Premiere CC 2014 Freezing during Export

Hey everyone, I tried to look for a post of this issue, but none seem to be quite the same as this. Whenever I go to export my file, my entire system locks up. I've tried leaving it for upwards of 40 minutes and it does not come back. The very few times I have gotten it to export, it goes smoothly, within 5 minutes or so.
I have just last week updated my Premiere CC to the most current update (8.0.0 (169) build).
I am running Windows 7 Professional
the source files are .MOV, but I apologize that's about as much info as I know how to give on that right now.
I am not getting any error message, the system is simply locking up. When I reenter the program after rebooting my system, I do get a failure to launch the program. After that I am able to get back in.
I have tried multiple types of files to export to, and switched up settings as well.
This has worked only twice. 98% failure rate, I'd say at this point.
I have tried while running only Premiere, and I have tried with Chrome open, as well as some other software.
I am using an AMD Radeon R7 200 series graphics card
i have a dedicated 5.9 GB of RAM for Premiere to use
I have an AMD FX-8350 Processor
if anyone can shed some light on this situation it would be fantastic. My free trial is almost up, and if I can't get this to work, I obviously will not be subscribing to the CC services.
Thanks.
and please let me know if there is anymore information I should provide!

Do you have a utility to check your computer temperatures?
You MAY have a hardware problem, since video editing puts a LOT of stress on all components... below is not exactly the same, but worth reading
BSOD shutdowns http://forums.adobe.com/thread/1427408?tstart=0
http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/

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