installpackage\csilogfile.log
windows_tracing_flags 3
asl.log Destination=file
CLASSPATH
C:\Program Files\QuickTime\QTSystem\QTJava.zip
QTJAVA C:\Program Files\QuickTime\QTSystem\QTJava.zip
CPU
Intel Core i5 750
Cores 4
Threads 4
Name Intel Core i5 750
Code Name Lynnfield
Package Socket 1156 LGA
Technology 45nm
Specification Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Family 6
Extended Family 6
Model E
Extended Model 1E
Stepping 5
Revision B1
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64
Virtualization Supported, Enabled
Hyperthreading Supported, Disabled
Fan Speed 1000 RPM
Bus Speed 133.2 MHz
Rated Bus Speed 2398.2 MHz
Stock Core Speed 2666 MHz
Stock Bus Speed 133 MHz
Average Temperature 30 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 8192 Kbytes
RAM
Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type DDR3
Size 4096 MBytes
Channels # Dual
DRAM Frequency 666.2 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 63 %
Total Physical 3.49 GB
Available Physical 1.28 GB
Total Virtual 6.98 GB
Available Virtual 4.27 GB
SPD
Number Of SPD Modules 2
Motherboard
Manufacturer Gigabyte Technology Co., Ltd.
Model P55-UD5 (Socket 1156)
Chipset Vendor Intel
Chipset Model DMI Host Bridge
Chipset Revision 11
Southbridge Vendor Intel
Southbridge Model P55
Southbridge Revision 05
System Temperature 37 °C
BIOS
Brand Award Software International, Inc.
Version F11c
Date 11/09/2010
Voltage
CPU CORE 0.832 V
MEMORY CONTROLLER 1.584 V
+3.3V 3.280 V
+5V 4.946 V
+12V 3.072 V
-12V -12.352 V
-5V -0.960 V
+5V HIGH THRESHOLD 3.629 V
CMOS BATTERY 3.296 V
CPU 0.832 V
PCI Data
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI
Slot Number 0
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI
Slot Number 1
GeForce GTX 260
GPU GT200
Device ID 10DE-05E2
Revision A2
Subvendor CardExpert Technology (10B0)
Current Performance Level Level 1
Current GPU Clock 300 MHz
Current Memory Clock 250 MHz
Current Shader Clock 600 MHz
Voltage 1.050 V
Technology 55 nm
Die Size 576 nm²
Transistors 1400 M
Release Date Jun 16, 2008
DirectX Support 10.0
DirectX Shader Model 4.0
OpenGL Support 3.0
Bus Interface PCI Express x8
Temperature 48 °C
Driver nvlddmkm.sys
Driver version 8.17.12.8562
ForceWare version 285.62
BIOS Version 62.00.49.00.03
ROPs 28
Shaders 192 unified
Memory Type GDDR3
Physical Memory 896 MB
Virtual Memory 2432 MB
Bus Width 64x7 (448 bit)
Anti Aliasing Modes -?-
Filtering Modes Bilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
Noise Level Moderate
Max Power Draw 182 W
Count of performance levels : 3
Level 1 - "Default"
GPU Clock 300 MHz
Memory Clock 250 MHz
Shader Clock 600 MHz
Level 2 - "2D Desktop"
GPU Clock 400 MHz
Memory Clock 250 MHz
Shader Clock 800 MHz
Level 3 - "3D Applications"
GPU Clock 625 MHz
Memory Clock 1100 MHz
Shader Clock 1348 MHz
Hard Drives
OCZ-AGILITY3
Manufacturer Unknown manufacturer
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 57 times
Power On Time 142 Days 7 Hours
Speed, Expressed in Revolutions Per Minute (rpm) Not used (SSD Drive)
Features S.M.A.R.T., APM, NCQ, TRIM, SSD
Transfer Mode SATA III
Interface SATA
Capacity 117GB
Real size 120,034,123,776 bytes
RAID Type None
S.M.A.R.T
01 Read Error Rate 095 (095 worst) Data 00005FBC5E
05 Reallocated Sectors Count 100 (100) Data 0000000000
09 Power-On Hours (POH) 097 (097) Data 0000000D57
0C Device Power Cycle Count 100 (100) Data 0000000039
AB 000 (000) Data 0000000000
AC 000 (000) Data 0000000000
AE 000 (000) Data 000000000C
B1 000 (000) Data 0000000001
B5 000 (000) Data 0000000000
B6 000 (000) Data 0000000000
BB Reported Uncorrectable Errors 100 (100) Data 0000000000
