Premier pro crashing again and again, Premier pro crashing again and again
Premier pro crashing again and again
I am using 4k footages to edit in premiere pro CC 2014. Our footages frame size are of 3840x2160 and some of footages are 4096x2160. frame rates are 29.97, also as of now we are editing on 29.97, snap shot of sequence settings attached herewith for reference, but need output on 25fps. It would be a major help if you can help us regarding settings for 4k footage. as premiere pro CC 2014 getting crash again and again.
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have a mac book pro that crashed. ran disk utility to repair. comp booted and ran for short time. then crashed. ran repair again. disk utility said it could not repair disk and needed to format and start again.
comp said it could not unmount disk and now when comp trys to boot all i get is a question mark on the screen. helpErase and Install
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU after formatting completes and return to the installer. Install Snow Leopard.
5. After restart into Snow Leopard download and install Mac OS X 10.6.8 Update Combo v1.1. -
My pc crashed and win7 64-pro has to be installed again.
MY new pc crashed and win7 64-pro needs to be installed again.
after this I need to install photoshop CC again, but i miss my emails with registration number etc.
how can i get the needed information, to install and setup Photoshop CC again ?
thanks,
-Frans.nlHi frans.nl,
You just need to download the Creative cloud application in order to install your Photoshop CC.
Download of the Application can be done through your account on adobe.com.
If in case you still face issues, please contact support:
https://helpx.adobe.com/contact
Regards,
Sheena. -
macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again lik it did before
If you have records that show that you've taken your MacBook Pro in for a year to fix the machine, I would escalate the problem to Apple Customer Relations - unfortunately I don't have a number for Spain.
It would only seem logical to me that if you've been trying to have the machine repaired during the time that the 'recall' was in effect that you should be eligible for a new logic board. But only customer relations will be able to make that call.
Good luck - take the issue as high up the food chain as you can and see what happens.
Clinton -
I have plugged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?
if the device I connected have caused this, shouldn't the macbook itself have some type of protection that should prevent this from happening.
because when I took it to an apple certified maintenance shop, the guy said that now it could only run while connected to the power. it won't run on batteries. and that I have to change the motherboard.
can I just replace the damaged part only, would apple consider this as a design issue and they could pay for it, or should I just buy a new motherboard for 800$.
Help.BB1B2,
The problem is in finding a tech shop that will/can do board level repairs on Macs. They are few. And I certainly wouldn't spend $800 on a new logic board - I would replace the computer if I had to pay that much!
You could call around to a few repair shops and see if they feel competent to isolate the problem and do a board level repair - but I'm afraid, in the end, that your search will be futile.
Sorry,
Clinton -
II am new to Mac and was trying to transfer data from my PC to my new Macbook Pro. The connection was lost however and now my Pro is stuck on the 'Transferring you nformation' screen. How do I get out of this screen so I can attempt the connection again? Is it safe to force shut down of my Mac and will it still prompt me through all the setup process again?
Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
In the next startup, try to transfer your files again. It's important not to interrupt the transfer process, because in most cases, you will stop it and you won't be able to resume it -
I had Premier pro given me by the college I attend and do no use wi fi and do not use cloud. My laptop completely died and will be sent back to Apple for exchange. How can I reinstall Premier Pro on a new Apple computer since the old one is completly dead and could not be unregistered?
Hi,
You have not specified which version of Premiere Pro was given to you. If you don't have the disc (which i suppose you don't have) you will have to download it online.
As far as your registration is concerned, for Premiere Pro CS6 or earlier you will have to reach Adobe chat support for further help: http://helpx.adobe.com/contact.html
For Premiere Pro CC and later, you will not have much problems reactivating it.
Thanks,
Rameez -
I have Adobe Photoshop Elements 10 and Adobe Premier 10 loaded on a Dell PC. Do I need to uninstall from the Dell before I install on a recently purchased Apple Mac Pro? There are separate disks for Mac and PC in the package.
Generally, it's ok to install on two machines as long as they are both yours and you only use one version at a time.
BTW, this is the forum for Adobe Contribute. -
I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.
Go to Finder > Preferences then select the General tab
Make sure External disks is selected. -
NVIDIA GeForce GT650M video card and CS6 Premier Pro
How can I get CS6 Premier Pro to recognize my video card; NVIDIA GeForce GT650M? Or can it be used at all with CS6 Premier Pro?
