Premiere 2014 audio drops at exactly 4:55 min

Been working on a project for a while (Mac system) and suddenly several clips in the browser stop playing the audio.You can see images in the waveform, but there is no audio playing. To add to the mystery, these clips have one thing in common, they stop at 4:55 min. I believe I started this project in Premiere Cc and must have converted to Premiere 2014 during a moment of temporary blindness. Any clues?

Jude, The files are 5.0 and 8 gb...but I have done other work, even within this project that we larger. So, after doing more investigating, these errors seem to all flow from one batch of files...from one particular shoot . So I re-loaded the back up files and all seems to be ok for now...just lost time. I have been backing up to Blu- Ray and hard drives...just grateful the Blu-ray worked this time!
Thanks for your help. You did get me thinking about one of the drive I am using is partitioned...and I am not going to do that in the future. It is odd how all of th aligner interviews stopped working at 4:55. There has to be something to that mystery...
Rob

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Audio drops and comes back out of sync but dvd preview ok

hi All,
i put some photos and videos together in idvd project. The used one of their standard sound tracks to give the background music. The preview looked great so i burned the dvd but to my surprise when a particular video played around 8 min into the dvd the audio dropped and came about a min later with other photos getting it totally out of sync. I have tried removing few photos before that video comes to shift the video's location, there is a minor effect, it playes the clips audio in sync for slightly a sec or two longer but then drops and come back out of sync when it is showing still photos.
thanks in advance.

We have heard nothing about any changes in Encore for CC. I would be very surprised if anything fundamental, like the preview engine, has changed. We really don't know what is still the old sonic authorcore, what may have changed but is still sonic, and what is Adobe created. I have always assumed the preview is sonic.
Is the audio sync issue Bluray only, H.264 bluray only, or any particular audio formats? I don't recall getting the issue in Encore DVD playback.

Playback Audio Drops in Adobe Premiere CC 2014

Hey, my playback audio drops in and out, as well as switches from left to right speaker, every few minutes. Does anyone have a solution to this? This is really harming my workflow,

I have had it happen in two separate projects now. If I go five or six autosaves back then I can open a project that works okay, but at that point there are time consuming edits that are missing.
I just tried importing the corrupt project into a brand new project and it seems to be working okay, but I'd like to prevent it from happening again.

Audio drops out of Premiere Pro CC2014

Working on an older Mac Pro running Mavericks, the audio drops out suddenly. It can be from initial launch of a new project, or one in progress while you're in the middle of an edit session. And when I say "drops out", it literally goes entirely away, no output to speakers and no internal metering within Premiere. The only indication that you actually have audio on a clip is the drawn waveforms on the files themselves in the Source window or on the Timeline, plus you know the media that you're working with. I've tried to move the media cache files to a different location, delete them and make the project re-conform audio and indexed files, but the only thing that really works is to shut down completely and let it sit for about 10 mins. Too quick of a re-boot and it comes up the way you shut it down, dysfunctional, and a restart definitely will not work. Any ideas anyone?

TGlen,
Can I get the specifics of your Mac and any third party hardware that is connected including drives and capture hardware? FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

Preview Files Suddenly Go Missing, Render Entire Work Area Crashes Premiere, Audio Drops Out

I opened a Premiere Pro project I was working on earlier today and it said it couldn't find the preview files, searching my system found that the files didn't exist.
Rendering my entire work area brings up the "render window" but nothing happens, if I press cancel Premiere freezes.
Started getting a strange situation error ( 26 ::139 ) in After Effects at the same time that Premiere lost the preview files and the crashes started happening. It disallows me from editing any dynamically linked projects. In Premiere the DL's just show up as "Media Pending" clips indefinitely. Importing the compositions in AE into a new project didn't fix the issue either.
The three problems above started happening all at the same time, was working through a color grade using Red Giant software when it started happening.
Also audio drops out on playback randomly in Premiere Pro, tried various audio drivers and hardware, none entirely eliminate this problem. Sometimes the audio will cut out and "burst in" distorted very loudly, which is disturbing, even when my work area is rendered. This problem has been around since I started using PP CC.
I can provide more info soon or if people want more info pls let me know, I'm very tired and I need to get this issue resolved for tomorrow, in the mean time hopefully someone can point out a general fix for these errors or knows a few workarounds. Tried reinstalling PP and AE, no luck.
Computer is a Windows 7, 64-bit. i7 950, 12gb RAM, GeForce GTX 650, programs installed on a separate internal HDD, media files on another internal HDD. But these same issues (minus the audio dropouts) was also cropping up on a core 2 duo 13'' macbook pro.
Regards,
Zach