C2 Temperature 128 (129) Data 0000810080
C3 Hardware ECC Recovered 120 (120) Data 00005FBC5E
C4 Reallocation Event Count 100 (100) Data 0000000000
C9 Soft Read Error Rate 120 (120) Data 00005FBC5E
CC Soft ECC Correction 120 (120) Data 00005FBC5E
E6 GMR Head Amplitude 100 (100) Data 0000000064
E7 Temperature 100 (100) Data 0000000000
E9 000 (000) Data 0000000622
EA 000 (000) Data 00000005B3
F1 Total LBAs Written 000 (000) Data 00000005B3
F2 Total LBAs Read 000 (000) Data 0000000C34
Temperature 128 °C
Temperature Range bad (greater than 55 °C)
Status Good
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number 4E0A8E19
Size 112GB
Used Space 53GB (48%)
Free Space 59GB (52%)
ST31000528AS
Manufacturer Seagate
Form Factor 3.5"
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 101 times
Power On Time 283 Days 17 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Features S.M.A.R.T., AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 977GB
Real size 1,000,204,886,016 bytes
RAID Type None
Partition 0
Partition ID Disk #1, Partition #0
Disk Letter E:
File System NTFS
Volume Serial Number B8792F94
Size 932GB
Used Space 304GB (33%)
Free Space 627GB (67%)
WDC WD2001FASS-00W2B0
Manufacturer Western Digital
Form Factor TB/3.5-inch (new format)
Business Unit/Brand Desktop/WD Caviar®
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 157 times
Power On Time 405 Days 3 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Features S.M.A.R.T., APM, AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 1954GB
Real size 2,000,398,934,016 bytes
RAID Type None
Partition 0
Partition ID Disk #2, Partition #0
Disk Letter F:
File System NTFS
Volume Serial Number 5CB9E9C6
Size 1863GB
Used Space 1651GB (89%)
Free Space 211GB (11%)
WDC WD1500HLFS-01G6U1
Manufacturer Western Digital
Form Factor GB/2.5- to 3.5-inch backplane adapter
Business Unit/Brand Enterprise/WD VelociRaptor®
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 257 times
Power On Time 706 Days 8 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 10000
Features S.M.A.R.T., AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 147GB
Real size 150,035,717,632 bytes
RAID Type None
Partition 0
Partition ID Disk #3, Partition #0
Size 99.0 MB
Partition 1
Partition ID Disk #3, Partition #1
Disk Letter D:
File System NTFS
Volume Serial Number 92D68756
Size 140GB
Used Space 106GB (76%)
Free Space 34.0GB (24%)
Audio
Sound Cards
Realtek High Definition Audio
Logitech Mic (Communicate STX)
Playback Devices
Speakers (Realtek High Definition Audio) (default)
Realtek Digital Output (Realtek High Definition Audio)
Recording Devices
Microphone (Realtek High Definition Audio) (default)
Microphone (2- Logitech Mic (Communicate STX))
Realtek Digital Input (Realtek High Definition Audio)
Speaker Configuration
Speaker type Stereo
Peripherals
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Device Kind Keyboard
Device Name Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Vendor Microsoft
Location Microsoft Hardware USB Keyboard
Driver
Date 5-18-2011
Version 8.20.409.0
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Device Kind Mouse
Device Name Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Vendor Microsoft
Location Microsoft Hardware USB Mouse
Driver
Date 5-18-2011
Version 8.20.409.0
File C:\Windows\system32\DRIVERS\point32.sys
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
File C:\Windows\system32\wdfcoinstaller01009.dll
EPSON Perfection1650
Device Kind Camera/scanner
Device Name EPSON Perfection1650
Vendor Unknown
Location Port_#0001.Hub_#0002
