Premiere CC has only greyed out choices in playback preferences

I am suddenly not being able to play out to an external monitor from PP. The normal selections in the playback section of PP's preferences is for some reason all greyed out. Nothing in my system has changed hardware-wise. I use a NVIDIA GTX-5880 in a MAC Pro tower, Blackmagick Decklink Studio SDI, 32 GB ram, Mavericks OS. Everything was working fine up until today. I checked playback preferences and found them greyed out. My other non-Adobe apps play out video fine. Any Ideas??
thanks
Bill DePalma

Ok, this is getting ridiculous. The behavior is completely inconsistent. Once I get it to recognize a 23.98 sequence, no other sequence works. Sometimes the monitor goes to sleep and wakes up repeatedly, as if it's getting an intermittent signal.
Now when it is displaying something, Premiere won't give up control. I can switch to finder and the last frame stays up on the monitor (even though "Disable video output when in the background" is checked. It won't even let AE have control, so now AE playback doesn't work either.
I have tried a different HDMI monitor - same behavior
I have tried a different HDMI cable - same behavior
I have tried the Intensity Pro in a different PCI slot - no change
ECBowen, turning the monitor off/minimizing Premiere doesn't do anything on this end. Thanks for the response, though.
Whose issue is this - Adobe or Blackmagic? Creative Cloud is not usable for me and I'm nervous because we're about to roll it out on 6 machines.
Any other ideas??

Similar Messages

  • Why is my preview area showing only greyed out boxes instead of photos?

    I am unable to import my photos so they can be seen.  Whether I try to import them from the hard drive, camera card, or my desktop (following the tutorial), I do not see photographs in the preview area, only greyed out boxes instead of photos.  If I imported 6 photos, I have six greyed out (photo-sized) boxes.  The specific photos are there somehow, becuase they are properly named when I scroll the mouse over them, but I see only flat grey, no pictures.  As I said, this happens even when I follow the tutorial and import from my desktop.

    George,
    I appreciate you responding to my inquiry.  We (that would be the "royal" we, which would be my husband) finally determined that the monitor was not configured properly.  "We" discovered this out after uninstalling and reinstalling Lightroom several times.
    To answer your question, I was trying to import both photos taken in JPEG, as well as RAW, both were problematic.  I could import no images.  It was interesting that I could tell all of the data was coming over (when I floated the cursor over a grayed-out box I could read the data), just not the images. 
    I have a Nikon D5100.  I purchased Lightroom 5.0 just before now(two days ago), and was trying to install and play with it.  I upgraded to 5.2 as I was going into it for the first time (it is an automatic question).  I knew there was obviously a problem when I couldn't see any images.  Particularly when I went into the tutorials -- it just reemphasized that something was wrong.  Who ever thinks of how their monitor is configured?????
    Thank you for following up.  I was very frustrated for many, many hours. 
    Kelly

  • Can't seem to change the Document Properties Advanced Reading Options in a Form that was created in Adobe LiveCycle. This option has been "greyed" out - anyone know how to update this to English so I can pass Accessibility Testing?

    Can't seem to change the Document Properties > Advanced > Reading Options in a Form that was created in Adobe LiveCycle. This option has been "greyed" out - anyone know how to update this to English so I can pass Accessibility Testing?

    LiveCycle forms use a very different approach to create a PDF form than Acrobat and that approach makes many features for processing PDFs non-functional.
    You might want to ask this question in one of the LiveCycle product forums.

  • HT204291 Since updating to OS X 10.9.5 my air display has been greyed out in display settings and is no longer recognised

    Since updating to OS X 10.9.5 air display has been greyed out in display options and is no longer available. Worked perfectly prior to update

    Since posting this question i have solved the problem...
    Open network preferences/advanced/TC/IP tab
    Set Configure IPv6 to Automatically and apply network then sees Apple TV in display settings.and icon appears.

  • Wifi button has been greyed out for the past 2 months

    my wifi button has been greyed out so for the past 2 months i've been living on cellular data and its getting really annoying. I've tried everything but it won't work any suggestions? apple should really fix this issue or else i might switch to samsung....

