Premier Pro CC files in media browser turn black when I hover

Hello,
I have uploaded files into a new project. In the media browser window I can see the thumbnails but they turn black when I hover over them.
From the project window it I double click on one it loads but I can only see black though I can hear the audio.
What have I done wrong??
Thanks.

Hi Darrin,
darrinb50997848 wrote:
Hi Kevin,
Yes, through the Media Browser. Coming from a Nikon D800.
Thanks for the info. I noticed that you have a Windows system. Is QuickTime installed? It should be.
If so and you still cannot import, what happens if you change the extension of the media file from .mov to .mpg?
Thanks,
Kevin

Similar Messages

  • Can I import mp4 file in media browser

    Can I import mp4 file in media browser?

    Hi VideoTester,
    Thanks for contacting Adobe. Yes, you can import mp4 files using the media browser.
    Sincerely,
    George Fox
    Adobe

  • Why does my screen turn black when I play iTunes while working on iPhoto?

    Why does my screen turn black when I play ITunes while working on iPhoto? I can't click off of the screen but get a message that reads Shut down computer by pressing button in back then turn computer back on by pushing button in back. That's followed by Chinese letters (which I cannot read). I have had other problems when playing iTunes (actually, a radio station on the Internet) while working on  iPhoto. Before, I got a window that would pop up and tell me I had no disk space available, that I would have to quit applications that were open. Not many were open.
    It would be nice if I could solve this problem once and for all.
    Thanks in advance for all the suggestions. I truly appreciate your help.
    Jan

