Premier Pro Freezes on "New" Machine

I have purchased a 27inch mid 2011 iMac. It has a 2.7GHz Core i5, with 12GB of RAM. The graphics card is a Radeon HD 6770M with 512MG dedicated GDDR5 memory
I took the machine (used but reloaded to "new" condition on Monday 21/01/13) and loaded only Premier Pro, After Effects and PhotoShop from the CS6 package which was a birthday gift from my wife as an upgrade from CS5. However, I am having issues! .
When I import 1920 x 1080 25 FPS progressive M2T footage into PP, as I did with no problem my 2008 24 inch model using CS5, the footage becomes available as a series of thumbnails through which I can scrub. When I drag the footage to the timeline it plays through OK for one or two times then loses its real time playback, showing approximately 16 FPS. Sound plays as normal.
However, if I drag in another clip on top - for example keyed footage of fog/smoke to layer on top, the coloured wheel appears and PP freezes. It will not allow me to save, quit or do anything to the program. The wheel also appears over the Apple logo and again I cannot Force Quit unless I do it from keyboard shortcuts. I have also noticed that it I go into FX - such as RGB curves to grade an image, the effect is not working if I use more than one control - i.e. master, blue, gree - master works then blue and green do not register.
As this is ostensibly a new machine with a new package, I am wondering if there is something I am doing incorrectly? I also wonder if the graphics car or processor are the fault?

This information should be all in the upgrade read me.

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I had Premier pro given me by the college I attend and do no use wi fi and do not use cloud. My laptop completely died and will be sent back to Apple for exchange. How can I reinstall Premier Pro on a new Apple computer since the old one is completly dead

I had Premier pro given me by the college I attend and do no use wi fi and do not use cloud. My laptop completely died and will be sent back to Apple for exchange. How can I reinstall Premier Pro on a new Apple computer since the old one is completly dead and could not be unregistered?

Hi,
You have not specified which version of Premiere Pro was given to you. If you don't have the disc (which i suppose you don't have) you will have to download it online.
As far as your registration is concerned, for Premiere Pro CS6 or earlier you will have to reach Adobe chat support for further help: http://helpx.adobe.com/contact.html
For Premiere Pro CC and later, you will not have much problems reactivating it.
Thanks,
Rameez

How to install DVD Studio Pro 2 on new machine?

How do in install DVD Studio Pro 2 onto new machine when PowerPC applications are no longer supported in OSX 10.7.4? I have the original disc which i bought a few years ago but can not install it! Help please.

DVD Studio Pro 2 was released on August 6, 2003.
It won't run on a recent Mac (Intel).
There is absolutely no way to install and run it on a modern Mac.

Dear CCC, Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine run

Dear Friends,
Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine runs Mac OS x 10.6.8 and that allows me run some very old software. Should I make a time machine back up?and restore from that or use Carbon Copy Cloner? to transfer everything, the system, applications and data.
Thanks for your help
-Walt

Here you go:
Connect the two using a Firewire cable. Boot the newer machine in Target Disk Mode. Boot the older one normally. The disk for the newer machine will appear on the older machines's Desktop.
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select newer machine's hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
Clone using Restore Option of Disk Utility
1. Select the destination volume from the left side list.
2. Click on the Restore tab in the DU main window.
3. Select the destination volume from the left side list and drag
it to the Destination entry field.
4. Select the source volume from the left side list and drag it to
the Source entry field.
5. Double-check you got it right, then click on the Restore button.
Destination means the newer machine's drive. Source means the internal startup drive.

