Premier Pro CC Trial not responding

Just updated premier pro, will load up option page for new project etc,
but as soon as I click new project it doesnt respond.
running on windows 7, also have also downloaded trial on another computer? is this the problem?

You do not appear to be hitting the same crash, prosto-c. The Faulting Module and Exception Code are totally different.
A variety of issues can cause PPRO to crash on launch. Just off the top of my head:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
the graphics driver
third-party plug-ins
a problem with the cache files.
a problem with the project file (if you're loading a project...)
the Preferences files be set to read-only
the user not having administrator rights
a conflict/incompatibility with some OS setting
a problem on the licensing/authentication side.
If the list above doesn't lead directly to a solution, then I suggest starting a new thread. A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here. Also, please provide as much of the information as possible that is requested here: http://forums.adobe.com/message/4200840#4200840

Similar Messages

  • My trial ended, now my premier pro file will not open on a different machine (it has opened on this machine before). It is saying the "file is damaged" I don't want to loss my edit, how can I access it?

    My trial ended, now my premier pro file will not open on a different machine (it has opened on this machine before). It is saying the "file is damaged" I don't want to loss my edit, how can I access it?

    Steven is correct, you never can go back to an earlier version with Adobe Premiere with the project file.  If your preceding version was CC you might try the trial version of CC 2014, but remember that once you enter the trial version cycle you never can go back.
    There was a way to hack the project file on the CS versions but that disappeared with CC.

  • My adobe premier pro CS6 will not install

    Hi there
    I am trying to install the adobe premier pro cs6 trial version, when I go through the set up, it say's that Adobe Encore CS6 and Adobe Premier pro CS6 do not meet os requirments, 64 bit os recommended.
    I really don't have much idea what that means or if there is a way around it etc. is there another version of the trial that doesn't require 64 bit? My computer is operating a 32 bit system.
    thanks
    Bex

    Unfortunately not.
    Premiere Pro CS6 and Encore CS6 are 64 bit only. They will not run on your machine.
    http://www.adobe.com/au/products/premiere/faq.html#64bit-support
    You could have a look at Premiere Elements which runs on 32 bit and 64 bit.
    http://www.adobe.com/au/products/premiere-elements/tech-specs.html

  • Premier pro cc trail not in the list of apps to download on the cloud app

    premier pro cc trail not in the list of apps to download on the cloud app. why?

    Probably because your system isn't meeting the minimum requirements. The app wont list programs that wont run on your system. See this link : http://www.adobe.com/products/premiere/tech-specs.html

  • Launching premier pro CC2014 trial error

    Every time I attempt to launch Premier Pro CC2014 Trial, I get the error message: [/ppro801/releases/2014.03/shared/adobe/MediaCore/ASL/Foundation/Src/DirectoryRegistry.cp p-283]
    and application quits.
    How can I overcome this problem.

    From the screen shot shared by you it seems you are working on Windows XP which doesn't meet the minimum system requirement to run Premiere pro CS6.
    Check :- http://www.adobe.com/products/premiere/tech-specs.edu.html

  • The third row on my MacBook Pro keyboard is not responding is there anything I can do

    The third row on my MacBook Pro keyboard is not responding is there anything I can do

    You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
    https://discussions.apple.com/community/notebooks/macbook_pro

  • Cs12 trial not responding when installed, windows 7 64bit...how to fix??

    cs12 trial not responding when installed, windows 7 64bit...how to fix??
    Not a very good recommendation for buying the app!!!!
    Does anyone at Adobe follow these questions???  If so please respond (your app will not!!)

    Hi wcarlstrom,
    Adobe CS12 is unheard of. Adobe Creative Suite's latest version is CS6.
    Please be specific as to what software you are trying to install, OS version etc so that I may be able to help you.

  • Keyboard shortcut tab isn't working on premier pro cc trial version.  Is this to be expected?

    Downloaded a trial version of premier pro cc on my new iMac 5k.  Don't really know why I bothered as I am going to get the full package anyway.  Thought I would run it and pop in some rushes from another project, all worked fine until i tried to customise the keyboard shortcuts.  I press the tab and nothing happens.  Is this because it's a trial version?

