Premier Pro won't show up on PC desktop manager

I have a creative cloud membership and use it on my desktop PC and on my Mac laptop.  I have already installed Premier Pro on the Mac, but when I went to install it on my PC today premier pro will not show up in my creative cloud desktop manager on my PC.  When I try to download PP from the Adobe site, it brings up my PC desktop manager and nothing happens.  But PP still shows up on my Mac's desktop manager and is still installed and working on the Mac.  Am I missing something?

Premiere Pro is 64 bit only. So are other video apps such as After Effects.
http://www.adobe.com/products/creativecloud/faq.html#desktop-products
Which desktop applications in Creative Cloud require 64-bit operating systems?
With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Flash Professional CC, Photoshop CC and Lightroom® also require 64-bit on Mac OS.
Your Mac is probably a 64 bit system. I suspect your PC is 32 bit.
http://windows.microsoft.com/en-au/windows7/32-bit-and-64-bit-windows-frequently-asked-que stions
If your hardware/operating system does not meet the system requirements for the software then the software will not be available for download on that computer.

Similar Messages

  • Premier pro does not show in creative cloud

    premier pro does not show in creative cloud

    Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  • My external hard drive won't show up on the desktop!!

    Alright!
    I bought a 250Go external hard disk at the same time as my alumnium iMac around september 2007. Since then I had no problems.
    I also created partitions on my hard disk:
    1 - Mac = Mac OS extended (Journaled) 202 Go
    2 - PC = MS-DOS (Fat) 30 Go
    When I turn on on my hard disk, both icons usually appear on my desktop but since yesterday, ONLY my PC icon appear.
    I went in the Disk Utility and it seems that the MAC partition is always here but won't show up on the desktop. It's like it's become invisible or something.
    Should I be worried? Because I use the MAC partition to back up all my files with Time Machine.
    I find it annoying so anybody can help me out? Thanks!!

    Patrick, I have same issue with my (Intel) MacBook's internal HD. Tried your Script solution but recv'd Systems Events ERROR "Can't set disk "MacBook HD" to true".
    The (missing) HD is Boot Camp Partitioned and running Fusion. BTW, Fusion/WinXP will no longer open - "File not Found" error. Also, I didn't immediately notice the disappearance because my MacBook started booting from one of ext HD's (w/o me changing the startup drive).
    Any ideas greatly appreciated. I haven't tried the Terminal solutions posted since I'm not Terminal savey.

  • CS3 Premier Pro Won't Start due to Komplete 5 .dll Loading...

    Hi,
    I'm running Komplete 5 by Native Instruments on a brand new Quad Core laptop that was built and tweaked by a pro audio company that specializes in configuring machines for musicians. The Win XP Professional system runs very well.
    After installing Adobe CS3 Suite, I noticed that the only program that won't start properly now is Premier Pro. When try to start Premier Pro 3.0, the splash screen opens and I can see the Komplete 5 software programs (Kontakt 3, Massive, Pro 53...) trying to load their .dll files. After a few seconds, Premier Pro quits and gives me a Runtime Error.
    I've searched around a little bit and can't even find the .dll's for Komplete 5 to try the suggested experiment of moving them away out of their folder and then to bring them back after (if) I get Premier Pro to start as I have indexing turned off on the drives (which I "think" is to keep the system speedy?) so searching manually has not been easy so far. I looked in the vst folder and they are not there, unless I am missing something.
    Any help would be greatly appreciated.
    Thanks.

    Jerry,
    You likely have an issue with one, or more, of the NI .dll's. There have been several issues with these. Do a search of this forum (go back to get all Premiere versions) for "Native Instruments." There are serveral threads on moving the .dll's, so that Premiere doesn't try to load them. Premiere will attempt to load every registered VST/.dll, as you have found. NI's do cause PP to hang.
    Good luck,
    Hunt

  • My Premier Pro won't open after it updated

    I updated my premier pro and now it won't open.  Any ideas?

    More information needed for someone to help... please click below and provide the requested information
    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

  • Have a macbook pro running osx lion, connected a kindle fire using micro usb to transfer pictures and the disk icon won't show up on the desktop.  When I ran disk utilities the kindle does show up there.  Any thoughts as to why it's not recognizing?

