Premiere and matrox issues

Hi all, new to premier having bailed out of FCP and having great difficulty seeing pictures on my matrox mx02
it plays fine in the viewer window and on the grade 1 monitor (with audio) but the edit window doesnt play at all even on the computer screen.
It doesnt come up as an option in the player settings although oddly shows up in the audio player...
I'm on a newish MBP running Lion, premiere 5.5.2 with the latest matrox drivers. I know some threads have covered this before but I was under the impression from the guys at IBC in September that all this had been sorted out, hence the purchase.
Thanks in advance.
Graham

I thought this issue was fixed with newer drivers, so not sure this will help, but in the past Matrox recommended the following -
If you find that switching the export format in the Export Settings dialog
box sometimes takes a long time, such as when you switch from Microsoft
AVI to MPEG2-DVD, rename the SurCodeWrapper.vca file on your system
(for example, rename the file to SurCodeWrapper.vca.bak). This file is
usually installed by Adobe Premiere Pro in the following folders:
C:\Program Files\Adobe\Adobe Premiere Pro CS5\MediaIO\codecs\
C:\Program Files\Adobe\Adobe Media Encoder CS5\MediaIO\codecs\
If it doesn't make any difference for you, you can change the file names back,
doesn't hurt to try.
Also, what are your system hardware specs, besides the Quadro 5000?
Jeff Pulera
Safe Harbor Computers

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1 How and why did this happen? Does that happen often with MXF files shot on a canon xf camera?
2 How can I avoid this to happen again in the future?
3 Isn't there a quicker way to find out which clips are causing a problem, rather than having to export each of them first to find out (which is a very annoying thing to do if you're literallt working with hundreds of clips)?
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Hi FLV,
FamilyLegacyVideo wrote:
Any suggestions as to how to get AE to recognize QT?
Is ending the dynamiclinkmanager.exe process a good idea? Will this disable dynamic link for Premiere and AE?
I'm beginning to pine for my old CS5 days, when everything worked fine. Thanks.
Can you repost this query in the After Effects forum?
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Premiere and Media Encoder will will no longer export my edit to any file format.

This is on a Windows 8.1 PC.
The edit exported fine until I made one big mistake.
I created a Nested Edit to make a quick alteration.
Since then the following is now the case and I cannot go back to an earlier edit to fix this.
Premiere and Media Encoder will will no longer export my edit to any file format. Using either the Export Option or Media Encoder. Get a dialog that says "Unknown Error Compiling Movie"
There is nothing wrong with my footage. This edit worked fine and I export through Media Encoder many times until I made a Nested Edit within the Premiere Project.
I have tried all sorts of searches on the net for a fix to this but nothing seems to be current or indeed works.
Any help would be appreciated as this is a show stopper.

Thanks for the reply Mark, appreciated.
I have found a work around but it still leaves a long term issue for Adobe to fix.
As to your first solution:
1). The nested edit is already in its own timeline panel. It will not export or encode via media encoder. This is the problem.
2). I will try the KEM roll feature but I have a work around see following.
3). No I do not have a nested edit within a nested edit.
I did a lot of research on the net on this issue as it happened to a colleague of mine on his machine about two weeks ago. It took me six hours to get a fix and in his case there were six video clip that had read errors. When I overwrote those clips from the original backup master it fixed the problem. However I was never able to use Media Encoder again to export his project without it failing. I could only use the Export feature. Again he had used a nested edit in his project.
I my case I do not have any nested edits within a nested edit. All I did was drag my main edit onto the New Sequence icon at the bottom of the Project Bin. This of course created a nested edit in a new Timeline Panel which is what I wanted. I then slid the entire nested edit to the right in the timeline by two seconds as all a wanted to do was add two seconds of black at the head of the edit. That was it. From that point of creating the nested edit Media Encoder and the Export option failed every time with the fore mentioned error.
The final work around was one of those I found previous mention of during my research. I created a new clean Premiere Pro CC 2014 project, I then used the import option under the file menu. I imported only the original main edit which brought in that edit along with all the required footage. This would then export to disk using the Export feature. However, Media Encoder will still not encode this new edit, it fails the same way every time, 'Unknown Error Compiling Movie'.
As a test I loaded the old corrupt edit project back up and deleted the nested edit sequence completely and re-saved it. This had no effect and did not fix the problem. This particular project file will no longer export directly or via media encoder at all no matter what I do.
This seems pretty serious to me. I worked on this edit for a whole month without issue, encoding out roughs as a went without any issue, it was only yesterday after I made the nested edit that the project file is now useless as it will not encode out at all. Yes I have a work around and was able to salvage my project and get it rendered in time for my deadline but the fact I have a partially working Project that Media Encoder will not touch does not instill me with confidence for long term use of Premiere Pro if this is going to happen again.
Is there some place I can send this project file to Adobe to see if they can find out what is wrong with it? I am not the only person having this issue I have seen other post going all the way back through CS6 it seems.

