Premiere CC - cannot enable Mercury Playback Engine, GeForce GTX 470

Yep, I cannot enable it.  The option is greyed out.  The card was fine with CS5, CS5.5, and CS6.  As soon as I upgraded to CC...boom...no Cuda.  Sucks!  Any suggestions?

Okay, I installed the latest Windows approved driver from device mgr and we're back in business.  I was holding onto that driver for as long as I could!  Let's pray this driver is stable and won't cause me grief.

Similar Messages

  • Cannot enable Mercury Playback Engine GPU Acceleration

    Cannot enable Mercury Playback Engine GPU Acceleration. 
    Just bought a Asus GeForce GTX 560 Ti just so that I can use the graphics acceleration on Adobe Premiere Pro CS5. 
    Followed every step in most tutorials such as this great one http://vimeo.com/13440307 and yet the Mercury Playback Engine GPU Acceleration option is still faded out. 
    http://www.urbanistgame.com/wp-content/uploads/2012/06/Cuda-supported.gifAdded the last two lines as wasn't sure if it required "Ti" it only came up as "supported" in the cmd after the "Ti" so I'm guess that's what it required.  
    You can see in bold I've set the Multi-display/mixed-GPU acceleration option to "Compatibility performance mode"
       Splash screen confirms Version as 5.0.3 (update to enable Mercury Playback Engine GPU Acceleration).   
    After all that the "Video Rendering and Playback" option is still faded out. 
    Any ideas? System Information   
    List of installed Nvidia programs
    Hope someone can help.

    PROBLEM SOLVED.
    I reinstalled CS5 on the bookdisk and it worked fine. Spent 9 hours trying everything else its really was the only thing left and the last thing I wanted to do.
    Results:
    Rendering a 32min clip with Gaussian Blur effect
    Before CUDA it took 4 hours and hence my move to purchase a CUDA card.
    After CUDA 23mins! using Encoder
    Question:
    I noticed that the GPU is not stressing that much still. Only running at 30% activity???

  • I cannot enable Mercury Playback Engine GPU.. I have a FirePro W9100..

    As the title states, I cannot seem to enable Mercury Playback Engine GPU..
    I have a FirePro W9100, and the option to shift from software only to GPU is disabled.  Any ideas?
    I purchased the W9100 solely for use with Premiere, and help assist with GreenScreen rendering..
    I have the latest driver pack from AMD, and I'm running Premiere Pro CC 2014 (all updated).
    I'm banging my head against the desk with this one, and any help greatly appreciated!

    PROBLEM SOLVED.
    I reinstalled CS5 on the bookdisk and it worked fine. Spent 9 hours trying everything else its really was the only thing left and the last thing I wanted to do.
    Results:
    Rendering a 32min clip with Gaussian Blur effect
    Before CUDA it took 4 hours and hence my move to purchase a CUDA card.
    After CUDA 23mins! using Encoder
    Question:
    I noticed that the GPU is not stressing that much still. Only running at 30% activity???

  • Premiere Pro CS5.5 mercury playback engine will be supported on GTX 680

    Could someone please confirm if Premiere Pro CS5.5 mercury playback engine will be supported on GTX 680.
    thanks

    Jim,
    Your comment was based upon results from the 560 Ti 448 card and that is € 240 or more. The 680 is € 440. That is 45% difference: € 440 - (0.45x440) = € 440 - € 198 = € 242
    Your comparison is based on a € 200 GTX 560 model, which only achieves a score of around 120 seconds, which is 55% less expensive (€ 440 - (0.55x440) = € 440 - € 242 = € 198) and more than 225% slower (120 / 53 = 2.26)
    So for 55% less expenditure, you lose more than 225% performance. That is very disappointing and would rank in the 'penny-wise-pound-foolish' savings. (But that is how your system can be ranked, at least in the past). There is another major flaw in your reasoning, you are only considering number of CUDA cores, nothing else. You are disregarding all the other aspects of the new architecture and that makes your argument very weak and flawed. You have to consider the number of cores AND the memory bus in combination. Something you obviously overlooked, but although the number of cores tripled in comparison to the 580, the memory bus was reduced to 256 bits width, a 50% reduction. That means that at best the expected performance gain could be 0.5 (memory bus) x 3 (number of cores) = 1.5 and not your 300%.
    To summarize:
    Now if you want to go the other way, with the 680 as the baseline, you'd say that for 60% less money, you still get 80% of the performance.
    For 55% less money, you get 44% of the performance on this test.