Yes, your NVIDIA GeForce GT650M should be suported.
features added or changed in this update
Windows 8 certification
updates for HiDPI display, which improves appearance on computers that use Retina Display, such as MacBook Pro computers
added GPUs to the list of those that Premiere Pro CS6 will use for GPU processing: GT 650M (which is in the newer MacBook Pro computers) and GTX 680Note: Premiere Pro can use either OpenCL or CUDA for GPU processing on the GT 650M. The default is to use OpenCL. You can change this in the General project settings.For details of GPU acceleration in Premiere Pro, see this page. For details of OpenCL features in Premiere Pro CS6, see this page.
http://blogs.adobe.com/premiereprotraining/category/adobe-premiere-pro -web-resources
Here you could activate your Graphic Card and enable the Mercury Playback Engine and GPU acceleration to take full advantage of the CUDA or OpenCL technology. -
Previously when my macbook pro battery reaches 0%, the computer entered hibernation state, and when connecting the power adapter a progress bar appeared and appeared my content as it was when turned off.
Dede a while back when the battery is depleted macbook off, and when connecting the power adapter I have to press the power button and the machine starts again and it was kept open applications or files that were in use.You should not be completely draining your battery as normal use. I'm not sure if I'm following you correctly, but with a complete drain it is expected to have to hit the power button to activate the system.
Two good things to read:
Apple Portables: Calibrating your computer's battery for best performance
http://support.apple.com/kb/HT1490Apple notebook batteries – maintenance and troubleshooting -
when i active my mac pro all i get is a white screen and it loading and when it fully load its turn off , and it keep on doing the same thing for hours
Hi Shahenaz,
It's a little difficult to understand exactly what's going on with your mac based on the description you gave. Is there anything else you could add? Is it stuck in a reboot loop? Or is it just showing a white screen forever?
I had pretty much the same problem a few days ago, and was worried my mac was screwed permanently, but I got it fixed up no problem!
Follow these steps to try and troubleshoot/fix the problem.
1. Boot into OSX Recovery Mode
First, turn off your Mac. If it isn't responding, or is stuck in a reboot loop, just hold down the power button until it turns off, and you hear the fans stop. Then boot it while holding the Command and R keys. If it successfully boots into OSX Recovery Mode, continue with this step. If not, skip to step two. (My Mac couldn't successfully boot into the recovery mode, so I had to go to step 2)
Select "Disk Utility" from the list of options, and find your built in hard drive from the list on the left. Usually there are two listings/names for your drive. The first should be something like "500GB longchainoflettersnumbers Media". Then the one below will be a little easier on the eyes, named Macintosh HD, if you haven't changed its name. That's the one you want, click it.
Now go to the "First Aid" tab. Click on the "Verify Disk" button in the bottom right corner, and let it do its thing. Once that's done, hit repair disk, also in the bottom right corner. If your disk is corrupted, you may need to run the repair process several times, before it comes up completely clean.
Once this is done, select Shut Down from the Apple menu and, once your Mac is completely off, turn it back on like normal. If it works, great. If not, proceed to step two.
2. SafeBoot
Sometimes, when a mac is acting up and doesn't want to start, all it takes is a safe boot, followed by a regular restart. Or maybe you recently installed a program that either has malicious or errored coding that's causing your troubles. This is where Safe Boot comes in.
Turn off your mac, and reboot it while holding Shift. (If you want to see the process that's going on in the background, boot while holding Shift, Command, and V. This will enter something called Verbose Mode).
If it boots successfully into Safe Mode, great. If you believe that there's a particular program that you recently downloaded that might be causing your trouble, now's the time to delete it. If not, just reboot normally and see if it works! If it doesn't, or if your Mac didn't even Safe Boot like mine, proceed to step 3.
3. Fsck!
For this step, you're going to be booting your mac into Single User Mode. I'm not going to go into details as to what this step does, but it works for some people. Here are the steps.
Turn off your mac, and reboot it while holding Command and S. The screen should go black, and you'll see some white text run across the screen, wait a few seconds, until you see the command prompt. Now type
fsck -fy
and hit the Enter key. This will run a series of system checks, which could take a few minutes. Be patient on this part. Once it's done, it will show one of two messages:
1. "The volume (your Mac) appears to be OK
or
2. "File System Was Modified"
If you got message 1, type reboot and press Return. Hopefully your computer works after this - if not, proceed to step 4.
