Premiere CC not working

After Effects, Premiere, and Prelude all bring up the splash screen but then quit unexpectedly. I am running the latest version of Mavericks with the most updated version of the CC suite on a lat Macbook. Can someone help?

Hi Joshua,
Please share some more information about your system.
try rebooting the machine in safe mode & check if you are able to launch the application. If you have an AMD card then make sure that you dont have the CUDA framework on the computer.
Check this link
https://blogs.adobe.com/kevinmonahan/author/kmonahan/
Disable any third party plgin that you are using & try to launch the applications.
Try with a new user account & see if that helps.
Thanks

Similar Messages

Premiere Elements not working

When starting, it reports Organiser Database missing or corrupt. When trying to create a new database, Adobe crashes and ends.
Any suggestions?

Hi AT,
You mentioning the psa.prf file helped me in googling the steps you mentioned for other users on the forum, so thanks for that.
Also your direct download link was helpful, as the package is not able to update from the help/update function.
Any idea why the update functionality is not working properly?
I still need another update for camera raw, for both photoshop and premiere. I found links for direct dowloads for versions 6.5 and 6.6. Also the direct links end in a crash, see attachment.
Do you have suggestions?
Regards,
Henk
Verzonden met Windows Mail
Van: A.T. Romano
Verzonden: woensdag 24 december 2014 23:58
Aan: Henk Thomassen
Premiere Elements not working
created by A.T. Romano in Premiere Elements - View the full discussion
HenkThomassen
Great news. Great job in working through the details to get to the solution.
I was waiting for more information from you so that I could give you version specific information on the how to.
But you seemed to have found the paths needed without supplemental instructions.
The two major troubleshooting tools that I would use when the Elements Organizer is involved
a. delete the psa.prf file
and/or
b. create a new catalog.
Best wishes as you move forward in your Premiere Elements 9.0/9.0.1 projects.
By the way, if you are not working from the 9.0.1 Update, good idea to do that.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
You can do that update with the program closed....do not bother with Help Menu/Update for this update. Use the link instead.
ATR
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Installation Adobe Premiere Elements not working

I'm trying to install the Adobe Premiere Elements 13 but it's not working. I downloaded the file for the trial version, after downloading i also had to download something called Akamai netsession Client ? I dont know what it is, but i installed it as well. But everytime i want to open the setup it says that an error occurred. I cannot open adobe premiere elements, what should i do? i did the installation 4 times now, it's still not working

Update:
Bin soeben beim Installieren. Falls mal jemand das selbe Problem haben sollte... nach Installation von SP2 für Vista (dachte ich hätte das schon gehabt) und Benutzung der selben CD wie für die Installation von PSE 8 funzt es nun... Darauf muss man erstmal kommen... 2 Programme, 2 CD`s die Beide gleich aussehen... und da soll man 2 Mal die Selbe nehmen... egaaal.
Thread könnt ihr, wenn ihr wollt schliessen.

Focusrite USB 2.0 Audio Driver Scarlett 2i2 in Premiere CC2014 not working

Hi everybody.
I just recently upgraded to CC and cannot use my Audio Interface with it.
Info:
i7
Windows 7 Ultimate
Focusrite Scarlett 2i2, drivers up to date
Premiere Pro CC 2014 up do date
GeForce GTX Titan
In CS6 i have set the audio hardware to Focusrite USB 2.0 Audio Driver.
ASIO Settings:
Buffer length 10
In Latency is 19,6
Out latency is 28,9
Sample Rate 48000
...and it works like a charm.
In CC 2014 however, i can only use Premiere WDM sound.
If i choose the Focusrite, my sequence won't play. I can still scrub but with no audio.
Also recording does not work.
I often have to punch in layout-voiceovers for timing and need this to work, so any help would be greatly appreciated!
thank you all!

JSS1138 schrieb:
Premiere Pro is not the best with USB audio. Sometime it works, often it doesn't. My recommendation is to skip any type of USB audio and only use real audio connections.
Thank you for your input.
I am using this setup in CS6 and it works great but could not get it to work with CC. So i can't just settle with "skip any type of USB audio".
Anyway, i figured it out:
I chose Premiere Pro WDM sound instead of the scarlett and in the ASIO settings chose the Scralett as input. works just how it's supposed to now.

Premiere transitions not working

Hello,
I imported a Premier project file into the AE file. Everything works great but I don't see transition is working.
How can I enable those transition effects?
Thank you.

See this page for what is preserved when bringing items from Premiere Pro to After Effects:
After Effects Help | Importing from After Effects and Adobe Premiere Pro
Note that most transitions are not preserved.
What are you trying to do?
The normal workflow is to only work on a single piece at a time in After Effects and then do your cutting and transitions in Premiere Pro.

