Premier pro cc playback is jumping backward

Since I've upgraded from Premier Pro CS6 to CC, the playback head keeps on jumping backwards in playback mode. In the event page I get the following message: "Audio Dropout Detected at: and the list goes on for ever of the same message at different timecode interval. What can I do to resolve this?

hi
look at this
I have the same problem
https://forums.adobe.com/thread/1504407
You can post your computer specs?
It seems that not everyone is complaining about it

Similar Messages

Poor quality of AVI files playback in Adobe Premier Pro CS6

I tried to play back AVI files loaded from Canon GL2 camera by Premier Pro 2.0. In Adobe Premier Pro CS6 playback I got jitters and poor quality - what is the problem?

1st - More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
2nd - Exactly what is inside the AVI file?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/

CTI in P-Pro jumps backwards while playing every few seconds

Premier Pro CC 2014
Asus G760JM
Win 8.1
i7-4700HQ 2.4ghz, 64 bit
8gb RAM
During playback in the preview window as well as in the timeline, the CTI jumps back a few frames, and continues to play from there. It is H.264 in a .mov container, and I've played this footage before. I played it in VLC to make sure the footage was ok, and no prob. Help!

Trash your Preferences and plugin cache (reboot while holding down shift + alt)
You may also want to trash the Media cache database.

How can I open a project that has been created with Mercury Playback Engine GPU Acceleration software, on my trial version of Premier Pro CC?

Hi,
I'm working with a colleague who is using Mercury Playback Engine GPU Acceleration software on his PC version of Premier Pro CC. I am using a mac and have a trial version of Premier Pro CC. When I try to open a project file that he has sent me I get an error message-
"Missing renderer: This project was last used with Mercury Playback Engine GPU Acceleration (CUDA), which is either not available or not certified on this system. Mercury Playback Engine Software Only will be used."
When I click OK and locate the files I get a message saying "File format not supported".
Can anyone tell me what to do so that we can share project files?
Many thanks,
Jessie

Shouldn't really be the MPE at fault here ... what is the codec of the footage/sequence/project?
Second, can you create a new project in PrPro, then in the media browser, import that sequence from the other project?

Video Stutters in Premier Pro Playback Monitors

When capturing HDV clip with Premier Pro CC and playing it in the timeline, the video stutters. I play the same captured clip in Windows Media Player, and it look great. I am using Adobe Premiere Pro CC.-Version 7.2.1(4)
I have the following equipment:
Camera
Canon XH-A1S (set to HDV 60i)
Processor:
Intel® Core™ i7-4930K CPU @ 3.40GHz
Memory:
32 GB
System Type:
64-bit Operating System
Rating:
7.8 Windows Experience Index
Graphics Card
GeForce GTX 760
Solid State Drive
Samsung SSD 840 EVO 750G SCSI Disk Device
Resolution
1920x1200, 59Hz
BD-RW
Pioneer BDR-208D ATA Device
Monitor
Dell U2412M
Clip properties:
Type: MPEG Movie
File Size: 1.1 GB
Image Size: 1440 x 1080
Frame Rate: 29.97
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00;06;04;06
Pixel Aspect Ratio: 1.3333
Please help,
Don

I bought two Seagate 1TB Barracuda drives and installed them as a Raid 0. This did not change the stutter during playback. I contacted the GPU manufacturer and they said to install the latest driver. They have had several updated drivers recently. I have tried each new one as they were releases with no improvement. Nvidia said I can send it in for "warranty repair". I just paid for the GPU card on October 20th. I tried disabling the audio devices. No change.
I need help and do not know what to do next.
Camera:
Canon XH-A1S
Setting:
HDV 1440 x 1080 16:9
Processor:
Intel® Core™ i7-4930K CPU @ 3.40GHz
Memory:
32 GB
System Type:
64-bit Windows 7 Operating System
Rating:
7.8 Windows Experience Index
Graphics Card:
Gigabyte GTX 760 GDDR5-2GB 2xDVI/HDMI/DP OC WINDFORCE 3X Graphics Cards GV-N760OC-2GD REV2.0
Solid State C/drive:
Samsung SSD 840 EVO 750G SCSI Disk Device
Storage drives:
Seagate 1TB Barracuda Internal HDD 7200 RPM 64MB Cache, SATA 6.0 GB/S Interface
Raid 0
BD-RW
Pioneer BDR-208D ATA Device
Monitor
Dell U2412M 1920x1200, 59Hz
Power Supply
Seasonic 80Plus Power Supply M12II 620 BRONZE (620 Watts)

Premier Pro Windows 7 playback stuttering long render time

Hey
I have creative cloud with premier pro and I just tried rendering a project for the first time since I updated to 7.1. The project is taking an exceedingly long time to render even just a 20 second clip, I have seen posts about mac updates but I am using windows can people help?