Driver
Date 2-15-2007
Version 5.7.1.0
File C:\Windows\system32\drivers\usbscan.sys
Logitech QuickCam Communicate STX
Device Kind Camera/scanner
Device Name Logitech QuickCam Communicate STX
Vendor Logitech
Location 0000.001a.0000.002.000.000.000.000.000
Driver
Date 5-9-2007
Version 11.0.0.1213
File C:\Program Files\Common Files\logishrd\WUApp32.exe
File C:\Windows\system32\drivers\LV302V32.SYS
File C:\Windows\TWAIN_32\QuickCam\lvWIAext.dll
File C:\Windows\system32\lvcodec2.dll
File C:\Windows\system32\LVUI2.dll
File C:\Windows\system32\LVUI2RC.dll
File C:\Windows\system32\drivers\LVUSBSta.sys
File C:\Windows\system32\lvci1100.dll
File C:\Windows\system32\lvcoinst.ini
File C:\Windows\system32\Repository.reg
Logitech Mic (Communicate STX)
Device Kind Audio device
Device Name Logitech Mic (Communicate STX)
Vendor Logitech
Location 0000.001a.0000.002.000.000.000.000.000
Driver
Date 5-9-2007
Version 11.0.0.1213
File C:\Program Files\Common Files\logishrd\WUApp32.exe
File C:\Windows\system32\drivers\LVUSBSta.sys
File C:\Windows\system32\drivers\lv302af.sys
File C:\Windows\system32\drivers\drmk.sys
File C:\Windows\system32\drivers\portcls.sys
File C:\Windows\system32\drivers\USBAUDIO.sys
File C:\Windows\system32\lvci1100.dll
File C:\Windows\system32\lvcoinst.ini
File C:\Windows\system32\Repository.reg -
Why does Premier Pro CC crash so often?
I just bought a kickass PC to edit a documentary and Premier Pro CC keeps crashing at least once a day. Now my computer has crashed all together!
My PC configuration:
16 GB RAM
2 TB hard disk
3.9 GH processor
2GB Video Ram (NVIDIA)
Windows 8
Adobe's website that one needs only 8GB RAM to run Premier Pro CC. My PC has much more power and memory than they are specifying.
Can anybody weigh in on this problem?I also want to add that I use this PC only for editing. My editor runs just two applications on this PC. Premier Pro CC and Microsoft word.
-
Adobe Premier Pro CC Crashes PC with error DRIVER_IRQL_NOT_LESS_OR_EQUAL (wdf01000.sys)
i am a gamer on youtube and i use my all the time i recently did a full system upgrade exceot the ram and hardrive it working fine but then the harddrive became faulty and premier pro cc allways crashed when i opened it so i put a new 120gb ssd in installed
a new version of windows did all the driver updates and it worked fine untill i closed premier pro now im back to it crashes every time i open it and it crashes my pc i allways get this error message DRIVER_IRQL_NOT_LESS_OR_EQUAL (wdf01000.sys)
could someone please help because i really need my pc working again and i hate using my macThanks.
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.
2: kd> .trap 0xffffd000fe1dc280
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=00000000c0000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80031ca470a rsp=ffffd000fe1dc410 rbp=00000000c0000001
r8=00000000c0000001 r9=0000000000000000 r10=0000000000000038
r11=ffffd000fe1dc4c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
Wdf01000!FxRequest::CompleteInternal+0x4a:
fffff800`31ca470a 488b91b8000000 mov rdx,qword ptr [rcx+0B8h] ds:00000000`000000b8=????????????????
On the faulting instruction, there was a failure writing the contents of the
rdx register into the memory address pointed at by the sum of the
rcx register + 0B8h. This was brought upon by USBXHCI.sys.
1. Remove and replace avast! with Windows 8's built-in Windows Defender for temporary troubleshooting purposes as it's likely causing conflicts:
avast! removal -
http://www.avast.com/uninstall-utility
Windows Defender (how to turn on after removal)
A.
