Premiere 7 crashes at startup....

premiere elements has experienced a problem and
has to shut down....
i have uninstalled and reinstalled deleted everything a reinstalled...wtf......this sucks........adobe's idea of troubleshooting is getting 8.0....
i just bought this one for 150 bucks. what a pile of crap

Please take a look at this ARTICLE to see the types of info that will be very useful to use, as we try to diagnose and cure your issue.
This ARTICLE has some tips on getting one's computer ready for a Video editing session, and frees up maximum resources.
When a program crashes, hangs, or prematurely closes, there is often a breadcrumb trail left behind. This ARTICLE will give you tips on finding clues in that breadcrumb trail.
Good luck,
Hunt

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Adobe CS4 (64bit) Potoshop, InDesign, Premiere crashes on startup

I am in need of some major help. I have a user who only on his profile Adobe Potoshop, InDesign, and Premiere crash on startup. I've tried most of the basic trouble shooting but still not working. Any Ideas?
Computer Specs:
HP z400 Workstation
Intel Xeon W3520 2.66 8MB/1066
6GB of RAM
ATI FirePro V5700 512MB Graphics

I was going to suggest resetting application preferences, but with multiple applications crashing, perhaps the problem is with the system...
First, I think I'd look to see if there are any updated display drivers available for the user's system, from the web site of the maker of the display adapter (video card).
You can try to see if disabling OpenGL support in Photoshop restores operation: Edit - Preferences - Performance, uncheck [ ] Use OpenGL Drawing.
If you do want to try to reset Photoshop preferences back to defaults, which is known to correct a lot of problems, have the user do this:
1. Press and hold Control - Shift - Alt immediately after starting Photoshop from its shortcut or menu item.
2. When the prompt "Do you want to set preferences back to defaults" comes up, confirm.
Best of luck.
-Noel

Adobe Premiere crashes in startup

After updating to the latest version Adobe Premiere CC started crashing on startup with the following screen
console generates the following log
Does anyone know any ways of fixing it?
Need to work on my Premiere project ASAP
Thank you
pav

Hi Pavel,
Please refer to the help document below:
CC applications close immediately after launch
Regards,
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Premiere Elements 7 Crashes on Startup

The programme has been working fine for about 2 months but, as of last night, my copy of Premiere Elements 7 has started crashing on startup...it gets through the load screen and gives me the usual options to open an existing project or a new project etc--but as soon as the editing workspace opens, I get an error message and the programme closes. If it helps anyone, the reported details of the crash are:
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c0000005
Exception Offset:    00000000
OS Version:    6.0.6001.2.1.0.768.3
Locale ID:    2057
Additional Information 1:    e52f
Additional Information 2:    e98dfca8bcf81bc1740adb135579ad53
Additional Information 3:    860f
Additional Information 4:    6eabdd9e0dc94904be3b39a1c0583635
If it's significant, the fault appeared on my first attempt to open the programme after Adobe Updater told me there were updates available and I let it go ahead...I wonder if something became corrupted in that process.
If anyone has any fixes based on the above, I'd be grateful. However, I'm more than willing to just reinstall (I still have the original download files available on my computer) but, before I try this, want to make sure I will be able to re-register my copy when I have done the reinstall (I have all the codes etc.). Perhaps I'm being paranoid but I've used Audition for ages and know people have had problems registering again if they've been unable to unregister a copy before starting again...I don't know if Premiere Elements 7 is the same but want to make sure I have my "ducks in a row" before starting a process I might regret.
Thanks in advance for any help.
Bob

Well, I've solved it without re-installing but I'm surprised at what caused the trouble.
There was a faulty .avi file in the directory I've nominated for storing my source video and audio. (I'd started to transfer a large file, realised it was the wrong one and stopped the transfer before it was complete.) Deleting this one file has the programme working properly again. I mention it in case it helps anyone else in the future but I'm surprised something so basic could cause a crash.
Thanks for the advice that reinstalling isn't a problem...good to know just in case I ever have to.
Bob

Adobe Premiere Pro CC Crashes on startup after upgrading to new computer monitors