    That was easy. Thanks. Jan
    Interval Since Last Panic Report:  1949305 sec
    Panics Since Last Report:          1
    Thu Feb  6 15:29:32 2014
    panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81d89ff3, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff7acd4a2a7c, CR3: 0x0000000085d3b000, CR4: 0x0000000000000660
    RAX: 0xffffffff4bffff56, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000
    RSP: 0xffffff807867b7c0, RBP: 0xffffff807867b800, RSI: 0xffffff7acd4a2a7c, RDI: 0xffffff8065292000
    R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0xffffff7f81d44200, R11: 0xffffff800f8b45e8
    R12: 0xffffff8065292000, R13: 0xffffff807867b860, R14: 0x0000000000000001, R15: 0xffffff7acd4a2a7c
    RFL: 0x0000000000010286, RIP: 0xffffff7f81d89ff3, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff7acd4a2a7c, Error code: 0x0000000000000000, Faulting CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff807867b470 : 0xffffff8000220792
    0xffffff807867b4f0 : 0xffffff80002c4794
    0xffffff807867b6a0 : 0xffffff80002da55d
    0xffffff807867b6c0 : 0xffffff7f81d89ff3
    0xffffff807867b800 : 0xffffff7f81d8a694
    0xffffff807867b890 : 0xffffff7f81d8b4ed
    0xffffff807867b8d0 : 0xffffff7f81d472a1
    0xffffff807867ba40 : 0xffffff7f81d8bd6d
    0xffffff807867bb00 : 0xffffff7f81d44346
    0xffffff807867bb60 : 0xffffff8000655f3e
    0xffffff807867bb80 : 0xffffff800065681a
    0xffffff807867bbe0 : 0xffffff8000656fbb
    0xffffff807867bd20 : 0xffffff80002a3f08
    0xffffff807867be20 : 0xffffff8000223096
    0xffffff807867be50 : 0xffffff80002148a9
    0xffffff807867beb0 : 0xffffff800021bbd8
    0xffffff807867bf10 : 0xffffff80002af140
    0xffffff807867bfb0 : 0xffffff80002dab5e
          Kernel Extensions in backtrace:
             com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81d390 00->0xffffff7f81dfbfff
                dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 b0000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8089e000
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80865000
    BSD process name corresponding to current thread: iPhoto
    Mac OS version:
    11G63
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: iMac10,1 (Mac-F2268CC8)
    System uptime in nanoseconds: 11526391261403
    last loaded kext at 23020191300: com.apple.driver.AppleHWSensor    1.9.5d0 (addr 0xffffff7f8234b000, size 28672)
    last unloaded kext at 522057763087: com.apple.driver.AppleFileSystemDriver    13 (addr 0xffffff7f8254c000, size 12288)
    loaded kexts:
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch    70.12
    com.apple.filesystems.autofs    3.0
    com.apple.iokit.IOBluetoothSerialManager    4.0.8f17
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AppleHDA    2.2.5a5
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleMikeyDriver    2.2.5a5
    com.apple.driver.AppleBacklight    170.2.2
    com.apple.driver.AppleMCCSControl    1.0.33
    com.apple.driver.AppleLPC    1.6.0
    com.apple.driver.AGPM    100.12.75
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AudioIPCDriver    1.2.3
    com.apple.driver.ApplePolicyControl    3.1.33
    com.apple.GeForce    7.3.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d8
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.8f17
    com.apple.driver.AppleUSBCardReader    3.0.6
    com.apple.driver.AppleIRController    312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.1
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.1.0
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleFWOHCI    4.9.0
    com.apple.driver.AirPort.Atheros40    505.67.1
    com.apple.driver.AppleAHCIPort    2.3.1
    com.apple.nvenet    2.0.17
    com.apple.driver.AppleUSBHub    5.1.0
    com.apple.driver.AppleUSBEHCI    5.1.0
    com.apple.driver.AppleUSBOHCI    5.1.0
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.4
    com.apple.security.TMSafetyNet    8
    com.apple.driver.AppleIntelCPUPowerManagement    195.0.0
    com.apple.driver.AppleMultitouchDriver    231.4
    com.apple.driver.IOBluetoothHIDDriver    4.0.8f17
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.driver.DspFuncLib    2.2.5a5
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOAudioFamily    1.8.6fc18
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleGraphicsControl    3.1.33
    com.apple.driver.AppleHDAController    2.2.5a5
    com.apple.iokit.IOHDAFamily    2.2.5a5
    com.apple.nvidia.nv50hal    7.3.2
    com.apple.NVDAResman    7.3.2
    com.apple.iokit.IONDRVSupport    2.3.4
    com.apple.iokit.IOGraphicsFamily    2.3.4
    com.apple.iokit.IOFireWireIP    2.2.5
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d8
    com.apple.driver.IOPlatformPluginFamily    5.1.1d6
    com.apple.driver.AppleSMC    3.1.3d10
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.8f17
    com.apple.iokit.IOBluetoothFamily    4.0.8f17
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.2.1
    com.apple.iokit.IOUSBMassStorageClass    3.0.3
    com.apple.iokit.IOUSBHIDDriver    5.0.0
    com.apple.driver.AppleUSBMergeNub    5.1.0
    com.apple.driver.AppleUSBComposite    5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1
    com.apple.iokit.IOFireWireFamily    4.4.8
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOUSBUserClient    5.0.0
    com.apple.iokit.IOUSBFamily    5.1.0
    com.apple.driver.NVSMU    2.2.9
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.11
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.DiskImages    331.7
    com.apple.iokit.IOStorageFamily    1.7.2
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.7
    com.apple.iokit.IOACPIFamily    1.4
    System Profile:
    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Serial ATA Device: ST3500418ASQ, 500.11 GB
    Serial ATA Device: HL-DT-ST DVDRW  GA11N
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1003, 0x06400000 / 3
    USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x020b, 0x06430000 / 4
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 6

  • My iphone screen doesnt turn black when im on the phone

    my iphone 4 screen doesnt turn black when im on the phone and its not the case and i havent dropped it, is there anything i can do without having to get a new phone. i would get a new phone if i need to but i would like to fix it without having to.

    The Ambient Light Sensor may be malfunctioning. Unfortunately there is not much you can do without tampering with the phone internally and voiding the warranty. Your best bet is to bring the phone to a local Apple Store and have them inspect it.

  • I've read a lot of comments/suggestions about camera issues that it turns black when opening the phone camera but nothing is worked for me. I'm so frustrate on my iPhone 5s im using it like for a month, I thought its more better than Samsung but I failed.

    I've read a lot of comments/suggestions about camera issues that it turns black when opening the phone camera but nothing is worked for me. I'm so frustrate on my iPhone 5s im using it like for a month, I thought its more better than Samsung but I failed. Please help!!! I hope apple has something to do about this. Thanks.