Thanks for the additional info.
"from fraps" is not informative--at least not for me since I don't use Fraps. Frame dimensions? Codec? File type/wrapper? Frame rate? Is frame rate constant or variable?
By "sequence setting using same as clip," am I right that you created the sequence from one of the clips? Regardless, a screenshot of the sequence settings dialog would help.
Also, in the Export Settings dialog, do you click Export (which uses Premiere Pro to encode) or Queue (which sends the job to AME)?

How can I make my AVCHD mov. files work in premier pro?

I used Panasonic HDC-SD60 for a short film for work. This has over about 40 clips with around 3 hours of footage However when I import the .mov files from the media browser the audio seems fine but the footage is in a sort of slow mo, and out of sync. I want to edit and do post-production using adobe premier pro, and after effects. However the footage seems to be working in final cut X. There is no lag with playback on quicktime either. What's making this happen? I've read about variable frame rates, it's seems most common in iPhones and tablets? Is that something that the panasonic do as well? Is there a fix? Or should I jump ship and make do with a slightly more limited features of Final Cut?

That does not specifically say Variable FRAME Rate, so I don't know a cure... but, see below
Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
-and http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html
-http://helpx.adobe.com/premiere-pro/using/importing-assets-tapeless-formats.html

Premier Pro CC 2014 crashing, wasting enormous time, not able to load files into previous rev - this is crazy!!!

SOMEONE AT ADOBE PLEASE HELP!!!
I have had no problems editing Red Epic 4K R3D files in the past revisions of Premier CC but ever since creative cloud updated me to the latest Premier CC 2014 (8.0.1) I cant get any serious work done as my system is crashing on startup, or after a few minutes of work, freezing on playback at times, giving me artifacts at times and is just a miserable and frustrating experience I can get NOTHING done with!!!
How could Adobe release a piece of so called professional software like this with these now obvious MAJOR issues so many of us are experiencing, wasting massive time and money for all of its users and how can I get this running properly and stable as our livelihoods depend on this software to work and thats what we pay Adobe for ???
I am currently working on :
Mac OSX 10.9.3
Mac Pro 5,1 Tower
Nvidia GTX 660 2GB Graphics card
Cuda Drivers 6.0.37
I use a SSD swap drive and boot drive of 1/2 TB
I have a 6TB internal Raid for all my media files
I am editing 4K Red R3D files in a 4K timeline that I had no problem editing in previous version of Premier CC ???
If Adobe would have thought before changing the file compatibility with the new Premier Pro CC 2014 where you cant load a file updated to this new version back into Premier Pro CC previous revision or included some kind of import / export to and from previous versions I think we would all at least be operational again right now until Adobe can fix its errors in this new revision but they obviously didn't care to think about compatibility, safeguards for users and just adding more new features with a new file format in a buggy piece of software?
I have wasted days now on trying to solve these problems following other users in this forums suggestions including the following listed below:
• Reinstalled my OS downgrading to 10.9.3 originally thinking it was something OS related since I updated to 10.9.4 around the same time this all started happening
• Uninstalled / reinstalled Premier Pro CC 2014
• I have updated my permissions to read/write on my main user account on the Adobe Library files
• I have updated my permission to read/write on my main user account on my overall drive
• I have reverted my CUDA drivers back one revision as these were recently updated as well
I AM TIRED AND FRUSTRATED WITH ALL OF THIS NONSENSE WHEN I JUST NEED TO EDIT SO CAN SOMEONE AT ADOBE PLEASE SHED SOME LIGHT ON ALL OF THIS AND GET ME BACK TO A PLACE WHERE I CAN USE THE SOFTWARE I PAY FOR AND NEED TO BE ABLE TO WORK WITH TO KEEP MY BUSINESS OPERATING AND COMPLETE THE WORK MY CLIENTS ARE WAITING FOR ???
Originally I was very impressed with Adobe CC and Premier CC once I started to work with it after many years of abandoning the use of Premier as a Final Cut Pro 7 user but later decided to try Adobe again when Apple abandoned its pro base with the original Final Cut X. I also did not think this new cloud software model was all that bad over the old boxed method. This was all also before the big Final Cut Pro X update in December 2013/early 2014 where Apple appears to be back to support the real Pros but I have stuck with Adobe CC and Premier CC and been happy since that time. Now I am wondering if this was wise as I have had a number of other issues with other CC Apps, updates, etc and this is starting to feel like Creative Cloud is becoming a big, sloppy, buggy mess to me?

