Premier Pro error 16

Received error 16. Was told to uninstall and reinstall Premiere Pro. I uninstalled the program, but am unable to reinstall. I click on download and it does nothing. Why?

Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Similar Messages

  • Updating premier pro error u44m1p7, what do i do?

    I was trying to use premier pro, zoomed on a video and it quit. I reopened the app and it kept quitting. So I uninstalled and reinstalled the app but it wouldn't update. I keep trying to update it but it came up with this error ^. What do I do?

    U44.. update error http://forums.adobe.com/thread/1289956 may help
    -more U44.. discussion http://forums.adobe.com/thread/1275963
    -http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    -http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Premier Pro Error "The importer reported a generic error"

    Good Afternoon, Im having an issue with my Mac and adobe premier's dynamic link towards after effects. Every time I try to copy a sequence in and replace it into Adobe After effects composition  from Premier I get this generated error, "Replace With After Effects Composition, The importer reported a generic error". I have tried various ways to trouble shoot this, from re-installing to deleting caches and It still doesn't seem to work.
    I do have all updated versions of Adobe Premier and After Effects.
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    Hi, PringleTheOne, Your problem is that your project after effects (CC or CS) has not been converted to CC 2014 size.
    When a  AE project is opened in AEffects  CC 2014, he asks us to automatically convert.
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  • Premier Pro Error:  [..\..\Src\Video\VideoSegment.cpp-55]

    I have been editing a project for three days now and last night as I was placing the "In" mark on a scene, I got a popup that said,"Premiere Pro Debug Event", "Premiere Pro has encountered an error", "[..\..\Src\Video\VideoSegment.cpp-55]".
    I rebooted the machine and the error still occurs. No matter which scene I try and pull from the trim bin I get the error as soon as I mark a "In" spot on the scene.
    I am using Premiere Pro CS3 ver. 3.2.0, running on Windows XP (will all updates), a Pentium Dual Core 2.66GHz, 4 Gig of RAM, NVIDIA GeForce 7600 GS Video Card.
    I thought the scene from the bin was corrupted somehow but they all have the same problem.
    Any Ideas???
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    Kameraman1

    Process PID CPU Description Company Name
    System Idle Process 0 97.66
    Interrupts n/a 1.56 Hardware Interrupts
    DPCs n/a Deferred Procedure Calls
    System 4
    smss.exe 560 Windows NT Session Manager Microsoft Corporation
    csrss.exe 628 Client Server Runtime Process Microsoft Corporation
    winlogon.exe 912 Windows NT Logon Application Microsoft Corporation
    services.exe 956 Services and Controller app Microsoft Corporation
    svchost.exe 1148 Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1196 Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1288 Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1404 Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1464 Generic Host Process for Win32 Services Microsoft Corporation
    spoolsv.exe 1596 Spooler SubSystem App Microsoft Corporation
    AppleMobileDeviceService.exe 1236 Apple Mobile Device Service Apple Inc.
    mDNSResponder.exe 1248 Bonjour Service Apple Inc.
    nvsvc32.exe 1392 NVIDIA Driver Helper Service, Version 175.19 NVIDIA Corporation
    svchost.exe 1556 Generic Host Process for Win32 Services Microsoft Corporation
    Tablet.exe 1824 WacomService Wacom Technology, Corp.
    ULCDRSvr.exe 1980 ULCDRSvr Ulead Systems, Inc.
    upsd.exe 2028 upsd Delta
    WLService.exe 808 WLService GEMTEKS
    WMP54GS.exe 1672 Wireless Network Monitor Cisco Linksys Corporation
    iPodService.exe 2332 iPodService Module Apple Inc.
    alg.exe 2576 Application Layer Gateway Service Microsoft Corporation
    svchost.exe 2968 Generic Host Process for Win32 Services Microsoft Corporation
    FNPLicensingService.exe 3616 Activation Licensing Service Acresso Software Inc.
    lsass.exe 968 LSA Shell (Export Version) Microsoft Corporation
    explorer.exe 1932 Windows Explorer Microsoft Corporation
    AiNap.exe 136
    realsched.exe 192 RealNetworks Scheduler RealNetworks, Inc.
    rundll32.exe 200 Run a DLL as an App Microsoft Corporation
    RTHDCPL.exe 212 Realtek HD Audio Control Panel Realtek Semiconductor Corp.
    issch.exe 244 InstallShield Update Service Scheduler InstallShield Software Corporation
    iTunesHelper.exe 812 iTunesHelper Module Apple Inc.
    DVD43_Tray.exe 820
    msmsgs.exe 836 Windows Messenger Microsoft Corporation
    ctfmon.exe 844 CTF Loader Microsoft Corporation
    MUPS.exe 880
    TabUserW.exe 884 TABUSERW Wacom Technology, Corp.
    jsm.exe 112 Settings Microsoft ???????
    Adobe Premiere Pro.exe 1116
    PhotoshopServer.exe 3368
    procexp.exe 2912 0.78 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
    rundll32.exe 180 Run a DLL as an App Microsoft Corporation
    aaCenter.exe 3352

  • Error Message:  Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down.

    Hi. I'm having another serious problem with CS4 (the version that comes with CS5 when you don't have 64 bit capability. I just finished a project, had saved it, and then had switched over to Adobe Encoder to create a finished flash video (which worked perfectly). I shut down CS4, went home, tried to restart the main project to create a video from the same project (wanted to make an mpeg version as well) and got the following error message:
    Sorry, a serious error has occurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project. Then the system shuts down.
    Not only can I not open the project I was working on, I cannot open any of my prior projects without receiving the same error.
    Does anyone have any idea what may be causing this issue and how to resolve it?
    Thanks in advance for any suggestions.
    By the way, is everyone else having the same amount of problems with this software? I've never had any software that has had so many problems from the beginning. My opinion of this software and Adobe in general has gone down substantially.