Hey everybody, I am tech-savvy so go ahead and throw detailed answers at me. I recently updated to Windows 8.1 because Premiere Pro CC (version 7.2.1) crashed on startup in Windows 8. After the update to Win8.1, it worked fine with my old 19in. VGA full-screen monitors. However, after I installed new HD wide-screen monitors yesterday, I opened Premiere Pro and it started up just fine and is stable until it processes a video file. If I'm fast enough, it will successfully import a file from the media browser, but as soon as it "processes" the video in the media browser or the video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried every trick in the book- including changing the monitor refresh rate down from 144Hz to 60Hz, tried using an HDMI cable instead of DVI-D, and tried reinstalling Premiere Pro (restarting the computer at the proper points in the process), and tried setting it to render using no GPU acceleration (Mercury software only). Nothing seems to work. Below are the specs on my computer:
CPU: AMD FX-8120, GPU: Dual AMD HD Radeon 6670's 1GB GDDR3 each outputting to its own monitor via DVI-D Dual Link, Monitors are ASUS VG248QE 24" running 1920x1080p resolution @ 144Hz, 7200RPM Western Digital HDD.

I had this same problem on my HP laptop that has two video cards. I had to dissable the Intel 4000 in order to get Premiere CC to function. However, once this one done, it was no longer possible to use the external monitor (even when I closed the lid, it simply would not recognize the external monitor). Thus, each time I'm using Premiere CC then I have to disconnect the monitor and use device managre in Win8.1 to dissable Intel. It's really a huge pain in the arse. Also, I do not have an option to choose to choose a second monitor in Win8 once the Intel is dissabled. I've updated both drivers - so, I guess that's the only solution there is for my laptop. I'd suggest not using this software with a HP laptop that has two graphics cards.

Premiere Pro CC crashes on startup! (Still no solution!)

Whenever I open Premiere Pro CC Trial, it says "Premiere Pro CC has stopped working"
I looked around the internet and found a solution that was working for many people, to download the latest AMD drive. So I went and downloaded the AMD 14.4 drive, and the program still crashes on startup.
I've also tried running as administrator, logging out and in, and making the program compatible with Windows 7, in the properties, the same problem occurs each time.
How do I fix this problem?
What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).
I don't know because I can't open it, I downloaded it on May 22nd, and it says up to date in CC.
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
In CC it says up to date.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Windows 7 Home Premium 64-bit
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
The footage I am attempting to edit is a .avi clip from Fraps, but that doesn't matter.
If you are getting error message(s), what is the full text of the error message(s)?
I'm not getting any messages from Adobe, but from Windows; "Adobe Premiere Pro CC has stopped working" and "Windows is checking for a solution to the problem"
What were you doing when the problem occurred?
Nothing at all, no windows open.
Has this ever worked before?
I have not had it before.
What other software are you running?
None.
Do you have any third-party effects or codecs installed?
No
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
Model: Alienware M14XR2Processor: Intel(R) Core (TM) i7-3630QM CPU@ 2.40 GHz 2.40 GHz, Memory/RAM: 8 GB, 7.88 GB usableSystem: 64-bit operating system, Windows 7 Home Premium
Are you using Mercury Playback Engine GPU Acceleration?
Probably not.
Does the problem only happen with your final output, with previews, or both?
I can't open the program.

http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html

Premiere Pro Crashes on startup, how do I prevent this?

I tried updating the Graphic card, Premeire Pro and Updates on windows, but it still crashes on startup.
I have a
HP Pavilion DV7 64bit (Intel Core i5-3210M CPU @ 2.50 GHZ 2.50GHZ)
6.00 GB Ram
Graphics Devices: Intel HD Graphics 4000, NVIDA GeForce GT 630M
I checked my event viewer and it showed me this
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x15cc
Faulting application start time: 0x01cf3ac71b3f885c
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: 6bad96c4-a6ba-11e3-8f91-685d43994a98

>Graphics Devices: Intel HD Graphics 4000, NVIDA GeForce GT 630M
Dual video problems
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

Adobe Premiere Pro CC Crashing Upon Startup

Hello, this is my first post on this forum and I am doing this because I have a reoccurring problem:
Whenever I start up Premiere Pro CC, it does one of two things: 1. Stops responding at the startup screen and I am forced to close it. or 2. It gets to the "New Project" screen, and when I click anything, it stops responding and I am forced to close the program.
- I have a Windows 8 Intel Core i7-3630GM CPU @2.4GHz. 8 GB RAM. x64-based processor.
- I installed Premiere Pro CC (newest version directly from the Creative Cloud application) from the Creative Cloud (which I purchased within the past week).
- I tried reinstalling the program three times, each time trying to save it to a different location, and the problem still persists.
- The error message just says "Abobe Premiere Pro has stopped working" and then just suggests the normal pointless "If Windows finds a solution to the problem...etc"
I would like to recieve help for this problem because I need to use this software very soon in the future.
Thank You!