My Premier Pro freeze up when I use multi cam edit

Hi everyone,
I am using Mac Book Pro 2.3G i7 4 core, 16G RAM, NVIDIA GeForce GT 750M 2048 MB, OSX10.9.5, with Premier Pro 7.2.2. When I use multi cam feature to edit, screen have delay, and when I have more than 3 cam or if I press the buttons too fast, sometimes the program freeze up.
I am editing RAW footage from my Canon C100 AVCHD, 24f.
Questions:
1/ is there any setting on program that can improve the situation?
2/ if it is a hardware resouce issue, what Mac Pro I have to buy? I am thinking 32G RAM and 512G SSD, but a bit confused on the 4, 6, 8 core and clock speed. Should I get higher clock or more core? Or should I get basic CPU but upgrade the video card with more video RAM?
Any user with similar experience please give me some insight.

You're question is very general, more info please -
What version of Premiere?
Which Project Preset are you using?
What clip format are you Importing?
Computer specs?

Migrated old back-up to new MacBook Pro, but now new machine doesn't recognize old back-up

So last night I migrated my old back-up to my new MacBook Pro, but this morning my new machine doesn't recognize my old back-up. I'd rather not erase and back-up from scratch for numerous reasons (losing the old data, time, etc).
Any suggestions? I'll bet this is a realatively common issue?
Thanks in advance for any help!
-Ron

Looking back, at your original posts....it said it needed 774 GB?? is that at all reasonable for a full backup of your system??
Maybe there's something more than meets the eye?
Also maybe we can figure out what went wrong with the tmutil command. It is possible that you may have to use additional options.
But first le's see who owns the old backup....
From the terminal command line try this:
sudo xattr -l "path to your backup"
Where "path to your backup" is tha same path exactly as used in the tmutil command, that is:
/Volumes/"Backups Device Name"/Backups.backupdb/"Backup Name"
You should get something like this for output:
com.apple.backupd.BackupMachineAddress:
00000000 30 30 3A 31 64 .. .. .. .. .. .. .. .. .. .. .. |00:1d:..:..:..:.|
00000010 34 00 |4.|
00000012
com.apple.backupd.HostUUID:
00000000 41 34 32 30 43 .. .. .. .. .. .. .. .. .. .. .. |A420Cxxxxxxxxxxx|
00000010 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. |xxxxxxxxxxxxxxxx|
00000020 32 37 37 42 00 |277B.|
00000025
com.apple.backupd.ModelID: MacPro3,1
The "BackupMachineAddress" is the MAC address of the Ethernet port your mother board.
You can find the MAc address in About this Mac-> More Info. -> System report -> Network -> Ethernet 1
The "HostUUID" is the identifier of your mother board.
You can find it in About this Mac-> More Info. -> System report ->Hardware Overview [that's the first thing that shows when you select System report]
These are the way the connection of the backup to a machine is made.
Now the tmutil inheritbackup comand should have set them to the correct values for your new machine.
But let's' see if any of them match the new machine and then see of we haveany more options.
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This information should be all in the upgrade read me.