Hi Arjun, thank you for your help.
Though that didn't work either. At least the timeline will playback but as soon as I try to render my work region or export any video Premiere freezes.
I removed all dynamic linked files as well, that didn't seem to change anything.
Something I noticed -- the render bar on the timeline that is usually yellow for edited clips that have no FX on them is all red, nothing is yellow (or green). This is a 4 minute long edit on a music video, nothing extraordinary.
I tried creating a new project and dragging a few clips in and editing them, everything went normally and I could render and export the clips. Just any rendering done on any version of this music video edit I'm working on crashes the program.
Also recently had a problem where I opened the music video project and the song that I imported (.mp3) all of a sudden has no waveform or sound coming from it. Dragging it back into the project doesn't fix it either. Workaround was using a .wav copy of the song.
Zach

Audio drops out Premiere cs6 + Red

Having an exceptionally annoying issue - the audio drops out after approx 2 seconds, the clip itself fine, pausing and continuing makes the audio play for an additional two seconds before dropping out. I'm using Premiere cs6 with scarlet footage and sync sound (both the original 41khz wavs and my own 48khz aif's exhibit same issue. Intel q9550 2.8ghz (quad), 8gb ram, gtx670, g-raid over esata. Almost identical issue to this, which doesn't look like it's been resolved:
http://forums.adobe.com/message/4431265
Sean

Does the issue occur only with this media? Only in this project? Or is it more widespread?

Audio drop out in Encore AND Premiere

Strange problem. I am trying to burn a dvd with Encore. All the files play fine in QT, all the audio is there. once in Encore, it randomly picks clips to not play audio AT ALL. Sometimes it will play part of a clip then drop out audio. I have re installed and tried several tricks, like bringing files into Premiere Pro to render out a different file type. Now my premiere wont play the audio randomly either and the file produced has no audio! all other audio/video apps running fine. Not sure if its a Adobe Production Studio problem or a glitch in my system, thou as I said, rest of system works fine.
Any suggestions would be greatly appreciated!!
Steve

Well, thanks for reply but I got it to work after several work arounds, thou my Adobe products still seem to be working strange(Not opening as I closed them, etc.)
So, foe giggles, here was what I was working with.
I digitized some footage from a digibeta into my Avid where I exported Quick Time reference files to be used in After Effects.
In After Effects I exported Quick Time Movies with Blackmagic codec,8bit, with 4800k audio, uncompresed. All where NTSC 29.97. Files play in Quick Time/Windows media player no prob.
Installed Blackmagic codec on my home system for the final build with Encore2.0 DVD and thats when all the fun started. Encore would play files fine but then start to randomly drop out audio at burn.
To solve this I pulled QT's into Premiere Pro2.0 and exported WAV files to swap out for in Encore. This almost worked until Premiere started to mimic the Encore problems with random audio drop out.
After several retarts of the programs ( they would both have ASIO driver problems and quit audio. I replaced my driver, still same problem. whew!)I got the files all rendered.
Wow, still with me? Thanks! so long story I finally got the QT re rendered in Premiere to DV files that worked fine in Encore.Still think I have a system bug or somethig due to the fact these programs and Photoshop too are acting "wonky", crashing out or locking up, etc.
Thanks for the intrest!! any suggestions on system checks would be great!
Steve