  • Enabling Mercury Playback engine for Premiere pro Cs5.5

    Hello,
    I am trying to turn on the mercury playback engine to use my graphic card (Geforce GTX 560Ti + 1gb Ram)
    I have modified that cuda_supported_cards.txt using my graphic card name and when I tried to save it it says access denied
    so I have copied that cuda_supported_cards.txt file to the desktop and modified it and replaced it back in to C:\Program Files\Adobe\Adobe Premiere Pro CS5.5   .
    After all this the mercury engine with cuda is not turning on
    Is it becasue my graphic card will not support to CS5.5?
    Please help me.....
    Thank you...

    Run Notepad as an administrator, make the changes to add your card info, then save.  That should eliminate the access denied error.
    -Jeff

  • Adobe premiere pro CS5.5 Mercury playback engine with CUDA

    Hello,
    I am trying to turn on the mercury playback engine to use my graphic card (Geforce 9800 GT)
    I have modified that cuda_supported_cards.txt using my graphic card name and when I tried to save it it says access denied
    so I have copied that cuda_supported_cards.txt file to the desktop and modified it and replaced it back in to C:\Program Files\Adobe\Adobe Premiere Pro CS5.5   .
    After all this the mercury engine with cuda is not turning on
    Is it becasue my graphic card will not support to CS5.5?
    Please help me.....
    Thank you...

    Does your card have 1Gig of video ram?
    Also, read http://forums.adobe.com/thread/773101

  • Adobe Mercury Playback Engine とグラボーGeForce GTX260 との組み合せ?

    Adobe Mercury Playback Engine とグラボーNVIDIA GeForce GTX285 又はNVIDIA Quadro FX との組み合わせで、HD編集が超「快適」になるとAdobeのFocus ｉｎ blog に書かれています。
    私はCS5の発売を待ちきれなく、年初にNVIDIA GeForce GTX260でPCを用意してしまいました。この組み合わせでは、快適度はどれくらい期待できるでしょうか？　お分かりになる方がいらっしゃいましたら、教えていただければ幸いです。
    　PC他の仕様　　      CPU;Core i7-960、OS;Win7 64bit、Memory;12MB、HDD;2TB SATA 7,200rpm RAID 0
    　ビデオ編集の程度   HD編集（趣味の範疇）、トラックは多くとも3～4本、作品の時間10～15分程度

    http://www.adobe.com/products/premiere/dvhdwrdb.html
    ご存知だと思いますが、上記の URL で、GPU の対応状況がリスト表示されます。
    4月はじめの CS5 の発表後から「Premiere Pro version:」の選択肢に "CS5" と表示されるようになったものの、「Type of hardware:」が何も選べなかったので、実際には何も表示されない状況となっていました。それが5月初旬になって、GPU などの対応状況このリストで CS5 の対応状況を表示してくれるようになり、
    NVIDIA GeForce GTX 285
    NVIDIA Quadro CX
    NVIDIA Quadro FX 3800
    NVIDIA Quadro FX 4800
    NVIDIA Quadro FX 5800
    の 5種類の GPU について、「GPU Acceleration」と表示されていました。
    しかしながら、今日、再度確認してみたところ「NVIDIA GeForce GTX 285」が「GPU Acceleration」と表示されていないどころか、リストにも掲載されていません。上記の URL 以外のページでも、「NVIDIA GeForce GTX 285」という表記は全て削除されてしまっています。
    個人ユーザーが使うことを考えた場合、「Quadro FX」シリーズの「ウルトラハイエンドソリューション」もしくは「ハイエンドソリューション」に分類される GPU はちょっと手が出せないですよね… (-_-;　同じ、「Quadro FX」シリーズでも「エントリー製品」に分類される「NVIDIA Quadro FX 580」「NVIDIA Quadro FX 480」「NVIDIA Quadro FX 380」あたりでいいのなら、個人でも手が出しやすいのですが。
    ぜひ、Adobe には上記 URL のリストの更新・整備をお願いしたいもんです。