Mac Pro freezes when Time Machine starts backup

MacPro1,1, Lion 10.7.5 (this machine won't run Mountain Lion).
Processor Name: Dual-Core Intel Xeon
Processor Speed: 3 GHz
Number of Processors: 2
Total Number of Cores: 4
L2 Cache (per Processor): 4 MB
Memory: 12 GB
Bus Speed: 1.33 GHz
Boot ROM Version: MP11.005D.B00
SMC Version (system): 1.7f10
I'm backing up to a newer 3Tb Time Capsule. When TM backup starts other applications freeze, Force Quit is unaccessible, I have to hold down the power button to shut down. This started about a month after starting to use the Time Capsule, now 2 months old. Here's some log data from when TM starts to the shut down:
9/7/13 9:54:44.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:44.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:44.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:44.560 AM com.apple.backupd: Waiting for Spotlight to finish indexing /Volumes/Time Machine Backups/Backups.backupdb
9/7/13 9:54:45.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:45.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:45.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:45.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:46.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:46.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:46.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:46.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:47.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:47.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:47.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:47.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:48.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:48.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:48.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:48.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:49.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:49.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:49.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:49.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:50.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:50.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:50.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:50.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:50.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:50.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:50.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 49.
9/7/13 9:54:50.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 1 seconds and then try again
9/7/13 9:54:50.734 AM configd: network configuration changed.
9/7/13 9:54:51.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:51.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:51.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect on /Volumes/Data failed 65.
9/7/13 9:54:51.000 AM kernel: AFP_VFS afpfs_DoReconnect: sleep for 2 seconds and then try again
9/7/13 9:54:52.031 AM configd: network configuration changed.
9/7/13 9:54:54.000 AM kernel: AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Data
9/7/13 9:54:54.000 AM kernel: ASP_TCP asp_SetTCPQoS: sock_settclassopt got error 57
9/7/13 9:54:54.000 AM kernel: AFP_VFS afpfs_DoReconnect: Logging in with uam 13 /Volumes/Data
9/7/13 9:54:54.000 AM kernel: AFP_VFS afpfs_DoReconnect: Restoring session /Volumes/Data
9/7/13 9:54:54.000 AM kernel: ASP_TCP ReplayPendingReqs: replaying slot 0 with reqID 2981 afpCmd 0xB on so 0x1e43ce68
9/7/13 9:54:54.000 AM kernel: AFP_VFS afpfs_DoReconnect: get the reconnect token
9/7/13 9:54:54.443 AM SLRuntimeLoader: clip: empty path.
9/7/13 9:54:54.444 AM [0x0-0x17d17d].com.canon.SLRuntimeLoader: Sep 7 09:54:54 My-Mac-Pro-6.local SLRuntimeLoader[3031] <Error>: clip: empty path.
9/7/13 9:54:58.738 AM Address Book: Subscription request completed
9/7/13 9:55:10.581 AM [0x0-0x181181].com.apple.iTunes: 2013-09-07 09:55:10.581 The plugin 'Quartz Composer Visualizer' failed to load because it has the wrong CPU architecture for this version of iTunes. (3585)
9/7/13 9:55:22.038 AM com.apple.backupd: Starting standard backup
9/7/13 9:55:22.066 AM com.apple.backupd: Network destination already mounted at: /Volumes/Data
9/7/13 9:55:33.811 AM com.apple.backupd: Disk image already attached: /Volumes/Data/My Mac Pro (6).sparsebundle, DIHLDiskImageAttach returned: 35
9/7/13 9:55:35.601 AM com.apple.backupd: Disk image already attached: /Volumes/Data/My Mac Pro (6).sparsebundle, DIHLDiskImageAttach returned: 35
9/7/13 9:55:36.791 AM com.apple.backupd: Disk image /Volumes/Data/My Mac Pro (6).sparsebundle mounted at: /Volumes/Time Machine Backups
9/7/13 9:55:36.988 AM com.apple.backupd: Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
9/7/13 9:55:55.532 AM com.apple.backupd: 1.77 GB required (including padding), 1.09 TB available
9/7/13 9:57:24.944 AM com.apple.backupd: Copied 3262 files (21.5 MB) from volume Internal 1 3TB.
9/7/13 9:57:31.941 AM com.apple.backupd: 1.92 GB required (including padding), 1.09 TB available
9/7/13 9:58:02.477 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
9/7/13 9:58:02.480 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
9/7/13 9:58:02.482 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
9/7/13 9:58:02.483 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
9/7/13 9:58:02.484 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
9/7/13 9:58:02.485 AM mdworker: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
9/7/13 9:58:26.993 AM com.apple.backupd: Copied 1720 files (304.1 MB) from volume Internal 1 3TB.
9/7/13 10:01:45.000 AM bootlog: BOOT_TIME 1378566105 0
9/7/13 10:01:58.767 AM fseventsd: event logs in /.fseventsd out of sync with volume. destroying old logs. (307606 12 307803)
9/7/13 10:01:59.000 AM kernel: npvhash=4095
9/7/13 10:01:59.000 AM kernel: PAE enabled

Thanks, Linc. Based on earlier posts around the same problem I assumed it was something to do with the computer. TC is up to date and restarting it seems to have corrected the problem, at least during the one TM backup that's gone since.
BTW, I have two internal 3 TB HDs, one with all content, the second which mirrors the first and is updated every night. I'm using the TC/TM as the backup to my backup. I also take a new full copy offsite weekly. Curious though, what do you think of backing up to cloud storage?