CS4 and Matrox MX02 Mini with MAX

CS4 sucks.
Is there some kind of written rule that eac new version has be worse than the previous ?
Why does Adobe keep cutting out the tools and processes we, I, want the most !
Examples;
WHY doe Adobe STILL refuse to put back in stop motion capture ?
Why has Adobe screwed up the whole export thing and made it not only 100 times more complicated, but, also able to do 100 times LESS than it always used to in previous versions ?
BUT, my immediate question is why are my 720x480i exports to MPEG2-DVD m2v repeatedly failing - unknown error ?
- Source File: C:\DOCUME~1\steve\LOCALS~1\Temp\fleming8mmfilms-sd-3_2.prproj
- Output File: C:\Sequence 01.m2v
- Preset Used: Custom
- Video: NTSC, 720x480, 29.97 drop frame [fps], Lower, Quality 5.0
- Audio: No Summary Available
- Bitrate: VBR, 1 Pass, Min 2.01, Target 4.13, Max 7.00 [Mbps]
- Encoding Time: 00:00:08
18/09/2009 9:35:55 PM : Encoding Failed
Error compiling movie.
Unknown error.

I didn't sin, but you did by assuming things that are not true.
1/ The project file is on the same drive as the export, BUT, the source files are on a different capture drive than the export to C.
2/ I've been using the Matrox RTX100 with previous versions of Premiere for 7 years, and the two have worked very well together all that time, and still are working very well, and, will continue to I've no doubt. - Just because you couldn't get it to work, does not mean they don't.
3/ The export I refer to did not have any connection to the Matrox box. All Premiere and Encore.
4/ I didn't mention that I had done a lot of successful export tests of various definition formats, to other formats, and including a 1 hour Full HD export, no problems.
So, - there - nyah !

ProRes 422 file "corrupt" in Premiere (and Quicktime & VLC) but not in After Effects

We recorded a lengthy (c.90minute) seminar on an EX3 and an Atomos Samurai, to ProRes 422. We've noticed that the file glitches when it's played back in anything real-time, such as Premiere, VLC or Quicktime (we don't have a copy of FCP to test it on). What happens is that less than a second of picture will loop and stutter continuously for, say, 30 seconds, while the audio is just white noise. This happens seemingly at random (although at the same place in whichever software we're playing it back on), and infrequently: so far, in 90 minutes of footage we've found one 30" section which does this, and a few examples of it happening for a second or two.
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Obviously, it's not a workable solution to have to keep running footage through AE. Is this a bug, or just one of those things?
Cheers
Nick

I had assumed that Premiere and AE would share the same low-level code used for playing back video, or is this not the case?
It is not the case.
Is it something to do with the fact that Premiere's trying to play it back in real-time while AE isn't?
That was my thought, too, given that even VLC stumbles on the clip. AE basically 'renders' everything for playback.

Can I create a custom location for Premiere and AME presets?

