Premiere CC 2014.1 Crash

I keep on getting this error; I reinstalled Premiere and this keeps happening.
I checked all graphic card drivers, and they're all updated.
I am using Lenovo T540p with the following specs:
Intel Core i7-4800MQ CPU @ 2.70 GHz
16.0 GB RAM
64-bit
NVIDIA GeForce GT 730M
Can someone please help?

Thanks so much! Option 1 worked!
For the others, here's the solution mentioned in that post:
1. Launch Premiere Pro and create a Project, go to File menu>Project Settings>Renderer and change the Renderer to Software only mode, delete previews if you get a prompt and then try to import the clip.
2. If step 1 fails, go to Start Menu and search for Device Manager, go into Display Adapters and Right click on the Graphics card to select Update driver software option, on the next screen choose "Browse my computer for driver software", then choose "Let me Pick from a list..." option and from the list select "Standard VGA Graphics adapters. You might need to change the screen resolution of your screen and once done restart the machine again.
Launch Premiere Pro and import the clip to check.
Vinay,
Is there anything else that needs to be done to prevent this from happening again? Or would this be enough? What caused this error in the first place?

Similar Messages

Premiere CC 2014 crashing apparently with no reason

Hi again,
I had many issues in the past with PP crashes but this time i really can't imagine why this is going on..anyway...
I am working with full hd footage from my Fuji X-Pro1, the timeline is about 1 minute long.. short trailer but big problems: crashes are recurring (about 15 just today) that is annoying.
I have already searched for similar questions and I have just tried to change the render mode to Mercury Playback, deleted cache and previews, restart the os, update PP.....anything with NO visible result: now I can't even work more than five minutes that PP does crash.
Here is my setup and the last report from console.
MacBook Pro2012
OSX 10.8.5
2.7 GHz Intel Core i7
16 GB 1600 MHz DDR3
Any idea on what's going on? I just need to work and finish this blessed trailer.
Thank you!
M.
------- Crash Report -------
Process:
Adobe Premiere Pro CC 2014 [321]
Path:
/Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier:
com.adobe.AdobePremierePro
Version:
8.2.0 (8.2.0)
Code Type:
X86-64 (Native)
Parent Process: launchd [161]
User ID:
501
Date/Time:
2015-03-16 22:44:52.839 +0100
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib
0x00007fff991c8750 objc_msgSend_vtable14 + 16
1   com.apple.CoreFoundation
0x00007fff95ab828a CFRelease + 170
2   com.mainconcept.mc.mfimport
0x00000001299be40b mfimportStreamGetNext + 306523
3   com.mainconcept.mc.mfimport
0x0000000129915b8f mpegInAVCSROpenDecoded + 12127
4   com.mainconcept.mc.mfimport
0x000000012996302d mpegInSleepFiles + 141
5   com.adobe.ImporterMPEG.framework    0x00000001336c59b8 ImporterMPEG::ImporterMPEG::OnQuietFile(void**) + 248
6   com.adobe.ImporterMPEG.framework    0x00000001336c5b12 ImporterMPEG::ImporterMPEG::OnCloseFile(void**) + 18
7   com.adobe.ImporterMPEG.framework    0x00000001336d5efb PrImportModule<ImporterMPEG::ImporterMPEG>::ImportEntry(ASL::ResourceCollection const&, int, imStdParms*, void*, void*) + 251
8   com.adobe.ImporterMPEG.framework    0x00000001336d5d6c xImportEntry + 92
9   com.adobe.ImporterHost.framework    0x0000000105699fc1 ML::ImporterModule::CallImportModuleGuarded(int, void*, void*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 273
10 com.adobe.ImporterHost.framework    0x0000000105694645 ML::ImporterModule::CallImportModule(int, void*, void*) + 853
11 com.adobe.ImporterHost.framework    0x0000000105699cac ML::ImporterModule::CallImportModuleInstance(int, void*, void*) + 396
12 com.adobe.ImporterHost.framework    0x000000010568da8c ML::ImporterInstance::~ImporterInstance() + 108
13 com.adobe.ImporterHost.framework    0x000000010568d96f ML::ImporterInstance::~ImporterInstance() + 15
14 com.adobe.ImporterHost.framework    0x000000010569245b ML::ImporterInstance::Release() + 75
15 com.adobe.ImporterHost.framework    0x000000010566a25e ML::Importer::~Importer() + 366
16 com.adobe.ImporterHost.framework    0x000000010561ff16 ML::FileImporter::~FileImporter() + 678
17 com.adobe.ImporterHost.framework    0x000000010561fc09 non-virtual thunk to ML::FileImporter::~FileImporter() + 25
18 com.adobe.ImporterHost.framework    0x000000010563217e ML::FileImporter::Release() + 78
19 com.adobe.Backend.framework