Navigate toControl Panel
(with icons). You can do this by hittingStart
> Search > Control Panel.
Once in Control Panel,
change the drop-down fromCategory
to
Large
and/or Small icons.
B.
Among the list of icons, find and click
Action Center.
C.
Assuming the removal of your prior antivirus software went properly, you will notice for both
Spyware and unwated software protection (important) and
Virus protection (important), it'll have a button labeled Turn on now. Click this button (it doesn't matter which, as Windows Defender serves as
both in Windows 8/8.1).
2. I am curious in regards to whether or not your Avstream drivers are causing a problem, as they are rather old:
2: kd> lmvm ElgatoGC658
start end module name
fffff800`34492000 fffff800`344a1000 ElgatoGC658 (deferred)
Image path: \SystemRoot\System32\Drivers\ElgatoGC658.sys
Image name: ElgatoGC658.sys
Timestamp: Wed Nov 09 02:39:12 2011
I would uninstall if no update is available.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama -
Premier Pro CS3 crashes with Canon 7D HD files
I am just putting together a promo for a client, shot in HD on my Canon 7D. Everything went fine until 3 minutes into the project when Premier Pro CS3 refuses to render more than 1:30 minutes. (I already changed preferences to "Optimize rendering for Memory") Also the preview window is blanced out White and Black further down the project time line (even after changing back to:"Optimize rendering for Performance". Also now Premier starts crashing everytime I add a sound track. It looks as if the Canon 7D .mov files are too unwieldy for my new 12GB iMac 2,8 GHz Intel Core i7 (OSX 10.6.3).
I need some urgent help please, as my job in in jeopardy.
Should I convert my canon .mov files into H.264 first or what is the best way to work with these files?(using MPEG Streamclip)
Thanks very much for your help.I am probably too late, but if you have Apple Pro Res 422 Codec available in MPEG Streamclip you should transcode your HD files to that and then bring it into Premiere. They will be easier to work with that way.
Good Luck! -
Premier Pro CS6 crashing at Quit
Premier Pro CS6 has begun crashing at Quit. I've run Disk Warrier and MacKeeper. I've run Disk Utility several times. Someone suggested that I trash PP preferences and other PP associated files. I'm not sure I can find all such files. Can anyone help with this?
Thanks,
RobertI am also expierencing frequent crashes when premiere quits.
here's the log.
Process: Adobe Premiere Pro CS6 [10456]
Path: /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
Identifier: com.adobe.AdobePremierePro
Version: 6.0.2 (6.0.2)
Code Type: X86-64 (Native)
Parent Process: launchd [156]
User ID: 501
Date/Time: 2013-04-06 21:00:54.676 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 72042 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 23541 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 65E91A24-2173-C326-1486-2F27F0515D0E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.premiere.frontend 0x000000010c72b74b FE::Application::AttemptPanicProjectSave() + 21
1 com.adobe.premiere.frontend 0x000000010c78327c UnixInterruptSignal(int) + 44
2 com.adobe.dvacore.framework 0x0000000100279b15 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 261
3 libsystem_c.dylib 0x00007fff9062694a _sigtramp + 26
4 libsystem_c.dylib 0x00007fff9063dbf9 pthread_mutex_lock + 20
5 com.adobe.VideoRenderer.framework 0x00000001042efcae StrongPluginIDMap::ReleaseReference(int) + 40
6 com.adobe.VideoRenderer.framework 0x0000000104303246 ML::SDKCallback_PrSDKVideoSegmentSuite_ReleaseVideoNodeID(int) + 22
7 com.adobe.RendererGPU.framework 0x00000001260a49ac VideoNodeIDOwner::~VideoNodeIDOwner() + 150
8 com.adobe.RendererGPU.framework 0x00000001260a43e9 boost::detail::sp_counted_impl_p<VideoNodeIDOwner>::dispose() + 33