    Sorry for such a slow response.  I've been up to my eyeballs in work recently! (not a bad thing).  Thanks Ronin for your help.  I did have a look at that link and there is some useful stuff there.
    As it turns out I solved the problem another way.  All I had to do was clear my synced settings and then re-sync!! can you believe that!  Now when I select keyboard shortcuts from the menu the window pops up and I can customize away.  Before, nothing happened when I selected keyboard shortcuts from the drop down menu!
    Maybe it's a weird solo bug that only happened to me, I hope no one else suffers this infuriating thing!
    Cheers

  • Premier Pro CC does not show up in CC Desktop app

    Hello, I have recently subscribed to Creative Cloud and have had success downloading all of the available applications that show on the Creative Cloud Desktop manager.  There have been some issues with the installations stalling out, but they were router related (fixed).
    My question is: How do I install apps that are not pre-populated on the Creative Cloud desktop app?  I use my web browser and the Download center on Adobe and click the big blue "Download" button - but the app does not appear in Creative Cloud desktop manager.  However,  the Creative Cloud desktop does "pop" up to the top of my open windows.  Just nothing else happens.
    So the thing I want to download is Premier Pro CC.  It is not pre-existing in the Creative Cloud app.  I can't figure out how to get it in there
    I am running Windows 7 Home Premium
    AMD Phenom II x4 3.0 GHz
    32 Bit
    I have tried these things:
    - Uninstalling the Creative Cloud app and re-installing
    - Clicking the "Download" big blue button from 3 different web browsers: Chrome, FF, and IE
    - Restarting my computer.  Logging out, then back in.
    - Stopping all waiting downloads and just clicking that 1
    - Turning off Firewall and anti-virus, both at same time (yikes)
    Thanks for the help!

    If your machine does not meet the tech specs for an application, the application will not be listed/offered in the manager.  In this case Premiere Pro CC is a 64-bit application and your machine is 32-bit.

  • Premier pro 5.5 not compatable with windows 7 64 bit

    I have recently spent over 3.5 hours on the phone live only to be told they can't fix the problem of Premier pro shutting down in Windows 7 64bit every time I try to open it.
    I was told to install Pro 4.  I have pro 4 and that is why I bought 5.5  Now I can't get pro 4 to work either it also is shutting down.  Has anyone had the problem.  I believe Adobe has left me hanging after spending 495.

    I was finally luckey enough to get a tech on the phone.  To get the tech I had to call sales and explain what was happening , that the 800-833 6687 would get me to choice 2 for tech help and then hang  up.  This happened yesterday 10-28-2011 roughly 18 times.  The sales person was kind enough to stay on the phone and verify what I was saying and go through the connections and get me to a tech who knew what he was doing and take the time to do it.  It took roughly 1hour and 30 minutes to determine that the video card was the problem.  The adobe site lists my card and compatable with the suite.  I took the machine to Best Buy tech
    and tried to show him the problem and the system worked.  I recreated the scene at home and found the difference was that BB was using only one monitor.  Premier Pro 5.5 is the only part of the suite that will not work with dual monitors.  For 3 days I have spent countless hours and exausted patience only to solve the problem myself.  So much for Adobe tech help.

  • Premier Pro 2014 will not launch

    I've downloaded Premier Pro 2014 and tried to launch it, but it freezes every time and won't even force quit. I have to hard crash the whole computer to get out of it.
    I've tried reinstalling, setting the permissions to read/write in the Adobe folder in the library, and tried to reset the preferences on launch as described here. But nothing works.
    Also I'm having basically the same problem with After Effects 2014.
    I think it has something to do with Media Core, but I can't figure out how to remedy. Earlier versions of PP CC and AEP CC are both working fine. Just these new versions will not launch.
    Any help would be greatly appreciated.
    Computer is a MacPro, 2.93 Ghz Quad-Core with 10GB of RAM.
    Thanks!