Our institution has volatile user accounts meaning that all user specific preferences, presets and files are deleted on log off.
However I would like to make some custom Premiere sequence presets and AME export presets available to all users by default.
Can anyone suggest a way to store these presets in a non-user specific location and still have Premiere and AME locate them?
Alternatively if anyone can suggest a way of packaging up these presets and copying them into the appropriate user locations on logon that would also be of interest!?
Any suggestions appreciated (some further details and system spec below)...
thanks,
Darryl
Typical location of presets as far as Im aware:
Users/[USER]/Documents/Adobe/Premiere Pro/6.0/Settings/Custom/
Users/[USER]/Library/Preferences/Adobe/Common/AME/6.0/Presets
Premiere Pro CS6
AME CS6
iMacs with 10.8.4 (2.7 Core i5 8GB)
(Also looking for Windows 7 solution for same issue)

Our institution has volatile user accounts meaning that all user specific preferences, presets and files are deleted on log off.
However I would like to make some custom Premiere sequence presets and AME export presets available to all users by default.
Can anyone suggest a way to store these presets in a non-user specific location and still have Premiere and AME locate them?
Alternatively if anyone can suggest a way of packaging up these presets and copying them into the appropriate user locations on logon that would also be of interest!?
Any suggestions appreciated (some further details and system spec below)...
thanks,
Darryl
Typical location of presets as far as Im aware:
Users/[USER]/Documents/Adobe/Premiere Pro/6.0/Settings/Custom/
Users/[USER]/Library/Preferences/Adobe/Common/AME/6.0/Presets
Premiere Pro CS6
AME CS6
iMacs with 10.8.4 (2.7 Core i5 8GB)
(Also looking for Windows 7 solution for same issue)

I HAVE ADOBE PREMIERE ELEMENTS 10. I used to have many options on the "Disc Menu" to set up my DVD.. and now it is very limited..almost no templates. I try to sign in to my account through Premiere and it will never sign on. Anyone have any thoughts??

I HAVE ADOBE PREMIERE ELEMENTS 10.
Problem #1 I used to have many options on the "Disc Menu" to set up my DVD.. and now it is very limited..almost no templates.
Problem #2 I try to sign in to my account through Premiere and it will never sign on...just keeps acting like its trying to but never connects. Anyone have any thoughts??

JEN-E-FER-FER
With versions earlier than 11, there is no more Sign In. If you get any message to that effect, ignore and cancel out of them. You should be able to move forward to your import, editing, and exports using the program nonetheless.
As for the disc menus, those marked photoshop.com plus members only are no longer available to you in versions of Premiere Elements earlier than 11. You may see the thumbnails for those members only items, but they are no longer available to you in Premiere Elements earlier than 10.
Interestingly, many of them are found in Premiere Elements 11, 12, and 13 as part of the program with no need to purchase them or have any special membership in anything. Adobe has promoted Adobe Revel as a replacement for photoshop.com, but that has no impact on this disc menus issue.
This all has to do with Adobe discontinuing photoshop.com and photoshop.com plus et al.
If you need to download regular disc menus for Premiere Elements 10, please review the following
ATR Premiere Elements Troubleshooting: PE 7, 8, 9,10: Content Download
Bottom lines:
1. No more Sign In for Premiere Elements 10
2. No access to photoshop.com plus (members only) disc menus
Any questions or need clarification on anything written, please do not hesitate to ask.
Thank you.
ATR

I upgraded to Premiere and Photoshop Elements 12 on 23rd September

I upgraded to Premiere and Photoshop Elements 12 on 23rd September from Premiere elements 4.
Issue 1
Two days later Elements 13 comes out so I am immediately out of date and would need to pay the same amount again if I want to upgrade to 13. That's a bit unkind isn't it?
A warning to wait a couple of days to upgrade would have been a bit nicer customer care. No?
Issue 2
A further problem that's blocking me though - I upgraded by download and now can't install it to my home computer because all the links are to download 13 - where can I get a download of 12 now??
Andrew in the UK.

Hi Barbara,
Thanks very much for that link I will use it. An upgrade would be very welcome and would cheer me up a lot.
Meanwhile, here is someone in the same position who seems to think there's a 30 free upgrade window. I will check that out.
https://forums.adobe.com/thread/1586751
Best regards,
Andrew
Andrew Corbett
Director
PerfectArc Web and Apps
www.PerfectArc.com
@PerfectArc
14/15 Burway Trading Estate, Ludlow SY8 1EN
01584 876 222

Premiere and matrox issues

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