Audio dropping out during playback in timeline

Hey everyone,
I've dug through these forums and unless I just completely overlooked it I have not found a solution to this issue. I've listed my setup below and then have stated the issue I'm experiencing.
27-inch, Mid 2011 iMac
3.4 GHz Intel Core i7
16GB 1333 MHz DDR3
AMD Radeon HD 6970 1024MB
Running Mac OS X Lion 10.7.5 (11G63)
Currently working off of a portable 1TB G-Technology G-DRIVE via FW800.
Working in Premiere Pro CS6 Version 6.0.2
Editing in a sequence with settings:
1920 x 1080 23.976fps (also tried in a 29.97fps timeline with same issue)
Working with footage that is 23.98fps
Working with a combination of ProRes 422 (LT) and native H.264 Quicktime files strait from a 5D Mark 3.
The issue I'm having is during playback the audio will competely drop out. The video will continue playing on just fine but the audio drops completely out. All audio levels drop as well in the audio mixer meters so it truly is losing all communication with my audio layers in the timeline.
I read in other forums to go into Finder and delete out the .caf files, re open Premiere Pro, wait for them to be recreated then carry on. I tried this approach with no luck. Deleting the .caf did not change anything. Audio is still dropping out as I try to play through my timeline. The only way to get the audio back is to pause then press play again. I have 5 total channels of audio with only 2 of those channel active.
Any ideas on what is happening would be greatly appreciated. This is incredibly frustrating have to export out a video just to be able to watch it through.

Having this annoying problem also. Using the Space Bar to play timeline it takes pressing and holding to a count of three or trying press play three time in a row using the space bar to get ungarbled audio, or any audio at all in a normal uncomplicated sequence on the timeline.
Really annoying. Audio used to be so simple and untaxing to a sequence.
Adobe Premiere Pro CC 2014.1 release
8.1.0(81) Build
OSX 10.8.4
40 GB RAM
G Raid G Speed Q w/ ESATA connection
1920x1080 29.97 Progressive Scan Sequence
48Khz
Apple PRoRes 422
12 channels of audio/ only 2 of 12 monitored.
1/2 resolution on Program monitor
ADOBE.....WISH THERE WAS A SOLUTION?

Audio drops when using Three-Way Color Corrector in CS6

Hello all,
I recently encountered a very odd issue while editing a friends wedding video using Adobe Premiere Pro CS6. I had an interview with a guest laid over a music track and had all the audio adjustments made to both audio tracks so that the levels were where I wanted them. I then added the Three-Way Color Corrector to the video track and corrected the footage to my liking. When I played back this section of the wedding video, half way through the person's interview, his audio cut out. The audio from the music track was still playing, so it was not that audio drop that most people are familiar with within Premiere. I even muted the music track and played back the mentioned section of video and at the same exact point in time his audio just cuts out completely. I checked to see if any weird key frames had been added and nothing had been touched (that I could see). Also, the audio waveforms were still visible. I deleted the Three-Way Color Corrector effect off of the clip and suddenly there were no more audio problems. Eventually, needing color correction, I added an adjustment layer and assigned the Three-Way Color Corrector to that and had no issues, but I still don't see what could have been the problem, and it seems like a glitch to me. Has anyone ever had this happen to them? If so, what are your thoughts? Thanks!

The help does not tell you where the Tonal Range output now is as it has moved from the Output Menu.

Audio drop-out in FCPX with 1920x1080 & 2048x1240p @ 24p (codec Apple ProRes 4444 (Linear PCM))24p

Hi all...
I'm new to this forum.
Is there an audio issue (drop-outs) with FCPX (ver 10.1.2) for 1920x1080 24p, 1080p HD & 2048x1240 24p (2k) - note: films in FCPX are in codec Apple ProRes 4444, Linear PCM?
Very recently I've been working on a show reel and I have imported a file (short film) to snip out a section to add to the show reel.
I set the project to the film's settings i.e.. "set based on first video clip"...(1920x1080 24p, 1080p HD). When I play the film in FCPX the audio "hic-cups"..."dips to silence"..."drops-out" briefly (up to 0.5 secs in duration) and very frequently all the way through (approx 15 mins long film)...note: audio set is at stereo 48kHz. The audio monitors on the right hand side also show the dip taking place (if it's a long enough drop-out).
I also have a version of the film in 2048x1240 24p at 2k, again Stereo 48kHz...and this does the same audio "drop-out" all the way through. I'm unsure what other formats will create this problem i.e. higher or lower aspect ratios than those above.
Is this a software and/or OS issue? Or a hardware issue? Or both!?
About This iMac details:
iMac 27 inch: OS X ver 10.9.4
Processor: 3.5 GHz Intel Core i7
Memory: 32 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096 MB
Fusion Drive 3.12 TB
Final Cut Pro X was bought & installed with this iMac back in Feb 2014
FCPX version: 10.1.2
Note also: I used Compressor (ver 4.1.2) to convert the files (movies) above to Apple ProRes 422 HQ, Linear PCM and the issue disappeared - the audio and visuals played with no problems. All films play with no issue when opened in QT player. They are also fine when exporting from FCPX. The issue only occurs (as far as I can tell) within FCPX when editing or playing the audio there.
Has anyone encountered this problem?
Kind Regards,
Hakan