    Have a macbook pro running osx lion.  Connected a Kindle Fire using micro usb and the disk icon doesn't show up on the desktop.  Also sometimes get a message sayiing computer doesn't recognize device.  When I opened disk utilities the Kindle disk does show up there.  What am I missing?

    cashworth wrote:
    Kindle is connected directly, not thru a hub.  Also called Amazon Kindle support, tech was baffled when I told her I was using a Mac.  She said, "I'm not really familiar with apple products." 
    Precisely why it's not an iPad, and why it doesn't cost very much.  An Apple rep would tell you how to connect an iPad to every computer.
    Go here:  http://www.amazon.com/gp/help/customer/display.html/ref=sv_kinh_9?ie=UTF8&nodeId =200127470

  • CS5 Premier Pro won't install

    I'm on a Mac running OS10.9.3.  The hard drive died and I replaced it, now I'm trying to reinstall all my software.  All the other CS5 apps installed fine.  But not Premier Pro.  Can anyone help?  
    Here's my error codes when trying to install:
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 13 error(s), 1 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: 11093 Unable to delete symlink at "/Applications/Adobe Premiere Pro CS5/Adobe Premiere Pro CS5.app/Contents/ImporterREDServer.app/Contents/Frameworks"
    ERROR: 11093 Command ARKDeleteSymlinkCommand failed.
    ERROR: 11093 Unable to recreate symlink at "/Applications/Adobe Premiere Pro CS5/Adobe Premiere Pro CS5.app/Contents/ImporterREDServer.app/Contents/Frameworks" with a target of ""
    ERROR: 11093 Error rolling back command ARKDeleteSymlinkCommand
    ERROR: 68 Unable to delete directory "/Users/DMN/Library/Preferences"
    ERROR: 68 Error rolling back command ARKCreateDirectoryV2Command
    ERROR: 67 Unable to delete directory "/Library/Preferences"
    ERROR: 67 Error rolling back command ARKCreateDirectoryV2Command
    ERROR: 62 Unable to delete directory "/Users/DMN/Library/Preferences/Adobe"
    ERROR: 62 Error rolling back command ARKCreateDirectoryV2Command
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Premiere Pro CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe Premiere Pro CS5_AdobePremierePro5en_USLanguagePack: Install failed
    -David

    I would follow the steps in the document: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
    Please be aware CS5 was not designed for OS X 10.9 so it might give all kind of issues running this version on this version of the OS! The designed for os version is OS x 10.6!
    https://helpx.adobe.com/premiere-pro/system-requirements.html#main_Adobe_Premiere_Pro_CS5_ system_requirements

  • Device won't show up on my desktop

    Hi, everyone. I tried connecting my phone and my camera (individually at different times) to my Macbook Pro, but for some reason, neither device shows up on my desktop. I looked at my Finder preferences and "external disks" is checked off to show up on the desktop and on the sidebar. Neither device shows up under disk utility, but both of them show up on system profiler when I tried to connect them at separate times. I checked my phone (Samsung Galaxy S3) and it says that it's connected as a media device, and when I connected my camera (Canon Powershot S90), my photos show up on iPhoto so I don't think it's really a problem with the removable devices I'm connecting to the computer. I'm not sure why my computer isn't showing either of these devices on my desktop because I've never had this problem before with either device on this particular computer.
    Does anyone know why this is happening? Any help would be appreciated. Thanks so much!

    Hm...I've had my Canon camera for about 2 or 3 years now and every time I've connected it to my Macbook Pro, a new window pops up and it shows up on my desktop. This is the first time I haven't been able to find it anywhere on my desktop.
    Also, I have an Android (not sure if that makes a difference) and again, I've connected it multiple times to this computer and every single time, it shows up on my desktop except this one time.

  • Snow Leopard won't Show up on the Desktop

    I've an Intel Core Duo machine with 2 GB of memory
    and enough free space on my drive but can't get Snow Leopard to show up on my Desktop.
    Apple sent me 2 replacement discs to make sure the problem isn't the disc itself.
    The CD drive works fine
    At the moment I'm running OS 10.5.8
    CAN ANYONE HELP ME PLEASE ?
    Thanks
    Coulter
    [email protected]

    It does sound likely that the drive has failed, yes. You'll need to contact an Apple Store or authorized service center and ask what it would cost to confirm the diagnosis and replace the drive. It's possible for a user to replace the drive oneself, but the iMac is not designed for user service and can be a bit tricky (more so for some models that for others). If you want to look into it, though, you can find guides for doing so here:
    http://www.ifixit.com/Device/iMac_Intel
    You could also look into an external drive. Some at least can be booted from, though I don't know if all can. Someone else here may be able to recommend a specific unit, or you can ask Other World Computing; they're pretty knowledgable about such things and I'd trust what they told me:
    http://eshop.macsales.com/
    Regards.

  • Premier Pro won't open-video display drivers

    My Premier won't open because it says I need to update my video display drivers.  Windows update says my video drivers are all up to date and working properly.  Help.