0x0000000101ff0c53 BE::Media::~Media() + 2307
20 com.adobe.Backend.framework
0x0000000101fefedf BE::Media::~Media() + 15
21 com.adobe.Backend.framework
0x000000010200a25e BE::Media::Release() + 78
22 com.adobe.Backend.framework
0x000000010248b2a5 BE::VideoPreviewCache::RemovePreviewFilesByProject(ASL::ConstString const&) + 437
23 com.adobe.Backend.framework
0x0000000102067aa9 BE::Project::Save(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, ASL::InterfaceRef<BE::IProgress, BE::IProgress> const&, bool, boost::function<void (unsigned char const*, unsigned long, std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> >&)> const&) + 2793
24 com.adobe.Backend.framework
0x00000001020a91e6 BE::ProjectProxy::Save(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, ASL::InterfaceRef<BE::IProgress, BE::IProgress> const&, bool, boost::function<void (unsigned char const*, unsigned long, std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> >&)> const&) + 38
25 com.adobe.Frontend.framework
0x000000010008bf53 FE::DocumentManager::AttemptPanicProjectSave() + 563
26 com.adobe.Frontend.framework
0x000000010004f448 FE::Application::AttemptPanicProjectSave() + 24
27 com.adobe.dvacore.framework
0x00000001004eb051 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 417
28 libsystem_c.dylib
0x00007fff9517790a _sigtramp + 26
29 libobjc.A.dylib
0x00007fff991cbf5e objc_release + 14
30 com.apple.CoreFoundation
0x00007fff95adfd72 _CFAutoreleasePoolPop + 34
31 com.apple.Foundation
0x00007fff969af45a -[NSAutoreleasePool drain] + 154
32 com.apple.AppKit
0x00007fff9079227e -[NSApplication run] + 736
33 com.adobe.Frontend.framework
0x00000001000d302d FE::MacApplication::RunSelf() + 45
34 com.adobe.Frontend.framework
0x0000000100047e98 FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4328
35 com.adobe.Frontend.framework
0x00000001000d4944 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
36 com.adobe.Frontend.framework
0x00000001000dbbe5 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
37 com.adobe.AdobePremierePro
0x00000001000018ac main + 508
38 com.adobe.AdobePremierePro
0x00000001000016a4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff92390d16 kevent + 10
1   libdispatch.dylib
0x00007fff8fbd7dea _dispatch_mgr_invoke + 883
2   libdispatch.dylib
0x00007fff8fbd79ee _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff92390d16 kevent + 10
1   com.adobe.dvatransport.framework    0x0000000100ea04fc boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2   com.adobe.dvatransport.framework    0x0000000100ea01a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3   com.adobe.dvatransport.framework    0x0000000100e9fd18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4   com.adobe.dvatransport.framework    0x0000000100e8f157 SkyConnectionEnv::MainLoop() + 167
5   com.adobe.dvatransport.framework    0x0000000100e8ec09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
7   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.adobe.dvacore.framework
0x00000001003a106b boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3   com.adobe.dvacore.framework
0x00000001003a0dd8 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4   com.adobe.dvacore.framework
0x00000001003a0b9a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5   com.adobe.dvatransport.framework    0x0000000100ea0bb3 boost_asio_detail_posix_thread_function + 19
6   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
8   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
10 libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
11 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dff3 _pthread_cond_wait + 927
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa406 TSWaitOnConditionTimedRelative + 163
3   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
4   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
7   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
9   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 6:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
8   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
10 libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
11 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   libcuda_310.40.00.20.dylib
0x000000011f9c6286 0x11f800000 + 1860230
3   libcuda_310.40.00.20.dylib
0x000000011f92ad14 0x11f800000 + 1223956
4   libcuda_310.40.00.20.dylib
0x000000011f9c7de9 0x11f800000 + 1867241
5   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 8:
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   libclh.dylib
0x00007fff929ae8c7 0x7fff9239a000 + 6375623
3   libclh.dylib
0x00007fff924651d4 0x7fff9239a000 + 831956
4   libclh.dylib
0x00007fff929af719 0x7fff9239a000 + 6379289
5   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 9:
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   libclh.dylib
0x00007fff929ae8c7 0x7fff9239a000 + 6375623
3   libclh.dylib
0x00007fff924651d4 0x7fff9239a000 + 831956
4   libclh.dylib
0x00007fff929af719 0x7fff9239a000 + 6379289
5   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 10:
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   libclh.dylib
0x00007fff929ae8c7 0x7fff9239a000 + 6375623
3   libclh.dylib
0x00007fff924651d4 0x7fff9239a000 + 831956
4   libclh.dylib
0x00007fff929af719 0x7fff9239a000 + 6379289
5   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 11:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
8   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
10 libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
11 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 12:
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   com.apple.CoreFoundation
0x00007fff95adf233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation
0x00007fff95ae4916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation
0x00007fff95ae40e2 CFRunLoopRunSpecific + 290
5   com.apple.AVCVideoServices
0x00000001252c1c32 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 13:
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   com.apple.CoreFoundation
0x00007fff95adf233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation
0x00007fff95ae4916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation
0x00007fff95ae40e2 CFRunLoopRunSpecific + 290
5   com.apple.AVCVideoServices
0x00000001252c1c32 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 194
6   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 14:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
8   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
10 libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
11 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 15:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dff3 _pthread_cond_wait + 927
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa406 TSWaitOnConditionTimedRelative + 163
3   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
4   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
7   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
9   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 16:
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8a73dd TS_exception_listener_thread + 67
3   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
4   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 17:
0   libsystem_kernel.dylib
0x00007fff92390386 __semwait_signal + 10
1   libsystem_c.dylib
0x00007fff952137c8 nanosleep + 163
2   com.adobe.ScriptLayerPPro.framework    0x0000000107229868 ScObjects::Thread::wait(unsigned int) + 56
3   com.adobe.ScriptLayerPPro.framework    0x000000010720fdee ScObjects::BridgeTalkThread::run() + 174
4   com.adobe.ScriptLayerPPro.framework    0x0000000107229405 ScObjects::Thread::go(void*) + 165
5   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 18:: com.apple.audio.IOThread.client
0   libsystem_kernel.dylib
0x00007fff9238e686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff9238dc42 mach_msg + 70
2   com.apple.audio.CoreAudio
0x00007fff9981870c HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 98
3   com.apple.audio.CoreAudio
0x00007fff9981869a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 42
4   com.apple.audio.CoreAudio
0x00007fff99816ad9 HALC_ProxyIOContext::IOWorkLoop() + 1161
5   com.apple.audio.CoreAudio
0x00007fff998165bf HALC_ProxyIOContext::IOThreadEntry(void*) + 83
6   com.apple.audio.CoreAudio
0x00007fff99816497 HALB_IOThread::Entry(void*) + 75
7   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 19:
0   libsystem_kernel.dylib
0x00007fff923902aa __recvfrom + 10
1   VulcanMessage5.dylib
0x0000000112785b95 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 15
2   VulcanMessage5.dylib
0x0000000112783b32 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24
3   VulcanMessage5.dylib
0x0000000112781c40 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112
4   VulcanMessage5.dylib
0x0000000112781cae vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60
