Premier Pro Trial "activate Trial" doesn't appear

It just sits there. How do I activate the trial?

without proper system info and other details nobody can tell you much. Start by reading this:
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium

Similar Messages

  • How can you download premier pro when the icon doesn't exist in cloud?[was:pr]

    how can you download premier pro when the iucon doesent exist in cloud???

    In order to download the software, your computer must meet the system requirements to run the software.
    http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-premiere-pro.htmlhttp://www.adobe.com/products/premiere/tech-specs.html
    The usual reason for not being able to download is that Premiere Pro (and other video apps such as After Effects) are 64 bit only so they require a 64 bit computer and a 64 bit operating system.
    If you're running a 32 bit computer and operating system then you will not see the Premiere Pro icon since the software will not run on your computer.

  • I put a flash drive into a friend's MacBook Pro and an icon doesn't appear.

    I hooked up both an external hard drive and a flash drive into my friend's new MacBook Pro and no icons appear.  Why is this?

    Have you checked Finder Preferences to see if the box for 'External Disks' has been checked?
    Ciao.

  • Must i uninstall premier pro trial version before i can use the premiere pro ii just bought under the creative cloud business package?

    I had the trial for premier pro. It expired and yesterday I bought the creative cloud business package.
    In the creative cloud desktop app, under premier pro, it says trial expired, and the only option across from it, is to buy. But I already bought the package yesterday, why doesn't it say download or install?
    If I click premier pro it takes me to a box looking for a redemption code? Do I need a redemption code,, if so how to I get one, was it emailed to me?
    Should I uninstall the premier pro I have on the computer at the moment, before I can download the one I just bought? As next to premier pro in manage application it gives an option to uninstall.. I thought it could just unlock the version I have rather then needing to uninstall it and download it again?
    Any help would be greatly appreciated, please
    thank you
    derek

    Hi Derek,
    I can see that you have purchased Creative Cloud for Teams subscription. You will need to invite and accept the invite before you can carry on using the product as a ful version. I can also see that you have sent the invitation to an email address but that invitation has not yet been accepted . If thats the same email address you wish to use , kindly accept the invitation and use the same email address to login to your Creative Cloud Desktop application.
    Cheers,
    Kartikay Sharma

  • Premier Pro, After Effects will not download, all other Apps available

    Running Windows Vista, SP2, 32-bit, Mozilla Firefox latest updates.
    At creative.adobe.com/apps, click on Pr or Ae "download." Neither download works.
    The installation window for AAManager.exe pops up, ask to "Run" or cancel.  Click on
    "Run.  It runs, initializes and AAM appears with 14 of 16 apps. 
    Installed a few Apps that are available. Prelude works fine after install.  So, it appears to be App
    specific.   
    Premier Pro and After Effects do not appear in AAM.  Cannot install as a result.
    Running a tight deadline. Appreciate help to quickly resolve this issue. 
    Zero error messages generated.  Running CS Complete subscription service.

    Yourrearipoff actually Mylenium is correct.  I would recommend reviewing Not all apps displayed for download | Creative Cloud desktop app which discusses the need for a 64-bit OS as well as meeting the system requirements in order to download and install applications.  A complete list of system requirements can be found at System requirements | Creative Cloud.

  • I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no c

    I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no customer support for this. I can't believe what a poor service company Adobe is!!

    The problem was that you migrated CS6. Unfortunately, migration doesn't work because it doesn't move all the files.
    First, you'll need to use the Adobe Cleaner Tool to remove the components that were installed:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Second, you should install a clean copy of CS6. Here is a link:
    Other downloads

  • Trial version of Premier Pro CC doesn't have any window menus on the right side of the top line of the window.

    The downloaded trial version of Premier Pro CC is missing the small window menu symbols that are supposed to be in the rigt side of the top row of each window.