    >How about it Adobe?
    This is a user to user site, with the space provided by Adobe... not Adobe support... see below
    Adobe contact information - http://helpx.adobe.com/contact.html and Adobe Knowledgebase http://www.adobe.com/support/
    Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
    Next link has a "Chat Now" button near the bottom
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Macbook pro won't show icon previews

    Hey there Mac'cers,
    Okay so ...at first I could see all my icons/thumbnails etc just fine and when i clicked on them they turned blue...well now I cannot see the preview of the thumbnails/icons and also when i click on them it is grey now not blue and I haven't touched any settings??
    HELP!...images are all still there and openable just not showing thumbnails and is rather annoying...
    Many thanks
    Vanessa...

    Hi chuckita,
    Welcome to the Apple Support Communities!
    I understand that you would like to use your MacBook Pro to mirror to your Apple TV, but you do not see the AirPlay icon. In this situation, I would recommend using the attached article to verify that your MacBook Pro is supported and how to set up AirPlay Mirroring. Please let me know if you continue to have and issue and what steps aren’t working as expected. 
    About AirPlay Mirroring in OS X - Apple Support
    Best regards,
    Joe

  • QT PRO won't show MPEG 2

    Twice purchased the Key for upgrading from 7.1.3 to QT Pro. In neither case am I able to see the MPEG 2 option in the "Export" menu.
    Any suggestions?
    Tnx

    After talking with an Apple tech (who couldn't understand why the MPEG 2 option is not showing for me) and spending some time on the phone with an associate of mine...who has the same program that DOES show the MPEG 2 option, the basic question remains unresolved.
    1) Do you have iDVD installed on your platform. If not. that may be your problem. If yes, check your "System > Library > QuickTime" folder to see if the "QTMPEGExport.component" is installed.
    2) Does your friend have iDVD installed or is he running an older system that may have had earlier versions of FCP, Toast, or QT 6 with MPEG-2 encoder package installs? Old QT MPEG-2 encoder package may not be compatible with QT 7. Know the playback component was modified -- I think between QT v6.3 and v6.4 or so.
    As previously stated, QT and QT Pro as a standalone application is a "frame-to-frame" synchronized application. Without the support of additional components installed by other MPEG-2 Apple/third-party applications, it does not support an MPEG-2 export option. Further, I am somewhat disappointed that an Apple tech did not explain the basic QT MPEG-2 restrictions (see FAQs) or explain the circumstances under which MPEG-2 encoding capabilities are added to QT Pro.

  • Premier Pro won't load anymore..

    ..the splash screen loads fine..but just jumps back to my desktop. There are no error messages. I have been using Premier for months, this issues has come out of the blue..can anyone help?
    Im running it on Win XP
    3GB Ram

    Please provide
    these details to help us help you.
    Cheers
    Eddie
    PremiereProPedia   (
    RSS feed)
    - Over 300 frequently answered questions
    - Over 250 free tutorials
    - Maintained by editors like
    you
    Forum FAQ

  • Keyframe Caddy Pro won't show Load Thumbnail Option

    And I can't downgrade to Keyframe Caddy because I'm using Flash CC 2014. Is there a fixable reason that Keyframe Caddy Pro isn't working? I'm also using a Mac, so I can't use the Windows patch...

    You'll probably need to contact whoever develops the software to find out what might be wrong.

  • New to CC premier pro does not show up in APP list, neither does AE.

    cannot download the app

    I'm not sure what you mean by "is the license per CPU." Did you mean per OS platform?  Anyway, the license is very flexible. Unlike prior perpetual license versions, which were platform-specific, CC allows you to install on both Mac and Windows. I'm not sure whether it specifies how many computers you can install CC applications on, but you can have it activated on only two systems at once.

Maybe you are looking for

  • Want to have two iPhone's syncing to one iTunes account - possible?

    I flip between the US and UK - I have a UK iPhone but am about to buy a US phone - I want them both to sync to one account so they replicate each other - can this be done

  • Screen saver not working in KDE 4.6

    I can't seem to get my screen saver to work on my netbook running KDE 4.6.1, I have tried removing all the the user settings for KDE and starting with fresh configs but that did solve the issue.  I can go into the System Settings and test the screen

  • F.17- Customer balance confirmation

    Hi, What are implications of running F.17. Can I run the programme any number of times during a period ? even if it is just for testing ? Thanks Anil

  • How can I send my entire mix to Outputs 1-2 AND Outputs 3-4.

    I want to use 3-4 for my headphones, but have the same mix on it then 1-2. I do not want to create an Aux-bus-send for every single channel strip. I guess there must be an easy solution for this...

  • Usage and limitations of the MulticastResource

    I have been working recently with the MulticastResource class and a very useful class it is when multi casting streams. The issue with this class lies with the fact that it creates its own internal RTMFP p2p connection. This is fine if the player is