Hi Luis,
Thank you for that.
Seems like you have a point about the "hardware" issue. I'm unsure (new to it all) at what data rate my (er...wonderful) fusion drive provides FCPX for smooth playback - or where I can find that info on the iMac. Playing back movies in the 422 HQ codec seems to have no issues (when I converted the movie from 4444 HQ).
But playing the full 4444 HQ, the picture is smooth, but the audio has these drop-outs - even with "best performance" option ticked. Interesting that the audio suffers, not the picture in FCPX - so not sure what's going on there. I also read - perhaps - that to play a smooth ProRes 4444 HQ movie in FCPX the data rate should be min of 500 Mbs (based upon About Apple ProRes) for HD movies and up (i.e. 2k). ProRes 422 HQ needs a data rate of 220 Mbs - so that is my upper-limit to smooth video&audio playback with the current system I have, I guess.
Does anyone recommend a fast USB3 or Thunderbolt drive (500Mbs+) where I am able to run 4444HQ movies with no issues to picture or sound (away from the fusion drive)?
KR
H.

CC Premiere 2014 crashes on start

CC Premiere 2014 crashes on start. "Adobe Premiere Pro CC quit unexpectedly..."
retina macbook pro, osx 10.9.3.
Have had to use CS6 for months,
cannot get any CC Premiere version working...
was naively hoping this latest update would fix that..
Any reliable solutions out there, @ADOBE?

Hi Sean,
sean healy wrote:
Thanks Kevin - I have no plugin folders in my premiere CC installation - where would I find the plugins for uninstalling?
I have http://fxfactory.com
installed on my machine... and it has previously shown up in AE + Premiere... though I can't get Premiere CC to open, nor can I see any Premiere CC plugin folders..
( only folders are : configuration and presets )
I would recommend uninstalling FXFactory as it has been the source of crashes for this release. See the Noise Industries site for any updates. Use their uninstaller. Plug-ins are located here on Mac: User/Library/Application Support/Adobe/Common/Plug-ins/8.0/MediaCore/
sean healy wrote:
Could you also point me to any specific folder addresses where I should try and delete preferences or any other premiere CC files that may be corrupted or need permissions checked etc?
Preferences are located here: User/Library/Preferences/com.Adobe.Premiere Pro.8.0.plist
It's easier just to relaunch with the Shift+Option keys held down until you see the splash screen.
sean healy wrote:
... I'll have to check and see if AE CC does dynamic link to Prem CS 6...
It does not. You must have the exact same versions of these applications in order for dynamic link to function properly.
sean healy wrote:
There seems to be a lot of users complaining specifically about Prem CC crashing on start - while all of their other apps work fine - it'd be great if Adobe addressed this...
OK. However, crashing on launch can occur for a variety of reasons, including installing plug-ins that are not updated for the version. I am investigating other cases and seeing if there's anything we can do from our side to prevent this from happening. I do appreciate your concern.
Thanks,
Kevin

Prevent audio drop at chapter 99

How do I prevent the skipping , or audio drop in a slidshow, at the point where Chapter 99 slide transitions to the next slide or Chapter 1,
which only occurs during DVD disc burn. It does not appear in the preview in I photo, or the preview in IDVD.
Thank you