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Premier Pro CS3 doesn't activate

    Hi, my Premier Pro CS3 doesn't activate. Or once it kind of did but now it claims that it hasn't. I've tried to solve this with Adobe chat support personel for 4 times now and three of them said "Now it works, you won't run into problems anymore", which of course I have, and the last fellow said "It's a technical problem which we have little information of, please ask from technical support". He gave me a link to this forum. How you guys could help me if they couldn't is beyond me, but I definitely hope you can. The product is licensed for two computers in our company, and last time the chat -fellow cleaned previous activations and now it should only be licensed on my computer as my collague hasn't got time to do it yet. The error message that I'm getting is something like "Unable to connect Adobe" and then there're 3 options 1st: retry (doesn't work) 2nd: try again later (gives 30 days trial I guess) 3rd: Trial or such.. It work fine two times after the 3rd chat -fellow "fixed it", but then I got Adobe CC with photoshop and LR5 and now the problem is back. Any ideas? I would greatly appriciate any leads fixing this as I should use Premier for my company.

    Hardware crashes or virus infections or simple software problems happen, so you should buy AND USE software to make a full backup of your hard drive to an external USB hard drive... plus, making step-by-step backups during a new setup or major program addition makes it easy to go back a step if something doesn't work
    This backup and then restore is, of course, only to the same computer with a new drive (or the same drive as long as you don't mind writing over everything) since doing a restore to a new computer won't work due to Windows and many programs having activation information that is keyed to your hardware (which is why Windows will force you to RE-Activate if you change very much hardware)
    The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
    Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything

  • Premier Pro CC Trial not responding

    Just updated premier pro, will load up option page for new project etc,
    but as soon as I click new project it doesnt respond.
    running on windows 7, also have also downloaded trial on another computer? is this the problem?

    You do not appear to be hitting the same crash, prosto-c. The Faulting Module and Exception Code are totally different.
    A variety of issues can cause PPRO to crash on launch. Just off the top of my head:
    a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
    the graphics driver
    third-party plug-ins
    a problem with the cache files.
    a problem with the project file (if you're loading a project...)
    the Preferences files be set to read-only
    the user not having administrator rights
    a conflict/incompatibility with some OS setting
    a problem on the licensing/authentication side.
    If the list above doesn't lead directly to a solution, then I suggest starting a new thread. A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here. Also, please provide as much of the information as possible that is requested here: http://forums.adobe.com/message/4200840#4200840

  • Is there a Premier Pro trial anymore, and if so, where is it?

    Some of the experts in the hardware forum, after seeing my hardware, have recommended that I try out Premier Pro with the 30 day trial to see how it works with my workstation.  I went looking for the trial, and along the way, someone came online with a chat window and asked if he could help me.  I explained, and I could tell he was pointing me toward a Creative Cloud trial (something that I don't want to use).  I explained that I was looking for a Premier Pro trial, not the CC, and he said he undstood.  He put a link in his window, and I fired it off thinking I was where I needed to be.  Unfortunately, it downloaded the application for Creative Cloud, which is what I didn't need.
    I also separately found files for the Premier Pro program and downloaded them (4 files, just under 2 gigabytes).  But those don't look like a trial, rather they look like replacement files for the purchased program.
    I've looked all over the Adobe website, and read the entries I could find here on a Premier Pro trial, and still can't get to the trial
    Can anyone here help me find the trial for Premier Pro?  Or if it doesn't exist, should I give the CC trial version a try, and will that be representative of how the program will perform if I buy the Premier Pro.
    Terry Quinn
    p.s.  Adobe sure seems to make it hard to evaluate and buy their product.