I need to deactivate premier pro cs3

Our old computer died so we are trying to install premier pro on a new machine but we can't, it says we need to deactivate it from the old one first, but HOW? It's dead!

I'm sorry for the run around, but I am only another user
Nobody in this open forum will be able to help you... only Adobe will be able to go into their database and release your activation
Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html

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Do you know if Apple is going to release a Pro version of QT10?
Only Apple would know and they never tell. (I.e., this is a peer-to-peer user forum.) It more than likely will depend on what Apple eventually considers to be in its best corporate interests. In the meantime, remember that QT 7 Pro is the product of more than a decade of development while QT X is basically still in its infancy. Most of us are simply waiting to see what directions the technology will take as it evolves over the next decade. (Actually, I am wondering what changes may appear in QT under Lion when released.)

During an aborted migration attempt from old Macbook Pro to new machine running Yosemite my recently installed apps and settings have been placed in a deleted user folder. How do I reinstate them?

During an aborted migration attempt from old Macbook Pro to a new machine running Yosemite my recently installed apps and settings have been placed in a deleted user folder. How do I reinstate them?

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Adobe Premier Pro Stops Working on Start up

Okay so pretty Straight forward, but before I get into it I will share my Laptop Specs first
OS: 64bit - Windows 8.1 - fully updated
Laptop Yoga 13
Processor: Inter Core i7-3517U CPU@ 1.9GHz-2.4GHz
RAM: 8GB
Hard-Disk: SS Dirve 256GB
Graphics: Intel HD Graphics 4000 (Everytime I see that I wish I could upgrade it)
So I've been using Premier Pro CC for a while, no issues. Until last week I was working on a project, and my computer crashed on me. After a reboot Premier Pro would go through the load up image, but once the program window appeared the program stopped running. I tried a full uninstall and re-install of Premier Pro. Nothing still wont start. So then I uninstall all Adobe programs (Including Acrobat XI), but I didn't take off Photoshop, out of laziness. Just to clarify, I told the uninstall to remove all my preferences and files. Then re-installed Premier Pro. Still nothing.
And here we have Premier Pro Loading (See me writing this in the background)
And here we have Premier Pro freezing
All other Adobe programs I have installed work great:
Illustrator, After Effects, Photoshop, Lightroom, Audition
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Actually, It happens in both occasions. After your first question I tried opening old products and it would freeze in the same way.
I tried out your idea on clearing the preferences manually. Still nothing unfortunately. It freezes in the same spot, and I get the same message.
The folder that was created was "Profile-<username>". It seemed to be what Premiere wanted. I attached an image of what appeared in the Folder.

I want to transfer the Video transitions from premier Pro to Premier Pro CC 2014 I like to use the old video Transitions?

I want to transfer the Video Transitions fro premier Pro to my new project in Premier Pro CC 2014 what can I do? My e-mail is( [email protected] )

Hi
How did you "transfer" Express?
It might be better to re-install Express 9 from scratch, though without an Optical drive you would need to:
a) Use an external Optical drive
b) Make a disk image of the installer on another computer and then copy that image to the rMBP
c) Make use of Apple's Remote Disk
http://support.apple.com/kb/HT5287
CCT

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All sw was clean install on the new machine.
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Putting the Project file on another drive does ZERO for performance. Keep it on your system drive.
Trash preferences
Use Disk Utility to Repair Permissions
Remove your RAM and see if you still have issues.
Those are my suggestions.
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Premier Pro Freezes on "New" Machine

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