Premiere does not work with Audition

I am working with Production Premium CS5.5 (German version). When ever I try to send audio to Audition (Right click/Edit in Audition) I am receiving the follwong error message: File could not be found. The project and all footage is in the same folder. Production Premium is running on my system SSD. Did this happen to someone? Any idea what could be the reason? I posted this to the German Forum and s.o. asked me to give shorter names to the files. It did not work out though. I had this problem with als my projects yet but could ignore the problem since they were simple projects with one audio only. Now it is too complex and I would like to use this function.

Here is a picture of the error message. In line one it says "opening converted file", next line,: "warning/error - when opening the following file an error occured.". IN the end row: "Details: the file could not be found"
Audition is installed and runs fine seperately. There is no problem with opening audio files, e.g. wav.
Dynamic link in combination with AE and Encore is fine as well. Actually I did not know that I can send photos from the timeline to photoshop. Does this work via right click? I do not find any option then. I only found in the file menue the option : "New/Create Photoshop file"

Premiere startup not working

I just installed Premiere CS6 fresh from the creative cloud. It downloaded and installed fine. I opened it once, and then the successive times after that, the startup screen would freeze while loading the scripts. Since then, I have uninstalled ALL adobe products, and restarted from scratch. Now, it is showing as installed on my laptop, but once again it won't load past the initial script startup screen. It frequently freezes until it's telling me to close the program since it's not responding.
I don't think it's a problem with my laptop since I have an xps 15 I just got about 6 months ago, and all the drivers and utilities are up to date.
Any ideas?
Thanks.

An update. I had previously installed Photoshop and other CS6 programs, and all of them worked fine as well. This last time, I only installed Premiere, and I noticed that it kept stalling at the launch menu under the "quicktime" file. Not sure if that suggests it's looking for something that isn't there, but there's also no error message that occurs, must merely a frozen launch screen and it frosts over as if stalling.
After that failed, I uninstalled CS6, and tried my earlier version of CS5, which seemed to stall at the same quicktimepost.pm file. I'm not sure how to gauge whether this is the corrupted file or what.
Thanks.

"Export To Premiere" Does Not Work

Premiere sequence sent to Audition for editing does not export back to Premiere. It does create the new audio files in a seesion folder.
I can import the files into my project, but that's not how it's supposed to work. It worked in the past.
CS6

Moving the discussion to Premiere Pro.
Thanks,
Atul Saini

OSX Mavericks 10.9.3 - Why is Adobe Premiere CC not working after upgrading to this?

I updated to the latest version of OS Mavericks (10.9.3) yesterday on my iMac. After it completed, I was no longer able to open Adobe Premiere CC. Every time I try to open a project (either new or existing), I get an error message that a serious error has taken place that requires Premiere to shut down. I've tried uninstalling and reinstalling/restarting, but it doesn't seem to work. Need to work on edit projects urgently. What is best way to resolve please?

SPECIAL FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Adding video transitions using Multicam in Premiere CC not working

Just tried to a video transition to a Multicam timeline between a camera switch and it does add the transition in the timeline but only plays back as a cut as if no transition was applied. Also, using the shortcut CTRL D doesn't add the transition but does it show up in the history that it applied a transition.
I used a Dissolve transition and it shows the video dissolving between the 2 video source in the transition Effects Control window, just doesn't work in the timeline when playing it back. Rendering the timeline doesn't work either, still a cut transition.
Actually, just tried the CTRL D shortcut and it is now working.
Now the transition shows up when going to the Export menu and looking at the video in the Preview window and when exported the dissolve is there so the only problem is that the video transitions can't be seen when playing from the timeline.
Decided to close down Premiere, restart it and reload the project and now the transition works in the timeline.
Actually, here what happens. You can't see transitions when the Program monitor is in Multicam mode, you need to switch is back to Composite mode then the transition will preview when playing from the timeline. Now I just checked and you can scrub through the transition and see it when the Program monitor is in the Multicam mode.

scroll down the page to
Cross-platform support for video effects and transitions
Adobe Premiere Pro Help | New features summary

Multi processing / GPU Adobe Premiere Pro not working fast

Hi I've got a Six core CPU and i'm wonderring why when i do my render it don't use all the power I've. The maximum is about 30% of the possibility, sometime it's higher like 80% but why it's not alway 100% because I can't use my computer during this time, so the fastest would be the best... ?
I think it's because I've got After effect composition in my timeline but why it's slow ?
It's the same for stabilization effect also (which seems to be mono thread).
And I'm also vey supprised the GPU almost never help... I've got a GTX 680 and I never see the usage go above 15% .... And you still have to do lot of render, because with many effect it's not realtime (False advertising from NVIDIA/ADOBE grrr)
What is the problem/ solution ?
Thanks

Hi thanks for your answer Harm Millard.
It's for render previews, source material is DSLR H.264. It's a 3930K O/C 32GB of Ram SSD for OS and SSD for media.
After posting it seems to be my max is 30% when it's an After Effect Comp, and after it depends on the effect sometimes it's 80% sometimes 100%.... Weird.
Another question, Is there a way to do background rendering like FCPX because for play I don't use all the power, but I would prefer my computer do something when I just cut ... ? Because if i change a little setting I have to render for 10 min, and can't continue to edit... It's just not efficient...
I know about the color signification, but I mean you apply just few effect and it's red, and you need to render... :-(
I hope the next version will be outrageously fast, because I just have the feeling It's not optimized for big workstation. I don't know how the workstation with 16 cores use all this power in editing software..
Thanks for your time.