9 com.adobe.RendererGPU.framework 0x00000001260a2a24 VideoNode::~VideoNode() + 66
10 com.adobe.RendererGPU.framework 0x00000001260a5566 VideoMediaNode::~VideoMediaNode() + 30
11 com.adobe.RendererGPU.framework 0x000000012608ef2d RenderNodeBase::~RenderNodeBase() + 133
12 com.adobe.RendererGPU.framework 0x000000012602b8f5 RendererGPU::NestedTimelineNode::~NestedTimelineNode() + 79
13 com.adobe.RendererGPU.framework 0x000000012602b962 RendererGPU::NestedTimelineNode::Release() + 50
14 com.adobe.RendererGPU.framework 0x00000001260233f0 std::_Rb_tree<ASL::InterfaceRef<IRenderNode, IRenderNode>, ASL::InterfaceRef<IRenderNode, IRenderNode>, std::_Identity<ASL::InterfaceRef<IRenderNode, IRenderNode> >, std::less<ASL::InterfaceRef<IRenderNode, IRenderNode> >, dvacore::utility::SmallBlockAllocator::STLAllocator<ASL::InterfaceRef<IRenderNode, IRenderNode> > >::_M_erase(std::_Rb_tree_node<ASL::InterfaceRef<IRenderNode, IRenderNode> >*) + 106
15 com.adobe.RendererGPU.framework 0x00000001260233bc std::_Rb_tree<ASL::InterfaceRef<IRenderNode, IRenderNode>, ASL::InterfaceRef<IRenderNode, IRenderNode>, std::_Identity<ASL::InterfaceRef<IRenderNode, IRenderNode> >, std::less<ASL::InterfaceRef<IRenderNode, IRenderNode> >, dvacore::utility::SmallBlockAllocator::STLAllocator<ASL::InterfaceRef<IRenderNode, IRenderNode> > >::_M_erase(std::_Rb_tree_node<ASL::InterfaceRef<IRenderNode, IRenderNode> >*) + 54
16 libsystem_c.dylib 0x00007fff9067f307 __cxa_finalize + 200
17 libsystem_c.dylib 0x00007fff90680f57 exit + 15
18 com.adobe.AdobePremierePro 0x0000000100003623 start + 59 -
Premier Pro CC crashes on Mavericks after relocating user profile
Slowly but surely my OSX environment is being extricated from the absolute lunacy that every file used by any application had to reside on the machine's root drive. Adobe Premiere Pro, for example, created a $USER/Documents/Adobe subdirectory where it stored my profile information. I attempted to move that profile information to a network drive and to use an alias to point $USER/Documents/Adobe at $NETWORK_DRIVE/Adobe. Now Adobe Premiere Pro CC crashes on startup. I have attempted to trash my preference (deleting the 7.0 subfolder of the Adobe/Premiere Pro folder), but that did not help. Is it really true that in 2014, 30 years after folks had worked out symlinks and NFS, that Adobe cannot honor these tried and true concepts?
Following up on my own question, I found that creating an Alias in Apple-land isn't nearly as simple nor robust as using a good old-fashioned symlink. I moved the Adobe alias out of the way, symlinked to the network drive, and BANG! Everything worked. Proving yet again that the less one knows about OSX (for example, the existence of the alias feature), probably the better. Surprising, though, that the Premiere Pro CC app cannot deal with such.
-
Premier Pro CC Crashing Frequently
Hello, I am having an issue in Premear Pro Creative Cloud, the software has become extreamly unstable and is cashing too frequently to be usable.
I am editing a project cosnisting mainly of R3D files in a 1080p R3D sequence. The project files are all stored on an external Laci Rugged connected to the machean vai USB3.0. The project file is on the desktop of the machean. I am editing on a Mac book Air with 4Gb memory and a 1.8Ghz i5 processor, however I ahve tried moving the project to two additional macheans (One other Mac and one PC) and had no change in the issue. One of these computers was also on a differant creative cloud subsription.
The error message I receve is the standard "Sorry, a serious error has occured that require Adoby Premear pro to shut down..." no further details are provided.
However when the program crashes from playing a clip from the bins I do receve an additional error message (this one with the yellow alert icon instead on the premear pro logo) that reads.