Also...
Add to right click menu of timelines an entry for "go to next keyframe" and "go to last keyframe" a la After Effects, we should also be able to assign a kb shortcut to this.
There are buttons on either side of the create keyframe button to advance forward or backward in the effects control panel or timeline.
You can also advance forward or backward in the effects control window by holding shift while dragging the playhead.
Allow copy/paste of selection of audio/video effects, not just one at a time. Sure we can copy/paste attributes but since we can also copy/paste effects it would only make sense to allow to copy/paste a selection of effects.
I guess I don't get this one. If I have 5 effects on a clip, I can simply command-click on the ones I want to copy over to the other clip.

RED - Red Rocket and Premier Pro CS5.5

First post here and glad to be on PP. I'm a FCP Ship Jumper....
I'm an avid RED shooter...mostly underwater and have been since 2007 and first named RED cameras. I understand and know well the RED workflow....
September 24, 2011
Ok,
using Premier Pro on my desktop and love it. However, it is not utilizing my Rocket Card.
This is what i have done so far for downloads:
1. Download CS5.5
2. Download latest updates for CS5.5 from any of the programs by going to Help, Updates
3. Download latest (9/12 update for PP) update for Premier Pro to 5.5.1 at: http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Macintosh
4. Download RED EPIC Importer at: http://labs.adobe.com/technologies/redepic_importer/
5. Downloaded LATEST ROCKET DRIVER: 1.4.16
All Epic footage plays fine along with R1 footage in PP as well as in RCX Pro beta 3...ALL works great... EXCEPT I cannot get any Rocket acceleration within PREMIER....
Questions or Posible places I screwed up:
1. SHOULD i also download RED ADOBE CS4 Installer from RED Support page ?
2. Is the LATEST ROCKET firmware 1.4.16 actually supported---on most the threads i hear folks talking about Rocket firmware 1.4.7
LASTLY: maybe i need to activate the Rocket Card ? I've gone to project settings; and other places to see if there is a drop down box to activate the Rocket Card, but i don't find anything.....I'd expect i to be in Project Settings under General and then under Video Rendering and Playback....but that area is grayed out and will NOT let me change it...it's set to default Mercury Playback Engine Software......
Thanks for feedback

ANSWER: Thanks to David McGavran and Steve Sherrick on Reduser forum for the ANSWER.....
SIMPLE: go to your Project Window: top left area....then right click ANY R3d file...and choose Source Settings...go to bottom of that new window and choose Enable Rocket....the Rocket card is then enabled for all the clips and timeline....

Footage will just not play in Premier Pro CS 5

I am importing footage into Adobe Premier Pro CS 5 version on a Mac 10.6, but it doesn't matter what file format I convert it into or what sequence settings I try I cannot get the footage to play! It's recorded on a Sony Handycam HDR-XR200E in AVCHD format as an MTS file. I have converted it into .mov, avi and mpeg4 formats but still nothing seems to work! It's not a trial version of CS 5 so the AVCHD should not be a problem. I have also tried all the sequence settings and nada! The footage jumps for 2 seconds and then just freezes.
Not sure how to proceed. If anyone could help it would be greatly appreciated!

tamzynd, what are the specs of your mac? sounds like Premiere is choking on the footage.
Can you play other type of vision (e.g. a plain old AVI file from a DV camera)?
is your footage on the internal drive or on an external disk?
MP

Laptop for Premier Pro CS6 (and CS6 suite)

We are wanting to either purchase the CS6 suite which includes Premier Pro CS6, or get a subscription to the Creative Cloud. Our quandary is that I need a new computer to get up to specs. Although building a desktop would probably be ideal, I would like to get a laptop that I can use for other purposes during the work day, and for editing short videos when needed (5-20 minutes in length). Can someone school us on the feasibility of using either a new macbook pro (i7, 8GB Ram, 1GB video) or a new Dell XPS 15z (Win7, i5, 8GB RAM, 1GB GT 525M video) and if anyone is successfully doing this... or if anyone tried it unsuccessfully. Can Premier Pro, specifically, run on these laptops with no problem? Do i need to use additional harddrives (oerhaps a thunderbold external)?
Thank you!