5   VulcanMessage5.dylib
0x000000011277a7d0 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70
6   VulcanMessage5.dylib
0x000000011277b262 vcfoundation::io::Serializer::InternalDeserialize() + 30
7   VulcanMessage5.dylib
0x000000011277b16f vcfoundation::io::Serializer::Deserialize() + 9
8   VulcanMessage5.dylib
0x0000000112780782 vcfoundation::ncomm::Connection::ReadIn() + 28
9   VulcanMessage5.dylib
0x00000001127808c6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40
10 VulcanMessage5.dylib
0x0000000112780681 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109
11 VulcanMessage5.dylib
0x00000001127805fa vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32
12 VulcanMessage5.dylib
0x000000011277132b adobe::vulcan::servicemgr::CSIRequest::Execute() + 53
13 VulcanMessage5.dylib
0x0000000112772507 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353
14 VulcanMessage5.dylib
0x00000001127812d0 vcfoundation::thread::AbstractThread::Run() + 50
15 VulcanMessage5.dylib
0x0000000112785523 vcfoundation::thread::Thread::ThreadProc(void*) + 9
16 libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
17 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 20:
0   libsystem_kernel.dylib
0x00007fff92390d16 kevent + 10
1   com.adobe.MediaFoundation.framework    0x00000001014d45c0 MF::DirectoryChangeMonitor::(anonymous namespace)::EventQueueThreadProc(void*) + 736
2   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
3   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 21:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
8   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
10 libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
11 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 22:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 23:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 24:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 25:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 26:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 27:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 28:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 29:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 30:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 31:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 32:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 33:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 34:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 35:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 36:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 37:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 38:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 39:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.mainconcept.mc.dec.mp2v
0x0000000126aa8f1d MPEGin_Video_GetAPIExt + 17517
3   com.mainconcept.mc.dec.mp2v
0x0000000126ac0072 MPEGin_Video_GetAPIExt + 112066
4   libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 40:
0   libsystem_kernel.dylib
0x00007fff923906d6 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff9518bf1c _pthread_workq_return + 25
2   libsystem_c.dylib
0x00007fff9518bce3 _pthread_wqthread + 412
3   libsystem_c.dylib
0x00007fff95176191 start_wqthread + 13
Thread 41:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9518dfb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore    0x00007fff9a8aa3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore    0x00007fff9a80ca98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001003d923d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6   com.adobe.dvacore.framework
0x00000001003d71a0 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7   com.adobe.dvacore.framework
0x00000001003c763c boost::function0<void>::operator()() const + 28
8   com.adobe.dvacore.framework
0x00000001003d4113 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9   com.adobe.boost_threads.framework    0x00000001002c9dba thread_proxy + 186
10 libsystem_c.dylib
0x00007fff95189772 _pthread_start + 327
11 libsystem_c.dylib
0x00007fff951761a1 thread_start + 13
Thread 42:
0   libsystem_kernel.dylib
0x00007fff923906d6 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff9518bf1c _pthread_workq_return + 25
2   libsystem_c.dylib
0x00007fff9518bce3 _pthread_wqthread + 412
3   libsystem_c.dylib
0x00007fff95176191 start_wqthread + 13
Thread 43:
0   libsystem_kernel.dylib
0x00007fff923900fa __psynch_cvwait + 10
1   libsystem_c.dylib