    Hello there, user10103.
    The following Knowledge Base article provides some practical instruction for troubleshooting the very issue you're describing:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Follow these steps to resolve the issue:
    Restart your iOS device.
    Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Display only/Grey out Delivery Schedule tab in the PO

    We are not going to use Delivery Schedule tab at all. Business wants us to Grey out the delivery schedule tab. Is it possible to make all fields under Delivery Schedule as display only? If yes, how can I do that? But, I don't want PO line qty to be grayed out.
    Fields like, delivery date, scheld qty, stat.del date etc.
    Thanks everyone.

    you better convince your business to wait for a couple months and then rethink this requirement.
    You may not have the full understanding yet and have not made a lot experience.
    in this tab you can add further requisitions to your PO item, you can close requisitions in case you order less than a requisition, you have to change the statistical delivery date in some case when you are using vendor evaluation, you may have to split the order quantity into several delivery dates  if your vendor informs you that he cannot supply you at one time with all quantity.
    Just to save you money that you may spend into a development which has to be turned off a little later.

  • TS1559 I have tried to access wifi from my 4s which has the greyed out wifi button as outlined but still no good. What else can I do

    I have a greyed out wifi button for wifi. I have tried to reset the network connections as suggested but this has failed. Any ideas?

    Make an appointment at any Apple store.

  • "Automatically sync ..." is greyed out - no Syncing under Preferences

    I see someone else had this problem, but the solution confused me.
    In iTunes Summary my iPhone, the "Automatically sync when this iPhone is connected" is unchecked and greyed out. Another poster suggested going to Preferences > Syncing, and that seemed to fix the problem for him, but.... there is no "syncing" under my preferences.
    I want iTunes to launch when I connect the iPhone (it currently does) and automatically sync (which it does not).
    iTunes 8, iPhone 2.1, OSX 10.5.5.
    Any ideas?

    I understand what it does, but I don't see the point. For starters, most users will never look past the Summary page. The only person I could see it being useful for would be users who a) own many devices b) never want to sync a single one.
    If I own few devices, I could easily check them off manually (you only do it once after all), and if I own a lot of devices, it seems more likely that I'd want to auto sync at least ONE of them.
    Anyway, mystery solved. Just seems like an option that shouldn't be there in the first place.

  • Why do I no longer have Open CL GPU Acceleration, and have Mercury Playback Engine Software Only greyed out instead?

    It seems I've lost all gpu acceleration options, and i am unsure why. I am on a mac pro late 2013,  AMD fire pro d700 cards. The system was working fine for many months, then last week for the first time, i got the message that says the project was last used with gpu acceleration, but the present system will support MPE Software only because open cl is not available on this system.  Any help would be greatly appreciated.

    Ask in the Premiere Pro forum.
    Mylenium

  • The iTunes slider in windows volume has a greyed out 'ghost' at the correct volume.

    As in this image:
    Does anyone have any ideas?

    You can try a couple things. You may wish to try and rebuild your iTunes Library. At times if this gets corrupted it could cause possible freezing when launching itunes or using iTunes.
    Posted below is the article for that.
    How to re-create your iTunes Library
    http://docs.info.apple.com/article.html?artnum=93313
    or
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://docs.info.apple.com/article.html?artnum=302856
    You will also want to try a basic Uninstall and Install of the iTunes Software. Also ensure you have the latest version of iTunes and Quicktime. If you get the iTunes bundle it will include the update for both.
    You may also wish to create a new user and see what kind of results you get. If the issue is still the same. You may want to follow the article below. It speaks about cleaning out Apple Software and hidden files and folders. Since all your music is on a backup HD you do not have to worry about deleting any of it as it is already backed up.
    http://docs.info.apple.com/article.html?artnum=93976
    Trouble installing iTunes or QuickTime for Windows
    Please post back here if you need further assistance.