....consensus on this forum is to STAY AWAY from Dell and Mac......editing today's demanding codecs requires a beefy, well thought out laptop suited for the task. Some beefy gaming laptops from Asus have the necessary components, along with MSI , Sager and others,
ADK has laptops set up and tested specifically for video editing. Read the current and previous posts here on this forum regarding your question....it has been asked innumerable times before!! Before you "jump in the water" there is much to learn on this forum regarding the technical requirements to successfully edit digital video using PPro....especially from Harm Millard, Bill Gehrke, Eric and Scott at ADK, and others.

Do I need to re-install the WHOLE suite or can I just install just Encore and Premier Pro?????

I'm having a problem with my Encore and Premier Pro software. I have the Adobe Creative Suite Production Studio Premium CS5.1. Encore will not allow me to burn DVDS. I'm getting an 52102 error...won't allow it to finish writing...ALSO Premier Pro stops after capturing about 5 or 10 minutes of video and freezes...do I need to re-install my software??? and if I do... do I need to install the WHOLE suite or can I just install just Encore and Premier Pro????? I can burn and image file and it burns DVDs on my old Corel software so I know its not the burner or the DVDs I'm using..I am in the middle of a big project for kids at school really need to figure this out...not getting anywhere online. Can anyone help??? Has anyone had this problem? Hope I'm posting this to right place. THANKS!

I haven't had 52102 error, but seen it discussed. Here are a couple of links
Error = Sense Code 52102
Encore Hardware Error Sense Code 52102
Burning the iso file to the dvd may not be the same process as burning directly from Encore to dvd, and so may not exhibit the same error, if any. See response 1 in the first link.
As to the capture problem, look here
Troubleshoot digital video capture and playback | Adobe Premiere Pro

Newbie with premier pro on a mac and AVCHD

hello all
my head is swirling with all the info on this forum, so I'm hoping someone can answer a few questions.
first my system - new macbook pro 2.4 ghz intel core 2 duo, 2 gb of ram, mac osx 10.5.5. I run in "hi performance" mode, for maximum video performance.
premier pro CS4.0.0
camera: canon hf11 vixia
drive where I'm parking the video: g tech g raid 1 terrabyte, FW800.
so people tell me that my system is plenty powerful enough to playback my vids in the timeline without stuttering.
I'm shooting at 24p with the CINE preset on the camera. resolution is set at FXP, which is 1920x1080, 17 mbps.
I copy the MTS files from the camera over to the raid in the finder. then I create a new project, and in the new sequence dialog, I select the AVCHD 1080 24p. the preset info is: For editing AVCHD Formats recorded in 1920x1080 square pixels (non-anamorphic). 16:9 progressive-scan 1080p HD video at 23.976 frames per second. 48kHz audio.
so far so good
I import the clips by selecting "import" in the file menu, then I direct it to the MTS files on the raid and clik import, they all come in no problem. I can dbl-clik them and they pop open a source window and playback pretty much with no problem (sometimes they take a few seconds to get going, but then they're fine).
first problem is - the clips are listed as 29.97 in the project window.
2nd problem, when I drag them into the sequence window and playback, they stutter.
I'm guessing that because premiere thinks that they are 29.97 and my sequence is set at 24, it's trying to fix it as it goes and that's causing the stuttering. this might explain why they play fine in a source window, but stutter in a sequence window, even with no edits. but maybe I'm wrong.
3rd problem - every time I do an export across a seam, it crashes, or only exports the sequence up to the edit, then stops. (the canon splits the video into 1.9 gig chunks, so you end up with multiple MTS files if it's a long clip).
can anyone help?
thanks
gh

Don't shoot the messenger because he is bearing bad news!
Get a more powerful computer. The one you have is way underpowered for AVCHD material. Your processor is too slow, you do not have sufficient memory, your disk configuration is below standard. That about sums it up.
Bet your salesperson never told you that next to the camera, you needed a new computer...?
He is eagerly awaiting your return to the shop and has already prepared your order. All you have to do is sign and pay....
PS. Even on 8-core Macs with 16 GB RAM, people are struggling with AVCHD.