    Mark,
    Thanks for the very valuable information on this.  I agree strongly with your comments at the end of your post that the nomenclature and how it is used in the Adobe website is confusing.  Your discussion and notes above will help me a lot.  People who work with this product line all the time are probably asking themselves, "what's so confusing about this?"  But that is because their knowledge of the product nomenclature has built up over the years. and it is all brand new to me.
    Here is how I got here.  I've worked for years with sometimes buggy software (Pinnacle Studio) that got the job done.  So I was looking for new and stable editing software, and maybe might have gotten around to Adobe Premiere Elements. I bought a new, fairly powerful HP workstation.  When I tried running a trial version of Cyberlink's PowerDirector on it, it worked pretty well, but locked up occasionally. Cyberlink has responsive tech support, but they were concerned that the fact that I was using a "Workstation" might have caused the lockup (??). Later they suggested it might have been the fact that the workstation had a nVidia Quadro 2000 video card.  So that issue (the lockups) hasn't been resolved.
    Somehow through searches on the Internet, I ended up on your hardware forum, and after giving me advice, some of the people said there that I'd be a lot happier just moving up to Adobe Premier Pro or Creative Cloud, which would be much more stable, and benefit in performance from the specs on my workstation.  They also suggested running the trial.  So I decided to take a serious look at it, to insure it would solve the lockup problem. 
    And that was a month ago. While I've not worked it every day, I've been in and out of your websites often since then, trying to find a way to try the software with my hardware.  Maybe that is tidbit to pass along to your Marketing department.
    One more question:  I'm looking for a stable and fast video editing program that can do some basic functions, like slow-mo and fast speed, insert pictures into videos, crop and re-grow to full size video clips, moving menus, maybe picture in picture, and some way of normalizing sound levels across a whole video.  All of that is available in the Cyberlink program, so I'm expecting that it would also be in a basic Premiere Pro program.  But on my search through your websites, I thought I saw something about Creative Suite (CS6, right?) that was more like an add-in to Premiere Pro.  But in your message above, it sounds like CS6 is just a version number for Premiere Pro. Can you clarify, perhaps suggeting what I should buy if this works?
    Thanks,
    Terry

  • Trial after effects and premier pro?

    Hi,  I'm trying to download a trial of premier pro and after effects.  The pop up for applications manager pops up but there is no option to download either program for trial?  Can someone point me in the right direction?  Thank you

    You can download the trial version of the software from the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    http://prodesigntools.com/tag/ddl

  • Launching premier pro CC2014 trial error

    Every time I attempt to launch Premier Pro CC2014 Trial, I get the error message: [/ppro801/releases/2014.03/shared/adobe/MediaCore/ASL/Foundation/Src/DirectoryRegistry.cp p-283]
    and application quits.
    How can I overcome this problem.

    From the screen shot shared by you it seems you are working on Windows XP which doesn't meet the minimum system requirement to run Premiere pro CS6.
    Check :- http://www.adobe.com/products/premiere/tech-specs.edu.html

  • How can I open a project that has been created with Mercury Playback Engine GPU Acceleration software, on my trial version of Premier Pro CC?

    Hi,
    I'm working with a colleague who is using Mercury Playback Engine GPU Acceleration software on his PC version of Premier Pro CC. I am using a mac and have a trial version of Premier Pro CC. When I try to open a project file that he has sent me I get an error message-
    "Missing renderer: This project was last used with Mercury Playback Engine GPU Acceleration (CUDA), which is either not available or not certified on this system. Mercury Playback Engine Software Only will be used."
    When I click OK and locate the files I get a message saying "File format not supported".
    Can anyone tell me what to do so that we can share project files?
    Many thanks,
    Jessie

    Shouldn't really be the MPE at fault here ... what is the codec of the footage/sequence/project?
    Second, can you create a new project in PrPro, then in the media browser, import that sequence from the other project?

  • TS3850 I'm running a trial of Final Cut Pro X, but it doesn't recognize my Canon GL2. Any advice?

    I'm running a trial of Final Cut Pro X, but it doesn't recognize my Canon GL2. Any advice?

    I have seen similar posts but don't know whether anyone has a solution.
    Take a look here  https://discussions.apple.com/message/17565242#17565242
    If you are new to FCP X it may be that you are doing something wrong but unless you give precise details of every move we will have no idea what that may be.
    Message was edited by: Ian R. Brown

  • I'm (nearly) fed up of trying and trying to download the TRIAL version of the Premier Pro app and it's been impossible so far.

    Hi, I'd need someone to contact my by email <Removed by Moderator> so I can download the TRIAL version of the "Premier Pro".
    I downloaded the file (PremierPro_8_LS20.7z) which is 971MB large (Aprox), then execute the .exe file so it can be downloaded and then I get an ERROR message saying that this product can only be installed in a system of 64 bits.

    Nacho notes please be aware you are posting in a public forum.  I have edited your post to remove your personal information.
    What version of Premiere Pro are you wishing to evaluate?  What operating system are you using?  Please be aware that all recent versions of Premiere Pro have required a 64-bit operating system.  You can find the system requirements at System requirements | Adobe Premiere Pro.

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