  • Imessage on Mac has my wifes phone number and its greyed out and i cant change it to my number (on the beta version of iMessage for the mac)

    hey-- so iMessage on ONE computer has my wifes phone number in under iMessage and its greyed out and i cant change it to my number.  any ideas?  ive done what people have suggested on these forums, e.g., check your apple id make sure your number is associated with it etc.  how do i change the iMessage number from my wifes to my actual number?  thanks! R

    HI,
    This can depend on the the Apple ID that is used.
    I was under the impression that the invididual parts of an iCloud ID could be "registered" separately for iMessages but this may not be correct.
    I have an Apple ID that is based on a email from a source external to Apple. (an old Dial-up account email)
    I registered this for iCloud and at the time got an @me.com name as well.
    I also have two iPhones so I decided to use the @me.com name on one iPhone and the older Dial-up on the other.
    This seemed to work up to the OS X10.8.2 and iOS 6 updates.
    AT this points I did the OS X one first then the iPhones
    I got alerts in Messages on the Mac to add the Dial-up ID iPhone's number to Messages which I accepted.
    The Messages Menu > Accounts > iMessages showed the iPhone Number as an alternative Receive ID and offered itself in the Drop as the Send from ID.
    I then set up the second iPhone and got an alert in Messages to add the Apple ID and the iPhone number to Messages.
    I said no to this.
    At iOS 6 this did not get added to the Messages > Preferences > Accounts > iMessage panel.
    However at iOS 6.0.2 the iPhones are showing their own Numbers as Greyed out  and even though I refused again the @me.com ID and second iPhone's Number they have been added to the Message Menu > Preferences > Accounts > iMessages pane although they are not ticked.
    The only link these two Apple ID Names have is that they are both associated with the iCloud Account.
    (I Can log in to the same iTunes account with either name, and post here, and access iCloud in a web browser - the password is the same).
    I have successfully managed to get one iPhone to have it's greyed out Number ticked so it can accept iMessages sent to the Number.
    This involved removing the Apple ID on that iPhone, Closing iMessages, restarting iMessages and then re-adding the Apple ID
    I did get an alert to say the ID  would not work anywhere in iMessages when removing it.
    It was 24 hours before I got an alert in Messages again to add the iPhone Number and Apple ID (I said no and they are not active but do show in the iMessage account on the Mac)
    I am a little confused by this bit:-
    ...ONE computer has my wife's phone number in under iMessage and its greyed out ...
    I can see the iPhone Numbers in Messages Menu > Preferences > Accounts >iMessages Account pane but they are not greyed out even when not active
    They are only greyed out on the iPhone's themselves.
    I would also make sure the Apple IDs used on each computer and it's related iPhone are separate from each other.
    9:52 PM      Tuesday; November 27, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • The wifi button on my iPhone4s has greyed out. How do I sort this?

    The wifi button on my phone has completely greyed out so I am unable to turn it on. Does anyone know how to get it working again without me having to send it away? Thanks

    Wi-Fi greyed out

  • Has anybody else had the problem with the wifi option being greyed out? I need to know how to fix it??

    I recently updated my phone software to iOS 6.1.3 and for the first couple of weeks, it was ok. but then until monday, the option to turn on the wi-fi has been greyed out so I can't turn my phone's wi-fi on which means I have to keep using my 3G coverage which will eventually cost me a fortune if I don't get the wi-fi greyed out problem sorted out as soon as possible. If anybody could help me with this problem (without having to take it apart or putting it into the freezer) please let me know as soon as possible.
    Thanks
    alexmac92 x

    I have seen a few searches that indicate some people have had success by changing their wifi security settings.  Using none (not recommended) or using WPA2 with a strong pass phrase (longer than 8 characters) seems to work for everyone I've talked to.  I've not had this issue myself on any of my devices (2 iPhone 4, 2 iPhone 5, 2 iPad 2, all running iOS 6.1.3, and 2 iPod Touch 3rd Gen running iOS 5.1.1), but then again, my home wifi has had a strong pasphrase, and WPA2 for 7-8 years now.  I beleive that some people have had luck with performing a reset of network settings (but others have not, and claimed that it actually made things worse some how).  Some have had luck performing a device restore in iTunes, while others have claimed that did nothing but cause them to lose everything. 
    I know there is so much wifi congestion in my neighborhood that it is hard to find a channel that doesn't already have 2-3 routers using it.  It is possible that resetting your wifi router might help.  I know that when my iPhone wouldn't connect to my wireless network, it would usually clear up if I restarted the router.