    I would have had the phone looked at long before a month of problems.
    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    If that doesn't help Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. You phone is under warranty and someone at an Apple store can help you.

  • The screen on my iPhone 6 turns black when on a call

    The screen on my iPhone 6 turns black when I am on a call (and then I cannot end the call)

    My iPhone 5s did the same and my company sent me a new one.  That one had the same problem.  I am now being told by my company that it is an app that I have loaded that is not compatible with the IOS update.  They sent me an iPhone6 and advised me to only add my apps one at a time to see which one is causing the problem.  Verizon, I was told, has been working on the problem as well.  Don't know if all this is true but sounded right to me.

  • Screen turns black when I turn my iPad

    My screen turns black when turn my iPad

    I have an Ipad 1 gen bought in 2010. Doing some research I think there is a connection between date bought and the screens. Thick striped, black white or colored but Apple are refusing to acknowledge. If I can get enough people I will take this further if I can! Please join me on Facebook @Apple Ipad screen issues Thanks!

  • No Access to Desktop Files in Media Browser iMac

    I have a folder with video-files on my iMac Desktop.
    It seems I don't have access to this folder anymore.
    I normally access this folder through the 'Users' folder (see screenshot 01)
    But if I click on it, it says 'Reading..' but won't open the folder (see screenshot 02)
    It's weird, because I don't have any troubles accessing these files in, for instance, Photoshop.
    So, the bug must be in Premiere Pro. I have recently updated the software, but that didn't help.
    Anyone familiar with this problem? Any solutions?
    Thanks a million! Caspar

    Hi Caspar,
    The odds are that one or more files in the folder--or possibly a subfolder--is throwing Premiere some kind of curveball, like a codec that it's not sure how to handle. If it's something like that, then it's not at all surprising that Photoshop has no problem because the two programs use different "providers" to process the contents of folders.
    The first thing I'd try is to switch Media Browser from Icon View to List View. That will circumvent the code that is trying to render previews for the thumbnails.
    Next would be to divide and conquer: use Finder to move half the content of the folder into a separate folder (this could be difficult if you're working with file-based content like DVCPRO P2). Then try to access each folder. If one opens and the other doesn't then repeat the process with the one that won't open.

  • Rx2 or rex files in media browser at 96khz and up

    help please....
    I am a techno / deep house producer and been working with logic for quite a while albeit mostly with external/internal samplers.Recently I switched to more loop oriented workflow and using the media browser to preview and import loops.
    My Dynaudio Air monitors are more than cool with 96 and 192 and so is the machine so I decided to wrk in 96khz which is awesome for sound...but here lies the problem...
    Since the change - I cannot audition rx2 or rex files... only wav/apple loops....it does wrk back in 44 but thats not really usefull.
    Any nudge as to how to solve this from the forum folks would be highly appreciated!
    Or would my only choice be to drop another 60 euro on Audiofinder?

    Hi bston475,
    Please provide us some more information mention below.
    1. The version of Premiere Pro that you are using
    2. Do you have an external drive that you are trying to access.
    3. Mention the formats of the clips that you are using.
    Regards,
    Ashish

  • GB 08-Importing mp3 file from media browser---does this affect source file?

    Hello again,
    Another question...
    I imported an mp3 from my iTunes folder into GB (to jam over). I did this via the media browser, and it came in fine. I next wanted to create a looped rhythm segment from that file to jam over. I know how to do this, and then add it as a loop to the library. However, does this alter the source file at all (in the iTunes folder)? Do I need to make a copy of this in the GB folder first before I start splicing? I think I read that GB will not alter files, just "regions" but I wanted to make sure.
    On a related note, does GB point to a location for the source file (even if it's been spliced)? So if I moved that iTunes folder would it be a problem?
    Thanks!

    However, does this alter the source file at all
    no
    does GB point to a location for the source file (even if it's been spliced)?
    yes, and no. originally, yes, but once saved as a loop, that little clip is saved as it's own file to your lib
    So if I moved that iTunes folder would it be a problem?
    same as above. it will in the first case, won't in the second

  • Problem importing Premier Pro CS4 files into CS5

    I have loaded Premier Pro CS5 onto a spanking new 64 bit machine.  When I import a CS4 project file into CS5, it asks me to locate the raw video files but nothing else.  All titles with graphics in them are without the graphics. The text is OK.  The graphics have disappeared.  How do I import a project so the titles are complete and don't have to be rebuilt?  .