  • GTX 570 and Premiere CS 5.5: Mercury Playback Engine doesn't seem to work

    Hi everyone,
    I'm getting choppy playback and a red render bar on Premiere CS5.5 whenever I apply to a clip one of this effects: Any effect on the distort folder, noise alpha or Magic Bullet Looks 2.
    The sequence is an AVCHD 1080/24p Premiere preset and the media files are AVCHD from a GH2 (1080/24p at 24Mbps).
    My system is more or less like this:
    Motherboard: Gigabyte Z68X-UD4-B3
    Processor: Core i7 2600k
    Ram: 16Gb DDR3 1600 Kingston HyperX
    Graphics Card: Gigabyte GTX 570 1280 Mb (it comes factory overclocked)
    (Only one 1920*1080 monitor is attached to the graphics card right now)
    HDDs: 3 Western Digital Caviar Black 1 TB lay out as follows:
            c: OS, Program Files, pagefile
            g: Project and media files
            h: previews
    And now, the symptons: In an AVCHD 1080/24p sequence with 24Mbps AVCHD clips, all in the same video track, whenever I apply an effect from the distort folder, Magic Bullet Looks or noise alpha (and probably any hardware accelerated effect) the render bar turns from yellow to red and I get choppy playback unless I set the playback resolution to 1/2. If I change the Mercury Playback Engine setting from hardware to software nothing changes. So I'm thinking that the GTX 570 is not working with Premiere CS5.5 for some reason. In this thread (http://forums.adobe.com/message/3736541) some people had similar complains. Also rendering feels pretty slow. For example a 30 seconds clip with a Magic Bullet Looks effect applied takes 150 seconds to turn from red to green.
    I've tried completely uninstalling the nvidia drivers and installing the latest ones to no effect. I'm kind of frustrated, I've chosen this system and CS5.5 thinking it was going to be a smooth experience and I'm a bit dissapointed right now. Hopefully there will be a fix for this. Or maybe I'm doing something wrong myself.
    Thanks a lot in advance and sorry to bother you with this.
    Cheers.
    Diego

    Thanks a lot Harm and Jim,
    I continue to be amazed by the willingness of people around the web to help each other. Maybe there's still some hope for the human race after all.
    Regarding my MPE expectations I suppose that it's a sign of the times; spoiled kids like me expecting the world from a new system and then getting dissapointed at the first symptons of something not going as smooth as they think at first. But then again when storytelling costs you more than it pays at the end of the month, sometimes it's difficult not to get into drama-queen mode every now and then.
    Sorry for going a little bit off-topic here but, is there away to make completely sure that the graphics card is actually doing its job inside Premiere? This thread: http://forums.adobe.com/message/3736541 got me a little nervous thinking that it may be a bug or something on CS5.5 that prevents the GTX570 from working properly.
    Also is there a way that I can improve general performance and rendering times without investing a lot more in this new machine. I thought about buying a couple of more disks and running a RAID through the motherboard but maybe the impact in processing power is not worth it. Sorry again to ask so many questions but video editing is almost completely new for me. Not so long ago writing was enough for me, but that's not anymore the case. Now, I'm using every storytelling medium that I can. So my mind is always filled with question marks dancing to Tchaikovsky ballet suites and who knows what else.
    Thanks a lot again. I hope I can repay the community in a not so distant future.
    Regards.
    Diego
    Atticus Diablowsky
    AKA D.B. Alonso
    AKA Diego Benito Alonso
    AKA "Hey you, little punk, ¿where do you think you're going with that?"atticusdiablowsky.com

  • Cannot select "Mercury Playback Engine GPU Acceleration (OpenCL)" as my Renderer

    I have a AMD FirePro 4900 card in my HP Z420 desktop. I bought the card as a result of it being listed as one that supports GPU acceleration (as found on this list). I have updated the driver for the card to the most recent from AMDs site. When I try to create a new project, I am not able to select the OpenCL renderer from the dropdown. Any help with this would be greatly appreciated; this is a clean install (Adobe CC apps are the first thing to be installed on a clean Windows 7 install).

    Has been resolved. When doing Windows Update it installed the driver version shown above (v 9.3.3.3000). Even though I had installed the driver through Catalyst Suite it still reverted to the Windows update driver. I did the removal tool (found here) to remove all traces of catalyst, and then reinstalled catalyst, which found the more updated driver (v 12.104.2.0). All seems to be working well and I can select to set my FirePro (open cl) to be the renderer in Premiere Pro! YAY! (see below for updated GPU-Z output, showing OpenCL firing on all cylinders)

  • Adobe Premiere Pro CC crush - no Mercury Playback Engine GPU acceleration (OPEN CL)

    I was an happy customer of Adobe CC till few days ago.
    It were a few weeks I did not update the software in CC due to a problem with connection.
    Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
    The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
    When I open old project of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option.  
    My question: is it a problem with Adobe Premiere Pro CC or with my graphic?