If you got message 2, run the same command again until you get message 1. If it doesn't seem to be working, turn off your system and proceed to step 4.
If you couldn't even boot into Single User Mode in the first place (like me), go to step 4 anyways.
Step 4: Reset the NVRAM
The NVRAM is another kind of RAM that stores data like the computer volume you had set before you turned it off, or the screen brightness, resolution etc. This memory is saved, unlike with regular RAM. Resetting it isn't harmful to your system, it will just put your screen brightness, volume, etc. to defaults.
Turn off your Mac, and reboot while holding Command, Option, P, and R, and continue holding them down until you hear the computer restart again.
I can't really explain why to do this step, I just know it works for some people, and seems to be what unbricked my MacBook Pro. If none of these steps, fixed your Mac, well the situation is looking pretty grim. Try setting up a meeting with a Mac Genius at your local Apple store. However, I know that many other people with these symptoms ended up having a logic board failure. Apple can swap out your logic board for a new one, but the price is pretty hefty, somewhere around $300 I believe.
Well I wish you luck, I hope this helped you! -
I use Pro Logic 9.1.8. and see that to upgrade to Pro Logic X I need to buy the full package again. Does apple offer special conditions for their Apple clients ? Are users of apple care protection plan better served ?
Old saying applies here most of the time......
"If it ain't broken, don't fix it"
I choose to use LP9 with Snow Leopard myself (10.6.8 and 9.1.6) for most of my commercial work simply because I find that combo very stable and provides the best overall performance for my setups here... but I am also using LPX with Mavericks as part of my client support and that works fine too although with a drop in performance due to the heavier demands made on the hardware by the newer OS X and LPX graphic routines for example.. -
Why Final Cut X and Not Premier Pro?
I've been using FCP for many years and was shocked when FCX first came out. Thought it was just iMovie with a few more features. I know there was a big update to FCX which added a bunch of features that pros need (why Apple would didn't just wait 6 mos. and release THAT version first is beyond me, but that's another thread in itself).
I can't use FCP 6 forever, but I'm nervous to make the leap. I have to say, Premiere Pro CS6 is tantalizing and is fully supported people seem to love it.
I make :30 sec. TV/web spots mainly, with the occasional longer project thrown in. We already have CS5 so upgrading wouldn't be too bad.
Why Final Cut X and Not Premier Pro?
Any advice is appreciated.Alex Campuzano1 wrote:
Why Final Cut X and Not Premier Pro?
Any advice is appreciated.
first of all: I'm no pro - my personal enthusiasm about FCPX doesn't help you
maybe some 'real world' examples from professionals using FCPX:
http://fcp.co/final-cut-pro/news/906-making-a-music-video-shot-on-red-composited -in-after-effects-graded-in-resolve-and-edited-in-final-cut-pro-x
http://fcp.co/final-cut-pro/tutorials/784-final-cut-pro-x-real-world-use-on-the- iditarod-sled-dog-race
or this example from the Ripple Team:
http://fcp.co/final-cut-pro/tutorials/905-lightning-fast-organisation-of-media-i n-final-cut-pro-x
... to illustrate the very different GUI and workflows of FCPX.
it's probably crucial when youre used to the 'old' (no offense ment!) metaphores.
I assume a perfect integration of Premiere with AE and PS ... (which would completely overstrain an hobbyist like me - way too much options ) - FCPX is in its actual version more an island (even no integration with/to Motion5)
best advice was already given twice:
test on your own - keep in mind: it is very different .... -
I just got a MacBook Pro yesterday and I've logged into a few times already but it wont let me now.. Its just shakes and highlights it for me to do again..
I have the 3 year warrenty thing so can i just call them and ask them about itt?Boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the recovery desktop appears, select Utilities > Terminal from the menu bar.
In the Terminal window, enter “resetpassword” (without the quotes) and press return. A “Reset Password” window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled “Select the user account” if not already selected.
Follow the prompts to reset the password.
Select Apple menu > Restart from the menu bar. -
CS 4 Dynamic Link to Encore doesn't work most of the time. Encore stops operating after opening and periodically Premier Pro stops working. I'm told that there has been a problem with CS4 when using Dynamic Link to go to Encore and build CD's. Is there a way around this? Is there a patch to correct it?
To build CD's???
What problem does Encore have with DL?
If DL is not working properly for you the way around this is to export from Premiere to either mpeg2-dvd for DVD or BluRay H.264 for BD-disks and import the files in Encore.
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