    It's working! Yay!
    Strangely, there is no 8.0 folder in the Plug-ins folder. So I pulled the plugins out of the 7.0>MediaCore folder and then was able to launch PP 2014. After getting it running. I quit PP and dragged the plug-ins back into the 7.0>MediaCore folder and was able to launch PP 2014. And this time it launched with all the plug-ins.
    I was also able now to launch After Effects CC 2014 with all its plug-ins working.
    Is it possible there's a different file structure for PP 2014 Plug-ins?
    Anyway it's working. Thanks for your help.

  • Premier Pro CC 2014 not syncing settings

    I just updated all my Adobe products from CC to CC 2014 and I cannot get any of my presets or settings to sync in Premier Pro.  I have done Edit>USER>Sync settings from CC and then tried to sync again from CC 2014 and nothing.
    This was a terrible idea Adobe BTW.  Give us a whole new program??  Not good at all.
    Anyways, please someone let me know how tho get all my presets back, this is ridiculous.

    ok, so i went to the adobe site, to my online CC account, deleted my illustrator presets there, and have now been trying to sync from illustrator CC for two hours. i continually get the message "server is currently busy."

  • Premier Pro CS4 will NOT EXPORT

    I have just installed the CS4 Premier Pro and have a really strange problem.
    When I select File/Export/Media the dialogue Box comes up asking for my format preferences, location of saved file etc but when I hit OK a very brief small dialogue box comes up "Exporting Data".
    But no file is exported.
    Whats happening?

    >it cannot find the file
    Are you getting the "
    Encoding Failed Could not read from the source" message?
    Cheers
    Eddie
    PremiereProPedia   
    RSS feed)
    - Over 350 frequently answered questions
    - Over 300 free tutorials
    - Maintained by editors like
    you
    Forum FAQ

  • Why Premier pro downloading does not start on my PC laptop.

    I am a member of Creative cloud.  i want to download Adobe Premier Pro.  I get a message that downloading has not started, and nothing happens after waiting for more than  30 minutes either.  Any suggestions?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • MacBook Pro Retina Keyboard not responding after Sleep

    Hi,
    I am having an issue that I have noticed in Mountain Lion. When I put my MBPr to sleep, either via Apple->Sleep or by Closing the lid (maybe sleep for 5-10 min or more); the Keyboard will not respond at all and cannot enter the Password to get back in.
    I have tried to remove the lock screen in order to avoid that but the same things happens for any App that I try to use and requires keyboard. The Apple Magic Mouse works fine, and I have no external keyboard connected.
    I have taken it to the Store and the ML was re-installed...still same issue
    Anyone had this happen and able to determine the cause?

    Just some more info regarding this:
    Pressing a key on the usb key board will bring up the log in screen and the mouse works (plugged into the keyboard) but text input from the keyboard doesn't work.

Maybe you are looking for

  • Use remote panel on the web after bulid executable applicatio​n(*.exe)

    Dear All i have a vi with using remote control on the web. But how can i use remote control on the web after bulid executable application(*.exe) maybe add someting to installer or ............

  • CK11N Unit of Measure MIN & HR not consistenly shows

    We try to run standard cost estimate using CK11N. As a result some activity type "E" has MIN (minutes) as unit of measurement. By right it should show as HR (hours) because this was the unit we have been using since SAP went live. This problem occurs

  • Details of Production Orders (Archived)

    Dear SAP Buddy, Please can anyone tell how to get the Document Goods Movement list of archived Production orders alongwith the G/L accounts assigned with all Documents Goods movement Awaiting reply from all genious SAP Buddy Answer will be highly app

  • Understanding End Of Contract PRE & POST Clause

    Can someone confirm or explain how the 2 yr contract works? I have two lines that contract expires on same date a few months from today (OCT 2010) . My questions are as follows: 1.- Do I need to notify VW in writing about canceling my account within

  • Does report2.5 works with srw.run_report and Oracle Apps11.0.3

    Hi, I have reports2.5 and using srw,run_report I want to call another report. NOw I have registered this in oracle apps 11.0.3 . Now through oracle apps if I run the main report it has to call the child report (calling via srw.run_report) and the out