Hi, Arjun,
My OSX version is 10.9.2 and I'm using only a Red Giant plug in in two short clips, and a RED Giant transition. I have the newest Red Giant Plug in Versions (for the Premiere Pro 2014 update), they worked fine in Premiere pro CC.
Is there a way to take the Premiere Pro CC 2014 project to Premiere Pro CC?
Many thanks.

Premiere CC 2014 Crashes on Splash Screen

Hi there,
Running Premiere CC 2014 on Win7x64. A few days ago it began crashing on the startup screen right after attempting to launch the program. I have updated/rolled/back/changed my nvidia drivers (geforce 770) so many times at this point I cannot count...have removed ALL adobe programs and reinstalled, cleared cache, cleared prefs, emptied media cache....feels like I've tried everything.
Have been on the phone with both nvidia AND adobe, who have sent me back and forth a few times. I think it's a Premiere issue because the other cuda accelerated programs I try run just fine.
Help!

Thanks for the response, Mark. One of the crazier things about this is that windows update is also malfunctioning and its service will not initiate when told to do so...it's even set to Auttomatic Delayed start. So this leads me to believe that windows had a failed software update, and Premiere is feeling the effects of that. The only other thing on your list I could that seem logical would be a corrupt user pref setting (#1), however I deleted all prefs when uninstalling all the adobe programs before reinstalling. After 2 hours on the phone with Nvidia I have determined the graphics card is not the issue.
Here's the windows event log:
====================================
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f
Faulting module name: dvaui.dll, version: 8.0.1.21, time stamp: 0x53c76970
Exception code: 0xc0000005
Fault offset: 0x00000000002f4e39
Faulting process id: 0x1aa4
Faulting application start time: 0x01cfddacf2c64f1b
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\dvaui.dll
Report Id: 32b540fc-49a0-11e4-9537-74d02b2a846b
=====================================
Every single time it crashes, dvaui.dll is the file being referenced. What is that DLL responsible for? Thanks for helping me resolve this.

Why does my Premiere CC 2014 crash every time I use "Adobe Dynamic Link" and have After Effects CC 2014 open in the background?

Here are my MacBook Specs:
MacBook Pro (15-inch, Mid 2012)
2.6 GHz Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 1024 MB
480 GB Solid State SATA Drive
750 GB SATA Disk
I use "Adobe Dynamic Link" mainly for typography and some animation, but not to the point where it would stress out Premiere CC 2014.

Chris,
It doesn't crash for everyone. A person could be forgiven for saying, in return, "Please sort out your **** system problems".
Trust me when I say many, many problems are caused by the computer system setup not being up to the needs of this cutting-edge graphics software. Photoshop is heavily dependent on the GPU, and GPU drivers are notorious for having bugs (they're primarily written to run games).
However, that being said, recent driver releases from both ATI and nVidia do actually work pretty well with Photoshop CC 2014.
What video card do you have?
What display driver version are you running?
If you're unsure how to tell these things, go into Photoshop, choose Help - System Info, copy the data, and post it here.
-Noel

[FUBARed] Adobe Premiere CC (2014) Crashing

Keeps crashing...wtf.
...knew I shouldn't have uninstalled the tried and tested "2013" version.
EDIT: How do I download the old Adobe Premiere CC (not the one with "2014"). I need a stable version and I can't download the older version from Adobe like I could before.
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.0.169, time stamp: 0x536f4f89
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000002a6518
Faulting process id: 0x2bc4
Faulting application start time: 0x01cf8f082457e401
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: 66c0f80d-fb12-11e3-816c-001fbc0192ef
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.0.169, time stamp: 0x536f4f89
Faulting module name: ntdll.dll, version: 6.3.9600.17114, time stamp: 0x53649e73
Exception code: 0xc0000374
Fault offset: 0x00000000000f87a8
Faulting process id: 0x14d8
Faulting application start time: 0x01cf8f1f2f121d33
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 39a902f0-fb13-11e3-816c-001fbc0192ef
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.0.169, time stamp: 0x536f4f89
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x000000000000f5dd
Faulting process id: 0x464
Faulting application start time: 0x01cf8f2006352294
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\WINDOWS\system32\combase.dll
Report Id: 82345384-fb13-11e3-816c-001fbc0192ef
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.0.169, time stamp: 0x536f4f89
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000409
Fault offset: 0x00000000000740c4
Faulting process id: 0x464
Faulting application start time: 0x01cf8f2006352294
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR110.dll
Report Id: a41108e3-fb13-11e3-816c-001fbc0192ef
Faulting package full name:
Faulting package-relative application ID:

It's not the 'Not Responding; but eventually responds'. It's straight up, you're just sitting there idle and suddenly Premiere decides to crash (immediate "Stopped Responded; preparing crash report"). Or you get the C++ error caused by this: MSVCR110.dll
Even uninstalling the C++ 2012 Redistributable does not remove the MSVCR110.dll in the \Windows\System32. So installing the C++ 2012 from Microsoft doesn't actually update the MSVCR110.dll
--This is from the forum topic: Photoshop CC (2014) fails to start (0xc000007b)
Which has the same crash issue, but with Photoshop (C++ crash from the MSVCR110.dll).
Says to delete MSVCR110.dll if it's still there after running the uninstall, which you can't do because 'Windows Explorer' is using it.
I'll see if uninstalling Premiere CC (2014), rebooting, installing the C++ 2012 from MS's site, rebooting, reinstalling Premiere, rebooting, works.
...If not, I'll just reinstall the older version of Premiere CC.

Adobe Premiere CC 2014 crashing and can't open project in Premiere CC

Hi,
Till now I had been working with Premiere CC with no problems. I decided to try out Premiere CC 2014 with a new project, and I regret I did.
I start working ok, but after about an hour of editing, it freezes on playback. And its a much smaller project then the ones I've worked on CC. No color correction and very few effects yet. Its frustrating. I have to force quit premiere and start over again, for a little more time before it freezes again.
I tried to open the project in premiere CC and was surprised that I can't. I can't even save the project it appears from Premiere Pro CC 2014 to Premiere CC, just one version down??
If anyone know a way to do this please let me know. Premiere Pro CC 2014 is not ready yet.
I have a MacPro 5,1 running on 32 GB RAM, with an USB 3 raid drive. It worked seemlessly and pretty fast with Premiere Pro CC, while Premiere Pro CC 2014 gets clogged.
Many thanks

Hi, Arjun,
My OSX version is 10.9.2 and I'm using only a Red Giant plug in in two short clips, and a RED Giant transition. I have the newest Red Giant Plug in Versions (for the Premiere Pro 2014 update), they worked fine in Premiere pro CC.
Is there a way to take the Premiere Pro CC 2014 project to Premiere Pro CC?
Many thanks.

Premiere CC 2014 crashes when exporting via the Queue

Having issues exporting from Premiere CC 2014 via the "Queue".
My system:
Dell Precision T5600 Workstation
Windows 7 Pro 64 bit
Xeon E5-2680 @ 2.7 GHz processor
Nvidia Quadro 4000 graphics card, driver ver 347.25
32 GB RAM
Creative Cloud 2014
Premiere Pro CC (2014) Up to date
Media Encoder CC (2014) Up to date
Exporting via the Queue has work just fine in the past. Had this issue awhile back and cleared some cashed files which fixed the problem but don't remember what I did. I have uninstalled and re-installed Premiere. This took care of the problem for awhile, but now the same issue has cropped up again.
Symptoms: When exporting a sequence from Premiere, clicking "Queue" launches Media Encoder but it doesn't completely hand off the sequence to Media Encoder. Premiere locks up, leaving a small blank window open named "Export Media (Not Responding)". It never completes the hand over to the Media Encoder queue. If I reverse the process by launching Media Encoder and import the same Premiere timeline directly into the Media Encoder queue, it loads and renders just fine. If I do an "Export" from Premiere, it works just fine. This seems to indicate something is going on with the exchange between Premiere and Media Encoder. I have this issues on multiple projects.
Any help would be greatly appreciated.
Thanks, Dave

I'm not clear why you couldn't run it in Administrator mode ... right-click the program icon, Properties -> Compatibility, near the bottom, run in administrator mode ...
Neil

Premiere cc 2014 crash with message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."