"Premear Pro has incountered an error."
followed by
[/sirreel64/releases/2013.02/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Clip/AudioC lip
.cpp-959]
I have no idea what that file extension is and the file does not exist on this computer, the same error message poped up on the other computers, the file did not exist on them either.
The program crashes frequently when the following actions are taken.
A subclip is played from the bin
More than one clip in the timeline is selected
More than one subclip is dragged from the bins to the timeline
The program also crashes less frequently when non of these actions are taken, seemingly at randome.
I have also tried editing the project from a differant HDD via thunderbolt and had no change.
Any and all help is greatly appreseated, on the clock for this project.Please start a new thread, bouzaidiy, providing as much information as possible about your computer, the exact version of Premiere you have, your project/sequence(s)/content, and what you're doing when Premiere crashes. Also include crash reports and error messages. This page recommends other good data to provide: FAQ: What information should I provide when asking a question on this forum?
But first, try searching the forum for something specific, such as keywords in the error message (if it's not just the generic "Premiere Pro has encountered an error and must close), or the "faulting module" cited in the crash log. -
I have the trial version of Premiere Pro and I have been using it for about a week with no problems but today I was working and it gave me an error message that said that it had to shut down. After it shut down I reopened it and it told me to resave it which I did but when I reopened the project it gave me the same message and crashed again. I've tried to uninstall it and reinstall it and that didn't work. I edit every day and I need this to work. I am editing on a imac late 2013 running OS X Yosemite with 8GB of RAM and a NVIDIA GeForce GTX 775M 2048 MB Graphics.
Hi Emma,
Try resetting your preferences. See this link: http://helpx.adobe.com/premiere-pro/using/preferences.html#change_preferences
Thanks,
Kevin -
Premier Pro CS5 crash on IMac when exporting media
Hello
I am editing short clips to export as MPEG2. They are for use in another programme. Initially this worked fine but now CS5 crashes part way through the export most of the time. It has worked intermittantly.
The Mac OS X is version 10.6.5
Any ideas?
thanks
PStart a new project and import your clips into the project and drop it on the timeline. is there a progress bar on the lower right? That's the audio being conformed (wave form of the audio generated). If your clip is long, it takes a few moments for this to get done (once). That may be your problem.
Make sure you're using Premiere Pro 5.02.
Trash your preferences.
Clean your media cache.
Hope this helps,
Dennis -
Premier Pro CC crashes in Win 8.1
I have 4 intel procs, 16 gig of mem, and terabytes of disk space. I'm ready to dump my subscription.
What is the text of any error messages?
More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Maybe you are looking for
-
Issue with Cisco AnyConnect Secure Mobility Client in Macbook Pro
Hi all, I am getting "No valid certificates available for uthentication" message while trying to connect Cisco AnyConnect VPN. I am having a valid certificate in Keychain Access. I couldn't find an option to import the certificate to the VPN. Please
-
Newbie: how to launch query, located in a part of a file
When I put a query in a file, I can run the query using the filename, as follows: file content: === select whatever from where-ever where however; exit; === Command: sqlplus username/password@databasename @filename I would like to put a list of queri
-
ORA-03232 Error on Spatial Join
I am trying to run the following query. The tablesnames are pretty self explanitory. SELECT c.cnty,COUNTY(a.id) FROM county c,addr_points a WHERE SDO_RELATE(a.geoloc,c.geoloc, 'mask = ANYINTERACT querytype = JOIN') = TRUE GROUP BY c.cnty; and am gett
-
Hi, I wanted to upload logo through t-code OAER. I have gone through following steps. GOTO - OAOR (Business Document Navigator) Give Class Name - PICTURES Class Type - OT..... then Execute It will show you the list, then select ENJOYSAP_LOGO. On that
-
Howto build e17 the right way with the help of takhis PGKBUILDs
hello! first of all, thank you takhis for packaging e17! you offer the PKGBUILDs for e17, so i decided to build them by myself to have the newest version, because i need it for the new simply-white theme (0.8.3). with the version from 2008-12-22 i do