1st, Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
crash on startup
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question
2nd, What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Pro CC Crash on Startup

Hello All,
Downloaded and installed the latest Premiere CC and it crashes on startup.
I am using an Acer Laptop, Specs:
Core i5 1.7ghz with tb 2.5
10 gbs ram
Geforce GT 640m le 1gb
2 SSDs
Windows 7 Premium
Crash Details:
Problem signature:
Problem Event Name:          BEX64
Application Name:          Adobe Premiere Pro.exe
Application Version:          7.0.0.342
Application Timestamp:          5176598d
Fault Module Name:          StackHash_1dc2
Fault Module Version:          0.0.0.0
Fault Module Timestamp:          00000000
Exception Offset:          0000000000000000
Exception Code:          c0000005
Exception Data:          0000000000000008
OS Version:          6.1.7601.2.1.0.256.1
Locale ID:          1033
Additional Information 1:          1dc2
Additional Information 2:          1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3:          cbc5
Additional Information 4:          cbc5ec6970b2af35927ad67117ca57e2
This happens every time I open Premiere Pro CC. I have not been able to find any info online about this. Premiere Pro CC works fine on my desktop but for some reason it hates my laptop.
Premiere Pro CS6 works just fine on my laptop, I've never had a problem with it. Any help on this would be great. I have already tried running the CC cleaner script and that did nothing. Thanks.

Problem Event Name:
APPCRASH
Application Name:
Adobe Premiere Pro.exe
Application Version:
7.0.0.342
Application Timestamp:
5176598d
Fault Module Name:
StackHash_b267
Fault Module Version:
6.1.7601.17725
Fault Module Timestamp:
4ec4aa8e
Exception Code:
c0000374
Exception Offset:
00000000000c40f2
OS Version:
6.1.7601.2.1.0.768.3
Locale ID:
1033
Additional Information 1:
b267
Additional Information 2:
b26762f9642e0590c5844c830ef208e8
Additional Information 3:
7a79
Additional Information 4:
7a792f5021d114eae3feb9d2c1277ede
Come On ADOBE, I just signed up for the creative cloud to get Premeire and this is what I get? a day of fudging around trying to make your software work only to find that you introduced a bug into the software for a GT 650M graphics card?
My problem is identical...I have upgraded the drives to the graphics card on my laptop and it still crashes. If I make the Nvidia card the preferend card for premeire it will crash on start up. If I set the integrated intel 4000 card as the prefered card it will start up but crash within 10 seconds...
Whatever is going on, I need something that works...can you make an older version available in the mean time while this gets sorted out?
PLEASE FIX!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Premiere Pro CC 2014 crash on startup

I have creative cloud and I installed premiere pro c 2014 but it doesn't work. Crash on startup. I deleted the preference files but is not working. Any idea? Thanks for any help.

Hi Kevin,
the problem is that Premiere CS6 is working fine, but the version CC and CC 2014 crashes.
I am working on a macbook pro and have a subscription on creative cloud.
Please let me know what other info you need so I can be mrs precise.
Thanks in advance
Regards
Akil

Premiere Pro CC updated - crashes almost immediately on my mac OS X Yosemite 10.10.3. Crashes at startup, crashes with media import, crashes when creating a sequence. NEED HELP FAST I have tried many troubleshooting solutions I found online nothing has

Premiere Pro CC updated - crashes almost immediately on my mac OS X Yosemite 10.10.3. Crashes at startup, crashes with media import, crashes when creating a sequence. NEED HELP FAST> I have tried many troubleshooting solutions I found online nothing has worked.

Hi,
Sorry to hear about the experience. Please provide your computer configuration details.
Memory, Processor, Graphics card, Exact version of Premiere Pro, Error message that you are get. If you can post screenshots of the error report that would be helpful.
Thanks,
Rameez

Premiere Pro CS 4.1 Crashes at Startup While Loading NI's VST's.