  • IPhone 4S wifi greyed out on iOS 7 - Apple's in-store response

    I was in the Apple Store on London two days ago to complain about my new IPhone 5s having wifi outages and a battery life of about 5 hours (of standby) when a woman came in and asked why her iPhone 4S has a greyed out wifi icon since the upgrade to iOS7. She was told her hardware had failed and that she should buy a new phone, or spend hundreds of pounds having it repaired by Apple. If only I was aware then as I am now that Apple are destroying iPhone 4 phones with their new software;
    http://www.nextiphonenews.com/2013/11/why-is-apple-inc-aapls-ios-7-update-destro ying-old-iphones/
    I presume this is Apple's company policy to sell more units. Sadly I didn't intervene but I wish I knew now that it's a common problem and that Apple are deleting posts on here about it to cover up. This elderly woman's phone was 18months old, so even out of warranty it's with the scope of consumer law for a free replacement.
    I hope posting this helps others out there who might be being told similar things.
    ...my 5s? Refund for me. It doesn't work at all. Worse than the iPhone 4 it replaces in every way.  

    Is there a technical support question in that conspiracy theory somewhere?

  • What is the meaning, or significance, of the greyed out word "installed" next to the iBooks app icon in the iTunes list of apps on my new iPhone6, or slightly older iPad mini, retina display?

    What is the meaning, or significance, of the greyed out word “installed” next to the iBooks app icon in the iTunes lists of apps on my new iPhone6, or slightly older iPad mini, retina display?  Both devices have iOS8.0.2 installed.  Both are having problems downloading some books that had been purchased previously for other devices.  And, before installing iOS8, the full list of had been downloaded to the iPad mini with iOS7.
      Finding out what the greyed outness means may help me figure out how to get all my books loaded on both devices.  Any suggestions how to do that also would be appreciated.

    Thank you.  Your explanation of why the word "installed" is greyed out makes sense.  But that raises the further question of why then is it shown at all.  There are other apps on both devices that can not be removed,and they are just not shown.  This is the only app that has the greyed out "install" notation.  All of the other apps shown are either identified by "remove" meaning it is installed and can be removed; "install" meaning it is not installed but can be; or "update" meaning it has been replaced by a more current version which can be installed.
    All of the books that I want to install have been on an iPhone4 that was replaced by the iPhone6, and were on the iPad Mini with iOS7 before iOS8 was installed.  Installation of iOS8 on the iPad removed all of the books and only a few of them were later added by syncing with iTunes.  Since most of the books I am interested in are free or of small cost, I would be happy to delete all of them from iTunes and then reinstall the ones I want directly on the devices.  But I have not been able to delete them and when I try to install them on a device I am told that they already have been downloaded.  Very frustrating.

Maybe you are looking for

  • My iphone 4s will not display on itunes.

    I tried trouble shooting with TS1538 that was posted a number of times as the fix. It didn't work for me.

  • FIOS TV Question

    Intermittently we are having picture distortion and at the same time no sound.  Only lasts for couple of seconds.  Other neighbors are experiencing same problem.  Any ideas?

  • UIX DataObjects - some help please

    I'm doing some interesting things with DataObjects and don't understand why something's happening and would like some help please. An explanation is needed first. Rather than physically delete anything from our system and have all the problems of ref

  • Lightroom disk image won't open

    I've downloaded the Lightroom 4.4 disk image twice (to the default download folder) but neither will open on my Snow Leopard Mac. I get a message that it is "not recognized". What's the remedy?

  • C7-00 Software update

    I am not able to update the phone software. Please see the attached image for reference. Please fix it and let me know when i can update the software. Attachments: C7 SU.png ‏45 KB