There are many ways to produce slide shows using iPhoto, iMovie or iDVD and some limit the number of photos you can use (iDVD has a 99 chapter (slide) limitation).
If what you want is what I want, namely to be able to use high resolution photos (even 300 dpi tiff files), to pan and zoom individual photos, use a variety of transitions, to add and edit music or commentary, place text exactly where you want it, and to end up with a DVD that looks good on both your Mac and a TV - in other words end up with and end result that does not look like an old fashioned slide show from a projector - you may be interested in how I do it. You don't have to do it my way, but the following may be food for thought!
Firstly you need proper software to assemble the photos, decide on the duration of each, the transitions you want to use, and how to pan and zoom individual photos where required, and add proper titles. For this I use Photo to Movie. You can read about what it can do on their website:
http://www.lqgraphics.com/software/phototomovie.php
(Other users here use the alternative FotoMagico: http://www.boinx.com/fotomagico/homevspro/ which you may prefer - I have no experience with it.)
Neither of these are freeware, but are worth the investment if you are going to do a lot of slide shows. Read about them in detail, then decide which one you feel is best suited to your needs.
Once you have timed and arranged and manipulated the photos to your liking in Photo to Movie, it exports the file to iMovie 6 as a DV stream. You can add music in Photo to Movie, but I prefer doing this in iMovie where it is easier to edit. You can now further edit the slide show in iMovie just as you would a movie, including adding other video clips, then send it to iDVD 7, or Toast, for burning.
You will be pleasantly surprised at how professional the results can be!
To simply create a slide show in iDVD 7 onwards from images in iPhoto or stored in other places on your hard disk or a connected server, look here:
http://support.apple.com/kb/HT1089

Premiere pro CC drop playback after update 7.2.1

Why premiere pro cc drop playback after update 7.2.1? I have a MacBook Pro late 2011 with ATI Radeon HD6770m 1GB. Premiere pro cc 7.1.0 run normal, ok, without crashing and drop-freeze frame, but after update 7.2.1 i have all this problems.

Just came on here to post about the buzzing transitions, glad to see it's been fixed already!
Another thing though I don't see mentioned, since moving to 7.2 I find audio playblack is out of sync while editing, and in some clips significantly more noticeably than others. This only happens during playback, if I pause and scrub manually, the audio is perfectly in sync. This actually messed up a project for a client. I thought the audio off the camera was out of sync in one segment so I bumped it a few frames before exporting. Didn't check it after of course and sent him the file, then got a reply back that it was out of sync in that spot. Check the exported video and sure enough, he was right. Check it again in project but it looks in sync. So I bump the audio back in the timeline so that it LOOKS out of sync again during playback, but the new exported video is perfectly in sync!
Editing a TV show now with hundreds of clips and it's maddening with some looking fine, some looking a little off, and some looking completely off and having to manually scrub to check and be sure along the way.
Hopefully this is also fixed in this update..will see tomorrow.

I am editing a video in MP4 in Premiere 2014 cc When I import to Indesign 2014 cc gives the error message.

I am editing a video in MP4 in Premiere 2014 cc When I import to Indesign 2014 cc gives the error message.

I'm sorry for a MOST obvious couple of questions, but we need to get them out of the way...
Exactly HOW are you switching layers? If by clicking with the mouse, exactly where on the layer panel are you clicking with the mouse?
-Noel

Premiere 2014 CC Crashing - Please direct me to any definitive answers

So I'm having the problem that many seem to be having with Premiere 2014 CC continually, continually crashing.
I'm wondering:
Has Adobe released any definitive statement as to exactly why this is happening, and exactly how to remedy the situation? I see a lot of random people saying "maybe try this...this might work for awhile...etc. etc. etc.", but in my search through the communities forums, I haven't seen anything official from Adobe. Granted I haven't had time to comb the forums because I'm on a GD deadline and I have to get what work I can done in the midst of this ridiculousness...

Hi Franklin Glass,
Chris Clifford wrote:
Thanks Kevin,
System is a Mac OS X 10.8.5.
Installed Cuda at one point, have since tried to remove it from everywhere.
Application is Premiere Pro CC 2014 8.1
Media is H.264 in Quicktime.
Crashes occur during editing. Most commonly what happens is the viewer will freeze up. I'll still be able to move the playhead back and forth, but the image won't move. At this point in 'Force quit applications', it will say that Premiere isn't responding, and I'll force quit.
Less common, but still regular, is that Premiere will crash on it's own, seemingly randomly, with the note "Sorry, Premiere has encountered a serious error etc."
I have almost the same setup but experience none of these issues.
One problem a lot of people had were unexpected behaviors when updating your project file from 8.0 to 8.1, like crashing. Tell me, did you update your project file midway through your project? If so, and it's not too late, is it possible to return to 8.0 to complete your project?
If that is not possible, you may want to try each of the following steps:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe folder preferences are set to read/write in all 3 locations.
Delete media cache
Delete preview files
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot
Report back if anything here worked for you.
Thanks,
Kevin

Premiere 2014 audio drops at exactly 4:55 min

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