New Premier Pro User Introduction and Comments

Just wanted to introduce myself as I plan to be a frequent reader and hopefully contributor to this forum and in the hope that a few of the comments below will be useful.
First, to show my age, I began video editing back in the early 1990's with the Amiga and the Video Toaster. Later I began editing in Vegas Pro and Edius. In 2007 I largely left the PC platform for Macs, and almost immediately purchaed Final Cut Pro which I have used as my NLE on an eight core (2.8 GHz) 3.1 Mac Pro equipped with a 2 TB Raid 0 array of SATA drives as well as an external Raid 5 8TB SATA system for backups. Although video editing is just a hobby for me, I am serious about it and feel fairly competent in FCP.
With the arrival of the MPE and 64-bit support for Adobe's Premier Pro, I was attracte to trying this editing package which I had obtained in a purchase of the Production Premium package for the Mac. When I received the PP package a few months ago, I installed all the software and briefly tried PP and the other software components in the package but I did not do any serious projects with PP at that time.
Recently, I was involved in video recording a three camera shoot of a piano concert given in my home by my pinao teacher. We used two HDV cameras and my Canon 5D Mark II for the video and an Edirol R-09HR recorder optimally placed for recroding my Yamaha grand piano. I wanted to do a multicamera edit of the one hour concert, but I found this possible but very contorted to do in FCP (with the assistance of PlurarEyes for synching the externally recorded audio with the video). It was at that point that I became serious about learning and using PP CS5.
To get into PP CS5 in the fastest possible manner, I purchased the Learn by Video series on PP CS5 presented by Maxim Jago and Jan Ozer. I feel this is an outstnading video tutorial on using PP CS5. I also decided to upgrade the video card in my Mac Pro 3.1 from the Ati 2600XT card (which does not support the MPE with CUDA) with the nVidia GTX 285 which does. I was able to purchase a new overclocked GTX 285 on eBAy and installed it in my Mac Pro. I also purchsed PluralEyes for PP for synching the external audio in PP.
My experience with this rather large multi-camera project hs been excellent. Not one crash in many hours of work on the project! The GTX 285 easily handles rela time playback with no dropped frames in the timeline. I am impressed with the ease of doing a multi-camera edit in PP CS5 and in general very pleased iwth the program. The most difficult thing I have had to adjust to is the difference between PP CS5 and FCP in terms of getting video and audio into the timeline where I want it in PP. It's not difficult to do, but just sufficiently different that I found the PP CS5 video tutorials that I had purchased very useful in learning how to move video and audio around and patch to precise locations in PP.
Well, enough for now. I have much yet to do to complete this multicamera project, but I have been actively monitoring this forum for months now and simply wanted to say thanks for all I have learned here as well as to just say "hello".
Tom

just took me a while to find it as I don't think I have ever even visited the Video Lounge.
Tom,
Now that you have discovered our "little secret," do not be a stranger. We're a pretty loose, but friendly crew around the forum - both in the Lounge and out in the technical product forum.
Though some technical "stuff" does get posted here, one is usually better off in the product forum, as more users will see the post. Now, "technical" is a slightly abstract term. We've had mic. options explored here, camera options, and of course snakes. When the technical aspect gets to Adobe products, then the main fora are obviously the best locations.
There is also the Hardware sub-forum, and it's great for technical discussions on hardware. Most of that discussion revolves around using Adobe products on said computer, but a lot is general computer talk and questions.
If the discussion gets to authoring DVD/BD, then the Encore Forum is the right place, even though Encore now only ships with PrPro. One reason to break things off there is that some Encore gurus do not hang out here. Considering your audio background, one such individual is Neil Wilkes, the Encore audio-guru. He seldom shows up in the PrPro fora, but is usually not that far away in the Encore forum.
That's just a little breakdown of these fora.
Enjoy PrPro, and thanks for the intro and the thoughts,
Hunt

Adobe Premier Pro keeps crashing

APP keeps crashing literally every 5 minutes.
APP CS5.5 / OSX 10.7.3
ANyone got any ideas?
kernel: Data/Stack execution not permitted: Adobe Premiere P, protections were read-write

Cs6 Adobe Premier Pro keeps crashing Cs6
What version of Premiere Pro? CS6
Have you installed the recent updates? Yes
What operating system?
           win 7
What kind(s) of source footage?
        H.264 in a .mov container and P2 MXF
If you are getting error message:
         No error/ gone
What were you doing when the problem occurred?
          Selecting and moving around app, editing task.
What other software are you running?
         adobe master collection
Do you have any third-party effects or codecs installed?
          No
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
          None
Are you using Mercury Playback Engine GPU Acceleration?
        yes
Does the problem only happen with your final output, with previews, or both?
          Dose not happen when previewing
     I check the FAQ list
Also, please do everyone a favor and check the Premiere Pro FAQ list and also do a quick Premiere Pro Community Help search to see if your question has been addressed already.PremerProcs6 Keeps crashing

Premier pro cc playback is jumping backward

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