Premiere Pro CS 4.1 crashes at startup while loading Native Instrument's VST's. My work around is to move the VST folder off the Plug-Ins directory, but that is a pain because I have to do it everytime I wanna use Premiere. In all honesty, I use my audio apps a lot more than Premiere. Any help would be great.
System Specs...
MacPro
Mac OsX 10.5.7
Premiere Pro CS 4.1
4GB RAM

With your VST folder in its proper place, try launching and re-launching Pr. Theoretically, every time it fails to start the plug-in that caused the problem should be automatically blacklisted. Sooner or later, all of the VST plug-ins that cause problems will be blacklisted and Pr will start normally.
That's the theory, anyway.
-Jeff

Premiere Pro 5.5 Crashes on Startup

Hi There,
I hope you are all well.
I have a small problem.
When i open Premiere Pro 5.5 on my PC it crashes on startup.
What happens is that when i click on the shortcut, the logo comes as normal and the plug ins etc seem to load.
The where it would normally open into the software, the screen goes white and the NOT RESPONDING text appears in the top left next to the name of the software. I then get a message saying that it has stopped working and windows will try and create an error report, which it doesn't.
If i restart my PC and try again, it opens fine. But if i close Premiere, use another piece of software and try to open it again, the same problem occurs.
Would anybody know what is causing this?
I will list my PC specs and some of the software below if it will help.
Many Thanks in Advance,
TCT
Specs:-
Intel Core i7 3930K 3.20GHz Socket 2011 12MB Cache Retail Boxed Processor
Noctua NH-D14-2011 Dual Radiator Cooler with PWM fans LGA2011 only
Asus SABERTOOTH X79 Socket 2011 8 Channel Audio ATX Motherboard
2 x OCZ 512GB Agility 4 SATA III SSD
1 x Samsung 512GB SATA III SSD
2 x WD 300GB 3.5" SATA-II Velociraptor Hard Drive - 10000rpm 16MB Cache - RAID 0
Corsair 32GB (4x8GB) Ddr3 1600mhz Dominator Memory Kit
ASUS Direct CUII GEForce GTX670 Display Adaptor, 4GB
MOTU 828MKII FW Audio Interface
Fractal Design Define R4 Silent Black Pearl Case
Pioneer BluRay Drive
Windows 7 Ultimate
Adobe Production Premium 5.5
Pro Tools 11
Nuendo 6
Reason 6.5
Nero 2014
Magic Bullet Colour Suite

http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html

Adobe Premiere CS5 Crashes at startup and cannot update

My Premiere pro CS5 keeps crashing at startup and I tried to update it but it says “inapplicable” and won’t allow update....
I tried uninstalling as well but still doesnt work....

For the first issue, try this:
Go to the following locations
Location 1: When in Finder, click on Go > Go to Folder > ~/Library/Application Support/Adobe
Location 2: Go > Go to Folder > ~/Library/Preferences/Adobe
Location 3: Documents > Adobe
In all the locations, rename the 'Adobe' folders to 'OldAdobe'
Launch Premiere, accept the License Agreement and see if it works.
Note: You will lose your customized workspaces and keyboard shortcuts.
For the second issue, try this:
If you succeed to launch Premiere Pro, Go to Help > Updates and try to update from there. If you are not able to launch Premiere Pro and have any other CS5 app such as After Effects, open that and go to Help > Updates and see if you are able to update from there.
Thanks,
Rameez

Premiere Pro CS4 Crashes on startup

Hey All.
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All my other programs work fine from the CS4 Production Premuim Package (well the ones i tried) its just premiere pro.
Most of the time it crashes on startup but after trying 5 or 6 times i can get in and use it. but the next time i come to use it, it crashes another handfull of times before it lets me in,
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Thanks

When you right click, select Properties at the bottom of the popup window
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Hi guys,
Yesterday Premiere Pro CC was working correctly. I installed the Premiere Pro CS6 family, uninstalled Premiere Pro CS6 to preserve Encore CS6, and then arrived this morning to a machine that wouldn't run either Premiere Pro CC or Encore CS6.
Here's what I've done, and I'm still experiencing crashing on startup.
UPDATE #1: It's worth noting that Premiere Pro CC starts correctly when I logon as a new user, yet I've checked all preferences and my permissions are all set to read and write.
UPDATE #2: Adobe Media Encoder also crashes upon startup. How about some help?
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Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
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Please look into this ASAP. I have urgent client work that needs doing!
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Read Bill Hunt on BSOD shutdowns http://forums.adobe.com/thread/772169
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-and an Encore fix http://forums.adobe.com/thread/1060443

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