I updated to Premiere Pro CC 2014, all the other Adobe CC 2014 software works great, but Premiere doesnt even load. The starting page (frame) comes up - my whole computer slows down and after a minute or two it crashes completely and comes up with the message : "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again."
I'm running a macbook Pro 15" (2014) with 16GB RAM and 760GB SSD.
PLEASE HELP!

Hi Delarey,
Please go to the following location and rename the folder to old_folder name
User/user library/Application Support and rename Adobe folder
User/user library/Preferences and rename the Adobe folder
Then go to Documents folder and Go to Adobe/Premiere pro/8.0 and rename 8.0 folder
Make sure that you are in user library if you are not sure check the link below.
Access hidden user library files | Mac OS 10.7 and later
Regards,
Vinay

Premiere CC 2014 Crashes

I updated Premiere Pro to CC 2014 - On Mac OS X 10.8.5 - I load media into timeline start to scrub and get the following prompt - "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project." I have check my system requirements and CPU requirements and everything is compatible. Any ideas?

I am on my 12th version of a project. I have tried turning off GPU acceleration (that worked for encoder crashes) but had a crash shortly after turning it off.
Most bothering is that the crashes will occur without any typical action, it will happen while rendering, while moving a clip in the timeline, importing footage, viewing footage in the source window, pouring myself a cup of coffee while not even touching the computer... it is mind boggling. I have also had crashes in After Effects and Speed Grade. I have worked with footage on a G-Raid connected by Thunderbolt with running the project file on the same drive, different drive and locally. I am sticking with running it locally (with all associated files on the external) for now as I continue to troubleshoot.
My system specs:
Example error report from Premiere:
20140206-Premiere_Error - Google Docs
Example error report from Encoder (pre-acceleration shut off):
20150205-EncoderError - Google Docs

Adobe Premiere CC 2014 crashing and very unstable.

"Encountered serious error" message. Premiere CC did not have problem. I'm on a 12-core, 32GB, 2014 MacPro.

Which Mac os? 10.9.3 or 10.9.4 or ???
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936

Adobe Premiere CC 2014 CRASHES WHEN RUN AS A REGULAR DOMAIN USER

When I run the software as domain admin or local admin or any other user that has administrator priviledges on the domain the software starts just fine.
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: dvaui.dll, version: 8.2.0.65, time stamp: 0x5486b61b
Exception code: 0xc0000005
Fault offset: 0x00000000001871a8
Faulting process id: 0x1d2c
Faulting application start time: 0x01d04aecacb7353d
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\dvaui.dll
Report Id: f1f36e19-b6df-11e4-a820-005056c00008
when i run as a regular domain user this is what happens.

I'm not clear why you couldn't run it in Administrator mode ... right-click the program icon, Properties -> Compatibility, near the bottom, run in administrator mode ...
Neil

Premiere cc 2014 crash after i import any video file...

When i import a video, and then try to move it to the work area- premiere crash immediatey.
Please help

Hi,
I would suggest using Premiere with the Quadro card. You can make that change under Program Files > Adobe > Premiere Pro > Right click on the exe and select Run with Graphics processor > High performance NVIDIA processor.
You can permanently change it in the NVIDIA Control Panel. Add Premiere and GPUSniffer in the list and choose High Performance NVIDIA Processor. Report back if it helps you.
Note: Don't forget to add GPUSniffer.exe
Thanks,
Rameez

Premiere cc 2014 crashed; error 600

Please help

Hi C Rad,
Can you please add more details to your post. You can use this link for reference.
FAQ: What information should I provide when asking a question on this forum?
Thanks,
Peter Garaway
Adobe
Premiere Pro

Premiere CC 2014 freezes while editing

I'm not sure how common this is, but I know others have complained about Premiere CC 2014 crashing their systems. For me, it freezes after editing for a while. During playback the video will freeze while the audio continues. Eventually the entire program will crash.
Its a shame because there is no way to export this project to Premiere CC, but I can't work this way. Does anyone know a fix for this?
2.8 GHz Intel Core i7
16GB DDR3
Never had any trouble running any other application on my system. My coworkers have the same issue.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Premiere Pro CC 2014 Crashing very often! Please Help!