Oct Premiere update not working! I need to roll back from 2014.1 to 2014.01. How can I do this?

@

Gee thanks Shooternz, you made me feel so much better...
Was not my intention to make you feel better or worse, It was an academic question.
I simply do not understand why the compulsion to update into every bright and shiny update against the logic of doing so when mid project.
Mac users have been trained to faddishly update IMHO.
Did you queue up in the street all night to do the Adobe update?

Dissolves imported from Premiere project not working in After Effects

When I import a Premiere project into After Effects all the dissolves turn into separate layers (black solids). There is no opacity information being imported for some reason.

What version of Premiere created the project you're importing?

Installed Premiere Pro CS4 but video display does not work?

I just got my copy of CS$. After installing Premiere I found two things that seem very wrong:
1) video display does not work, not even the little playback viewer next to improted film clips located on the project / sequence window. Audio works fine.
2) the UI is way too slow for my big beefy system.
My pc is a dual boot Vista-32 and XP system with 4GB of memory installed and nvidia geforce 280 graphics board with plenty of GPU power. The CS4 is installed on the Vista-32 partition. My windows XP partition on the same PC with Premiere CS2 works great and real fast.
Any ideas how to solve this CS4 install issue?
Ron

I would like to thank Dan, Hunt, and Haram:
The problem is now very clear to me. The problem only shows up with video footage imported into PP CS4 encoded with "MS Video 1" codec. So this seems to be a bug. The codec is very clearly called out and supported within various menues but video with this codec just will not play in any monitor or preview window. In addition the entire product looks horrible with respect to performance while PP CS4 trys its best to play the video. Audio will start playing after about 30 seconds. And once in awhile part of video shows up at the wrong magnification before blanking out again.
My suggestion to the Adobe team: fix the bug and add some sample footage to the next release so new installations can test their systems with known footage.
My PC is brand new with the following "beefy" components:
Motherboard
nForce 790i SLI FTW
Features:
3x PCI Express x16 graphics support
PCI Express 2.0
NVIDIA SLI-Ready (requires multiple NVIDIA GeForce GPUs)
DDR3-2000 SLI-Ready memory w/ ERP 2.0 (requires select third party system memory)
Overclocking tools
NVIDIA MediaSheild w/ 9 SATA 3 Gb/sec ports
ESA Certified
NVIDIA DualNet and FirstPacket Ethernet technology
Registered
CPU: Intel Core 2 Quad Q9550
S-Spec: SLAWQ
Ver: E36105-001
Product Code: BX80569Q9550
Made in Malaysia
Pack Date: 09/04/08
Features:
Freq.: 2.83 GHz
L2 Cache: 12 MHz Cache
FSB: 1333 MHz (MT/s)
Core: 45nm
Code named: Yorkfield
Power:95W
Socket: LGA775
Cooling: Liquid Cooled
NVIDIAGeForce GTX 280 SC graphics card
Features:
1 GB of onboard memory
Full Microsoft DirectX 10
NVIDIA 2-way and 3-way SLI Ready
NVIDIA PureVideo HD technology
NVIDIA PhysX Ready
NVIDI CUDA technology
PCI Express 2.0 support
Dual-link HDCP
OpenGL 2.1 Capaple
Output: DVI (2 dual-link), HDTV
Western Digital
2 WD VelociRaptor 300 GB SATA Hard Drives configured as Raid 0
Features:
10,000 RPM, 3 Gb/sec transfer rate
RAM Memory , Corsair 4 GB (2 x 2 GB) 1333 MHz DDR3
p/n: TW3X4G1333C9DHX G
product: CM3X2048-1333C9DHX
Features:
XMS3 DHX Dual-Path 'heat xchange'
2048 x 2 MB
1333 MHz
Latency 9-9-9-24-2T
1.6V ver3.2

Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help

Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help

It all depends on the codec the file uses, Karli.
What model of camcorder is this video coming from?
Are you working on a Mac or a PC? Have you got the latest version of Quicktime, per the program requirements? When you started your project, did you select the settings for a DSLR at 720p? This is a vital step since it will activate the components your computer will need to work with many of these types of files.
BY THE WAY, KARLI--
PLEASE do not post the same question more than once on this forum! You've already got a thread going with this same question and several responses posted. It's very confusing when you post the same question a second time and start a whole new discussion.

Premiere CC not working

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