    Can you please give your system specs?
    In particular, how many physical HDD you have as well as memory. OS, CPU etc.
    Also - what are the scratch disc settings in Premiere?
    Finally - what is the video type - SD? HD?
    Please give as many details as possible as it sounds like your system is going into overdrive.

  • Every time i select the file i media browser it gives and error and closes

    every time I select a file from the media browser it crashes

    Hi,
    Are you trying to import it from an external hard drive?
    If that is the case, create a new folder in the hard drive and cut and paste all the other files to that new folder.
    Let me know if that helps.
    Regards
    Sarthak

  • Missing files in Media Browser of iDVD

    iMac 24 3,06 Ghz - 10.5.7 latest iLife apps...
    I cannot get at my movie files that are in the movies directory
    content of it: Divx Movies / iDive / PulpMotion/ Evenements iMovie/Projets iMovie
    (last 2 directories were not transfered from my previous PowerMac G5 but created since I've moved to the new machine and imported some video files form external disc))
    contents in idvd media pane: Divx Movies/PulpMotion/iDive
    the audio pane only lists Garageband
    Don't know waht to do, thanks for help

    Reapply the iLife Support 9.0.3 updater. That has fixed Media Browser issues for other users.
    OT

  • What does it mean when a file's preview icon turns black?

    So, I need some help with this one. I'm stumped. I noticed some of my file preview icons turn black. What does this mean? Is the file corrupt? When I try to open the file nothing appears other than a big black image. What's going on? I'm thinking I should reinstall Mac OS X because something might be screwed up. Need advice!

    Mountain Lion Recovery
    Boot up from your computer by holding down the command+r keys.  This will take you to the recovery drive.
    Select Disk Utility & hit Return. 
    In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
    Repair permissions when you reach the desktop and restart your computer.  Preview icons still black?

  • Edge Animate file turns black when viewed in Folio, but worked great in adobe content viewer before uploading to folio panel.

    What am I doing wrong?
    I created simple animations to work in DPS. Basically hot spot button that toggle on and off showing features and benefits. When viewed and tested in adobe content viewer, everything worked great. Now that I am ready to upload the folio as an ipa app. The animations turn black over the image that it is supposed to be on top of.
    Any help would be much appreciated.

    Thanks Neil, that worked once I'd installed it directly into the Applications folder, not within a subfolder.
    So if anyone else has this issue, install the Desktop Viewer app for CC and it works for both CS6 and CC.
    NOTE, that you need to double-click the Install Adobe Content Viewer.app file, don't look for a file called Install Adobe Content Viewer.air as per the instructions, as they are out of date.
    Phew, I have finally got all my DPS functionality back, and have created a V27 app using V28.

Maybe you are looking for

  • Mac keeps turning off during OS installation: from dvd and usb both

    I'm trying to install a new ssd, and mac keeps shutting down while installing 10.6 from retail official dvd. so I made a bootable OS in my usb in disc utility (the whole "source" and "destination" tech), but mac still shuts down while installing OS f

  • Screen fields without parameter id's in IW26 pseudo-selection screen

    The initial screen of IW26 looks like a selection screen but isn't.  It uses a number of screens as follows: 1) For notification/status/order: IQS0 1050 (IQSO is the function group) 2) For Notification Reference Object: IWO1 0100 3) For Notification

  • Create a Hard Copy

    Hello, I have successfully downloaded Lion from the App Store, is it possible to create a hard copy to put on disk so I know I have it? Thanks

  • HT1688 How can I block calls with my IPHONE

    Researching the internet shows that you have to jail break the IPHONE to be able to block phone numbers. Did the designers forget to design the application with the IPHONE? There has to be a way to block phone numbers without jail breaking the phone.

  • CS3: Find Font window on open, no missing fonts.

    Is there a way to tell Illustrator not to show the Find Font window when tere are no missing fonts? It's only a whole lot frustrating and annoying. I'm sure the fonts are activated in Suitcase Fusion (only just slightly less crappy a an option than n