Hello,
I am currently editing my first feature on Adobe Premiere Pro CC 2014 and it is currently up to date.
I am editing on a iMac 27in, late 2013 brand new computer.
Processor: 3.5 GHz Intel Core i7
Memory 32GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096MB
System: OSX Yosemite V 10.10.1
The project is located on a 8TB G Drive
7200 RPM
High Performance ThunderBolt drive.
Details of the project:
I am currently working on a fine cut of 5K Red Footage that is being cut in the RAW.
I work at 1/2 quality settings and have no lag.
The timeline includes limited stacked video files and various mp3 audio files.
The Problem:
Lately, the program will randomly quit or freeze up 4-5 times during an 5-6 hour edit session.
Many times it is random, however, it seems to happen often if I accidentally click on the end of a clip on the timeline and it goes to switch into trimming mode.
Also, it will randomly go into the "pinwheel of death" out of nowhere followed by "Adobe CC is not responding."
My project file is just about 15MB now.
What is causing this reoccurring problem?
How can I make it happen less? I have scoured the forums and found similar articles but no helpful solutions.
I have recently turned auto save on to save every 2 minutes because there have been more than one occasion where I lost A LOT of work because of this issue.
I am about two weeks out from picture lock delivery and this issue is driving me crazy and loosing me a ton of time.
Please help or let me know if any more additional information can help solve the issue.
I have sent in well over 25 error reports already.
Thanks,
Thomas.

I think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran

Updated to Premiere CC 2014 and AE CC 2014 and now have blue lines/blue imprints of windows and crashes after 5 minutes of use or on start up

iMac - 27 ", late 2012
Processor 3.4 GHz Intel Core i7
Memory 32 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 680MX 2048 MB
Software OS X 10.9.4 (13E28)
After I updated from CS6 to CC 2014, my screen started to display blue lines and/or a blue imprint of a previously closed window, and Premiere CC 2014 and AE CC 2014 began crashing after about five minutes of use. Also, an error message popped up telling me to update my CUDA driver. I took the iMac into Apple and after updating the CUDA driver in store with an Apple associate, the error message went away. They were concerned about the blue lines, and after 3 days of hardware testing, they determined that the screen was not failing, the hardware was in great shape and the lines and crashing must be a software related issue. I took the computer home, uninstalled and reinstalled AE using the appropriate installer, and rebooted. Then I uninstalled and reinstalled Premiere using the Premiere installer and rebooted again. During the second restart a blue imprint of the Google Chrome window I had had open before the reboot was imprinted over the welcome/password screen. I typed in my password, opened up the Premiere project I'd been working on and immediately, the always dramatic message "A serious issue as occurred..." popped up. I tried opening it again, saved a new recovery copy and started to work on the project. Five minute later it froze up and I had to force quit. This happened two more times, both roughly after five minutes of use....back to square one.
Obviously, this is seriously hurting my workflow. Any advice you could give would be greatly appreciated!

... a blue imprint of the Google Chrome window I had had open before the reboot was imprinted over the welcome/password screen.
The apple guys said this wasn't a hardware error? I don't know software errors to save imprints throughout a restart. If I were to live dangerously and assume anything it would be that you got a failing graphics processor.
Ever tried cloning your boot drive and then doing a complete wipe and re-install of OS and CC?

Premiere CC 2014.1 Crash

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