    Not enough information for anyone to even make a guess
    Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

  • A serious error occurred that requires adobe Premier pro to shut down

    Por favor alguien ha solucionado este problema?. Me ocurre solo después de haber exportado el proyecto como AVI, si lo quiero volver a activar aparece el mensaje "a serious error occurred that requires adobe Premier pro to shut down".
    la solución que aparece en un foro de eliminar ciertos softwares de sonido no funciona porque no tengo esos programas.
    Si alguién dió con la solución o cuañquier experiencia al respecto, quedaré muy agradecido..
    Eduardo

    Not enough information for anyone to even make a guess
    Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link

  • Get error message when exiting premier Pro wont save file

    I am getting an error message when I exit adobe premier pro it wont save the file and the program locks up. I even uninstalled an reloaded the program CS5.5 vrs. still get the same error can anyone help?

    You have not provided any system information or other technical details, so we can't know anything. Either way, ask in the Premiere Pro forum.
    Mylenium

  • After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014.  It states "Adobe Premiere Pro 2014.2 has stopped working.  A problem has caused it to stop working.  Windows will close the program and notify you of

    After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014.  It states "Adobe Premiere Pro 2014.2 has stopped working.  A problem has caused it to stop working.  Windows will close the program and notify you of a solution."  When I used the trial I never received this message.  Now after purchasing it I receive this error each time I open PP and am unable to use. it.  Any ideas or support to fix this issue?

    What does the detailed crash report say?
    And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

  • Premier Pro CC 2014 update error, Photoshop doesn't open files from file menu, Illustrator lost swatches

    Hi, as you see i have so many issues and no idea how all this happened but is so bad and slowing my work extremely. I can find out what to do and also i've been asking all over for help, even twitter but no one come back to me. So when come to payment of the subscription Adobe take the money right away but when we need help no one bother.
    Hope soon i can get some answers and solution how to fix all.
    Thanks

    Just try premier pro again and failed one more time Update Failed - Errors encountered during installation (U44M1P7)

  • I go through the process of burning a DVD from a Premier Pro Project and at the end of the process I get an encoding error and the dvd does not start burning.  How do I fix this?

    I go through the process of burning a DVD from a Premier Pro Project and at the end of the process I get an encoding error and the dvd does not start burning.  How do I fix this?

    adam@honestmusky wrote:
    Yes I am using encore.  I used to have no problem doing this, but I had to get a new computer and now something isn't working right.
    How about some DETAILS?
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
    Also describe the EXACT steps you take to go from Premiere Pro to Encore

  • Premier Pro CS6 Update error

    Hi Forum,
    This problem has hung around for months. I have spent days and days over many months trying to get a solution from Adobe but all efforts have failed.
    THE ISSUE: When I attempt to update Premier Pro (Help/Updates ...) I get an error from Adobe saying "The Update Server is not responding or the internet firewall settings may be incorrect."
    I am only running a software firewall (Bitdefender) and I am not getting any reports from it that an application is trying to open a port, nor can I see any attempt by an adobe server to communicate.  In any case, I have uninstalled the firewall several times but still get the server error message. It seems plain the problem is at the Adobe end.
    What can I do?
    Does anyone know?

    You can manually download and install the updates.
    Windows.
    http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5630

  • I'm trying to download Premier pro and I'm getting an error message saying "Error when extracting files"

    I'm trying to download Premier pro and I'm getting an error message saying "Error when extracting files". I use a PC and have made the purchase of that service. What's the problem?

    Hi ampsanru,
    We would need some information regarding the error, could you please post a screenshot moreover your system information i.e. OS, RAM & Graphics card.
    -Ankit

  • I'm trying to download Premier pro and I'm getting an error message saying "There is no application set to open the url aam://SAPCode=PPRO?

    I'm trying to download Premier pro and I'm getting an error message saying "There is no application set to open the url aam://SAPCode=PPRO?  Does anyone know how to resolve this issue?

    RiiichéC please try the process again in a different web browser or install through the Creative Cloud Desktop application.  You can find details on how to install the Adobe applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Just loaded CS5.5 Production Premium for Mac and cannot get Premier Pro to open-error messages

    Just loaded CS5.5 Production premium onto my iMac and I am getting an error message when I try to open Premier Pro i.e., [/Volumes/BuildDisk/builds/Mulder64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../S rc/DirectoryRegistry.cpp-283].  I am finding similar issues with Encore.  Haven't been able to get through to Adobe help as yet, anyone have an idea?

    Which language is your default system language set to? This is critical as you may have installed support for langauges that your version of CS cannot handle. The common fix is to choose File --> Info or File --> Explore Package and remove e.g. Asian languages...
    Mylenium

  • M faceing one error on my screen when m using adobe premiere & save file then the one massage come on my display "adobe premier pro cs6 has been sttoped working" can you resolve the problem

    m faceing one error on my screen when m using adobe premiere & save file then the one massage come on my display "adobe premier pro cs6 has been sttoped working" can you resolve the problem

    Nobody can tell you anything without system information and other details. Ask in teh Premiere forum and provide al lthe required info.
    Mylenium

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