    Ask in the Premiere forum.
    Mylenium

  • Mercury Playback Engine not available on Macbook Pro Retina 15"

    Hi,
    I have a Macbook Pro Retina 15" with 16gb of RAM and a 500GB SSD, and am trying to enable Mercury Playback Engine GPU Acceleration (Open CL) on a legitimate copy of Adobe Premiere Pro CS6.  For some reason the selection for that option is shaded and stuck on Software Only.  I have tried installing and enabling the nVIDIA CUDA driver but nothing has changed.  How can I fix this? Thanks.

    Looking at this, it doesn't seem that the Retina MacBook Pro's NVIDIA GeForce GT 650M is on the list. And the NVIDIA CUDA driver will give you nothing but heartache (a frequent source of kernel panics).
    You might want to take your question to the Adobe Premiere discussion boad to see if there are any current 'workarounds' -> http://forums.adobe.com/community/premiere.
    Clinton

  • Mercury Playback Engine GPU Acceleration

    I was an happy customer of Adobe CC till few days ago.
    It were a few weeks I did not update the software in CC due to a problem with connection.
    Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
    The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
    When I open old projects of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option. 
    My question: is it a problem with Adobe Premiere Pro CC or with my graphic? How to fix if is due to the software.
    thanks

    giacomonovara wrote:
    --- GPU Computation Info ---
    Did not find any devices that support GPU computation.
    Any idea of the meaning?
    It means your nVidia GPU isn't active.  Either it's toast, or OS X has turned it off for some reason.  My laptop is nearly identical to yours, and this is what my output is:
    # /Applications/Adobe\ Premiere\ Pro\ CC/Adobe\ Premiere\ Pro\ CC.app/Contents/GPUSniffer.app/Contents/MacOS/GPUSniffer
    --- OpenGL Info ---
    Vendor: Intel Inc.
    Renderer: Intel HD Graphics 4000 OpenGL Engine
    OpenGL Version: 2.1 INTEL-8.26.34
    GLSL Version: 1.20
    Monitors: 1
    Monitor 0 properties -
       Size: (0, 0, 2880, 1800)
       Max texture size: 16384
       Supports non-power of two: 1
       Shaders 444: 1
       Shaders 422: 1
       Shaders 420: 1
    --- GPU Computation Info ---
    Found 1 devices supporting GPU computation.
    OpenCL Device 0 -
       Name: GeForce GT 650M
       Vendor: NVIDIA (Apple platform)
       Capability: 1.2
       Driver: 1.2
       Total Video Memory: 1024MB
    See the difference?  The nVidia GPU is listed.

  • Nvidia Geforce 670 and the Mercury Playback Engine GPU Acceleration for Adobe Premiere Pro

    Will Adobe test and certify the Nvidia Geforce GTX 670 for use with the mercury playback engine GPU acceleration feature of Adobe Premiere Pro CS5 in the near future? Any advice would be much appreciated, thanks in advance for any help.

    Adobe only certifies after extensive testing... For many others, with at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file - and Mac http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/

  • Imac 2012 NVIDIA GeForce GTX 680MX  will it work with adobe Mercury playback Engine?

    imac 2012, 28" 16 gigs ram
    NVIDIA GeForce GTX 680MX 2 gigs ram,  will it work with adobe Mercury playback Engine for accelerated rendering in Premiere Pro & After Effects

    One would certainly think so, since earlier, lesser GTX cards were supported...
    http://www.adobe.com/products/premiere/tech-specs.html
      Supported NVIDIA graphics cards for GPU acceleration
    GeForce GTX 285 (Windows and Mac OS)
    GeForce GTX 470 (Windows)
    GeForce GTX 570 (Windows)
    GeForce GTX 580 (Windows)

  • NVIDIA GeForce GTX 680MX 2 gigs ram,  will it work with Mercury playback Engine for accelerate

    NVIDIA GeForce GTX 680MX 2 gigs ram,  will it work with adobe Mercury playback Engine for accelerated rendering for Premeire Pro cs6?

    I am a PC guy but, I have 6 work stations with CS6 but the wife wants a Mac so I am getting her an imac with the NVIDIA GeForce GTX 680MX 2 gigs ram. Do you think this video card in the mac will still be able to utilize the Adobe CS6 MPE?
    It's not formally supported by Adobe for GPU acceleration; however judging from the fact that the lesser GTX-650M is (with 6.02 update), and the end-user ability to enable support for unsupported cards in Adobe apps, it should work.

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